We waited at least 20 minutes to check in. There were 2 women working, one checking in the lady ahead of us and one on the phone. There was some issue with the lady's card or payment and it took the one woman behind the desk going to the lady in the back room at least 5 times before that woman came out to help try and sort things out. Why one of the women couldn't deal with the lady with the card issue and one check us in, is beyond me.
We lost time getting ready and had rides pick us up that we couldn't reschedule as we were there for a surprise party. We had to leave in a rush which wasn't a great start to our trip. Such a let down even though we were there on time the front desk couldn't figure out how sort out one guest and left multiple guests waiting in line to check in (yes there were 2 guests behind us waiting as well)