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Recensioni per New Garden View Resort

2.5 out of 5
New Garden View Resort
Jalan Padma Utara No. 4 Legian- Kuta, Legian, Bali

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 101 su 291 recensioni" "
Valutazione di 8 - Buono. 101 su 291 recensioni" "
Valutazione di 6 - Soddisfacente. 54 su 291 recensioni" "
Valutazione di 4 - Scarso. 24 su 291 recensioni" "
Valutazione di 2 - Terribile. 11 su 291 recensioni" "

8,2/10

Pulizia

8,2/10

Personale e servizio

8,0/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Alison

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
We stayed one night in a poolside deluxe room with breakfast included. The room and the bathroom require renovation. The water provided by the hotel was already open. A plus -the aircon worked well. Breakfast was terrible. We ate around 8am and the very limited offerings seemed like they had been there since 6am. The pool on the ground floor was extremely small and overcrowded. There was a lovely pool on the rooftop, which had noone in it, great cocktails and a view of the sea! The entire area on the rooftop was being renovated and painted, as we found out by having blobs of white paint on our legs and feet as it had fallen in the pool. At least a lasting memory of the holiday. I don't think it was cheap by any standards.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Shoaib

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet,Calm and peaceful property with intellectual staff.
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Grant

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were in the cottages They are clean and large and got connecting rooms when we ask Would definitely stay there again
Soggiorno di 7 notti ad aprile 2024

10/10 Eccellente

Linda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff. Great food. Fantastic bungalows. Great pools
Soggiorno di 4 notti a marzo 2024
Risposta di Elsi, il giorno 11 apr 2024
Dear Linda,Greetings from New Garden View Resort Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort

8/10 Buono

Norman

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Location, walking distance to multiple bars and dining establishments. Bathroom door kept self-locking, there was no key supplied to unlock the door yourself. Had to keep contacting staff to unlock. Mosquito problem in bathroom.
Soggiorno di 9 notti a marzo 2024
Risposta di Elsi, il giorno 11 apr 2024
Dear Norman Greetings from New Garden View Resort Bali! We are grateful for your kind words on great location of our resort. At the same time, I would like to apologize for the inconvenience of your stay experience. We appreciate your valuable feedback and we have taken immediate action to avoid the same issue occur in the future. We will deliver a better experience on your next stay and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.

10/10 Eccellente

Deena

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing staff! Great location, buffet breakfast and pools great too.
Soggiorno di 3 notti a marzo 2024
Risposta di Elsi, il giorno 11 apr 2024
Dear Deena,Greetings from New Garden View Resort Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.

6/10 Soddisfacente

Alan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Breakfast was poor not a lot of choice, accommodation tired but being updated
Soggiorno di 7 notti a marzo 2024
Risposta di Elsi, il giorno 11 apr 2024
Dear Alan, Thank you for taking the time to share your thoughts on your recent stay with us. Your feedback is truly appreciated. We understand your comment about the accommodation appearing a bit tired and breakfast not more choice and we want to assure you that we are constantly working on improvements to enhance our guests' experience. Your valuable input encourages us to continue striving for excellence. We are pleased to know that you found our accommodations to be excellent value for money. Our commitment is to provide a comfortable and affordable stay for all our guests. We look forward to welcoming you back in the future and hope to exceed your expectations on your next visit.

10/10 Eccellente

nicole

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Good has become our favourite place to stay
Soggiorno di 8 notti a marzo 2024
Risposta di Elsi, il giorno 27 mar 2024
Dear Nicole,Greetings from New Garden View Resort Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.

4/10 Scarso

Robyn

Non mi è piaciuto: Condizioni e dotazioni della struttura
it has been let to run down and they only fix things when they stop working, they need to do it on going. will never give room number with booking try to give you sub standard room because you have paid a cheaper rate online. it is always a fight. This has become very trying and we have booked with this hotel for the last 7 years now going to another one in october
Soggiorno di 9 notti a marzo 2024

6/10 Soddisfacente

Lisa

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Staff great breakfast terrible
Soggiorno di 4 notti a marzo 2024
Risposta di Elsi, il giorno 19 mar 2024
Dear Lisa,Thank you for taking the time to share your thoughts on your recent stay with us. We are delighted to hear our resort staff are great . Your feedback is truly appreciated. We understand your comment about the breakfast terrible and we want to assure you that we are constantly working on improvements to enhance our guests' experience. Your valuable input encourages us to continue striving for excellence. We are pleased to know that you found our accommodations to be excellent value for money. Our commitment is to provide a comfortable and affordable stay for all our guests. We look forward to welcoming you back in the future and hope to exceed your expectations on your next visit.

