Interni

Recensioni per FuramaXclusive Ocean Beach, Seminyak, Bali

5 out of 5
FuramaXclusive Ocean Beach, Seminyak, Bali
Jalan Arjuna 88X, Legian, Kuta, Legian, Bali

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 293 su 866 recensioni" "
Valutazione di 8 - Buono. 388 su 866 recensioni" "
Valutazione di 6 - Soddisfacente. 111 su 866 recensioni" "
Valutazione di 4 - Scarso. 48 su 866 recensioni" "
Valutazione di 2 - Terribile. 26 su 866 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

7,6/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

8/10 Buono

Antonio

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Un po' sopravvalutato
L'hotel offre sistemazioni in monolocali ed è in realtà più un residence. Le camere sono in effetti molto ampie, pulite e ben tenute ma la struttura forse avrebbe bisogno di un restyling in particolare l'area piscina. E' una sistemazione forse più adatta a famiglie con figli piccoli. La zona in cui si trova non è delle migliori. Allo stesso prezzo a Semyniack si trovano alberghi decisamente migliori.
Soggiorno di 2 notti ad agosto 2018

8/10 Buono

Melanie

Mi è piaciuto: Pulizia
Great for families!
Soggiorno di 7 notti ad aprile 2024
Risposta di Esty R., il giorno 2 mag 2024
Dear Ms. Melanie, Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

6/10 Soddisfacente

Daryn Jon

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The whole property has changed so much needs a upgrade unfortunately but the staff are still friendly
Soggiorno di 8 notti ad aprile 2024
Risposta di Esty R., il giorno 2 mag 2024
Dear Mr. Daryn, Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

10/10 Eccellente

Jagatheswari

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Esty R., il giorno 2 mag 2024
Dear Mr. Jagatheswari, Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

10/10 Eccellente

IIS

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Esty R., il giorno 11 apr 2024
Dear Mrs. Iis, Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely, Gusti MurthiGeneral Manager

8/10 Buono

Peter

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
It is quite a nice place but looks tired, The room we had was right next to entry walkway and was very noise every night when people came back into the complex. This is not the hotels problem that people are so rude and don't care about other people who are trying to sleep. I also found that the streets are very narrow around this area and it is har to walk around and look at shops.
Soggiorno di 4 notti a marzo 2024
Risposta di Esty R., il giorno 25 mar 2024
Dear Mr. Peter, Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to provide your feedback about your recent stay at our hotel. We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

8/10 Buono

Nicola

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Property bit run down they doing constant work to maintain it, pool was being rejuvenated when we were there so there was no pool. There website wasn’t very clear about there being no pool. They did let us use an alternate pool about 10 minutes walk down the road which was ok but a little annoying. We’ve stayed here before so the rooms are quite good and spacious.
Soggiorno di 7 notti a febbraio 2024
Risposta di Esty R., il giorno 12 mar 2024
Dear Ms. Nicola,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to provide your feedback about your recent stay at our hotel. We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.We are proudly announce that our pool renovated is already finish and you can use our new pool when visiting us again.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

8/10 Buono

Saeid, Hartford

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Everything was okay except the internet, The Wi-Fi in my room was not working most of the time I informed the front desk twice as they fixed it but they didn't how my few are really need of internet you better make sure it works in your room.
Soggiorno di 4 notti a febbraio 2024
Risposta di Esty R., il giorno 27 feb 2024
Dear Mr. Saeid,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for the great review of our hotel.We are delighted that our resort contributed to your overall satisfaction. Your positive feedback will be shared with our team.We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

10/10 Eccellente

Jonathan

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 8 notti a gennaio 2024
Risposta di Esty R., il giorno 24 feb 2024
Dear Mr. Jonathan,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for the great review of our hotel.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

8/10 Buono

Elle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was great value for money, very clean and friendly helpful staff, excellent area for dining along the beach front,
Soggiorno di 4 notti a gennaio 2024
Risposta di Esty R., il giorno 20 feb 2024
Mrs. Elle,Thank you for the great review of our hotel.We are delighted that our staff contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

4/10 Scarso

Chris

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Constantly Under major construction
The hotel is under HEAVY construction. The staff are fantastic but when you wake up to drilling just above your head every morning it’s a little rediculous. They should not be renting out these room. You wake up to an earthquake everyday
Soggiorno di 3 notti a gennaio 2024

