Hall

Recensioni per Royal Swiss Lahore

5 out of 5
Royal Swiss Lahore
Airport Rd, Lahore, Punjab

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 41 su 69 recensioni" "
Valutazione di 8 - Buono. 10 su 69 recensioni" "
Valutazione di 6 - Soddisfacente. 8 su 69 recensioni" "
Valutazione di 4 - Scarso. 5 su 69 recensioni" "
Valutazione di 2 - Terribile. 5 su 69 recensioni" "

8,8/10

Pulizia

8,2/10

Personale e servizio

8,8/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

MUHAMMAD, SUWANEE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent and very helpful Staff at front desk.
Soggiorno di 1 notte a maggio 2024
Risposta di Royal Swiss Hotel, Lahore, il giorno 26 mag 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

Victor

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s a great place to stay if you need to stay at a clean and safe place near Lahore International airport.
Soggiorno di 1 notte ad aprile 2024
Risposta di Royal Swiss Hotel, Lahore., il giorno 30 apr 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

8/10 Buono

Nadim

Soggiorno di 6 notti a febbraio 2024
Risposta di Royal Swiss Hotel, Lahore., il giorno 4 mar 2024
Dear Mr. Nadim, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

Roy

Soggiorno di 1 notte a febbraio 2024
Risposta di Royal Swiss Hotel, Lahore., il giorno 19 feb 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

Eusra, North York

Viaggio con famiglia e bambini piccoli
Our Executive room was space, clean and modern. Our stay was comfortable in it. We ordered room service a couple of times and the food was delicious. What really set it apart was their helpful staff. The director rooms, Aziz, personally helped us out with extending our stay in the same room, even though the hotel was fully booked.
Soggiorno di 2 notti a gennaio 2024
Risposta di Royal Swiss Hotel, Lahore., il giorno 9 feb 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

Derya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Royal Swiss Hotel, Lahore., il giorno 5 feb 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

4/10 Scarso

Shahwan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Property is great but the shower glass door shattered while I was taking a shower and I had multiple injures and all the hotel did was change our room. I need someone to call me on this so we discuss.
Soggiorno di 1 notte a dicembre 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 1 gen 2024
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration.Regards,Royal Swiss Hotel, Lahore.

6/10 Soddisfacente

Azib

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Its very dirty and whole room carpet was full with stains
Soggiorno di 1 notte a dicembre 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 28 dic 2023
Dear Azib,Please accept our sincere apologies, We work hard to deliver an exceptional guest experience, and unfortunately we fell short in your case. we’re taking steps to ensure we maintain our high standards of customer service in the future.Do give us the opportunity to change your mind. We look forward to have you back again at Royal Swiss Hotel, Lahore.Regards,Asiya SaeedGuest Relations Manager.

4/10 Scarso

Muhammad

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The bathroom door wouldn’t close at all. The amenities like Shampoo, conditioners and bath towels weren’t replenished automatically during housekeeping. We have stayed here a few time before but I feel the service is on the decline.
Soggiorno di 1 notte a novembre 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 16 nov 2023
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Royal Swiss Hotel, Lahore.

8/10 Buono

Asma

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Good
Soggiorno di 3 notti a novembre 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 6 nov 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

FAISAL

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very courteous and helpful.
Soggiorno di 1 notte a ottobre 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 23 ott 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager

10/10 Eccellente

Jehanzeb

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wow .....the best hotel with the best service
Soggiorno di 4 notti a ottobre 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 18 ott 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager

8/10 Buono

Shahzad

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Stay at Royal Swiss Lahore
Overall the hotel is amazing compared to what Pakistan has to offer. Very clean the staff was very friendly and always greeting with a smile. However I found that the Cafe on the first floor had very little to offer as most of the stuff on the menu was out. We tried hot and sour soup which I would give a 5 out of 10. Other then this over stay was a very positive experience. Thank you to all the staff.
Soggiorno di 1 notte a ottobre 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 17 ott 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager

10/10 Eccellente

Robert

Viaggio di coppia, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Royal Swiss Lahore refused to accommodate for a rebooking and refused to refund or even credit for another accommodation. Rating for this hotel should be zero but we are very merciful, because Jesus who is Lord forgives you, and we do too. That said, please improve your service and Love your neighbors more. God bless, Robert
Soggiorno di 1 notte a ottobre 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 17 ott 2023
Dear Guest, Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement. Regards, Royal Swiss Hotel, Lahore.

