Terrazza/patio

Recensioni per Casa Loma Beach Hotel (formerly The Inn at Laguna Beach)

3.5 out of 5

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 586 su 1003 recensioni" "
Valutazione di 8 - Buono. 228 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 104 su 1003 recensioni" "
Valutazione di 4 - Scarso. 50 su 1003 recensioni" "
Valutazione di 2 - Terribile. 35 su 1003 recensioni" "

9,2/10

Pulizia

8,8/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Timothy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Judi Z., il giorno 22 mag 2024
Dear Timothy, Thank you so much for taking the time to share your recent experience with us! We hope that we may have the opportunity to welcome you back for another enjoyable stay. All the best! Judi Z., Front Office

6/10 Soddisfacente

Curtis

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Great location. New furnishings. However, no robe, slippers, iron, small ice bucket, and extremely small (2'x2') shower. The location makes it desirable. The amenities make is a pass.
Soggiorno di 3 notti a maggio 2024
Risposta di Judi Z., il giorno 14 mag 2024
Dear Curtis,Thank you for taking the time to submit your review of our hotel. We are taking steps to assure our guests have a wonderful experience with us and wish to return for another visit. We apologize that you were not satisfied with your guest room and amenities. We really appreciate your feedback as we plan for new ways to delight our guests. Our friendly team are always happy to assist with items you may require. We have measured our showers, they are much larger than 2' x 2'! We hope that you might reconsider us for a future visit. Sincerely, Judi Z., Front Office

6/10 Soddisfacente

Shivani

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
It is under construction right now and lobby area was a mess
Soggiorno di 2 notti a maggio 2024
Risposta di Judi Z., il giorno 22 mag 2024
Dear Shivani,Thank you for taking the time to share your feedback regarding your recent stay with us. We are completing some renovations in our main lobby area currently, which is closed to our guests at this time. We apologize for any inconvenience this has caused you. We hope that despite this issue, you were able to enjoy your time with us and that we may have the opportunity to welcome you back for a more enjoyable stay. Sincerely, Judi Z. ,Front Office

10/10 Eccellente

Alaina

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024
Risposta di Judi Z., il giorno 22 mag 2024
Dear Alaina, Thanks so much for your nice review. We hope that you had a fun time while visiting Casa Loma Beach Hotel and Laguna Beach. Our team will look forward to providing you with another great stay. All the best, Judi Z., Front Office

10/10 Eccellente

Luke

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was under construction, so they upgraded us to a room with an ocean view. The location is great for walking to downtown or the main beach.
Soggiorno di 1 notte a maggio 2024
Risposta di Judi Z., il giorno 22 mag 2024
Dear Luke, Thanks so much for posting your review. We are glad to see that you enjoyed our amazing location. We agree that Laguna Beach is a very beautiful place to explore and relax. Thank you for staying with us. We hope to have you visit again soon. Warm regards, Judi Z. Front Office

8/10 Buono

Jasmine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great ocean front location with fabulous views close to all stores and restaurants. Easy check-in, property currently undergoing some renovations so you hear some noise during the day.
Soggiorno di 1 notte a febbraio 2024
Risposta di Judi Z., il giorno 5 mag 2024
Dear Jasmine, Thank you for reviewing our hotel during your recent visit with us. We appreciate guest feedback and are always happy to implement new ways to provide guests with amazing stays. Thank you so much for staying with us! Warm regards, Judi Z., Front Office

10/10 Eccellente

Muwafaq

Soggiorno di 1 notte ad aprile 2024
Risposta di Judi Z., il giorno 5 mag 2024
Thank you so much for your feedback, we really appreciate it. Thanks for staying; we hope that you might visit again soon. Best regards, Judi Z., Front Office

8/10 Buono

Rosemarie Dela Rosa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location is perfect. Currently under renovation.
Soggiorno di 3 notti ad aprile 2024
Risposta di Judi Z., il giorno 17 apr 2024
Dear Rosemarie Dela Rosa, Thank you for posting your review, we love to hear from our guests and are glad that you took the time to post! We hope that you had a fun time exploring Laguna Beach and will plan to visit again. Thanks so much for staying!See you soon at the beach, Jud Z., Front office

10/10 Eccellente

Roy, Phoenix

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Judi Z., il giorno 17 apr 2024
Thank you, Roy, for your 5 of 5-star review of our hotel during your recent stay with us! We hope that you enjoyed your beach getaway! Thank you for staying with us. We hope that you will plan another visit soon! All the best, Judi Z., Front Office

