Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 691 su 1248 recensioni" "
10 - Eccellente
691
Valutazione di 8 - Buono. 366 su 1248 recensioni" "
8 - Buono
366
Valutazione di 6 - Soddisfacente. 111 su 1248 recensioni" "
6 - Soddisfacente
111
Valutazione di 4 - Scarso. 48 su 1248 recensioni" "
4 - Scarso
48
Valutazione di 2 - Terribile. 32 su 1248 recensioni" "
2 - Terribile
32
8,8/10
Pulizia
9,2/10
Personale e servizio
8,2/10
Servizi
8,4/10
Condizioni e dotazioni della struttura
8,4/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Anna
Viaggio di gruppo
6 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel fantastico😃 purtroppo Lake Louise è poco raggiungibile con L auto e alcuni laghi solo con navette super piene. Peccato
Anna
Soggiorno di 1 notte a settembre 2023
Risposta di Mountaineer Lodge Guest Services, il giorno 27 ott 2023
Thank you for taking the time to share the experience you had at the Mountaineer Lodge. We really appreciate your feedback, and we share it with our team regularly to help us maintain and/or improve the guest's experience.We are so glad that you enjoyed your stay, and we look forward to welcoming you back soon.
10/10 Eccellente
Leandro M
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
3 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything went fine, the family room was much more comfortable and wide then pictures seemed to show. Nice location, only thing in lake Louise it is hard to find anything to eat after a certain hour, but there is a convenience store just across the road with a gas station
Leandro M
Soggiorno di 1 notte ad aprile 2024
10/10 Eccellente
Susan
3 mag 2024
Very easy access, nice and clean, lots of plug-ins where needed, fridge, microwave and friendly staff. I’ll definitely come again!
Susan
Soggiorno di 1 notte a maggio 2024
Risposta di Lili, il giorno 3 mag 2024
Dear Susan,Thank you for your glowing review! We're delighted to hear that you found our facilities easily accessible, clean, and equipped with all the essentials you needed for a comfortable stay. It's wonderful to know that our friendly staff made a positive impression on you as well. We can't wait to welcome you back for another enjoyable visit in the future!Best Regards,- Guest Services.
10/10 Eccellente
Ludy
2 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A great, comfy, clean, quiet mountain base camp for snow riding.
Ludy
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 3 mag 2024
Dear Ludy,Absolutely thrilled to receive your positive feedback! Making sure our guests have a fantastic experience at our hotel is our top priority. We're delighted to hear that you found our facilities comfortable, clean and quiet, ensuring a perfect retreat for your snow riding adventures. Looking forward to hosting you again soon for another unforgettable stay!Best Regards,- Guest Services.
8/10 Buono
Sheryll
2 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It is near the lake Louise
Sheryll
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 3 mag 2024
Dear Sheryll,Thank you for sharing your experience! We're glad to hear that you appreciated our proximity to Lake Louise. Our location near this beautiful natural landmark offers our guests the opportunity to explore and enjoy the stunning surroundings. We hope you had a wonderful time. We look forward to welcoming you back for more adventures in the future!Best Regards,- Guest Services.
8/10 Buono
Heidi
1 mag 2024
Mi è piaciuto: Condizioni e dotazioni della struttura
We live how close the the ski hill it is
Heidi
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 2 mag 2024
Dear Heidi,We're delighted to hear that you appreciate the convenient proximity of the Mountaineer Lodge to the ski hill! Being close to the slopes definitely adds to the overall experience, allowing you to maximize your time on the mountain and make the most of your skiing adventures. We're thrilled to provide a convenient location that enhances your enjoyment of the area's outdoor activities. Thank you for choosing to stay with us, and we look forward to welcoming you back for more ski-filled adventures!Best Regards,- Guest Service.
10/10 Eccellente
Deborah
1 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice updated rooms
Deborah
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 3 mag 2024
Dear Deborah,Thank you for your feedback! We're thrilled to hear that you enjoyed our updated rooms. Providing modern and comfortable accommodations for our guests is a top priority for us. We hope you had a fantastic stay and look forward to welcoming you back again soon!Best Regards,- Guest Services.
8/10 Buono
Normita
Viaggio con famiglia e bambini piccoli
30 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good was great
Normita
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 1 mag 2024
Dear Normita,Thank you for your feedback. We're thrilled to hear that you enjoyed! Your satisfaction is our priority and we hope to welcome you back soon for another fantastic experience.Best Regards,- Guest Services.
8/10 Buono
Sylwester
Viaggio di coppia, Viaggio con la famiglia
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice room and renovated.
