Hall

Recensioni per Days Inn & Suites by Wyndham Lafayette IN

2 out of 5
Days Inn & Suites by Wyndham Lafayette IN
151 Frontage Road, Lafayette, IN

Recensioni

5,4
Valutazione di 10 - Eccellente. 146 su 1001 recensioni" "
Valutazione di 8 - Buono. 172 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 180 su 1001 recensioni" "
Valutazione di 4 - Scarso. 219 su 1001 recensioni" "
Valutazione di 2 - Terribile. 284 su 1001 recensioni" "

5,2/10

Pulizia

6,6/10

Personale e servizio

5,0/10

Servizi

5,0/10

Condizioni e dotazioni della struttura

5,4/10

Ecosostenibilità

Recensioni

2/10 Terribile

Dennis

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The only positive were that the towels and bed sheets were clean. The Building was run-down. The carpet was worn through in places. Cigarette burns on the sink (designated as a no-smoking room). Doors were falling of cabinets. The large repaired hole in the tub. The people running cared not a bit about their customers nor how it was maintained. There was significant dust on the computers at the front desk. The clerk was non inviting and preferred to watch stuff on his cell phone. The breakfast area was small with very little there for breakfast. Any area that was re-painted was done sloppily. The fan in bath didn't work and the heat lamp was gone. I am never staying at a Days Inn again and Wyndam is a horrible hotel chain.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Dennis, We are sorry to hear about the challenges you faced during your stay. Your feedback is valuable to us as we continuously strive to improve our services and facilities. We encourage guests to reach out to our management team directly to address any concerns or suggestions they may have. We appreciate your comments and will share them with the appropriate departments for review and improvement.

8/10 Buono

Kyianna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Theres nothing to say in this area
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Kyianna,We appreciate you taking the time to share your feedback with us. We encourage all guests to reach out directly to our management team with any concerns or suggestions for improvement. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Eccellente

Darlime

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This time around I was amazed with the service A
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Darlime,We are delighted to hear that you were amazed by the service during your recent stay. Our team always strives to provide exceptional service to all our guests. If you have any further feedback or would like to share more about your experience, please do not hesitate to contact us.

2/10 Terribile

Julia

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property should not even be open . Remodeling is going on and nothing in this hotel is clean. Shower head filthy, shower curtain filthy, outdated and the whole hotel is covered in dust. No breakfast to speak of. No worth the price we paid.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 16 apr 2024
Hello Julia, We're sorry to hear about your experience. Guest feedback is valuable for us to improve our services. For any further assistance or feedback, please feel free to reach out directly to our management team.

6/10 Soddisfacente

Brian

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Upon arrival, the entire lobby was very haphazard. Ok..fine. get to the room, toilet paper holder hanging loosely from wall. The light switches were random as what turned on what. The bed didn't seem clean, just made. No extra blanket or pillow for the sofa sleeper, had to ask for a blanket, to which they went into a room with piles of boxes and construction items to get one. Was dusty and had to shake it out. The whole place is seemingly under construction, there are no amenities.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Brian, We apologize for any inconveniences you encountered during your stay. Guest feedback is valuable, we'll address the room concerns with our team. Our aim is to provide a comfortable stay for our guests. Thank you for bringing these matters to our attention, we will work on improving our services and facilities.

2/10 Terribile

Darlime

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
First of this is my third time here and all 3 times it’s dirty but last night was the worst. The sheets was dirty and wet, bugs was bitting me, and the room just falling apart. Told the staff they didn’t seem to be surprised. I had no sleep because the people next door was fight someone tried to open my door. I was alone in the room and scared. I would not recommend this place to no one
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Darlime, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Eccellente

Vallery

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Peace and quiet
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 7 apr 2024
Hello Vallery,We're delighted to hear you enjoyed the peaceful atmosphere during your stay. Our team strives to create a relaxing environment for all our guests to unwind and recharge. Hope you get to visit us again in your future travels.

10/10 Eccellente

Desmond

Mi è piaciuto: Pulizia
Peaceful
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello Desmond,We are pleased to hear you found our hotel to be peaceful during your stay. Our team strives to create a tranquil environment for all our guests to enjoy. Should you have any more feedback or if there is anything else we can assist you with, please do not hesitate to contact us.

2/10 Terribile

Kelly

Viaggio con la famiglia
We left it was so dirty and smelled horrible.
Risposta di Manager, il giorno 14 mar 2024
Hello Kelly, We apologize for the inconvenience and appreciate your feedback. Your concerns have been noted and will be addressed accordingly to ensure a better experience for our future guests. Thank you for bringing this to our attention.

