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Recensioni per GrandResort by Leonardo Hotels

5 out of 5
GrandResort by Leonardo Hotels
Amathus Area, Limassol, Limassol District

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 162 su 271 recensioni" "
Valutazione di 8 - Buono. 74 su 271 recensioni" "
Valutazione di 6 - Soddisfacente. 27 su 271 recensioni" "
Valutazione di 4 - Scarso. 5 su 271 recensioni" "
Valutazione di 2 - Terribile. 3 su 271 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

9,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

PAOLO

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
struttura molto curata con ogni confort. spazi comuni molto belli e con offerta piscina/ spiaggia davvero perfetta
Soggiorno di 3 notti ad agosto 2022
Risposta di Andreas P E Com, il giorno 22 ago 2022
Dear Mrs Paola,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas PotamitisE-Commerce Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo resort per svago totale.
Sono stato qui per un congresso internazionale. Le facilities dell'albergo erano ottime, e nelle pause un bagno al mare o in piscina contribuivano parecchio alla serenita'. Peccato la chiusura della piscina e spiaggia all'inizio del tramonto. Il luogo e' a circa 20 km da Limassol, quindi di fatto non esci dal resort o prendi un taxi (ci sono bus ma non frequentissimi).
Soggiorno di 5 notti a settembre 2017

10/10 Eccellente

giuseppina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Purtroppo soggiorno troppo breve ma davvero consigliata. Spero di poter soggiornare piu giorni la prossima volta.

10/10 Eccellente

Alberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Business

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo rapporto Qualità/Servizio/Posizione
Buona posizione, non troppo lontano dalla zona turistica. Grandi spazi, bella piscina confortevole l'accesso privato al mare. Ottimo il buffet della colazione. Raccomandato.

4/10 Scarso

fabio, modena

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
molto vecchio - da ristrutturare
posizione gradevole ma molto vecchio. stanze e ambienti da ristrutturare. unica cosa buona la piscina e la spiaggia. poco soddisfacenti i servizi in generale. internet a pagamento ( carissimo) e solo per un device.... oggi tutti hanno pc + smartphone. colazione sufficente. non credo vi ritornerò

2/10 Terribile

Shai

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Very negative experience, we requested refunds from the hotel. Very loud party until midnight almost, we could barely sleep. Low quality of rooms, dirty, very disappointing
Soggiorno di 1 notte a ottobre 2023
Risposta di Yiota Georgiou , il giorno 19 ott 2023
Dear Shai, Thank you for taking the time to share your review. However, we are very disappointed to read your comments regarding an alleged incident that may have happened during your stay. The purpose of this answer is not to go into the specific details of what happened, as during your stay several conversations and we explained that we informed the hotel next door about the noise but nothing was done. We are not responsible for other properties around us. We thank you for raising these issues and providing us with this valuable feedback. Most certainly we will be looking into these issues with our relevant department heads and seeking ways to further improve our service quality. The whole team and I sincerely hope that we may have the pleasure of welcoming you back again in the near future. Yours SincerelyYiota Georgiou Guest Relations Supervisor

8/10 Buono

Tal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2023
Risposta di Jamie Ellis, il giorno 2 ott 2023
Dear TalThank you for taking the time to share your review We hope that we will have the pleasure of welcoming you at the GrandResort in the future and offer you the G.R.A.N.D experience and hospitality.Warm RegardsJamie EllisGuest Relations ManagerGrandResort by Leonardo Hotels

10/10 Eccellente

Tal

Soggiorno di 4 notti a settembre 2023
Risposta di Jamie Ellis, il giorno 2 ott 2023
Dear Guest,Thank you for taking the time to share your review and for recommending our hotel!We hope that we will have the pleasure of welcoming you at the GrandResort in the future and offer you the G.R.A.N.D experience and hospitality.Warm RegardsJamie EllisGuest Relations ManagerGrandResort by Leonardo Hotels

10/10 Eccellente

Derek

Soggiorno di 4 notti ad agosto 2023
Risposta di Andreas P E Com, il giorno 7 set 2023
Dear Derek,Thank you so much for taking the time to leave us a positive Review!We are humbled by your glowing feedback and are dedicated to maintaining high standards.We look forward to continuing to provide you with excellent service in the future.Best Regards,Andreas PotamitisEcom Sales Manager