Excellent staff - very helpful.
Great breakfast - big bonus!
The cleaning/housekeeping wasn't that great but other than that - all good!
Sylwester
Soggiorno di 2 notti ad aprile 2024
Risposta di Mountaineer Lodge Guest Services, il giorno 30 apr 2024
Thank you for sharing your feedback! We're thrilled to hear about your experience with us. We appreciate your feedback regarding housekeeping and apologize for any inconvenience caused. We'll address the cleanliness issues promptly to ensure a better experience in the future.We are so glad that you enjoyed your stay, and we look forward to welcoming you back soon.
10/10 Eccellente
DEANA
Viaggio con la famiglia
28 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, recently renovated rooms, fantastic breakfast included
DEANA
Soggiorno di 1 notte ad aprile 2024
Risposta di Ayla, il giorno 29 apr 2024
Thank you for taking the time to share the experience you had at the Mountaineer Lodge. We really appreciate your comments. We are delighted to hear that you enjoyed our newly renovated rooms and the complimentary breakfast. We are so glad that you enjoyed your stay, and we look forward to welcoming you back soon.
10/10 Eccellente
Kim
27 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was friendly and the room was clean and tastefully updated!
Kim
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 27 apr 2024
Thank you so much for your kind words, Kim! We're thrilled to hear that you had a pleasant experience with us. Our team works hard to ensure that our guests feel welcome and comfortable during their stay. We hope to welcome you back again soon for another enjoyable visit!-Best Regards,- Guest Services.
10/10 Eccellente
Jungeun
27 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jungeun
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 28 apr 2024
Dear Jungeun ,We're truly grateful for your kind review! It was a pleasure hosting you. We hope for the chance to welcome you back in the future.Best Regards,- Guest Services.
8/10 Buono
Gail
25 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convientient, easy to locate
Gail
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 25 apr 2024
Dear Gail ,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that every guest has a memorable experience, and it's fantastic to know that we succeeded with you. We hope to welcome you back again soon for another wonderful stay!Best Regards,- Guest Services.
10/10 Eccellente
Walter
23 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Walter
Soggiorno di 2 notti ad aprile 2024
Risposta di Lili, il giorno 25 apr 2024
Dear Walter,We're truly grateful for your kind review! It was a pleasure hosting you. We hope for the chance to welcome you back in the future.Best Regards,- Guest Services.
10/10 Eccellente
Pik Kwan
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
very good
Pik Kwan
Soggiorno di 1 notte ad aprile 2024
Risposta di Ayla, il giorno 22 apr 2024
Thank you for your kind words! We're delighted to hear that you had such a pleasant stay with us. We really appreciate your comments, and we share them with our team regularly to help us improve the guest's experience.We look forward to welcoming you back for another amazing stay!Best Regards,- Guest Services.
10/10 Eccellente
Todd
Viaggio di coppia
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff were helpful and very pleasant. The King suite was a great room. High quality finishes. The provided breakfast was great.
Todd
Soggiorno di 2 notti ad aprile 2024
Risposta di Lili, il giorno 22 apr 2024
Thank you, Todd, for your wonderful feedback! We're thrilled to hear that you found our staff helpful and pleasant, and that you enjoyed your stay in our King suite. It's fantastic to know that you appreciated the high-quality finishes in the room and that you enjoyed the breakfast we provided. Providing excellent service and comfortable accommodations is our goal, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Best Regards,- Guest Services.
10/10 Eccellente
Gabrielle
Viaggio di coppia, Viaggio con la famiglia
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and newly renovated rooms with a nice bathroom. In a convenient spot, easy to walk where you need and an easy short drive to the Lake.
Gabrielle
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 22 apr 2024
Dear Gabrielle,Thank you for your review! We're thrilled to hear that you appreciated our clean and newly renovated rooms, along with the nice bathroom amenities. Our convenient location aims to make exploring the area easy for our guests, and we're glad to hear that you found it convenient for walking and driving to Lake. We hope you had a wonderful time exploring the area, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards,- Guest Services.
10/10 Eccellente
Jamie
Viaggio con la famiglia
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rooms were very nice and recently renovated. Would definitely stay here again.
Jamie
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 22 apr 2024
Thank you, Jamie, for your kind words! We're delighted to hear that you found our recently renovated rooms to your liking. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're thrilled that you would choose to stay with us again. We look forward to welcoming you back for another wonderful experience in the future!Best Regards,- Guest Services.