2/10 Terribile

Elle

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I booked this hotel for 3 nights we stayed 1 The place is dirty Doors didn’t lock we had a woman walk into our room mistaking it for hers using her key not mine and being able to get in The showers didn’t run Fire works being let off People arguing outside our rooms at all hours of the night Aircon didn’t work I wouldn’t stay here Again Location is perfect but hotel needs a major overhaul
Soggiorno di 3 notti a gennaio 2024

8/10 Buono

Arran

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 9 notti a gennaio 2024

10/10 Eccellente

Troy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Ivan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti a dicembre 2023

2/10 Terribile

Stuart

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 8 notti a dicembre 2023

10/10 Eccellente

pa pa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property facilities are good.
Soggiorno di 4 notti a dicembre 2023
Risposta di Esty R., il giorno 20 dic 2023
Dear Mr. Pa,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for the great review of our hotel.We are delighted that our resort contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

6/10 Soddisfacente

ANDREW

Mi è piaciuto: Pulizia e personale e servizio
The staff were helpful. What wasn’t helpful was my Studio Apartment was one of a number that face the Pool. From 7-00am til late music booms from breakfast bar/ restaurant. On my last morning I was looking to a lie in but no, at 7am loud atonal synthesised temple music blared forth with bass vibrations to my room. If that wasn’t bad enough I had to ring reception to ask to turn the loud music off at 10-15pm. There was no one in the restaurant. I’d recommend people not to stay in these Studio Apartments. You get a King bed, a 2 seater lounge and 2 Poofs and a low coffee table. There is no cutlery or dishes available. There is tea making facilities but no coffee. A small round table with two chairs would mean customers could enjoy a snack or a take away meal. These rooms are very basic. Considering I paid approx $100 pn it wasn’t good value. My other concerns were that the shower has no front screen so water floods the floor and makes for slippery tiles. Get up in the night for a pee and go back to bed with wet feet. Also the sliding doors of the apartment didn’t close properly-insects found an easy opening. Also thehotel needs to put shade cover around the pool. It was stinking hot there last week and once you came out of the water there’s no cooler spot to sit. Overall the hotel is run down and hopefully some repair work will be done soon. If I had to stay there again I’d want a room at the back of the property away from the restaurant.
Soggiorno di 8 notti a dicembre 2023
Risposta di Esty R., il giorno 20 dic 2023
Dear Mr. Andrew,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to share your feedback about your recent stay.We apologize for any shortcomings you experienced during your stay. We take your comments seriously and will address this with our team. We will thoroughly inspect and address these issues to ensure they are promptly resolved.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

10/10 Eccellente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was awesome
Soggiorno di 4 notti a novembre 2023
Risposta di Esty R., il giorno 4 dic 2023
Dear Mr. Daniel,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for the great review of our hotel.We are delighted that our staff contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

4/10 Scarso

Sarah

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
My 4 yr old loves the kids water play area. The hotel is rundown, pool has no steps if your older and tiles falling off. Room only cleaned twice out of 6 nights only after I asked them too. Disappointed stay, but the 4 yr old loves the kids area. I will not stay here again.
Soggiorno di 6 notti a novembre 2023
Risposta di Esty R., il giorno 18 nov 2023
Hi Mrs. Sarah,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to share your feedback about your recent stay.We apologize for any shortcomings you experienced during your stay. We take your comments seriously and will address this with our team. We will thoroughly inspect and address these issues to ensure they are promptly resolved.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

2/10 Terribile

Ashley

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 10 notti a ottobre 2023
Risposta di Esty R., il giorno 18 nov 2023
Dear Mr. Ashley,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

8/10 Buono

Brett

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect spot for some R&R.
Soggiorno di 7 notti a ottobre 2023
Risposta di Esty R., il giorno 18 nov 2023
Dear Mr. Brett,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

6/10 Soddisfacente

Stephen

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Bathroom very small, and limited housekeeping. Noisy pool area, full of kids. More suited to young families than middle aged couples like ourselves.
Soggiorno di 7 notti a ottobre 2023
Risposta di Esty R., il giorno 20 ott 2023
Hi Mr.Stephen,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to share your feedback about your recent stay.We apologize for any shortcomings you experienced during your stay. We take your comments seriously and will address this with our team. We will thoroughly inspect and address these issues to ensure they are promptly resolved.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

