Una spiaggia nelle vicinanze

Recensioni per LABRANDA Playa Club

3 out of 5
LABRANDA Playa Club
Calle Pedro Barba 2, Puerto del Carmen, Tías, Lanzarote

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 41 su 95 recensioni" "
Valutazione di 8 - Buono. 40 su 95 recensioni" "
Valutazione di 6 - Soddisfacente. 8 su 95 recensioni" "
Valutazione di 4 - Scarso. 5 su 95 recensioni" "
Valutazione di 2 - Terribile. 1 su 95 recensioni" "

8,4/10

Pulizia

8,4/10

Personale e servizio

8,4/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

10/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Angelo, Bologna

Mi è piaciuto: Pulizia
Ottima posizione
Avevo aspettative molto alte per quanto riguarda l'appartamento, viste le foto del sito, poi in realtà la stanza era normale. Pulito, ben organizzato, ottima posizione. Avevo chiesto un letto matrimoniale, mi sono ritrovato due letti singoli attaccati, un classico della zona. L'ho usato solo per dormire quindi non so dare giudizi sul ristorante

8/10 Buono

Zissy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great service and lovely and helpful staff.
Soggiorno di 3 notti ad aprile 2024
Risposta di PLAYA CLUB, il giorno 3 mag 2024
Dear Zissy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jose Parrilla

8/10 Buono

Lee

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 14 notti a marzo 2024
Risposta di Luis Merino GM, il giorno 15 apr 2024
Dear Lee,Many thanks for being chosen Labranda Playa CLub for your recent stay in Lanzarote.We are looking forward to welcome you back soon.RegardsReception Team

8/10 Buono

David

Mi è piaciuto: Pulizia e comfort della camera
Great winter sun break.
Great location, very clean and even though very close to the main strip it was quiet. Only problem is towels on sunbeds without people. The hotel should remove them if unused for an hour.
Soggiorno di 7 notti a febbraio 2024
Risposta di Luis Merino GM, il giorno 16 feb 2024
Dear David,Many thanks for your feedback regarding sunbeds policy.We hope that overall you had a pleasant stay here at Playa Club. Regards

10/10 Eccellente

Ann

Mi è piaciuto: Pulizia e comfort della camera
A lovely place to stay very quiet and very close to the beech restaurants and bars.
Soggiorno di 10 notti a dicembre 2023
Risposta di Luis Merino GM, il giorno 13 gen 2024
Dear Ann,Many thanks for your excellent score :-)We hope you had a nice stay here at Labranda Playa Club.RegardsLuis Merino GM

10/10 Eccellente

Barry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Luis Merino GM, il giorno 13 gen 2024
Dear Barry,Thank you for your comments. We hope to welcome you back soon.RegardsLuis Merino GM

10/10 Eccellente

H

Mi è piaciuto: Pulizia e comfort della camera
friendly helpful staff
30 minutes walk to the old twon plus lots of restaurants and pubs around and 5 minutes walk to the beach, Warm friendly helpful staff, thanks for Alfonso and Victor they are very helpful, thanks guys
Soggiorno di 3 notti a dicembre 2023
Risposta di Luis Merino GM, il giorno 13 gen 2024
Thank you for your kind comments. We are looking forward to welcome you back soon!RegardsLuis Merino GM

10/10 Eccellente

Anita

Soggiorno di 2 notti a dicembre 2023
Risposta di Luis Merino GM, il giorno 13 gen 2024
Dear AnitaMany thanks for your excellent score :-)We hope to welcome you back in your next visit to Lanzarote.RegardsLuis Merino Gm

6/10 Soddisfacente

John

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
Nice stay but with some issues
Stayed last year and liked it so much we came back this year . Disappointed with room outlook was at back which was a dumping ground for old pallets , tiles , paint tins etc.Had to contact receptionist as room not cleaned for 3 days so no clean towels or toilet paper.Apart from these issues room was very nice and location perfect
Soggiorno di 10 notti a novembre 2023
Risposta di Luis Merino GM, il giorno 28 nov 2023
Dear John,Thank you for your feedback. We have noted your comments. We hope that overall you had a pleasant stay despite the issues you had described.Regards Luis Merino General Manager