6/10 Soddisfacente

Tracy

Soggiorno di 4 notti a marzo 2024

10/10 Eccellente

Shelley

Viaggio di gruppo
Central to everything. Staff are amazing and can not help you enough. Great place to stay at affordable prices. Would definitely recommend.
Soggiorno di 11 notti a marzo 2024
Risposta di Elsi, il giorno 13 mar 2024
Dear Shelley,Greetings from New Garden View Resort Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.

10/10 Eccellente

Tracey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed in the older part of the hotel ( we just love this more traditional part of the resort over the newer modern part). I would suggest bringing mosquito coils if visiting in the wet season. The shower was just a drizzle, but we didn’t care, the place & location were awesome & outweighed the little issues.
Soggiorno di 3 notti a marzo 2024
Risposta di Elsi, il giorno 13 mar 2024
Dear Tracey,Greetings from New Garden View Resort Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.We appreciate your valuable feedback regarding shower was just drizzel and we have taken immediate action to avoid the same issue occur in the future. We will deliver a better experience on your next stay and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort

8/10 Buono

Cheryl

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 9 notti a febbraio 2024

8/10 Buono

Jo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 15 notti a febbraio 2024

8/10 Buono

Sebastian

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice place, nice staff and nice rooftop pool
Soggiorno di 9 notti a febbraio 2024
Risposta di Elsi, il giorno 13 mar 2024
Dear Sebastian,Greetings from New Garden View Resort Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.

6/10 Soddisfacente

Gordon Phillip

Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
I stayed in a cottage at the back of the property, the room lacked lighting, was dated with old electrical plugs, and getting in and out of the shower was dangerous with water on tiles, high steps. The phone didn't work and room service was not available. Staff however were awesome.
Soggiorno di 5 notti a febbraio 2024
Risposta di Elsi, il giorno 13 mar 2024
Dear Gordon Philip Greetings from New Garden View Resort Bali! Thank you for taking the time to share your thoughts on your recent stay with us. At the same time, I would like to apologize for the inconvenience of your stay experience. We appreciate your valuable feedback and we have taken immediate action to avoid the same issue occur in the future. We will deliver a better experience on your next stay and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.

10/10 Eccellente

Karina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a great time here! Loved the pool and swim up bar, staff were great!!
Soggiorno di 6 notti a febbraio 2024
Risposta di Elsi, il giorno 15 mar 2024
Dear Karina,Greetings from New Garden View Resort Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.RegardsElsi

6/10 Soddisfacente

Chelsea

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 6 notti a febbraio 2024

6/10 Soddisfacente

Cade

Mi è piaciuto: Personale e servizio
Currently under construction which wasnt mentioned when booking, alot of construction noise during the day. Big room but old compared to other rooms in the hotel. Overall it felt that if you werent spending 100$ plus per night you got the old stuff... linen and towels.
Soggiorno di 8 notti a febbraio 2024
Risposta di Elsi, il giorno 13 mar 2024
Dear Cade, Thank you for sharing your experience with us. We're glad to hear you think our location is great and We apologize for any inconvenience caused. Your input is valuable, and we appreciate your understanding that youare uncomfortable due to that case. We strive to provide an exceptional experience for all of our guests, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.

10/10 Eccellente

Jeff

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was completely happy with this location. The staff and facilities made for an ideal stay
Risposta di Elsi, il giorno 13 mar 2024
Dear Jeff,Greetings from New Garden View Resort Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.

10/10 Eccellente

Alvaro

Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Maureen

Mi è piaciuto: Personale e servizio
Felt slightly isolated where room was situated. A long walk from entrance area. At night it was not lit enough for safety issues. Nearly fell over from missing step in dark.
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Leanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

8/10 Buono

Justina

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Overall the Hotel was great especially the staff who would go above AND beyond for you. Rooms.werr cleaned daily or when asked. Yes the older part needs an upgrade but that's a minor thing the towels could diffinitly do with an up grade as well beds are hell comfy we had one of the older rooms with no major issue other than the shower pressure very low and no bed side lights or switch to turn of the main light which was a pain as hitting the edge of the bed was not fun lol but look over great place great location and the pool on the roof top is great and relaxing with a great view.
Soggiorno di 9 notti a dicembre 2023