8/10 Buono

Deana

Soggiorno di 8 notti a ottobre 2023
Risposta di Esty R., il giorno 18 nov 2023
Dear Mrs. Deana,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

8/10 Buono

RONNY

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
The pool is dirty! And dinner starts at 19.00pm too late for kids
Soggiorno di 10 notti a settembre 2023
Risposta di Esty R. , il giorno 13 ott 2023
Hi Mr. Ronny,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to share your feedback about your recent stay.We apologize for any shortcomings you experienced during your stay. We take your comments seriously and will address this with our team.We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

8/10 Buono

Fauzan

Mi è piaciuto: Pulizia e personale e servizio
Everything is great
Soggiorno di 1 notte a settembre 2023
Risposta di Esty R., il giorno 3 ott 2023
Dear Mr. Fauzzan,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for the great review of our hotel.We are delighted that our resort contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

10/10 Eccellente

Georgios

Mi è piaciuto: Pulizia e personale e servizio
Service
Soggiorno di 8 notti a settembre 2023
Risposta di Esty R., il giorno 3 ott 2023
Dear Mr. Georgios,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for the great review of our hotel.We are delighted that our service contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

10/10 Eccellente

Kristie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This Hotel is in a superb location with all the facilities very close by. I sat on my balcony and relaxed, I swam in the pool and mingled with other travellers, I walked to all the shops and when I didnt want to walk I got on a scooter right out the front of the Hotel. I will be back time and time again, it was Superb. 10/10
Soggiorno di 6 notti a settembre 2023
Risposta di Esty R., il giorno 14 set 2023
Dear Ms. Kristie,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for sharing your wonderful experience during your stay.We're glad that you found your room to be great and that the location looked fabulous as well. It's fantastic to hear that you had a positive experience at our pool.Thank you for highly recommending our resort. It means a lot to us that you had such a positive experience and that you would encourage others to visit us as well. We truly appreciate your kind words and your support.Once again, thank you for choosing our hotel as your accommodation during your visit. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

8/10 Buono

Warren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 16 notti ad agosto 2023
Risposta di Esty R., il giorno 14 set 2023
Dear Mr. Warren,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

8/10 Buono

aaron

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi
Great place to stay
Soggiorno di 6 notti ad agosto 2023
Risposta di Esty R., il giorno 22 ago 2023
Dear Our Precious Guest,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

6/10 Soddisfacente

Melanie

Non mi è piaciuto: Personale e servizio
Soggiorno di 9 notti ad agosto 2023
Risposta di Esty R., il giorno 22 ago 2023
Dear Mrs. Melanie,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

6/10 Soddisfacente

Gary

Viaggio di coppia
Mi è piaciuto: Personale e servizio
The location of this place is great but the property is dated. It’s good for families on a budget. Pool is good for kids but busy and noisy. Staff were great but the house boys forgot something every time they cleaned the room. Overall you get what you pay for. I’m moving on from this place. Stayed twice in 9 months,Flooded out first time and Snake in the bathroom second time. Management responded quickly both times to their credit by upgrading us and were very apologetic but damage was done.
Soggiorno di 18 notti a luglio 2023
Risposta di Esty R., il giorno 22 ago 2023
Dear Mr. Gary,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to share your thoughts about your recent stays with us.We're glad to hear that you found the location of our property to be convenient, and we appreciate your positive comments about our staff's dedication to making your stay enjoyable. We apologize for any inconvenience you experienced with the housekeeping service.We're sorry to hear about the incidents you faced during your stays, especially the flooding and the unexpected encounter with a snake. While we're pleased that our management responded promptly and upgraded you in response to these situations, we truly regret that this impacted your experience with us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Disappointed
We paid for 2 bedrooms 2 bathroom with water views and ended up with 2 bedrooms 1 bathroom and NO view
Soggiorno di 5 notti a luglio 2023
Risposta di FuramaXclusive Ocean Beach Seminyak Management, il giorno 27 lug 2023
Dear Mr/Mrs. Anonymous,Please accept our apologies of your discomfort, for investigation purpose we would be much appreciate if you could advise us your detail (name, staying period& which room you were staying at. Thank you

8/10 Buono

Sharyn

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Great location, friendly staff but not well trained. Had a great stay
Soggiorno di 8 notti a luglio 2023
Risposta di Esty R., il giorno 26 lug 2023
Dear Mrs. Sharyn,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for the great review of our hotel.We are delighted that our staff contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

