Camera Standard, 2 letti queen | Una scrivania, ferro/asse da stiro, culle/letti per bambini (gratuiti)
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Recensioni per Microtel Inn by Wyndham Lexington

2.5 out of 5
Microtel Inn by Wyndham Lexington
2240 Buena Vista Rd, Lexington, KY

Recensioni

6,6
Valutazione di 10 - Eccellente. 214 su 1002 recensioni" "
Valutazione di 8 - Buono. 274 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 209 su 1002 recensioni" "
Valutazione di 4 - Scarso. 133 su 1002 recensioni" "
Valutazione di 2 - Terribile. 172 su 1002 recensioni" "

6,6/10

Pulizia

7,6/10

Personale e servizio

6,2/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

6,2/10

Ecosostenibilità

Recensioni

8/10 Buono

robb

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very quiet
Soggiorno di 2 notti ad aprile 2024

4/10 Scarso

JUAN CARLOS

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Zonas comunes muy deterioradas
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager , il giorno 20 apr 2024
I am sorry to see you had issue while staying with us.

10/10 Eccellente

Scott

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 16 apr 2024
Thank you for your recent stay and review. I am happy to see your stay with us was a great one. Please join us in staying again in the near future.

2/10 Terribile

Candace

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Terrible services
Soggiorno di 2 notti a marzo 2024
Risposta di Manager , il giorno 18 mar 2024
Thank you for your recent stay and review. I am sorry that you had a bad experience at our hotel. Please contact me directly at the hotel for help with any issue.

2/10 Terribile

Candace

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Did not return swcurity deposit and gave no reaso
Soggiorno di 1 notte a marzo 2024
Risposta di Manager , il giorno 18 mar 2024
I'm sorry you feel this way. There was a very good reason your deposit was not returned. Any further questions please contact me at the hotel.

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay.
Soggiorno di 4 notti a marzo 2024
Risposta di Manager, il giorno 18 mar 2024
Thank you for your recent stay and review. I am so happy to see your stay with us was a great one. Please join us in staying again in the near future.

2/10 Terribile

Heather

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property had 24/7 access via the back door. It was never locked. Sat down in my room to eat my dinner & 1/2 way through a roach come on out crawling all over my food. There were bugs in the floor. My room was dirty and the breakfast was lacking.
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 18 mar 2024
I am sorry to hear you had issues while staying with us. I have since had the back entry door fixed and. We recently had pest control. to resolve this issue. We are in the process of updating of breakfast so I hope you will join us again and let us make your next stay perfect.

6/10 Soddisfacente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, servizi
Better choice of breakfast
Soggiorno di 1 notte a marzo 2024
Risposta di Manager , il giorno 7 mar 2024
Thank you for your recent stay and review. I want to inform you that we are currently working on a new menu for our breakfast and it should be up soon. Please join us in staying again in the near future.

10/10 Eccellente

Matthew

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice room
Soggiorno di 1 notte a marzo 2024
Risposta di manager, il giorno 5 mar 2024
Thank you for your recent stay and review. I am happy to see your stay with us was a great one. Please join us in staying again in the near future.

10/10 Eccellente

Matthew

Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 25 mar 2024
Thank you for your recent stay and review. I am happy to see your stay with us was a great one. Please join us in staying again in the near future.

10/10 Eccellente

Scott

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great. No issues
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager , il giorno 2 mar 2024
Thank you for your recent stay and review. I am happy to see your stay with us was a great one. Please join us in staying again in the near future.

10/10 Eccellente

Christine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great room. Very clean
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 27 feb 2024
Thank you for your recent stay and review. I am happy to see your stay with us was a great one. Please join us in staying again in the near future,.

10/10 Eccellente

Jennifer

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
There was no housekeeping provided. There was trash left out in the next door rooms. The people next to us were very loud fighting kids screaming all night long. We ran out of body wash. I requested more body wash in the morning around 9:00 a.m. come 4:00 p.m. it was not in the room and there had been no service in the room. When I called for it they lady told me that there was no housekeeper for the second level on sundays. Which did not explain for why the room was not cleaned the day before on saturday. She said I could come get soap downstairs. When I complained about this as well as the lights not working in the room due to light bulbs not being replaced I guess I don't really know why they didn't work. And the fact that the telephone was not even connected to the wall because there was no cord. She said that she did not do it. I explained to her that I understood it was not her personal fault. And that I guess we'd have to come down for the soap and the extra clean towels that we needed she hung up on me.
Soggiorno di 3 notti a febbraio 2024
Risposta di Manager , il giorno 6 feb 2024
I am very sorry that you had all these issue while staying with us. Please know that I will personally handle this issue myself. If you would choose to stay with us again please ask my myself Dustin for assistance.