10/10 Eccellente

Dario, Costa Mesa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
👍
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 15 mar 2024
Hello Dario,Thank you for sharing your feedback with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 Terribile

Donald

I ended up leaving because of the conditions of the room. Mold in bathroom floors nasty. I have pictures they told me I would have to get a refund from you guys because was booked through you guys
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 13 mar 2024
Hello Donald, We're disappointed to hear about the concerns you've raised regarding the room conditions. For any concerns related to refunds, we would kindly recommend reaching out to your booking agent directly for further assistance. We appreciate your feedback and will address the issues internally for improvement.

4/10 Scarso

Kelly

Viaggio con la famiglia
It was filthy and the smell was horrible. We left and stayed elsewhere.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Kelly,We regret to hear of your experience and encourage you to reach out to management to further discuss your concerns. Your feedback is valuable in helping us improve our services for all future guests.

10/10 Eccellente

Helen

Soggiorno di 8 notti a febbraio 2024
Risposta di Manager, il giorno 31 mar 2024
Hello Helen,We're thrilled to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon.

10/10 Eccellente

Jacqueline

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
There was a lot of construction in the building . The construction men talked and laughed in the hall all night.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 7 mar 2024
Hello Jacqueline,We apologize for any inconvenience caused by the construction noise during your stay. Your feedback will be shared with the appropriate team for further review and improvement. We strive to provide a peaceful environment for all our guests and regret if we fell short on this occasion.

2/10 Terribile

Ignacio

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The pictures don't show the reality of the condition of this hotel is old, smells bad really dirty also walls and bathrooms are horrible like that place was abandoned for years and someone just opened fur business w/ out do anything to improve..the worst place I ever pay for stay looks like you are in as nother country not USA more like country in war situation
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 2 mar 2024
Hello Ignacio,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Rest assured, we take all guest comments seriously and will share your concerns with the team for further review. Our aim is to continually improve our guests' experience. We thank you for bringing these issues to our attention.

2/10 Terribile

Grace

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Dirty lobby. Bedding smell and room not clean Blow dryer not afixed to the wall the toilet paper dipenser haging of a broken wall, ice bucket dirty ,......
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
Hello Grace, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted, and we encourage you to reach out to our management team for further assistance in addressing your concerns. We strive to continually improve our guests' experiences and hope to welcome you back in the future.

2/10 Terribile

william

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Property not maintained. Dirty rooms and bedding.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 28 feb 2024
Hello william, We appreciate your feedback and apologize for any inconvenience caused during your stay. We encourage guests to contact our management directly for any concerns to ensure they are promptly addressed and resolved.

10/10 Eccellente

Andrea

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was okay.
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 24 feb 2024
Hello Andrea,We appreciate your feedback and will take it into consideration for future improvements to better serve our guests. Thank you for staying with us.

4/10 Scarso

david

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We have stayed in Days Inn before and this is the worst Days Inn! The toilet paper holder and the hair dryer holder came off the wall. The cabinet door in the kitchenette area too fell the moment I opened it. Breakfast food was so bad, except for granola bars. We were thankful that we only stayed a night.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 13 feb 2024
Hello david, Thank you for choosing Days Inn for your recent stay. We apologize for the inconvenience you experienced with the toilet paper holder, hair dryer holder, and cabinet door. We appreciate your feedback and will address these maintenance issues promptly. We apologize if the breakfast did not meet your expectations, but we're glad you enjoyed the granola bars. We hope you will give us another chance to provide you with a better experience in the future.

8/10 Buono

Efrem

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 13 feb 2024
Hello Efrem, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Eccellente

Cierra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great!
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 13 feb 2024
Hello Cierra,We appreciate your feedback and are glad to hear that you had a positive experience during your stay with us. Thank you for choosing our hotel and if there's anything else we can assist you with, please feel free to contact us.

8/10 Buono

Elia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excelente en el servicio
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 8 feb 2024
Hello Elia,Gracias por compartir su experiencia aquí con nosotros. Nos alegra saber que nuestro equipo le brindó un servicio excelente durante su estadía. Su satisfacción es nuestra máxima prioridad y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

10/10 Eccellente

Thomas

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 2 feb 2024
Hello Thomas,We are delighted to hear that you had a wonderful experience during your stay with us! It was a pleasure having you as our guest, and we truly appreciate your positive rating. We hope to welcome you back again in the future for another exceptional stay.