10/10 Eccellente
Anna
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pleasant Staff
Anna
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 22 apr 2024
Thank you for your feedback, Anna! We're delighted to hear that you found our staff pleasant during your stay. Providing friendly and helpful service is important to us, and we're glad to know that we succeeded in making your experience enjoyable. We hope to have the opportunity to welcome you back again soon for another pleasant stay!Best Regards,- Guest Services.
10/10 Eccellente
Laura
Viaggio con la famiglia
20 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place
Laura
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 20 apr 2024
Dear Laura,Thank you for your wonderful review! We're delighted to hear that you had such a pleasant stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's fantastic to know that we succeeded with you. We appreciate your kind words and look forward to welcoming you back for another amazing stay!Best Regards,- Guest Services.
8/10 Buono
Aneta
19 apr 2024
Mi è piaciuto: Personale e servizio
Aneta
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 22 apr 2024
Dear Aneta ,We greatly appreciate your positive feedback! It was a pleasure having you stay with us. We look forward to the opportunity to host you again in the future.Best Regards,- Guest Services.
10/10 Eccellente
Vanessa
Viaggio di gruppo
18 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice property, close to everything we wanted to be around. Great breakfast included.
Vanessa
Soggiorno di 2 notti ad aprile 2024
Risposta di Lili, il giorno 19 apr 2024
Dear Vanessa,Thank you so much for your kind word! We're thrilled to hear that you enjoyed your stay and that our convenient location and delicious breakfast added to your experience. We strive to provide a comfortable and enjoyable stay for all our guests, and we're delighted that we could meet your expectations. We hope to welcome you back again soon!Best regards,- Guest Services.
10/10 Eccellente
Yueling
Viaggio di coppia
17 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff great amenities
Yueling
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 17 apr 2024
Dear Yueling,Your positive feedback means a lot to us! We're glad you enjoyed your stay. We hope to have the pleasure of accommodating you again soon.Best Regards,- Guest Services.
10/10 Eccellente
Nashat
Viaggio con la famiglia
16 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thanks
Nashat
Soggiorno di 2 notti ad aprile 2024
10/10 Eccellente
Maya
Viaggio di coppia
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love it! Great service
We got free breakfast with plenty of options.
Maya
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 16 apr 2024
Dear Maya ,Thank you for your wonderful review! We're delighted to hear that you had such a pleasant stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's fantastic to know that we succeeded with you. We appreciate your kind words and look forward to welcoming you back for another amazing stay!Best Regards,- Guest Services.
8/10 Buono
Earl
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Earl
Soggiorno di 3 notti ad aprile 2024
Risposta di Lili, il giorno 16 apr 2024
Dear Earl,We're truly grateful for your kind review! It was a pleasure hosting you. We hope for the chance to welcome you back in the future.Best regards,- Guest Services.
6/10 Soddisfacente
Hamda
14 apr 2024
Hamda
Soggiorno di 1 notte ad aprile 2024
10/10 Eccellente
Asia
13 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Extremely close to the ski hill! Breakfast dining area is small. So get there early!
Asia
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 14 apr 2024
Dear Asia,Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you enjoyed our close proximity to the ski hill.Regarding the breakfast dining area, we appreciate your input. We’ll certainly take your suggestion into consideration to ensure a more comfortable experience for all our guests.We look forward to welcoming you back and providing you with an even better stay.Best Regards,- Guest Services.
10/10 Eccellente
Justyna
Viaggio con la famiglia
12 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, clean facility, easy check in
Justyna
Soggiorno di 1 notte ad aprile 2024
Risposta di Ayla, il giorno 12 apr 2024
Thank you for taking the time to share the experience you had at the Mountaineer Lodge. We really appreciate your comments. We are very glad to hear the facilities and check in process were accommodating for your family. We are so glad that you enjoyed your stay, and we look forward to welcoming you back soon.
10/10 Eccellente
Patricia
Viaggio di coppia
10 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay very helpful staff
Patricia
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 10 apr 2024
Dear Patricia,We're delighted to hear that you had such a fantastic time at our hotel. Providing exceptional service and creating unforgettable memories for our guests is what we strive for every day. Your feedback is truly appreciated, and we can't wait to have the pleasure of hosting you again in the future!Best Regards,- Guest Services.
10/10 Eccellente
Desi
8 apr 2024
Desi
Soggiorno di 1 notte ad aprile 2024
Risposta di Lili, il giorno 1 mag 2024
Dear Desi,Your positive feedback means a lot to us! We're glad you enjoyed your stay. We hope to have the pleasure of accommodating you again soon.Best Regards,- Guest Services.
8/10 Buono
William
Viaggio di gruppo
7 apr 2024
Mi è piaciuto: Pulizia
The pool/steam room does not have a change room for guests who are not in the main building. The shower is also in the steam room, which does not encourage individuals to take a shower before entering the pool.