10/10 Eccellente

Jon

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Casa Loma is being remodeled, so there were areas that were unavailable to us. This did not affect our enjoument of this remarkable inn at all. We had ocean view rooms on the top floor and a really pleasant experience. Would recommend.
Soggiorno di 1 notte ad aprile 2024
Risposta di Judi Z., il giorno 5 apr 2024
Thank you, Jon, for this wonderful review of our hotel. We are thrilled to know that you enjoyed your stay with us despite the refreshing and remodeling being completed at this time. We agree that the views along the Laguna Beach coastline are amazing. We are glad that you had a nice time and look forward to your next visit. Warm regards,Judi Z., Front Office

10/10 Eccellente

Eugenio

Soggiorno di 1 notte a marzo 2024
Risposta di Judi Z., il giorno 5 mag 2024
Dear Eugenio, Thank you so much for your feedback, we really appreciate it. Thanks for staying; we hope that you might visit again soon. Best regards, Judi Z., Front Office

6/10 Soddisfacente

Christopher

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We were dissapointed that all the hotel facilities were not available and there was major works going on in the hotel which we were not informed of. Charging full price for this inconvenience left a bitter taste. I’m sure the hotel will be great once all of the renovation work is complete but not to tell your guests about this and charging full price with no bar or anything open is not acceptable.
Soggiorno di 4 notti a marzo 2024
Risposta di Judi Z., il giorno 30 mar 2024
Dear Christopher,Thank you for taking the time to provide feedback regarding your stay. We value all our guests and hope for each one to have a relaxing time with us. We apologize that your expectations were not met during your stay with us. We are sorry to hear that you were not made aware of the renovations throughout the hotel at this time. Please reach out to us directly, if you would like, so that we may assist with a suitable resolution for the issues experienced during your recent visit with us. Thank you again for staying with us. We hope that you will plan to stay with us again the next time you are in Laguna Beach. Sincerely, Judi Z., Front Office

10/10 Eccellente

ki

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Judi Z., il giorno 5 apr 2024
Dear ki, Thank you very much for the full star review! We appreciate it very much. We are glad to know that you enjoyed your stay with us. We look forward to providing you with another great visit soon. All the best Jud Z., Front Office

10/10 Eccellente

Scott

Soggiorno di 1 notte a marzo 2024
Risposta di Judi Z., il giorno 17 apr 2024
Dear Scott, Thanks so much for taking the time to post! We are so glad to know that you enjoyed your stay with us. We hope that you are already planning a return trip, we are excited to provide you with another excellent stay! All the best, Judi Z., Front Office

8/10 Buono

Gilbert

Viaggio di coppia
Under remolding
Soggiorno di 1 notte a marzo 2024
Risposta di Judi Z., il giorno 15 mar 2024
Dear Gilbert, Thank you so much for posting your review during your recent visit with us. We are very excited to show our guests the amazing new look and vibe of Casa Loma Beach Hotel when our remodel is completed soon. Thanks for the nice review, we appreciate you very much. We hope that you will plan to stay again soon! All the best, Judi Z. Front Office

6/10 Soddisfacente

Yvette Marie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
When we went to check out of our 3 rooms, we were hit with an additional $35 AMENITY FEE per room. I thought when I paid for the rooms on Expedia all fees were included. Sour ending.
Soggiorno di 1 notte a marzo 2024
Risposta di Judi Z., il giorno 17 mar 2024
Dear YvettMarie, We are sorry that you were surprised by our amenity fee. It is always nice to know what you will be paying at the hotel when you travel. The additional amenity fee and parking fees are mentioned on websites where you may book a room to stay with us, as well as Casa Loma Beach hotel website. We hope that you had a nice time while visiting Laguna Beach and will plan to stay again. Sincerely, Judi Z., Front Office

6/10 Soddisfacente

Yvette, Denver

Soggiorno di 1 notte a marzo 2024
Risposta di Judi Z., il giorno 17 mar 2024
Thank you so much for staying with us, Yvette. It is our goal to provide our guests with relaxing and fun beach visits at Casa Loma Beach Hotel. We appreciate your review as we move forward to ensure that our guests have memorable stays and wish to return. Thank you again. Sincerely, Judi Z., Front Office

4/10 Scarso

Lisa, Barrington

Soggiorno di 1 notte a marzo 2024
Risposta di Judi Z., il giorno 5 apr 2024
Dear Lisa,Thank you for taking the time to submit your review of our hotel. We are taking steps to assure our guests have a wonderful experience with us and wish to return for another visit. It looks like we missed that mark during your recent stay. We appreciate your feedback. We are confident that we can deliver a better experience. We hope that you might reconsider us for a future visit. All the best, Judi Z., Front Office