10/10 Eccellente

Kim, Normandy Park

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was pretty cold when we arrived. Perhaps the heat could have been turned on before our arrival.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 3 feb 2024
Thank you for your recent stay and review. I am happy to see your over all stay with us was a good one. I will take all comments into consideration to better your future stays with us.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place!
We had a great stay at Microtel this weekend. We run a contracting company and sometimes it’s just easier to get a room for our downtime from these longer jobs that require constant work and I’m so glad we tried Microtel finally because the room was magnificent with the stand up shower and its own lil fridge and microwave. We stayed 2 nights and definitely plan to return in the future. Thanks for the awesome hospitality!
Soggiorno di 2 notti a gennaio 2024
Risposta di manager , il giorno 3 feb 2024
Thank you for your recent stay and review. I am happy to see your over all stay with us was a good one. We cant wait to see you again.

8/10 Buono

Zachary

Viaggio con animali domestici, Viaggio di lavoro
Soggiorno di 1 notte a gennaio 2024
Risposta di manager, il giorno 3 feb 2024
Thank you for your recent stay and review. I am happy to see your over all stay with us was a good one. I will take all comments into consideration to better your future stays with us.

8/10 Buono

Chelsea

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di manager , il giorno 3 feb 2024
Thank you for your recent stay and review. I am happy to see your over all stay with us was a good one. I will take all comments into consideration to better your future stays with us.

6/10 Soddisfacente

Joseph

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager , il giorno 3 feb 2024
Thank you for your recent stay and review. I am happy to see your over all stay with us was a good one. I will take all comments into consideration to better your future stays with us.

6/10 Soddisfacente

Martin

Mi è piaciuto: Personale e servizio e comfort della camera
Ok
Pretty clean, fruit flies in sink, girl at front desk was nice, dove soap provided which was a nice touch…breakfast quite basic but ok….a dog was barking but not for long… recommended anyway…. Good price.
Soggiorno di 1 notte a gennaio 2024
Risposta di manager , il giorno 3 feb 2024
Thank you for your recent stay and review. I am happy to see your over all stay with us was a good one. I will take all comments into consideration to better your future stays with us.

4/10 Scarso

William

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The breakfast was mediocre at best. People are noisy half the night.
Soggiorno di 1 notte a dicembre 2023
Risposta di manager, il giorno 3 feb 2024
Thank you for your recent stay and review. I am happy to see your over all stay with us was a good one. I will take all comments into consideration to better your future stays with us.

10/10 Eccellente

Julio

Soggiorno di 1 notte a dicembre 2023
Risposta di manager , il giorno 3 feb 2024
Thank you for your recent stay and review. I am happy to see your over all stay with us was a good one.

10/10 Eccellente

Scott

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the upgrades.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager , il giorno 3 feb 2024
Thank you for your recent stay and review. I am happy to see your over all stay with us was a good one.

2/10 Terribile

Megan

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was the grossest place I have ever stayed at. Run down, dirty. Smelled pot in the lobby and cigarette smoke in the common halls. TV and phone in room did not work.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager , il giorno 3 feb 2024
Thank you for your recent stay and review. I will take all comments into consideration to better your future stays with us.

8/10 Buono

Victor

Soggiorno di 1 notte a novembre 2023
Risposta di Manager , il giorno 3 feb 2024
Thank you for your recent stay and review. I am happy to see your over all stay with us was a good one.

6/10 Soddisfacente

Elizabeth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The property was convenient to I75. Many choices for food in the area.
Soggiorno di 1 notte a novembre 2023

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
No
It was horrible. The reservation was wrong and the incompetence was unreal. The keys did not work after each day of our stay.
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 22 nov 2023
Thank you for your recent stay and review. I am sorry to see your stay with us was not a great one.

8/10 Buono

Travis

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 22 nov 2023
Thank you for your recent stay and review.

2/10 Terribile

Joseph

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 22 nov 2023
Thank you for your recent stay and review. I am sorry to see your stay with us was not a great one.

10/10 Eccellente

Dameon

Soggiorno di 1 notte a novembre 2023
Risposta di Manager , il giorno 3 feb 2024
Thank you for your recent stay and review. I am happy to see your over all stay with us was a good one.

10/10 Eccellente

Scott

Great room at a great price
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 18 nov 2023
Thank you for your recent stay and review. I am happy to see your stay with us was a great one. Please join us in staying again in the near future.

4/10 Scarso

Chenoa

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We found dirty sheets on the bed and the tub had hair in it. It wasn’t the cleanest place.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 17 nov 2023
Thank you for your recent stay and review. I am sorry to hear you had issues while staying with us. Please know I take all comments into consideration to better our hotel.