William
Soggiorno di 3 notti ad aprile 2024
Risposta di Lili, il giorno 8 apr 2024
Dear William,Thank you for sharing your feedback regarding our pool and steam room facilities. We value your input and apologize for any inconvenience you experienced during your visit.We understand the importance of having convenient amenities for all our guests, including a designated change room for those not in the main building. Your feedback regarding the shower location in the steam room is noted, and we will review our setup to ensure a more comfortable experience for everyone.Please know that your satisfaction is our priority, and we are committed to making improvements based on valuable feedback like yours. If there’s anything else you’d like to share or if we can assist you further, please don’t hesitate to reach out.We appreciate your patronage and hope to welcome you back for an enhanced experience in the future.Warm Regards,-Guest Services.
10/10 Eccellente
AiSim
1 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
AiSim
Soggiorno di 1 notte a marzo 2024
Risposta di Lili, il giorno 2 apr 2024
Dear AiSim, We're truly grateful for your kind review! It was a pleasure hosting you. We hope for the chance to welcome you back in the future.Best Regards,- Guest Services.
10/10 Eccellente
Charanpreet
Viaggio con famiglia e bambini piccoli
1 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place is recently renovated and has pretty much everything available in the rooms. Nice place to stay with family.
Charanpreet
Soggiorno di 1 notte a marzo 2024
Risposta di Lili, il giorno 1 apr 2024
Dear Charanpreet,Thank you for choosing to stay at our recently renovated property and for taking the time to share your experience with us. We are delighted to hear that you found our facilities well-equipped and enjoyed your stay with your family.Your positive feedback motivates us to continue providing exceptional service and ensuring that our guests have a comfortable and enjoyable experience during their time with us.We look forward to welcoming you and your family again in the future for another pleasant stay.Best Regards,- Guest Services.
8/10 Buono
Lorrie
31 mar 2024
Mi è piaciuto: Personale e servizio
Lorrie
Soggiorno di 1 notte a marzo 2024
Risposta di Lili, il giorno 2 apr 2024
Dear Lorrie,Your feedback means a lot to us! We hope to have the pleasure of accommodating you again soon.Best Regards,- Guest Services
10/10 Eccellente
Tina
27 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Tina
Soggiorno di 4 notti a marzo 2024
Risposta di Lili, il giorno 1 apr 2024
Dear Tina,We greatly appreciate your positive feedback! It was a pleasure having you stay with us. We look forward to the opportunity to host you again in the future.Best Regards,- Guest Services.
10/10 Eccellente
Vitalii
27 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Vitalii
Soggiorno di 1 notte a marzo 2024
Risposta di Lili, il giorno 29 mar 2024
Dear Vitalii,Thank you for your wonderful review! We're delighted to hear that you had such a pleasant stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's fantastic to know that we succeeded with you. We appreciate your kind words and look forward to welcoming you back for another amazing stay! Best Regards,- Guest Services.
8/10 Buono
Eloise
Viaggio con la famiglia
26 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great facility and very reasonable. nice location for walking a couple of scenic trails. could use bedside lighting for those who stay up later than others in the room. whirlpool and steam room very nice, but showing a few signs of wear. would recommend!
Eloise
Soggiorno di 2 notti a marzo 2024
Risposta di Lili, il giorno 27 mar 2024
Dear Eloise,Thank you for your recent visit and for sharing your feedback with us. We are pleased to hear that you enjoyed our facilities and found our location convenient for exploring scenic trails.We are glad you enjoyed our pool and steam room, and we appreciate your feedback about their condition. Thank you for recommending us, and we look forward to welcoming you back for another pleasant stay.Best Regards,- Guest Services.
8/10 Buono
Jason
23 mar 2024
Mi è piaciuto: Servizi
Second time staying here and not have been great experiences.
Jason
Soggiorno di 1 notte a marzo 2024
Risposta di Lili, il giorno 23 mar 2024
Dear Jason,Thank you for your review. We apologize that your second stay didn’t meet your expectations. Your feedback is valuable, and we’re working to improve.If you have any specific concerns or suggestions, please let us know. We hope to welcome you back for a better experience.Best Regards,- Guest Services.
10/10 Eccellente
Nancy
Viaggio di gruppo
21 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nicely renovated rooms, friendly staff.
Nancy
Soggiorno di 1 notte a marzo 2024
Risposta di Lili, il giorno 22 mar 2024
Dear Nancy,Thank you for your review! We’re thrilled to hear that you liked our nicely renovated rooms and experienced friendly service from our staff.Your feedback is greatly appreciated and we look forward to welcoming you back for another enjoyable stay.Warm Regards,- Guest Service.