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
A not so good stay
There were many issues with my stay. I was delayed to check in. I didn’t receive any information about why and it was later rushed. The booking was made with Silver status, which was ignored. My keycard didn’t work properly two out if three days so I couldn’t access my room and had to ask the staff to open the door several times! Even when they claimed that it was fixed the keycard malfuntioned! And, the staff ignored my ”Don’t disturb” sign and went into my room to clean and exchange sheets. I’m sorry to say it, I don’t recommend this hotel.
Soggiorno di 3 notti ad agosto 2023
Risposta di Andreas P E Com, il giorno 2 set 2023
Dear Valued Guest,Thank you so much for taking the time to leave us feedback! We sincerely apologize for any inconvenience you may have experienced with our service. We would appreciate the opportunity to make things right, so please do not hesitate to contact us directly so we can address your concerns for improvement and give us the opportunity to learn and evolve.Best Regards,Andreas Potamitis

8/10 Buono

Imad

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We booked a sea view room for two night, we checked in late we got the first night a parking view with partial sea view , after complaining the staff promised to change the room for the second night. After several follow-up we were moved to an upper level room, still with partial see view not as mentioned in the site pictures
Soggiorno di 2 notti ad agosto 2023
Risposta di Yiota Georgiou , il giorno 31 ago 2023
Dear Imad,Warm greetings from the GrandResort by Leonardo. Before going any further we are very pleased to see that you have chosen our hotel for your recent holidays. However, we are very disappointed to read your comments regarding your stay, you got the room type you booked and after your complaint of a lower floor our staff went above and beyond to meet your needs and relocated you to an upper floor side sea view room. We always listen to our guests needs and try to make their stay at the Grand as comfortable as possible.We will be happy to welcome you back in the near future. Kind regards Yiota Georgiou Guest Relations Supervisor GrandResort by Leonardo

10/10 Eccellente

Androniki

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was beautiful, the beach was perfect right in front of the hotel as well. With our Expedia status, the hotel sent up champagne, sandwiches and a beautiful fruit platter with fresh, sweet and seasonal fruit. The room was beautiful and fit our family of four well.
Soggiorno di 1 notte ad agosto 2023
Risposta di Andreas P E Com, il giorno 30 ago 2023
Dear Androniki,Thank you so much for taking the time to leave us a positive review!We always love hearing from satisfied customers like you. Your support means everything to us, and we're grateful for it. We look forward to serving you again in the future and exceeding your expectations once more.Best Regards,Andreas PotamitisE Com Sales Manager

4/10 Scarso

Georges, Beirut

Soggiorno di 3 notti ad agosto 2023
Risposta di Andreas P E Com, il giorno 19 set 2023
Greetings from GrandResort by Leonardo Hotels!Thank you for your review!We're sorry you had a negative experience with our Hotel. Please contact us directly so we can address your concerns and make things right.Best Regards,Andreas PotamitisE Com Sales Manager

10/10 Eccellente

STELIOS

Soggiorno di 1 notte ad agosto 2023
Risposta di Andreas P E Com, il giorno 27 ago 2023
Dear Mr Stelios ,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best hotel we stayed at in Cyprus
Without question the best hotel we stayed at during our trip in Cyprus and the only actually worth calling five star. Great service, amazing beach and amenities nearby, as well as suitable for most kind of needs. Rooms up to standard and great vibe.
Soggiorno di 2 notti ad agosto 2023
Risposta di Andreas P E Com, il giorno 24 ago 2023
Dear Valued Guest,Thank you so much for taking the time to leave us a positive review! We're thrilled you had a wonderful experience with our Hotel. Your kind words mean the world to us, and we're honored to have earned your trust and support.We look forward to continuing to provide you with excellent service.Best Regards,Andreas Potamitis