4/10 Scarso

Ryan

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
They were remodeling, so it was noisy. Also the same people who didn’t work there were in and out of there all day and night with bags which made it shady. There was also the passing smell of Marijuana throughout the hallways, so it didn’t seem like they had a no smoking ban in place.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 15 nov 2023
Thank you for your recent stay and review. I am sorry to hear you had issues while staying with us. Please know I will address all of these issues myself.

2/10 Terribile

Randy

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Unusal Stay
I have stayed at this hotel many times, always with a satisfactory stay. This time it was awful. The room was dark since it only had on light bulb instead of 4. There was no chair to sit on to eat. No toilet paper. The remote did not function correctly. The heating unit was malfunctioning. The shower faucet when the new shower was installed, they ran the pipes to the wrong connectors...Red was cold and blue was hot. The doors on the shower were reversed making it difficult to get in. The refrigerator did not keep my food cold.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 14 nov 2023
Thank you for your recent stay and review. I am sorry to hear about all of the issues you had while staying with us. Please know I will address these issues myself to better server future guest.

2/10 Terribile

Ladonna

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 14 nov 2023
Thank you for your recent stay and review. I am sorry to see your over all stay with us was not a great one.

10/10 Eccellente

Randy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Travel
Very nice room.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 11 nov 2023
Thank you for your recent stay and review. I am very happy to see your stay with us was a great one. Please join us in staying again in the near future.

8/10 Buono

lakeithia

Viaggio di gruppo
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
i loved the shower and for the price i was not expecting this amount of “luxury”
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 6 nov 2023
Thank you for your recent stay and review. I am very happy to see your stay with us was a great one. Please join us in staying again in the near future.

8/10 Buono

Brenda

Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Gary

In the process of renovation so walked through construction of rooms en route to ours. They quit working at 6 as we were told they would. Our room was very clean. Our refrigerator did not cool although it was set on the most cold setting possible. Lots of ice collected above freezer section. Will report on check out. TV messed up and could no longer change channels. Will report on check out, as well.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 3 nov 2023
Thank you for your recent stay and review. I am sorry for the issues you had whiles staying with us but am happy to see your stay was a over all good stay. Please join us in staying again in the near future.

6/10 Soddisfacente

Joseph

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 22 nov 2023
Thank you for your recent stay and review.

6/10 Soddisfacente

Michael

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Thank you for your recent stay and review.

2/10 Terribile

Chandel

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Thank you for your recent stay and review.

6/10 Soddisfacente

Jack

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Ongoing renovation
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Thank you for your recent stay and review.

8/10 Buono

Jon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Thank you for your recent stay and review.

4/10 Scarso

Grace

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 18 nov 2023
Thank you for your recent stay and review.

8/10 Buono

Willow

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
I’ll come again
This was a great place, super clean and comfortable.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Thank you for your recent stay and review. I am happy to see your stay with us was a great one.

2/10 Terribile

Derrick

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place was just dumpy. I was given my room key, went to the room, and left after about 10 minutes. I didn't even stay or sleep in the room -- just could not do it. I booked at a different hotel and stayed there. I returned my Microtel key the next morning. For anyone considering this hotel, I would advise you to just sleep in your car. It will be an upgrade.
Risposta di manager, il giorno 31 ott 2023
Thank you for your recent stay and review. I am sorry for whatever issues you had while trying to stay with us. Please know all comments are taken into consideration to better our hotel and future guest stays.

10/10 Eccellente

Paul

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
loved the redone bathroom.great ataff like breakfast options
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 27 ott 2023
Thank you for your recent stay and review. I am happy to see your stay with us was a great one. Please join us in staying again in the near future.

10/10 Eccellente

Scott

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nothing wrong.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Thank you for your recent stay and review. I am happy to see your stay with us was a good one. Please join us in staying again in the near future.

6/10 Soddisfacente

Philip

Close to Rupp arena, the venue i was going too. The room was average and clean,but i have an extra 100 dollar charge to my card and i have not been given a reason will follow up with the hotel. I paid 145 for a Saturday night stay right now it looks like i paid 245. Could have stayed
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 31 ott 2023
Thank you for your recent stay and review. I am sorry you were not aware of our 100 deposit. This is applied to every guest upon check in. The 100 is returned to your card upon check out and will reflect on your account within a few days.

8/10 Buono

Melissa

Mi è piaciuto: Servizi
The hotel was clean they had construction going on in some of the rooms but they were good about keeping the mess contained
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Thank you for your recent stay and review. I am happy to hear your over all stay with us was a good one. Please join us in staying again in the near future.