10/10 Eccellente

Tevin

It’s a Good stay
Soggiorno di 6 notti a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello Tevin,Thank you for choosing our hotel for your recent stay. We are happy to hear that you had a good experience with us. We appreciate your feedback and hope to welcome you back in the future.

10/10 Eccellente

Elia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todo muy limpio y seguro
Soggiorno di 4 notti a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello Elia,Apreciamos su comentario sobre la limpieza y la seguridad de nuestro hotel. Nos enorgullece brindar un ambiente limpio y seguro para nuestros huéspedes. Esperamos tener la oportunidad de servirle nuevamente en el futuro.

8/10 Buono

Roderick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was one of the better days inni have stayed at in awhile
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello Roderick,Thank you for choosing to stay at our property. We are pleased to hear that you had a positive experience during your recent stay with us. Our team values your feedback and we strive to provide excellent service to all our guests. We hope to welcome you back again in the future.

8/10 Buono

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 31 gen 2024
Hello James,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are thrilled to hear that you had a great experience. Should you have any additional feedback or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

10/10 Eccellente

Jorge Luis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Monto bene
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 28 gen 2024
Hello Jorge Luis,Thank you for your feedback! We appreciate you taking the time to share your experience with us. If you have any further concerns or suggestions, please feel free to reach out to our management team directly. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Elia

Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Elia,We are thrilled to hear that you had a wonderful stay with us! Should you have any additional feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic experience!

6/10 Soddisfacente

Khalif

Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello Khalif, We appreciate your recent stay at our hotel. If there is anything specific you would like to share about your experience, please don't hesitate to reach out to us directly. We value your feedback and would love to have the opportunity to address any concerns you may have had.

2/10 Terribile

Zaria

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Days inn
Dirty.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello Zaria, We strive to provide a clean and comfortable environment for our guests. We apologize if we did not meet your expectations in this regard. We appreciate your feedback and will share it with our housekeeping team for improvement.

4/10 Scarso

Kimberly

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Their bathrooms are awful, hall way carpet had not been vacuumed in days. The pnly good thing was the bed.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Kimberly, Thank you for sharing your feedback with us. We apologize if the condition of the bathrooms and hallway fell short of your expectations. We appreciate your compliments regarding the comfortable beds and will ensure to address the areas for improvement. We value your input and hope to have the opportunity to serve you better in the future.

10/10 Eccellente

Nicole

Viaggio di coppia
Mi è piaciuto: Servizi
Everything
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 16 gen 2024
Hello Nicole,Thank you for taking the time to share your feedback with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 Terribile

Kyle

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 14 gen 2024
Hello Kyle,We are sorry to hear that you had a disappointing experience during your stay at our hotel. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so that we can address your concerns and work towards improving our service. Thank you for bringing this to our attention.

4/10 Scarso

Bre

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gross
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 12 gen 2024
Hello Bre, Thank you for sharing your feedback with us. We regret to hear that you found your experience at our hotel to be unsatisfactory. We value each guest's opinion and take your concerns seriously. We would appreciate the opportunity to learn more about your specific grievances, so please feel free to contact our management team directly at your convenience.

4/10 Scarso

Anthony

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Very Run down
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Anthony, We apologize that your experience at our hotel did not meet your expectations. We value your feedback and invite you to reach out to our hotel directly to discuss any issues you may have encountered. We appreciate your understanding and hope to have the opportunity to improve your impression of us in the future.

2/10 Terribile

Ram

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Very poor maintenance of hotel
The hotel has minimal amenities and the breakfast bar was minimal with not even paper cups and bowls for cereals. My room smelled of a strong acrid smell of cigars of something else all night and I couldn’t sleep both days.
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Ram, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments regarding the amenities and breakfast bar, and we will take this into consideration for future improvements. Regarding the smell in your room, we cleanse our rooms regularly with non-smoking policies in place. We encourage you to contact our management team directly to discuss your concerns in further detail and to find a suitable resolution.

8/10 Buono

Ginger

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 31 dic 2023
Hello Ginger,Thank you for choosing our hotel for your stay. We're glad to hear that you found the accommodations comfortable. We appreciate your feedback and hope to welcome you back in the future.

4/10 Scarso

Quincy

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 7 notti a dicembre 2023
Risposta di Manager, il giorno 24 dic 2023
Hello Quincy,We apologize for any inconvenience you may have experienced during your stay. We strive to provide exceptional service to all of our guests and regret that we fell short on this occasion. We encourage you to reach out to our hotel directly with any feedback you may have, so we can address the issues and ensure a better experience in the future.