8/10 Buono
Clinton
19 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and upgraded rooms
Very effiecient staff and great breakfast
Clinton
Soggiorno di 1 notte a marzo 2024
Risposta di Lili, il giorno 22 mar 2024
Dear Clinton,Thank you for your review! We’re pleased to hear that you found our rooms very clean and upgraded and that you enjoyed our efficient staff and great breakfast.We look forward to welcoming you back for another enjoyable stay.Best Regards,- Guest Services.
10/10 Eccellente
Charles
19 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet and close to the mountains
Charles
Soggiorno di 4 notti a marzo 2024
Risposta di Lili, il giorno 22 mar 2024
Dear Charles,Thank you for your review! We’re delighted to hear that you found our hotel quiet and conveniently close to the mountains.We appreciate your feedback and look forward to welcoming you back for another peaceful stay.Best Regards,- Guest services.
10/10 Eccellente
Stefanie
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a small ossue with tv and was quickly attended to and resolved
Stefanie
Soggiorno di 1 notte a marzo 2024
Risposta di Lili, il giorno 18 mar 2024
Dear Stefanie,Thank you for sharing your feedback with us. We're glad to hear that any issues with the TV were quickly attended to and resolved during your stay.If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back for another great experience.Best Regards,- Guest Services.
10/10 Eccellente
Eric
Viaggio con la famiglia
17 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Handy to the market, lower town and the ski hill. Great hot tub and full breakfast. Nice rooms with driers for ski boots in the room. Great value
Eric
Soggiorno di 2 notti a marzo 2024
Risposta di Lili, il giorno 18 mar 2024
Dear Eric,Thank you for sharing your positive feedback with us! We're pleased to hear that you found our location handy to the market, lower town and the ski hill. It's great to know that you enjoyed our hot tub, full breakfast and the amenities in our rooms, such as the ski boot dryers.We strive to offer great value and a memorable experience for our guests and we're delighted that you had a pleasant stay with us. We look forward to welcoming you back for another enjoyable visit.Warm Regards,- Guest Services.
10/10 Eccellente
Katherine
17 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Katherine
Soggiorno di 3 notti a marzo 2024
Risposta di Lili, il giorno 22 mar 2024
Dear Katherine,We greatly appreciate your positive feedback! It was a pleasure having you stay with us. We look forward to the opportunity to host you again in the future.Best Regards,- Guest Services.
10/10 Eccellente
Christopher
15 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Christopher
Soggiorno di 4 notti a marzo 2024
Risposta di Lili, il giorno 16 mar 2024
Dear Christopher,We're thrilled to receive your glowing review! Providing our guests with exceptional service and a memorable stay is what we're all about, so it's fantastic to hear that we succeeded with you. Your satisfaction is our top priority and we can't wait to have the pleasure of hosting you again in the future!Best Regards,- Guest Services.
10/10 Eccellente
Jing
Viaggio con famiglia e bambini piccoli
14 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
nice stay!
Jing
Soggiorno di 2 notti a marzo 2024
Risposta di Lili, il giorno 15 mar 2024
Dear Jing,Thank you for your glowing review! We're delighted to hear that you enjoyed your time at our hotel. Our team works tirelessly to ensure that every guest has a comfortable and enjoyable stay, so it's fantastic to know that we succeeded with you. Your feedback is truly appreciated, and we look forward to welcoming you back soon for another wonderful experience!Best Regards,- Guest Services.
Thank you for taking the time to share the experience you had at the Mountaineer Lodge. We really appreciate your comments, and we share them with our team regularly to help us maintain and/or improve the guest's experience.We are so glad that you enjoyed your stay, and we look forward to welcoming you back soon.
10/10 Eccellente
jufen
10 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
jufen
Soggiorno di 4 notti a marzo 2024
Risposta di Front Desk, il giorno 12 mar 2024
Thank you for taking the time to share the experience you had at the Mountaineer Lodge. We really appreciate your comments, and we share them with our team regularly to help us maintain and/or improve the guest's experience.We are so glad that you enjoyed your stay, and we look forward to welcoming you back soon.
10/10 Eccellente
Norman
6 mar 2024
Norman
Soggiorno di 1 notte a marzo 2024
Risposta di Lili, il giorno 27 mar 2024
Dear Norman,We greatly appreciate your positive feedback! It was a pleasure having you stay with us. We look forward to the opportunity to host you again in the future.Best Regards,-Guest Services.