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location& easy to get around, close to most things.
Soggiorno di 4 notti a novembre 2023

8/10 Buono

Leanne

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Happy holidays at Garden View.
Enjoy staying at Garden View with 2 pools to swim in. Staff are really friendly and very helpful. Rooms were ok a couple of little issues but overall ok.
Soggiorno di 10 notti a novembre 2023

10/10 Eccellente

nicole

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property. Will be back
Soggiorno di 8 notti a novembre 2023

10/10 Eccellente

Marnie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a novembre 2023

2/10 Terribile

Alison

Soggiorno di 8 notti a novembre 2023

4/10 Scarso

Ashley

Viaggio di gruppo
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Didn’t have hot water for duration of stay, asked to fix multiple times and was not fixed, will not be staying again.
Soggiorno di 5 notti a novembre 2023

10/10 Eccellente

David

Soggiorno di 2 notti a novembre 2023

8/10 Buono

Tracey

Viaggio di coppia
Value for money
Soggiorno di 5 notti a novembre 2023

8/10 Buono

Grant

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a novembre 2023

10/10 Eccellente

Alan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall this place was great & it's big! I've stayed in some pretty smick places [5* ] in other countries & I'd rate this joint equally, at a 3.5* price. At AU$85 a night, I was more than happy. I have mobility issues & use a wheeled walking frame, which I'd told them about. I requested a Ground Floor Deluxe Poolside room, which they reserved for me, that required negotiating a ramp to get down to. They also held another "internal" more accessible room - no ramp. Opting for my 1st choice, the night staff [I arrived after Midnight, delayed flight] escorted me & luggage safely to my room. During my 11-day stay, the staff seeing me made sure I was okay, offering assistance. Nearly always addressing me as Mr Barker; eventually, I got them to "Call Me Al" or Alan 😆. All the staff were excellent & friendly. Anything I requested was promptly seen to. The Air-Conditioned Poolside room was huge with a PARTY-SIZED KING BED 😆 & I was solo! Quiet too. I asked if other rooms had smaller beds, but Deluxe meant Deluxe, so no. The room was serviced daily, but I gave the House "Maid" time off from making up my room a few times. The Resort was always neat & tidy, with groundkeepers tending to it daily. It was not run down but what I'd call rustic, with a bit of peeling paint and the odd furniture knock or 2. The Y Sports Bar just outside -live music - a bonus! If you're looking for a reasonably priced, well-kept & conveniently placed RESORT, I'd highly recommend the Garden View.
Soggiorno di 10 notti a ottobre 2023

10/10 Eccellente

Thomas Joseph

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Unique place to stay
Soggiorno di 5 notti a ottobre 2023

4/10 Scarso

Amanda

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very poor quality service, cleanliness & dining options.
Soggiorno di 8 notti a ottobre 2023

2/10 Terribile

Sophie

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room was dirty, mouldy & the bathroom was disgusting.
Soggiorno di 2 notti ad agosto 2023

8/10 Buono

dave

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The pace is getting a bit run down
Soggiorno di 7 notti a marzo 2023

8/10 Buono

Anthony Mark

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great rooms big beds service was excellent very cle at n and tidy good central location
Soggiorno di 7 notti a febbraio 2023

8/10 Buono

Jessica

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked that it was close to the sports bar, good shopping and a circle K. You can park your scooter in the basement and it’s safe. The breakfast had plenty of options and the staff where very friendly. We stayed in the older/cheaper accomodation. It was great except the shower didn’t have much pressure and the walls where pretty thin, I could hear my neighbours. Overall would stay here again but maybe in the newer part.
Soggiorno di 8 notti a febbraio 2023
Risposta di Dewa Tirta, il giorno 14 feb 2023
Dear Jessica,Greetings from New Garden View Resort Bali!We are grateful for your kind words on quite maintained of our resort during pandemic. At the same time, I would like to apologize for the inconvenience of your arrival experience. We appreciate your valuable feedback and we have taken immediate action to avoid the same issue occur in the future. We will deliver a better experience on your next stay and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.Dewa TirtaGeneral Manager

6/10 Soddisfacente

Margaret Anne

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
the swimming pool was too deep i am only 5foot 2 inches tall and was unable to stand in the pool at all i can swim but you don't want to swim aall the time i won't go back also maintenance on deck areas was poor and will become dangerous
Soggiorno di 12 notti a gennaio 2023
Risposta di Dewa Tirta, il giorno 27 gen 2023
Dear Margaret,Greetings from New Garden View Resort Bali!We are grateful for your kind words on quite maintained of our resort during pandemic. At the same time, I would like to apologize for the inconvenience of your arrival experience. We appreciate your valuable feedback and we have taken immediate action to avoid the same issue occur in the future. We will deliver a better experience on your next stay and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.Dewa TirtaGeneral Manager