2/10 Terribile

faheem

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Worst customer service
Soggiorno di 1 notte ad agosto 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 28 ago 2023
Dear Guest,Apologies, we will make sure your review is forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

Imran

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place very close to airport
Soggiorno di 1 notte ad agosto 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 16 ago 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

kashif

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very close to the airport and they had super friendly staff that let me check in several hours before normal check-in time, that was much appreciated. very good hotel.
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 27 lug 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

10/10 Eccellente

Imran

Soggiorno di 1 notte a luglio 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 20 lug 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

10/10 Eccellente

Kauzma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I arrived at 3am but could do check-in without any problems. The room was clean and had jacuzzi. Buffet style breakfast had many foods options.
Risposta di Royal Swiss Hotel, Lahore., il giorno 10 lug 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

10/10 Eccellente

Zubaida

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice hotel
Soggiorno di 1 notte a luglio 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 7 lug 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

8/10 Buono

richard

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 13 mag 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

Tariq

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great experience
Soggiorno di 1 notte ad aprile 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 25 apr 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

ADNAN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Very very bad food chef is a liar i told dont put green chili in channa daal . I got sever allergy with green chili and what he did he removed green chili from daal and served me . After i ate i felt its a green chili and whole night i did not sleep too much pain in my stomach . Next morning i had a meeting. I was so tired in my meeting plz plz change whole staff of kitchen find professional and good u loose ur reputation this thing happens 2 times in 3 months. Now I never ever order food here if ever i stay here ur break fast is good but again every curry has green chili Green chili doesn’t means good tatse plz stop to put green chili in every food in the morning break fast my name Adnan qadri I live in usa before I recommend so many my friends. But i have to think now . 2398103736 my cell
Soggiorno di 1 notte ad aprile 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 8 apr 2023
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Royal Swiss Hotel, Lahore.

6/10 Soddisfacente

muhammad

Mi è piaciuto: Pulizia
Close proximity to airport
AC didn’t work. Check in time was supposed to be 12pm. We came around 2pm and still there wasn’t any room ready. Had to wait a bit.
Soggiorno di 1 notte a febbraio 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 28 feb 2023
Dear Guest, Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Asiya SaeedGuest Relations Manager.

10/10 Eccellente

Bushra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing service and condition of the hotel. Tons of choices in breakfast. Special thanks to Naveed who greeted us and asked us if we needed anything. Front desk staff was so helpful. Rooms are clean and modern. Traffic Location and view. Very close like 4 minutes drive to Lahore airport. Plus point hotel has security so you feel safe there. Go Royal Swiss for an amazing service and keep up good work👍👍👍
Soggiorno di 2 notti a febbraio 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 12 feb 2023
Dear Ms. Bushra,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit.We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

4/10 Scarso

Muhammad Anwer

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Pulizia e servizi
Not acceptable to visit
Soggiorno di 1 notte a febbraio 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 3 feb 2023
Dear Mr. Anwar,Thank you for sharing your feedback with us. We work hard to deliver an exceptional guest experience, and its apparent in your case we fell short. Please accept our sincere apologies, we are taking steps to ensure we maintain our high standards of customer services in the future. Please come and visit us again.Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

Shahid

Viaggio di gruppo, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2023
Risposta di Royal Swiss Hotel, Lahore., il giorno 15 gen 2023
Dear Mr. Shahid, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit and we are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

6/10 Soddisfacente

ABDUL

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Need some improvement with better management
Shower Water has no clear exit, bad room service possibly because of very busy holiday season
Soggiorno di 1 notte a dicembre 2022
Risposta di Asiya Saeed Guest Relations Manager., il giorno 31 dic 2022
Dear Mr. Abdul, Thank you for sharing your concern, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement. Looking forward to seeing you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

George

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place for a first introduction to Lahore!
It was a good experience, though the staff serving in both breakfast and other restaurants were not very attentive to their customers. Had long waits for requests. Their Shuttle service was perfect!
Soggiorno di 1 notte a novembre 2022
Risposta di Royal Swiss Hotel, Lahore., il giorno 16 nov 2022
Dear Guest,Thank you so much your reviews make us so proud, we are always here to serve you the best way we can. We will be waiting to serve you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

George

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2022
Risposta di Royal Swiss Hotel, Lahore., il giorno 2 nov 2022
Dear Guest, Thank you so much your reviews make us so proud, we are always here to serve you the best way we can. We will be waiting to serve you again. Regards, Asiya Saeed Guest Relation Manager.