10/10 Eccellente

Abby

Soggiorno di 1 notte a novembre 2023
Risposta di Luis Merino GM, il giorno 28 nov 2023
Dear Abby,Many thanks for your excellent score. We hope you had enjoyed your holidays in Lanzarote, and hopefully we can welcome you back in the near future.RegardsLuis Merino GM

10/10 Eccellente

simon

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Super place easy to town beach and restaurant s not much parking but ha ho would stay again
Soggiorno di 6 notti a novembre 2023
Risposta di Luis Merino GM, il giorno 15 nov 2023
Many thanks for your comments, We hope to welcome you soon. RegardsLuis Merino Manager

10/10 Eccellente

simon

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Great place local to shops restaurants ect beach close super
Soggiorno di 6 notti a novembre 2023
Risposta di Luis , il giorno 15 nov 2023
Dear Simon,Many thanks for your comments. We are looking forward to welcome you soon.RegardsLuis Merino GM

10/10 Eccellente

simon

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Super place local and super service only prob carpark ing not enough if car rented for week but great other wise 👍
Soggiorno di 6 notti a novembre 2023
Risposta di Luis Merino GM, il giorno 15 nov 2023
Dear Simon,Many thanks for your comments. We are looking forward to welcome you soon.RegardsLuis Merino GM

8/10 Buono

Andrew

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Very good value for money . Nice Apartment and Lovely pool area . Would definitely stay again
Soggiorno di 5 notti a novembre 2023
Risposta di Luis Merino GM, il giorno 15 nov 2023
Dear Andrew,Many thanks for your comments. We are looking forward to welcome you soon.RegardsLuis Merino GM

10/10 Eccellente

Dan

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 14 notti a ottobre 2023
Risposta di Luis Merino GM, il giorno 15 nov 2023
Dear DanMany thanks for your comments. We are looking forward to welcome you soon.RegardsLuis Merino GM

10/10 Eccellente

Ian

Soggiorno di 6 notti a settembre 2023
Risposta di Luis Merino GM, il giorno 15 nov 2023
Dear Ian,Many thanks for your comments. We are looking forward to welcome you soon.RegardsLuis Merino GM

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Good location and A/C. Busy pool 😎
One week in early August was fine. Plus points were location and the A/C which was amazing since the week was 30-38 degrees. Not a fan of sun beds round the pool but farcical to see people there at 6am. Cleaning was ok as was the general apartment decor albeit a little dated. Been in Del Carmen many times and cockroaches are not unusual but had 2 or 3 to deal with most days. Large gap under rear door I felt they were getting in. More routine maintenance to plug gaps may be useful tho it’s pretty hard to stop them.
Soggiorno di 7 notti ad agosto 2023

8/10 Buono

Margaret

Mi è piaciuto: Pulizia e comfort della camera
A couple of things to begin with. I had to ask for a safe to be put in my apartment 3 times before it was installed. The kettle was broken but got another fairly quickly. The main problem was that people hogged the sun beds. Towels were out out very early So was not able to get one at all.
Soggiorno di 7 notti ad agosto 2023

6/10 Soddisfacente

Andrew

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Dissappointed
Our rating might be a little a little unfair as the resort was due to close for refurbishment 5 days after we left, but I can only speak as we find (we were NOT aware of this when we booked, but that's on the Hotels.com website not the resort). Had we been aware we would have chosen a different location. The apartment looked in need of a big facelift.
Soggiorno di 7 notti a marzo 2023
Risposta di Jose Mijes General Manager, il giorno 18 apr 2023
Dear Andrew,Thank you very much for your honest feedback. Allow me to explain to you that we are actually under refurbishment and that we will have a big change very soon. It would be very nice that you give us another opportunity and see the improvements.

