Gentile Daniela, La ringraziamo per il suo feedback. Ci dispiace sapere che la sua esperienza qui sia stata negativa. Ci terremmo a precisare, però, che la camera da lei prenotata si chiama "camera piccola con vista interna". L'area media di queste camere infatti è di 13 m2 e la camera assegnatale appartiene esattamente a questa categoria. Le è stato spiegato diverse volte che avrebbe potuto cambiare camera per un'altra camera della stessa categoria, che sarebbe stata leggermente più grande di 1 o 2 m2 e la sua risposta è sempre stata negativa. Purtroppo l'hotel era pieno, altrimenti avremmo avuto il piacere di spostarla in una camera più grande. Un cordiale saluto

Gentile Marcello, La ringraziamo molto per aver soggiornato da noi e per il suo feedback! Speriamo di rivederla presto. Con i nostri più cordiali saluti,

Dear guest, Thank you very much for staying with us and for your feedback! With kind regards,

Dear guest, Thank you for staying with us and thank you for your feedback! With kind regards,

Dear Guest, Thank you for taking the time to write your review. Like the name suggests, our hotel has a privileged location. Brown's | Central is right in the heart of the city center, a few minutes away from the main attractions and restaurants. Santa Justa Lift, Commerce Square, Alfama, Bairro Alto or even Time Out Market are easily reached by foot. The quality of the service given is really important to us and our staff works every day to overcome our guests' expectations. Look forward to seeing you again soon! Kind Regards, Brown's | Central Hotel Management

Dear Guest, Thank you for taking the time to write about your experience at Brown's | Central Hotel. As the hotel name suggests, we have a privileged location. Brown's | Central is right in the heart of the city center, a few minutes away from the main attractions and restaurants. Santa Justa Lift, Commerce Square, Alfama, Bairro Alto or even Time Out Market are easily reached by foot. The quallity of the service is really important to us and our staff works every day to overcome our guests' expectations. For that reason we try to pay attention to even the smallest details. Having that in mind, we offer our guests some complimentary treats like a glass of ginjinha - the traditional liqueur, or a bottle of Portuguese red wine. In addition, when our front desk staff knows guests are in town to celebrate a especial date, a surprise will be in the room. We are glad you enjoyed yours! We look forward to welcoming you back in the near future. Best Regards from sunny Lisboa, Brown's | Central Hotel Management