10/10 Eccellente

Irfan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First time stayed at this hotel, but the best hospitality experience ever. By far this hotel is the best value for money option in this industry. I personally suggest to experience at least once, I bet you gona love this place, super staff in all areas, best cuatomer service standard, owners has taken seriously every inch of this hotel constructions and maintenance.
Soggiorno di 1 notte a maggio 2022
Risposta di Royal Swiss Hotel, Lahore., il giorno 11 giu 2022
Dear Guest, Thank you for sharing your feedback with us, we are pleased to know that you had a comfortable stay. Please come and visit us again soon! Regards, Asiya Saeed Guest Relations Manager.

2/10 Terribile

umerdraz

Soggiorno di 1 notte a marzo 2022

8/10 Buono

david

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
ok stay
Stay this time, ok Due to rework inmany areas going on
Soggiorno di 1 notte ad aprile 2022
Risposta di Royal Swiss Hotel, Lahore., il giorno 7 apr 2022
Dear Guest, Thank you very much for the feedback. We hope you would visit us again soon. Best Regards, Royal Swiss Hotel Lahore.

2/10 Terribile

Jamil

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
This place was meh
online it says check in at noon. we got there at 3PM and rooms weren't ready. they said check in is at 2PM but a "delegation" was staying there and had checked out late. is that my problem? room was not ready till 430 even though they said 30-40 minutes. 2nd room was not ready for another hour after that even though they said 5 minutes. we had to push and push and follow up. they had loud music playing in a hall which coudl be heard from all rooms. mosquitos in the room which bit me up. they goofed up my food order (burger plain-- comes with everything on it. they brouhgt a new one and it still had stuff on I... I was hungry and waited an hour so I ate it). manager not helpful
Soggiorno di 1 notte a marzo 2022
Risposta di Royal Swiss Hotel, Lahore., il giorno 21 mar 2022
Dear Guest, Apologies for the inconvenience you faced during your stay, we will make sure your feedback regarding services and food are reviewed for consideration and improvement. Looking forward to seeing you again. Regards, Asiya Saeed Guest Relations Manager.

4/10 Scarso

Rizwan

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location to airport and access to ring road
Soggiorno di 1 notte a marzo 2022
Risposta di Royal Swiss Hotel, Lahore., il giorno 23 mar 2022
Dear Guest, Thank You for sharing your review. Hope to serve you again. Regards, Asiya Saeed Guest Relations Manager.

8/10 Buono

Marco

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Sehr gut geeignet vor dem Abflug
Neue schöne Anlage mit grosszügigen Zimmern. Sonderbare Sitten, nach der Verweigerung einer Anzahlung für allfällige Minibarkonsumation wurde alles ausgeräumt obwohl keine Alkoholika erhältlich sind. Restaurant: Viel zu grosses Buffet für wenige Gäste. A la Carte nur auf intensive Nachfrage, mittelmässiges Essen. sehr gute Fruchtdrinks
Soggiorno di 1 notte a marzo 2022
Risposta di Royal Swiss Hotel, Lahore., il giorno 19 mar 2022
Dear Guest, Thank you very much for such kind review and so many compliments! We work really hard to offer the best service to our guests, and we are happy to see that reflected to your case. We will be waiting to serve you again Regards, Asiya Saeed Guest Relations Manager.

6/10 Soddisfacente

Naila

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a febbraio 2022
Risposta di Royal Swiss Hotel., il giorno 17 feb 2022
Dear Ms. Naila, Thank you so much for staying with us! We are pleased to know that you enjoyed your stay at Royal Swiss Hotel, Lahore. We hope you would visit us again soon. Best Regards, Asiya Saeed Guest Relations Manager.

8/10 Buono

muhammad

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2022
Risposta di Royal Swiss Hotel, Lahore., il giorno 11 feb 2022
Dear Guest, Thank you very much for the feedback. We are happy you had a comfortable stay. We look forward to have you back at Royal Swiss Hotel Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

rehman

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
amazing
Soggiorno di 1 notte a gennaio 2022
Risposta di Royal Swiss Hotel, Lahore., il giorno 11 feb 2022
Dear Guest, We would like to thank you for taking your time to provide us with your feedback! And we will be more than happy to serve you again. Regards, Asiya Saeed Guest Relations Manager.