8/10 Buono

Andy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Judi Z., il giorno 15 mar 2024
Dear Andy, Thank you so much for posting your review during your recent visit with us. Thanks for staying with us we appreciate it very much. We hope you had a nice trip to Laguna Beach and that you will plan to stay again soon! All the best, Judi Z. Front Office

10/10 Eccellente

Chaojing

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The biggest disappointment is the hotel’s terrace is closed due to construction. However, the location is unbeatable, it’s right next to the main beach. The hotel staff is super friendly. The room and sheets are clean. The wine, milk and cookies after 6:00pm is pleasant.
Soggiorno di 1 notte a marzo 2024
Risposta di Judi Z., il giorno 11 mar 2024
Dear Chaojing, Thank you very much for taking the time to post your review of our hotel during your recent stay with us. We apologize that our rooftop terrace area was closed during that time. Thank you for your kind words regarding our staff, they truly love to help our guests to have amazing and relaxing stays. We enjoy being able to provide wine, cookies and morning coffee for our guests. We hope to have you visit again soon. All the best, Judi Z., Front Office

10/10 Eccellente

Ryan

Mi è piaciuto: Pulizia e personale e servizio
Clean room & ocean setting.
Soggiorno di 1 notte a febbraio 2024
Risposta di Judi Z., il giorno 11 mar 2024
Dear Ryan, Thank you so much for your nice review of our hotel. We hope that you had a great Laguna beach experience! We are happy to her that you enjoyed our guest rooms and amazing on the beach location. We hope that you will visit us again soon. Warm regards, Judi Z., Front Office

10/10 Eccellente

Tony

Soggiorno di 1 notte a febbraio 2024
Risposta di Judi Z., il giorno 21 mar 2024
Dear Tony, Thank you for the excellent review of our hotel during your recent stay with us. We are thrilled that you enjoyed a wonderful visit with us, and we hope that you will plan to stay with us again the next time you are in Laguna Beach! See you next time! Judi Z., Front office

8/10 Buono

Elina

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The property is beautiful and in a wonderful location. The upgrade to an ocean front room was worth it! The staff was accommodating and very pleasant. I was not aware the property is undergoing construction so it was a bit noisy. The pool was very cold although it was supposed to be heated and the jacuzzi was dirty, which was disappointing. The hotel doesn’t have any dining options although there are a ton of restaurants nearby and the wine reception was wonderful!
Soggiorno di 1 notte a gennaio 2024
Risposta di Judi Z., il giorno 20 feb 2024
Dear Elina, Thank you very much for posting your nice review. We are glad to know that you enjoyed your guest room and views. Our truly friendly staff are always ready to assist. We apologize for any inconvenience that may have occurred regarding the pool area. Please plan another trip soon, we are excited to show our guests the new look! Warm regards form the team, Judi Z. Front Office

6/10 Soddisfacente

Zoli

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was once a great hotel, and I'm sure it will be again, when the renovation work is complete. But for now, it's a dump. Noisy work continues, including Sundays, sections of the hotel are closed off - but not properly, so if you follow the signs to the pool level, getting out of the elevator brings you to a messy construction area. Dirt is visible even in the currently open areas. Of course they conveniently forget to mention any of these - in fact they are still running Facebook ads displaying the famous terrace with gorgeous views... except that terrace is closed now! The rooms are clean, but heating is horribly noisy, like a tractor, and water pressure in the shower is very weak. The only thing they could not mess up is the view... beautiful! Everything else is a mess, and to charge full price for this is criminal.
Risposta di Judi Z., il giorno 20 gen 2024
Dear Zoli, Yes, we are completing a renovation. We apologize that this was disappointing for you with our building and public areas not as you had expected. We wish to provide our guests with comfortable and relaxing visits. We are very excited about our new look and cant wait for our guests to experience all that we have to offer. We hope that you will plan to visit again. Please reach out to the hotel directly, we would like to discuss your recent stay and hope to provide an acceptable resolution for you. Sincerely, Judi Z., Front Office

10/10 Eccellente

Theresa, San Diego

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful room and view. Too close to highway, but overall a great experience.
Soggiorno di 3 notti a dicembre 2023
Risposta di Judi Z., il giorno 11 mar 2024
Dear Theresa, Thank you for staying with us, we hope that you will plan to reserve a room with us again soon! See you soon at the beach, Judi Z., Front Office