10/10 Eccellente

Angela

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice stay everything you need
Risposta di Jose Mijes General Manager, il giorno 6 feb 2023
Dear Angela,Thak you very much for you 5 score review, it is always a pleasure to see that our guests enjoy their stay. We hope we can greet you soon again Best Regards

10/10 Eccellente

Tommy

Soggiorno di 7 notti a dicembre 2022
Risposta di Jose Miguel, il giorno 16 gen 2023
Dear Tommy ,Thank you for you the great review of our hotel! We are glad that you enjoyed your stay. We will pass your satisfaction to all our team members.Sincerely,Jose Miguel

10/10 Eccellente

Corine

Mi è piaciuto: Pulizia e comfort della camera
Great Apartments in the perfect location
Lovely and friendly staff rooms very clean perfect place to stay as extremely close to beach and no hills!
Soggiorno di 7 notti a dicembre 2022
Risposta di Jose Miguel, il giorno 16 dic 2022
Thank you very much for your nice review.Kind Regards

8/10 Buono

Maria

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 14 notti a febbraio 2022

2/10 Terribile

Jacqueline

Soggiorno di 5 notti a febbraio 2022

10/10 Eccellente

Alfredo

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a gennaio 2022
Risposta di Alfonso Rodriguez Jefe de Recepción, il giorno 30 gen 2022
Estimado Alfredo, Le agradecemos que haya elegido Labranda Playa CLub para su evento en Puerto del Carmen. Le agradecemos sus comentarios sobre su reciente estancia, y esperamos que nos vuelva a elegir de nuevo en el futuro. Un cordial saludo

8/10 Buono

Sharon

Mi è piaciuto: Pulizia e comfort della camera
Great location
Pretty good and commensurate to the rate paid. Property was clean but could do with an upgrade. Grounds well kept. Beds could do with a comfier mattress. Fantastic location , friendly and accommodating reception staff.
Room 131 - afternoon sunshine
Soggiorno di 7 notti a gennaio 2022
Risposta di Jose Miguel, il giorno 18 gen 2022
Dear Sharon, Thank you very much for your review. We take note for your suggestions and we will study it for future refurbish. Best Regards

8/10 Buono

Robert

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Friends at Labranda
It's is an older style aparthotel. Some of the rooms are tired in places but the place was always spotless. Pool area and gardens were really nice. Location couldn't be better. Overall considering the cost per night it was good value.
A tree in the hotel garden
Soggiorno di 5 notti a gennaio 2022
Risposta di LABRANDA Playa Club, il giorno 17 gen 2022
Dear Robert, Thank you for staying with us and for providing us with your rating. We look forward to welcoming you back again soon. Yours sincerely, LABRANDA Playa Club

8/10 Buono

Machaela

Mi è piaciuto: Pulizia e comfort della camera
Excellent location 'right next to the beach and the shops and bars "room was very clean and tidy
Soggiorno di 7 notti a gennaio 2022
Risposta di LABRANDA Playa Club, il giorno 12 gen 2022
Dear Machaela, Thank you very much for your wonderful review, your positive feedback is very important to us. We're pleased to know you've enjoyed your stay with us and can't wait to receive you back with us soon! Best wishes, LABRANDA Playa Club

8/10 Buono

William

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Great location central to everything short journey to the airport apartments clean staff very friendly and helpful 👍
Soggiorno di 7 notti a novembre 2021
Risposta di LABRANDA Playa Club, il giorno 6 dic 2021
Deart William, Our staff welcomes each guest with the spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, LABRANDA Playa Club

8/10 Buono

Andrew

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a novembre 2021
Risposta di Alfonso Rodriguez Front Office Manager, il giorno 17 nov 2021
Dear Andrew, Many thanks for you score 8/10. We hope to welcome you again in the near future. Regards

10/10 Eccellente

David shaw

Mi è piaciuto: Pulizia e comfort della camera
Good for being in centre of strip
Good enough apartment...great cleaning service..think pool was heated as it wadnt as cold during day...excellent placement in heart of strip...booking again for next year
Soggiorno di 7 notti a novembre 2021
Risposta di Alfonso Rodriguez Front Office Manager, il giorno 14 nov 2021
Dear David, Many thanks for your comments. We hope to welcome you again in the near future. Take care. Kind Regards

10/10 Eccellente

Jackie

Mi è piaciuto: Pulizia e comfort della camera
Best holiday
Totally blissful. Everything perfect.
Soggiorno di 11 notti a ottobre 2021
Risposta di LABRANDA Playa Club, il giorno 20 ott 2021
Dear Jackie, Thank you for sharing your wonderful review, we truly appreciate your review and your trust in us. We are pleased that you enjoyed every aspect of your stay with us and were able to make many fond memories. We look forward to welcoming you back in the near future. Kind regards, LABRANDA Playa Club