10/10 Eccellente

Zeid

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti ad agosto 2023
Risposta di Andreas P E Com, il giorno 19 ago 2023
Dear Zeid,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

nizar

Soggiorno di 3 notti ad agosto 2023
Risposta di Andreas P E Com, il giorno 19 ago 2023
Dear Nizar, Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Yasmin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay was amazing ! Beautiful and clean hotel that smells incredible , the private beach was extremely clean with very comfortable sun beds ! The staff were so welcoming , always smiling and ready to help . The animation team had so much activities for the kids every day .
Soggiorno di 6 notti a luglio 2023
Risposta di Andreas P E Com, il giorno 19 ago 2023
Dear Yasmin,Greetings from GrandResort by Leonardo Hotels!Thank you so much for taking the time to leave us a positive review! We're overjoyed to hear you had a wonderful experience with our Hotel. We will transfer your review to all our staff to show them an appreciation for making you feel special.We look forward to serving you again in the future and exceeding your expectations once more.Best Regards,Andreas PotamitisE Com Sales Manager

6/10 Soddisfacente

Frédéric

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
.
Soggiorno di 3 notti ad agosto 2023
Risposta di Andreas P E Com, il giorno 19 ago 2023
Dear Frederic , Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

8/10 Buono

Sergei

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 7 notti a luglio 2023
Risposta di Andreas P E Com, il giorno 19 ago 2023
Dear Mr Sergei,Many thanks for your stay at our Hotel and for sharing your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis, E-Commerce Manager

10/10 Eccellente

Debbie

Soggiorno di 1 notte a giugno 2023
Risposta di Andreas P E Com, il giorno 19 ago 2023
Dear Mrs Debbie,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Jeanette

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2023
Risposta di Andreas Potamitis, il giorno 28 giu 2023
Dear Jeanette, Many thanks for your stay at our Hotel and for taking the time to share your experience with us .We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

6/10 Soddisfacente

Fiona

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
I think it may have been five star once!
Soggiorno di 1 notte a giugno 2023
Risposta di Andreas P E Com, il giorno 17 giu 2023
Dear Fiona ,Thank you for staying at our Hotel and for taking the time to share your experience with us.Kindly note that our hotel has been renovated 3 years ago and we are closing next winter for a renovation that will change completely our Hotel.We are looking forward to welcoming you back in the future. Kind regards,Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Max

Soggiorno di 2 notti a giugno 2023
Risposta di Andreas P E Com, il giorno 14 giu 2023
Dear Max, Many thanks for your stay at our Hotel and for taking the time to share your experience with us .We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Sam

Mi è piaciuto: Pulizia e personale e servizio
Excellent front office experiences
Soggiorno di 4 notti a maggio 2023
Risposta di Andreas P E Com, il giorno 6 giu 2023
Dear Dafna,Many thanks for your stay at our Hotel and for taking the time to share your experience with us we will transfer your good comments to our Front Office Employees. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

8/10 Buono

Dafna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
נחזור שוב
מלון ותיק וקצת מיושן, אבל החדרים מרווחים ונוחים.צוות שירותי, כולם מחייכים ונעימים, בפרט הבל בוי והמלצרים בחדר האוכל- ממש מקסימים. למלון יש מרחבים ירוקים, גינת תבלינים, בריכה וחוף ים צמוד. הרבה מקומות ישיבה גם בחוץ. יש חנייה, גם בחוץ וגם תת קרקעית. ארוחת בוקר מצויינת עם מגוון רחב וטעים. בטוח חוזרים שוב!
Soggiorno di 1 notte a maggio 2023
Risposta di Andreas P E Com, il giorno 31 mag 2023
Dear Dafna,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Prasanthi

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great Resort and friendly staff, they are quite helpful and ready to assist you 24x7. We had a very pleasant stay at this resort.
Soggiorno di 4 notti ad aprile 2023
Risposta di Andreas P E Com, il giorno 23 apr 2023
Dear Mrs Prasanthi,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Phaedon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Family friendly
Risposta di Andreas P E Com, il giorno 1 nov 2022
Dear Pheadon, Thank you for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Barbara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr freundliches und hilfsbereites Personal, wunderschöne Anlage, toll mit Kindern
Soggiorno di 3 notti a ottobre 2022
Risposta di Andreas P E Com, il giorno 17 ott 2022
Dear Barbara, Thank you for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Georgios