8/10 Buono

Kelly Ann, Sydenham

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location
Risposta di Dewa Tirta, il giorno 2 dic 2022
Dear Kelly,Greetings from New Garden View Resort Bali!We are grateful for your kind words on quite maintained of our resort during pandemic. At the same time, I would like to apologize for the inconvenience of your arrival experience. We appreciate your valuable feedback and we have taken immediate action to avoid the same issue occur in the future. We will deliver a better experience on your next stay and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.Dewa TirtaGeneral Manager

8/10 Buono

Coralyn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
the hotel staff are wonderful and very helpful. we stayed in a deluxe room in the newer section. only issue is there is no fridge only a "cool box" ours required 2 adjustments to become cool. if you require to have medication in the fridge don't chose this room section. otherwise wonderful place to stay.
Soggiorno di 15 notti a ottobre 2022
Risposta di Dewa Tirta, il giorno 16 nov 2022
Dear Coralyn,Greetings from New Garden View Resort Bali!We are grateful for your kind words on quite maintained of our resort during pandemic. At the same time, I would like to apologize for the inconvenience of your arrival experience. We appreciate your valuable feedback and we have taken immediate action to avoid the same issue occur in the future. We will deliver a better experience on your next stay and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.Dewa TirtaGeneral Manager

8/10 Buono

Andrew

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 3 notti a ottobre 2022
Risposta di Dewa Tirta, il giorno 14 ott 2022
Dear Andrew,Greetings from New Garden View Resort Bali!We are grateful for your kind words on quite maintained of our resort during pandemic. At the same time, I would like to apologize for the inconvenience of your arrival experience. We appreciate your valuable feedback and we have taken immediate action to avoid the same issue occur in the future. We will deliver a better experience on your next stay and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.Dewa TirtaGeneral Manager

8/10 Buono

Jamie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Great spot right behind the Y Bar in Legian
Soggiorno di 14 notti a settembre 2022
Risposta di Dewa Tirta, il giorno 24 set 2022
Dear Jamie,Greetings from New Garden View Resort Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.Dewa TirtaGeneral Manager

8/10 Buono

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location, pool view rooms getting a bit tired now, but still a very enjoyable stay.
Soggiorno di 9 notti a settembre 2022
Risposta di Dewa Tirta, il giorno 24 set 2022
Dear Karen,Greetings from New Garden View Resort Bali!We are grateful for your kind words on quite maintained of our resort during pandemic. At the same time, I would like to apologize for the inconvenience of your arrival experience. We appreciate your valuable feedback and we have taken immediate action to avoid the same issue occur in the future. We will deliver a better experience on your next stay and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.Dewa TirtaGeneral Manager

10/10 Eccellente

Amanda

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Thanks Garden View - See You Next Time Mandy and Cheryl
Soggiorno di 15 notti ad agosto 2022
Risposta di Dewa Tirta, il giorno 14 ott 2022
Dear Mandy And Cheryl,Greetings from New Garden View Resort Bali!We are grateful for your kind words on quite maintained of our resort during pandemic. At the same time, I would like to apologize for the inconvenience of your arrival experience. We appreciate your valuable feedback and we have taken immediate action to avoid the same issue occur in the future. We will deliver a better experience on your next stay and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort.Dewa TirtaGeneral Manager

10/10 Eccellente

Teighan, Butler

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love this hotel have stayed many times its affordable its clean staff are friendly pool is good if the price stays the same this hotel gets 5☆ every time from me. Great location too
Soggiorno di 5 notti a maggio 2022
Risposta di Dewa Tirta, il giorno 15 giu 2022
Dear Teighan, Greetings from New Garden View Resort Bali! Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about. The whole team and I would like to wish you safe travels and look forward to welcoming you back to New Garden View Resort. Dewa Tirta General Manager

10/10 Eccellente

Adit, Denpasar, bali

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Kamarnya luas dan bersih staff nya juga sopan dan baik. Sore hari paling santai berendam sambil nonton sunset dan pool di rooftop. Mau jalan ke pantai juga cuma 10 menit. Asikk dehh pokoknya
Soggiorno di 1 notte a luglio 2020