4/10 Scarso

Roshaun

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
You get what you pay for.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 24 dic 2023
Hello Roshaun,Thank you for sharing your feedback. We appreciate your perspective and take all guest experiences into consideration. If there are specific issues you encountered during your stay, we encourage you to contact our management team directly to address them. We strive to continually improve our services and appreciate your input.

10/10 Eccellente

James

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice clean comfortable had nice experience at this hotel
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello James,Thank you for your kind words! We're delighted to hear that your stay at our hotel was enjoyable and comfortable. We strive to maintain a clean and welcoming environment for all our guests. We appreciate your feedback and hope to welcome you back in the future for another great experience.

10/10 Eccellente

Helen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello Helen,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had such a positive experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We value your feedback and hope to welcome you back soon!

6/10 Soddisfacente

Cassandra

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 23 dic 2023
Hello Cassandra,Thank you for choosing to stay with us. We appreciate your time in rating our hotel. If you have any specific feedback or concerns about your stay, we encourage you to reach out to our hotel directly so that we may address them accordingly. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Helen

Soggiorno di 7 notti a dicembre 2023
Risposta di Manager, il giorno 22 dic 2023
Hello Helen,Thank you for choosing our hotel for your recent stay! We are thrilled that you had such a positive experience with us. We strive to provide exceptional service and it's great to know that we met your expectations. We look forward to welcoming you back on your next visit.

4/10 Scarso

James

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Never again.
Found a cigarette butt on the rooms telephone and I do not smoke. The bathroom needs drywall repair done and the warming light needs a bulb in it. The so called closet was missing a door. Just take the other door off and put up a curtain.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 16 dic 2023
Hello James,Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback on the condition of the room, and rest assured that we'll pass it along to our maintenance team for thorough inspection and necessary updates. We hope to have the opportunity to better serve you in the future.

10/10 Eccellente

Helen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good value, friendly and accommodating.
Soggiorno di 7 notti a novembre 2023
Risposta di Manager, il giorno 14 dic 2023
Hello Helen,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a great value and that our staff was friendly and accommodating. We strive to provide exceptional service to all of our guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

6/10 Soddisfacente

William

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Comfortable bed and clean bathroom. However, the property is not being well maintained.....broken doors on cabinets, toilet paper dispenser was coming off the wall, toilet that leaked and would not flush properly, stains on furniture upholstery etc.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 11 dic 2023
Hello William, Thank you for sharing your feedback with us. We are glad to hear that you found the bed comfortable and the bathroom clean. We apologize for any inconveniences you experienced during your stay. Our maintenance team is always working diligently to address any issues that arise. We appreciate your feedback and will use it to improve our property.

6/10 Soddisfacente

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
It was "fine"
The stay was "fine" however there were some concerns. We noticed that the smoke detector in our room was missing a battery. The shower diverter was almost impossible to use. When we did get it in shower mode, it was very hard to get it back to "bath" and caused water to drip much of the night. The breakfast was minimal with no protein. The front desk employees were very friendly and helpful.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 2 dic 2023
Hello Rebecca, Thank you for your valuable feedback about your recent stay with us. We apologize for any inconvenience caused by the smoke detector battery missing and the issue with the shower diverter. We appreciate you bringing this to our attention and we will ensure that our maintenance team addresses these concerns promptly. Regarding the breakfast, we apologize for not meeting your expectations. We value your feedback and will take it into consideration as we continue to improve our offerings. We are delighted to hear that our front desk employees provided you with a friendly and helpful service. It is always our aim to provide exceptional customer service. Thank you for staying with us and we hope to welcome you back for a more enjoyable experience in the future.

6/10 Soddisfacente

Brian

The room I reserved was given to someone else. Mgr made it right and gave us same room at discounted rate. Room was a little dirty and could definitely stand to be refreshed and updated.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello Brian, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with your room reservation. We appreciate the manager's efforts in rectifying the situation and providing a discounted rate. Your comments regarding the cleanliness and upkeep of the room have been duly noted, and we will address them internally. We value your input and will strive to make improvements.

2/10 Terribile

Eddie

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Terrible! Smelled the odor of Marijuana checking in. Found Marijuana remnants in room, plus a pistol under the bed. We immediately left the hotel . Worst hotel we EVER stayed in and we travel a lot. This should be investigated by Days Inn management!!
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 25 nov 2023
Hello Eddie, Thank you for bringing this to our attention. We take these matters very seriously and apologize for any inconvenience caused. We kindly ask you to contact our management directly so they can investigate this further and provide you with the assistance you may need.