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2022
Risposta di Andreas Potamitis , il giorno 16 ott 2022
Dear Alexander,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis

6/10 Soddisfacente

Alexander

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 4 notti a ottobre 2022
Risposta di Andreas P E Com, il giorno 13 ott 2022
Dear Alexander,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

gaby

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a ottobre 2022
Risposta di Andreas P E Com, il giorno 12 ott 2022
Dear Gaby,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

GABRIEL

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing, friendly staff, excellent food, nice ambiance and service. Good pool bar
Soggiorno di 5 notti a ottobre 2022
Risposta di Andreas P E Com, il giorno 10 ott 2022
Dear Gabriel,Thank you for staying at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Hagit

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 4 notti a settembre 2022
Risposta di Andreas P E Com, il giorno 25 set 2022
Dear Hagit,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Christodoulos

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2022
Risposta di Andreas P E Com, il giorno 19 set 2022
Dear Christodoulos, Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

8/10 Buono

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is a quality establishment with good facilities including several different restaurants and bars. The staff are very helpful and the room was cleaned each day. A free bottle of water was provided daily, which was a good thing because the prices in the bars were quite expensive - even for water. There are a couple of shops two minutes across the road from the hotel where you can buy drinks and food including alcohol much cheaper. Breakfast was very good and there was a very wide range of choices including hot and cold foods. Location is outside of Limassol, so a bit quiet in the immediate local area. However, there is a bus stop outside the hotel and regular buses into Limassol which take about 45 mins. It's only 1.50 euros for the fare and so a great option to get to the vast array of restaurants and bars/pubs in the heart of Limassol. Buses coming back are very regular too. Overall, a good experience and would recommend the hotel - as long as you understand that it's not in the middle of Limassol.
Soggiorno di 10 notti ad agosto 2022
Risposta di Andreas P E Com, il giorno 31 ago 2022
Dear Mr Daniel,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

8/10 Buono

Claire

Soggiorno di 2 notti ad agosto 2022

10/10 Eccellente

Ryoko

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad agosto 2022

8/10 Buono

yaakov

Soggiorno di 5 notti ad agosto 2022
Risposta di Andreas P E Com, il giorno 16 ago 2022
Dear Valued Guest, Many thanks for taking the time to share your review on Hotel.com following your recent stay with us! We are delighted to see that overall you had great stay at GrandResort. We look forward to welcoming you back to the GrandResort in the future. Kind regards, Andreas Potamitis E Commerce Manager

10/10 Eccellente

Anna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great holidays, amazing service
The Grand Resort is cozy and comfortable, the pool and the beach are clean with plenty of sun beds. Plenty of cozy restaurants and bars. Rooms are of decent size and clean. What makes this hotel amazing is the staff. Having been around the block a few times, I can honestly say this is the best service we’ve had in years. Nothing was ever too much trouble. We asked to extra water in the room, change of pillow size, off-the-menu and out-of-hours meals and drinks, extra towels in the pool and even to have our meals brought to a bar from a restaurant. Never hear a “no”, not once. The staff under Pavlin in the Aloha Pool Bar were great and made every effort to accommodate every request, always with a smile often with a joke. The bar staff, including Achilles who fed us despite us arriving middle of the night, were fun and friendly, with Michael easy capable of running his own stand up comedy show. The whole trip had a feeling of seeing family and being taken care of. Can’t wait to go back
Soggiorno di 7 notti a luglio 2022
Risposta di Andreas P, il giorno 5 ago 2022
Dear Anna, Thank you for your recent stay at GrandResort! We are thrilled to read all your positive review. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Christopher

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would stay again
We had a nice 3 night stay in a family room and another double room. The pool area was very good with lots of lunch options. Great breakfast. We had dinner one night which wasn't bad but not worth the money in my opinion. The selection wasn't too big which may be because the hotel was quiet. My kids loved their toileteries and robes. I would stay here again.
Soggiorno di 3 notti a luglio 2022
Risposta di Andreas P E Com, il giorno 2 ago 2022
Dear Valued Guest, Many thanks for taking the time to share your review on Hotels.com following your recent stay with us! We are very glad to read that you found our Hotel We look forward to welcoming you back to the GrandResort in the future. Kind regards, Andreas Potamitis E Commerce Manager