6/10 Soddisfacente

David

Soggiorno di 16 notti a settembre 2021
Risposta di Alfonso Rodriguez Front Office Manager, il giorno 16 ott 2021
Dear David, Many thanks for your comments written down on this site. We hope to welcome you again in the near future. Regards

8/10 Buono

Gregory

Mi è piaciuto: Pulizia e comfort della camera
Idéalement situé. Sympa
Hôtel idéalement situé.mignon Déco à refaire. Très vieillissante. Horaire de piscine assez restrainte
Soggiorno di 3 notti a settembre 2021
Risposta di LABRANDA Playa Club, il giorno 4 ott 2021
Cher client Gregory, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions. Nous avons pris bonne note de vos commentaires qui nous aident à améliorer nos services. Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous et ésperons vous accueillir de nouveau au sein de notre hôtel. Sincères salutations, LABRANDA Playa Club

6/10 Soddisfacente

Steven

Mi è piaciuto: Pulizia
Don't recommend it.
Not a hotel I would want to stay for an extended period, say more than over night. It is a little tired, rooms are very basic. Bathroom could have done with a re-do. especially around the shower a bit of Cillit Bang goes a long way.
Soggiorno di 2 notti a dicembre 2020
Risposta di Jose Mijes - Manager, il giorno 14 dic 2020
Dear Steven, Thank you very much for your review at Hotels.com, it is through your Feedback the best way to improve our services. We're very sorry that you don't enjoyed your stay with us. We will analyze your comments with all departments affected and try to see how we can improve Best Regards Jose Mijes

10/10 Eccellente

Antony

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
All good
Apartment was all good, got to check in early and swapped rooms for additional price which was a good price for 2 bedroom apartment
Soggiorno di 4 notti a novembre 2020
Risposta di Jose Miguel-GM, il giorno 10 nov 2020
Dear Antony, Thank you very much for your review and it is nice to know that you enjoyed your stay with us. Best Regards Jose Miguel

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Comfort della camera
Soggiorno di 4 notti ad agosto 2020
Risposta di Jose Miguel, il giorno 26 ago 2020
Muchas gracias por su honesta opnion es ta es la mejor manera de mejorar nuestros servicios

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Furniture needs to be updated . WiFi would of been nice to have in apartment
Soggiorno di 7 notti a febbraio 2020
Risposta di Lenka B, il giorno 1 mar 2020
Good Afternoon, Greetings from the LABRANDA Playa Club Apartments! We hope you had a save trip back home. Thank you very much for letting us know your feedback It is a great pleasure to hear that your enjoyed your time with us. We hope to welcome you again in the future. We are already looking forward to welcoming you back here soon. Best regards, Lenka B Assistant Manager

10/10 Eccellente

Susan, Liverpool

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e servizi
Friendly staff, helpful, disabled facilities good.
Soggiorno di 7 notti a febbraio 2020
Risposta di Lenka B, il giorno 1 mar 2020
Dear Susan, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Thank you for the good comments with regards our staff. We hope to welcome you again soon. Regards Lenka B Assistant Manager

8/10 Buono

Sally-Ann

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Non existent internet and or wifi
the hotel was clean comfortable but internet was a joke even in the office area could not connect to my work email or internet in general ! the phone bars was also weak so difficult to work ! they should advertise wifi when it does not work !!
Soggiorno di 6 notti a novembre 2019
Risposta di Assistant Manager , il giorno 3 dic 2019
Dear Sally-Ann, Thank you for choosing Labranda Playa Club for your holidays in Lanzarote, for taking the time to evaluate us. Your feedback is valuable to us as it not only tells us your perspective of our services and facilities, it also tells us where and what improvements are needed to ensure your total satisfaction. Our IT and engineering department are already studying the possibility of implement new WiFi. We hope that you continue to choose us for future trips to the island as we look forward to greeting you anew. Kind regards, Assistant Manager Los Cocoteros, El Dorado and Playa Club

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 7 notti a novembre 2019
Risposta di Lenka - Assistant Manager, il giorno 25 nov 2019
Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our LABRANDA Playa Club with us and Expedia readers. We look forward to serving you again soon! Best regards, Lenka - Assistant Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I stay here for usually one or two nights when playing in poker tournaments at the casino which is just opposite the property is excellent for my needs and location is superb. It’s clean and friendly and perfect.
Soggiorno di 1 notte a ottobre 2019
Risposta di Assistant Manager, il giorno 1 nov 2019
Dear guest, Thank you very much for your feedback after your recent stay with us. We are so satisfied to know that we have achieved to create beautiful poker memories and that you had a great stay with us. We are looking forward to welcoming you back again soon! Best regards, Lenka - Assistant Manager