6/10 Soddisfacente

Ro

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Judi Z., il giorno 11 mar 2024
Dear Ro, We appreciate your review. Thank you very much for staying with us. We look forward to providing you with a pleasant visit again soon. Sincerely, Judi Z., Front Office

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, servizi
Great location and amazing views of the ocean. Complimentary wine for the adults and milk / cookies for the kids was a nice touch.
Soggiorno di 2 notti a gennaio 2024
Risposta di Judi Z., il giorno 13 gen 2024
Dear Robert, We are so happy to hear that you and your family enjoyed the sunset evenings with wine and cookies! It is nice to hear from our guests, we appreciate your comments. We hope that you are already planning another visit to our Casa Loma Beach Hotel. Thank you again, for staying with us. All the best, Jud Z., Front Office

10/10 Eccellente

Jim

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful spot
Soggiorno di 1 notte a gennaio 2024
Risposta di Judi Z, il giorno 13 gen 2024
Dear Jim, Thanks! We agree that our Laguna Beach coastline, ocean and seashore views are among the prettiest in Southern California. We are glad that you enjoyed your stay. We look forward to welcoming you back again soon. Sincerely, Judi Z., Front Office

8/10 Buono

John, Redondo Beach

Soggiorno di 2 notti a gennaio 2024
Risposta di Judi Z., il giorno 11 mar 2024
Dear John, Thanks for reviewing our hotel. We appreciate our guests and look forward to your return. We hope that you had a fun time with us at Laguna Beach! Warm regards, Judi Z., Front Office

10/10 Eccellente

berna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Judi Z., il giorno 20 feb 2024
Dear berna, Thank you for taking the time to post. It is our pleasure to have been able to provide you with a pleasant stay. We hope that you will come to visit again soon. Warm regards from the beach, Judi Z., Front Office

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Weird person working in the hotel
We checked in around 2 PM. Then we left for food, we came back back around 4 PM. We were having our moments in the room and the person who checked us in opened the door without knocking first and saw my boyfriend which he was on his way to the bathroom he said he didn’t know that we were checked in already. He said he was trying to give us so amenities which we have everything we need in the room. Very weird and rude. For $360 a night not even worth it.
Soggiorno di 1 notte a dicembre 2023
Risposta di Judi Z., il giorno 22 dic 2023
Dear Traveler, We are sorry to hear that this happened to you during your recent visit. We apologize for our mistake. A delivery to another guest room was mistakenly taken to the wrong destination. We did offer a resolution that we hope was to your satisfaction. Please reach out if we may be of further assistance. We hope that you will stay with us again another time. Sincerely, Judi Z., Front Office

8/10 Buono

Carlos

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ocean front and beach accessible is the best part. Great location.
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Kelly, Virginia Beach

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Absolutely love the location. Close to shopping and some really good restaurants. You can’t beat the view.
Soggiorno di 1 notte a novembre 2023
Risposta di Judi Z., il giorno 9 dic 2023
Dear Kelly, Thanks for the great review! Our guests love our blufftop location on Main Beach park on Laguna Beach. We think that our coastline and sea views are some of the most beautiful in Southern California. The quaint town boasts very fine restaurants and unique shopping. We are so glad that you had a pleasant stay with us and look forward to your next visit! Cheers! Judi Z., Front Office

8/10 Buono

Nicole

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023

8/10 Buono

Erich

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location and romantic
Soggiorno di 2 notti a novembre 2023
Risposta di Judi Z., il giorno 18 nov 2023
Dear Erich, We agree that the beauty of Laguna Beach and the stunning coastline views really add to the romantic vibe! We are so glad that you stayed with us. We look forward to our next visit. All the best, Judi Z., Front Office

2/10 Terribile

JASON

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Judi Z., il giorno 18 nov 2023
Dear Jason, Thank you so much for your review. Your feedback is very important to us. We hope that you might stay with us again, we are sure that we can provide a better experience. Sincerely, Judi Z., Front Office

10/10 Eccellente

Jessica

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff incredibly griendly and kind, willing to answer any questions I had.
Soggiorno di 1 notte a novembre 2023
Risposta di Judi Z., il giorno 18 nov 2023
Dear Jessica, Thanks so much! We are glad that you stayed with us. We can't wait to welcome you back again soon! Cheers! Judi Z., Front Office