6/10 Soddisfacente

Ann-Marie

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Great location for walking, shopping, restaurants & bars. Hotel furnishings & fixtures need updating.
Soggiorno di 8 notti a luglio 2023
Risposta di Esty R., il giorno 21 lug 2023
Dear Mrs. Ann-Marie,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to provide your feedback about your recent stay at our hotel. We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

6/10 Soddisfacente

Ian

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Property needs to up grade there step/ ramp system very dangerous and staff not very friendly
Soggiorno di 2 notti a luglio 2023
Risposta di Esty R., il giorno 21 lug 2023
Hi Mr. Ian,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to share your feedback about your recent stay.We apologize for any shortcomings you experienced during your stay. We take your comments seriously and will address this with our team. We will thoroughly inspect and address these issues to ensure they are promptly resolved.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

10/10 Eccellente

Yunshang

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel and nice pool. Staff are very friendly.
Soggiorno di 4 notti a giugno 2023
Risposta di Esty R., il giorno 11 lug 2023
Dear Mr. Yunshang,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for the great review of our hotel.We are delighted that our staff contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

6/10 Soddisfacente

Konkona

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a giugno 2023
Risposta di Esty R., il giorno 30 giu 2023
Dear Mr. Konkona,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

6/10 Soddisfacente

Lisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Furama is in a great spot. Great beach acess and good resteraunts and bars surrounding. The hotel staff are friendly, however on Bali time. Takes a while to get room service and pool service. However, the hotel is a little run down. They seem to be working on it every day - but it’s a big place and will take time.
Soggiorno di 7 notti a giugno 2023
Risposta di Esty R., il giorno 30 giu 2023
Dear Ms. Lisa,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to share your feedback about your recent stay. We're delighted to hear that you found the great spot.We apologize for any shortcomings you experienced during your stay. We take your comments about the room service and the rundown seriously. We also appreciate your observations about the condition of certain areas. We will thoroughly inspect and address these issues to ensure they are promptly resolved.We apologize if the hotel did not meet your expectations in terms of its facility. We will take your feedback into consideration as we continue to improve our amenities and services.Thank you again for your valuable feedback. We appreciate your kind words and constructive comments, as they help us enhance the overall experience for our guests.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

2/10 Terribile

David

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very rundown, the hotel itself was dirty, the rooms were very tired and we had a compressor turning on every 5 minutes above our room all night. The pool towels were guarded like they cure a bad disease, there was smoking all around the pool even infront of the kids play area. It is rated as a resort, it is serviced appartments at best! I will say the staff were friendly and did their best.
Risposta di Esty R., il giorno 21 giu 2023
Dear Mr. David,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to share your feedback about your recent stay.We apologize for any shortcomings you experienced during your stay. We take your comments about the cleanliness and noise seriously. We also appreciate your observations about the condition of certain areas. We will thoroughly inspect and address these issues to ensure they are promptly resolved.We apologize if the hotel did not meet your expectations in terms of its facility. We will take your feedback into consideration as we continue to improve our amenities and services.Thank you again for your valuable feedback. We appreciate your kind words and constructive comments, as they help us enhance the overall experience for our guests.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

10/10 Eccellente

Robyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a maggio 2023
Risposta di Esty R., il giorno 21 giu 2023
Dear Mr. Robyn,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

8/10 Buono

Mario

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location
Soggiorno di 7 notti a maggio 2023
Risposta di Esty R., il giorno 21 giu 2023
Dear Mr. Mario,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager

10/10 Eccellente

Peter

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had a great stay staff were polite and friendly and very good breakfast selection would stay at Furama again
Soggiorno di 9 notti a maggio 2023
Risposta di Esty R., il giorno 21 giu 2023
Dear Mr. Peter,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for the great review of our hotel.We are delighted that our staff & the breakfast contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