8/10 Buono

donna

Mi è piaciuto: Pulizia e comfort della camera
Excellent location
Lovely stay staff lovely
Soggiorno di 4 notti a maggio 2019
Risposta di Lenka Assistant Manager, il giorno 9 mag 2019
Dear Donna, Thank you very much for you nice comments. We are delighted to know that you loved our location. We are looking forward to receive you back soon. Best regards, Lenka B. Assistant Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ok
It was ok
Soggiorno di 3 notti a marzo 2019
Risposta di Alfonso Rodriguez , il giorno 25 mar 2019
Dear Sir/ Madam, Many thanks for your feedback. Regards

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location Grass areas as well as pool area with beds . Grass area very peaceful. Breakfast was ok.
Soggiorno di 7 notti a febbraio 2019
Risposta di Jose Miguel General Manager, il giorno 7 mar 2019
Thank you for taking the time to give us this excellent evaluation and for sharing here. Kind Regards Jose Miguel General Manager

8/10 Buono

Peter

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Fanatstic loc
This could not have been in a better location...everything on your doorstep
Soggiorno di 7 notti a dicembre 2018
Risposta di Public Relations, il giorno 8 feb 2019
Dear Peter, thank you for choosing Labranda Playa Club for your holidays in Lanzarote, for taking the time to evaluate us and for sharing your impressions here. We are happy that you were satisfied with our location. We hope that you continue to choose us for future trips to the island as we look forward to greeting you anew. Kind regards. Faith

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ideal location, only negative was the very poor wifi signall
Soggiorno di 7 notti a novembre 2018
Risposta di Public Relations, il giorno 6 dic 2018
Thank you for choosing Labranda Playa Club for your holidays in Lanzarote, for taking the time to evaluate us and for sharing your impressions here. We will do our best to improve in the area mentioned as we strive to improve. We hope that you continue to choose us for future trips to the island as we look forward to greeting you anew. Kind regards Faith

8/10 Buono

Viaggiatore verificato

Non mi è piaciuto: Servizi
Soggiorno di 6 notti a novembre 2018
Risposta di Public Relations, il giorno 2 dic 2018
Thank you for choosing Labranda Playa Club for your holidays in Lanzarote, for taking the time to evaluate us and for sharing it here. We hope that you continue to choose us for future trips to the island. Kind regards Faith

8/10 Buono

Caroline

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Lovely stay
It was a great location, basic apartments but everything you need and lovely and quiet.
Soggiorno di 7 notti a novembre 2018
Risposta di Public Relations, il giorno 2 dic 2018
Dear Caroline, thank you for choosing Labranda Playa Club for your holidays in Lanzarote, for taking the time to evaluate us and for sharing your impressions here. It pleases us to read that you were generally satisfied with our location and facilities. We hope that you continue to choose us for future trips to the island as we look forward to greeting you anew. Kind regards Faith

4/10 Scarso

Bernard

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
I was right at back of complex and TV WASNT AND TE
Was right at back of complex and when got in room HAD POBS WITH LIGHTS TV AND PHONE WASNT WORKING SO HAD TO GP TO RECEPTIONIST 4 TIMES BEFORE SOMEONE CM UP TO ROOM BUT PHONE WAS BROKEN AND COCKROCH ON BALCONY NOT HAPPY WITH IT AT ALL SO WONT BE USEING U AGAIN .
Soggiorno di 2 notti a settembre 2018
Risposta di Public Relations, il giorno 22 ott 2018
Dear Bernard, thank you for choosing Labranda Playa Club for you holidays in Lanzarote, and for taking the time to share your experience. We regret the unfortunate incidences which have caused you to decide that you will not be back. Your feedback is valuable to us as it helps us know your perspective and it also shows where and what improvements are needed to ensure total satisfaction. We will take into consideration your comments when planning future improvements. We hope that you reconsider returning as we will be happy to greet you anew. Kind regards Faith