8/10 Buono

Elie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean. Friendly staff. Breakfast is good - the rest of the restaurants’ food is just OK.
Soggiorno di 3 notti a luglio 2022
Risposta di Andreas P E Com, il giorno 26 lug 2022
Dear Ellie, Thank you very much for your stay at GrandResort! We would like to further thank you for your positive comments about cleanness and breakfast. We look forward welcoming you back in the future for another great vacation. Best Regards, Andreas Potamitis E-Commerce Manager

8/10 Buono

Cemil

Soggiorno di 1 notte a luglio 2022
Risposta di Andreas P E Com, il giorno 26 lug 2022
Dear Cemil, Greetings for GrandResort! We would like to thank you for your recent stay with us and for taking the time to share your feedback, the entire GrandResort team, look forward to welcoming you back soon! Kind regards, Andreas Potamitis E-Commerce Manager

8/10 Buono

Polykarpos

Soggiorno di 1 notte a luglio 2022
Risposta di Andreas P E Com, il giorno 20 lug 2022
Dear Mr Polykarpos, Thank you very much for your stay in GrandResort and for taking the time to share your review on Expedia.com. We would like to further thank you for your positive comments . We look forward to welcoming you back in the future and we hope your next stay with us will be memorable as your previous. Kind regards, Andreas Potamitis E – Commerce Manager

8/10 Buono

Savva

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A nice hotel.
Sun bed cushions on the beach need replacing and the toiletries in the bathroom were very poor. Not 5 star hotel standard at all. Other than that we had a very nice stay in a well managed hotel and would consider going back. Shame about the two negative points.
Soggiorno di 2 notti a luglio 2022
Risposta di Andreas P E Com, il giorno 6 lug 2022
Dear Mr. Savvas Thank you very much for your stay in GrandResort and for taking the time to share your review on Expedia.com. We would like to show our appreciation for your feedback. Kindly note that we are working on improving the comments that you have mentioned. We really delighted to know that you enjoyed your holidays and we look forward to welcoming you back in the future for another great vacation. Kind regards, Andreas Potamitis E-Commerce Sales Manager

10/10 Eccellente

Georgia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location and friendly staff
Soggiorno di 1 notte a giugno 2022
Risposta di Andreas P E Com, il giorno 4 lug 2022
Dear Mrs Georgia, Thank you for your recent stay at GrandResort! We are thrilled to read all your positive review. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Margarita

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing!great hotel with a private-like beach, big pools, excellent facilities, nice environment...very rich breakfast and excellent service
Soggiorno di 1 notte a giugno 2022
Risposta di Andreas P E Com, il giorno 4 lug 2022
Dear Mrs. Margarita, Thank you for your recent stay at GrandResort! We are thrilled to read all your positive review. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager

10/10 Eccellente

Adam

Soggiorno di 4 notti a giugno 2022

2/10 Terribile

hassan

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The Grand uglynstay
I got a room full of insects, ants mainly, the staff came in sprayed it with chemicals while I was inside the room, which caused me headaches and vomiting. After the 3rd night they offered me a different room. In room, dining was not as expected. The food tasted like nothing, the price compared to the accommodation is huge
Soggiorno di 4 notti a giugno 2022
Risposta di Andreas P E Com, il giorno 4 lug 2022
Dear Mr. Hassan, First of all, we would like to thank you for choosing GrandResort for your recent stay and for taking the time to share your review since such feedback is constructive for us and it is of utmost importance. We offer our sincere apologies for the disappointment you have expressed about our issue with the insects. But unfortunately, what you have experienced does not represent the image of the GrandResort, and the issues raised are seldom incidents that did not happen in the past. We hope that we will have the pleasure of welcoming you at the GrandResort in the future and offer you the G.R.A.N.D experience and hospitality. Best Regards, Andreas Potamitis E com Sales Manager