Good Evening Gina,Thank you for taking the time to leave us this much appreciated feedback.I was delighted to hear that you enjoyed your stay with us, if you do feel that there was something that we could improve upon to achieve a 5 star rating next time, please do let us know as we value your comments as they help us implement future improvements!I do hope we have the pleasure of welcoming you back soon.Kind regards,HelenGeneral ManagerBase Serviced Apartments

Hi Wendy,Thank you so much for taking the time to leave feedback. I was delighted to read that you enjoyed your stay with us, we do hope to welcome you back again in the near future - if you do decide to stay with us again, please reach out to me directly so I can personally take care of your stay and ensure there are some prosecco glasses for you ha ha!Kind regardsHelenGeneral Manager

Dear Joy,Thank you for taking the time to leave us feedback. Please accept my sincere apologies that the buildings fire alarm went off during your stay, this is most definitely not our usual standard. As the building management is maintained by an external company, I have relayed this to them as we were not aware - thank you for letting me know.I am pleased that you still found the apartment clean and cosy and hope you still enjoyed your stay. Please let us know if you do decide to stay with us again so I can personally ensure your stay is taken care of.Kind regards,HelenGeneral Manager

Good Morning James,Thank you for taking the time to leave us feedback. I was pleased to hear that you enjoyed your stay with us and I will ensure to relay your feedback to our maintenance management for further improvements going forward.I do hope we have the pleasure of welcoming you back to Base in the near future.Kind regards,HelenGeneral Manager

Dear Jonathan, Thank you so much for taking the time to leave us a review, I am delighted to hear that you enjoyed your stay.Kind regards,Helen General Manager

Dear Alan, Thank you for taking the time to leave us feedback. Please firstly, accept my apologies regarding the noise disturbances from neighbours. We are located within a residential building and ask all guests to be respectful and bare this in mind. Unfortunately, in situations that are beyond our control - this is not the case. I am truly sorry that you had to experience this. Also, regarding the shower issue - I have passed your comments to our maintenance team for immediate attention. I am pleased you enjoyed the kitchen though! We do hope to have the pleasure of inviting you back in the near future, if you do decide to stay with us again, I would love to personally take care of your stay so please do contact me directly. Kind regards,Helen General Manager

Hi Nicholas, Thank you for taking the time to leave us feedback.I was delighted to hear that you enjoyed your stay at Base Apartments and I do hope to welcome you back again in the near future!Thank you for letting me know about the few minor issues within the apartment, I will instruct our Maintenance Manager about this immediately. Kind regards,HelenGeneral ManagerBase Serviced Apartments

Dear Margaret, we are delighted to see you have enjoyed your stay. You and your family are most welcome to come back anytime!Best regards,Jessica