4/10 Scarso

Kirstie

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel is very rundown. Pool is unsafe with rust and broken tiles around it and on bottom of pool floor. We were in apartment 324 and there was a rat/mouse/squirrel ?? that we could hear every night in the cupboards and walls. Would not stay again definitely nicer places to stay in Legian
Soggiorno di 5 notti a maggio 2023
Risposta di Esty R., il giorno 21 giu 2023
Dear Ms. Kirstie,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to share your feedback about your recent stay.We apologize for any shortcomings you experienced during your stay. We take your comments about the broken tiles and the rat issue seriously. We also appreciate your observations about the condition of certain areas. We will thoroughly inspect and address these issues to ensure they are promptly resolved.We apologize if the hotel did not meet your expectations in terms of its facility. We will take your feedback into consideration as we continue to improve our amenities and services.Thank you again for your valuable feedback. We appreciate your kind words and constructive comments, as they help us enhance the overall experience for our guests.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

8/10 Buono

Alan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Great children’s playground and facilities. Staff were excellent and upgraded room and able to provide 6pm checkout. Rooms were spacious and balcony huge. Maybe only criticism was servicing of room every 2 days.
Soggiorno di 5 notti ad aprile 2023
Risposta di Esty R., il giorno 21 giu 2023
Dear Mr. Alan, Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for the great review of our hotel.We are delighted that our staff & facilities contributed to your overall satisfaction. Your positive feedback will be shared with our team, as it serves as a great motivation for all of us to continue delivering excellent service to our guests.Once again, thank you for choosing to stay with us and for sharing your positive feedback.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

6/10 Soddisfacente

shannon

Soggiorno di 5 notti a marzo 2023
Risposta di Esty R., il giorno 21 giu 2023
Dear Mrs. Shannon,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manage

6/10 Soddisfacente

Danielle

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We stayed in a 2 bedroom. It was tidy but not clean. Housekeeping and towels every second day. Pay as you go. Furniture was very tired so was the building - they are currently renovating some rooms Will be better than others. Staff were present enough. Beach bars directly across the road. Shopping a short walk away. Good for family’s who are budget conscious.
Soggiorno di 4 notti a marzo 2023
Risposta di Esty R., il giorno 21 giu 2023
Dear Ms. Danielle,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to share your feedback about your recent stay. We're delighted to hear that you found the great family room.We apologize for any shortcomings you experienced during your stay. We take your comments about the cleanliness and cleaning schedule seriously. We also appreciate your observations about the condition of certain areas. We will thoroughly inspect and address these issues to ensure they are promptly resolved.While we're glad that you found the beachfront hotel in your trip, we apologize if the hotel did not meet your expectations in terms of its facility. We will take your feedback into consideration as we continue to improve our amenities and services.Thank you again for your valuable feedback. We appreciate your kind words and constructive comments, as they help us enhance the overall experience for our guests.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

6/10 Soddisfacente

Ramlan Bin

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The Junior Suite layout quite good. But the room needsd a lot of improvement. Poor maintenance on the door, floor, toilet and sofa sets
Soggiorno di 3 notti a marzo 2023
Risposta di Esty R., il giorno 21 giu 2023
Dear Mr. Ramlan,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to provide your feedback about your recent stay at our hotel. We appreciate your honest assessment and value your input as it helps us to continuously improve our services and facilities.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

2/10 Terribile

Lara

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We were extremely disappointed in this hotel. We actually changed our reservation and left early. The pool area is so old and run down and not safe or suitable for children. The resort needs a lot of work. Although the rooms are big and it's beachfront there are definitely better options which we would recommend
Soggiorno di 3 notti a marzo 2023
Risposta di Esty R., il giorno 21 giu 2023
Dear Ms. Lara,Greetings from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking the time to share your feedback about your recent stay. We're delighted to hear that you found the spacious room.We apologize for any shortcomings you experienced during your stay. We take your comments about the pool and the rundown seriously. We also appreciate your observations about the condition of certain areas. We will thoroughly inspect and address these issues to ensure they are promptly resolved.While we're glad that you found the beachfront hotel in your trip, we apologize if the hotel did not meet your expectations in terms of its facility. We will take your feedback into consideration as we continue to improve our amenities and services.Thank you again for your valuable feedback. We appreciate your kind words and constructive comments, as they help us enhance the overall experience for our guests.Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.Sincerely,Gusti MurthiGeneral Manager

10/10 Eccellente

Yoshiko

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a marzo 2023
Risposta di Esty R., il giorno 21 giu 2023
Dear Mr. Yoshiko,Hello from FuramaXclusive Ocean Beach, Seminyak.Thank you for taking time to rate us.Wishing you had a wonderful stay in Bali and Hope to see you again very soon.Sincerely,Gusti MurthiGeneral Manager