10/10 Eccellente

Gary

Soggiorno di 1 notte a novembre 2023
Risposta di Judi z., il giorno 12 nov 2023
Dear Gary, Thank you so much for staying with us. We appreciate that you took the time to post. We hope that you will plan to stay with us again soon! Cheers, Judi Z. Front Office

10/10 Eccellente

Douglas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great boutique hotel. Love this groups properties.
Soggiorno di 2 notti a novembre 2023
Risposta di Judi Z., il giorno 12 nov 2023
Dear Douglas, Thank you for your post! We are happy to hear that you enjoyed your stay with us and have visited our sister properties. We hope that you will plan to stay again soon, the next time you are in Laguna Beach! All the best, Judi Z., Front Office

10/10 Eccellente

Melvin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a ottobre 2023
Risposta di Judi Z., il giorno 12 nov 2023
Dear Melvin, Thanks so much for the nice review! We hope that you had a wonderful time with us, exploring the seaside and quaint town of Laguna Beach. We hope that you might plan to stay again soon. Thanks again for staying with us. All the best, Judi Z., Front Office

10/10 Eccellente

leslie and jack

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location. Nice to walk everywhere. Thanks for evening wine hour too
Soggiorno di 2 notti a ottobre 2023
Risposta di Judi Z., il giorno 4 nov 2023
Dear leslie and jack,Thank you so much! It was our pleasure to have you as our guests . We hope that you will stay again with us soon. Warm regards, Jud Z., Front Office

10/10 Eccellente

Kimberly, Oley

Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

peder

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfekt location
Soggiorno di 2 notti a ottobre 2023
Risposta di Judi Z., il giorno 18 nov 2023
Dear peder, Thank you so much for staying with us. We hope that you enjoyed our stunning sea views and quaint village of Laguna. Please plan to stay again the next time you are in Laguna Beach. All the best, Judi Z., Front office

8/10 Buono

Kristen

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I loved how you can self park here right at the hotel! Right on the beach so easy access. Staff was very friendly!
Soggiorno di 1 notte a ottobre 2023
Risposta di Judi Z., il giorno 28 ott 2023
Dear Kristen, Thanks so much! Our guests love our location right on the Main Beach in Laguna Beach. It is wonderful to hear that you enjoyed your visit with us. On behalf of of all of us here at Casa Loma Beach Hotel, we look forward to your next stay. Cheers! Judi Z., Front Office

10/10 Eccellente

Oscar

Soggiorno di 1 notte a ottobre 2023
Risposta di Judi Z., il giorno 18 nov 2023
Dear Oscar, Thanks so much for your nice review. We hope that you had a fun time while visiting our hotel and Laguna Beach. Our team will look forward to providing you with another great stay. All the best, Judi Z., Front Office

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and ocean views.
Soggiorno di 1 notte a ottobre 2023
Risposta di Judi Z., il giorno 27 ott 2023
Dear Michael, Thanks for the nice review! We hope that you had an amazing time and enjoyed our Laguna Beach atmosphere. We hope that you will visit again soon. Thanks again for staying with us. Cheers! Judi Z., Front Office

8/10 Buono

Maria

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e servizi
Property is in an excellent area with beautiful views. I would definitely stay there again.
Soggiorno di 1 notte a settembre 2023
Risposta di Judi Z., il giorno 27 ott 2023
Dear Maria, Thanks so much for your review. Our teams and staff are always happy to help provide our guests with fun and relaxing visits. We are glad to hear that you will plan another trip and look forward to your return. Cheers! Judi Z., Front Office

8/10 Buono

Alain

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bel hôte, belles chambres….éviter les chambres Rez de chaussées vue sur le parking
Soggiorno di 3 notti a ottobre 2023

10/10 Eccellente

Carol

Soggiorno di 1 notte a settembre 2023
Risposta di Judi Z., il giorno 4 nov 2023
Dear Carol, Thank you very much for staying with us. We hope that you had a great time in Laguna Beach and will plan to stay with us again soon! All the best, Jud Z., Front Office

10/10 Eccellente

Amanda

Viaggio di gruppo
Mi è piaciuto: Servizi
Absolutely 5 stars!!!! Property was beautiful and employees went above and beyond to make our stay fantastic, after a horrible experience at a hotel down the street. Thank you to Rob at the front desk for being truly FANTASTIC!!!
Soggiorno di 1 notte a ottobre 2023
Risposta di Judi Z., il giorno 13 ott 2023
Thank you Amanda, We value Rob very much as a great member of our team. It is heartwarming to hear that he helped to make your stay with us so memorable! Thank you so much for staying with us. Warm regards, Judi Z., Front office