6/10 Soddisfacente

Ateir faisal

Soggiorno di 4 notti a gennaio 2022

8/10 Buono

david

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very clean
Soggiorno di 1 notte a dicembre 2021
Risposta di Royal Swiss Hotel., il giorno 18 dic 2021
Dear Mr. David, Thank you very much for the feedback. We are happy you had a comfortable stay. We look forward to have you back in Royal Swiss Hotel, Lahore. Regards, Asiya Saeed Guest Relations Officer.

10/10 Eccellente

Shahid

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Every thing was excellent except front desk. Probably they don’t have international hotels experience. Ask me for Rs 5000 for security deposit. They charge debit card and instead returning the security deposit at end of stay. They gave me local currency of that amount
Soggiorno di 1 notte a ottobre 2021
Risposta di Royal Swiss Hotel, Lahore., il giorno 4 nov 2021
Dear Mr. Shahid, We always aim to deliver a great experience. We are sorry to hear that your experience was not of the quality you expected. We will use the feedback to make us better and to ensure this doesn’t happen again. Hope to serve you again soon. Regards,

10/10 Eccellente

Muhammad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel. Very efficient staff. Rooms are clean and got all amenities. Not very expensive too. Near to the airport. You can see the whole airport from the roof top restaurant.
Soggiorno di 1 notte a ottobre 2021
Risposta di Royal Swiss Hotel, Lahore., il giorno 2 nov 2021
Dear Guest, Thank you so much for staying with us! We are pleased to know that you enjoyed the facilities and services of the hotel. We hope you would visit us again soon. Best Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

adnan

Soggiorno di 1 notte a ottobre 2021

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2021
Risposta di Farhan Rafiq Khan, il giorno 4 giu 2021
Dear Valued Guest, Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore. Sincerely, Farhan Rafiq Khan Head of Revenue & Guest Services

10/10 Eccellente

Dawod

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Outstanding service and ambience
The stay was amazing. Staff is so welcoming and courteous especially shumaila ,Iqra and Nadeem are super nice people.We stayed in alot of hotels in the world this is one of the best soo far ❤
Soggiorno di 1 notte ad aprile 2021
Risposta di Royal Swiss Hotel, Lahore., il giorno 2 gen 2022
Dear Guest, We would like to thank you for taking your time to provide us with your feedback! And we will be more than happy to serve you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 Eccellente

Muhammad

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
1 of my best stays
It was an amazing stay
Soggiorno di 1 notte ad aprile 2021
Risposta di Muhammad Rashid, Reservations Manager, il giorno 14 apr 2021
Dear Mr. Muhammad, Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore. Sincerely, Muhammad Rashid

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay and excellent customer services. My only concern about food quality need some improvement other then that all perfect. — Happy client 😊
Soggiorno di 10 notti a marzo 2021
Risposta di M Saad, il giorno 21 mar 2021
Dear valued Guest Thank you very much for taking time to provide your comments following your recent stay with us at Royal Swiss Lahore. Your concerns will be given immediate attention. Together with the other departments, we will investigate further and consider possible improvements, in our endeavor to meet all of our guest’s expectation. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvements with you. Sincerely, Muhammad Saad

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2021
Risposta di Muhammad Rashid, Reservations Manager, il giorno 10 mar 2021
Dear Valued Guest, Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore.

6/10 Soddisfacente

Umar

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Easy access to airport
Good hotel near the airport. Staff in very friendly and service minded. Rooms are clean. Room service is horrible and the food is below standard. We tried a lot af different things but is not at the level of a 5 star hotel especially when you see the price. Overall is the food below the level of the food in Lahore.
Soggiorno di 2 notti a febbraio 2021
Risposta di M Saad, il giorno 1 mar 2021
Dear Mr. Umar, Thank you very much for taking time to provide your comments following your recent stay with us at Royal Swiss Lahore. Your concerns about staff and services will be investigated and given immediate attention. Together with the other departments, we will investigate further and consider possible improvements, in our endeavour to meet all of our guest’s expectation. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvements with you. Sincerely,