Dear Stewart, Thank you for your positive review! We are delighted to hear that you found our hotel clean and our staff polite. We are indeed in a great position by the docks. We look forward to welcoming you back soon. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One

Dear Cynthia, Thank you for your positive review and for choosing ibis Liverpool Centre Albert Dock - Liverpool One. We appreciate your feedback regarding the location and breakfast. Apologies for the temperature in your room. We are seeing some unusually high temperatures at the moment. Looking forward to welcoming you back soon. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One.

Dear William, We are delighted to hear that you found our beds big and comfortable. Thank you for sharing your positive feedback! We look forward to welcoming you back soon. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One

Dear WendyThank you for taking the time the leave your review following your recent stay at Ibis Liverpool Centre Albert Dock - Liverpool One.We hope to welcome you back soon.Kind regardsLisa ThornborrowGeneral ManagerIbis Liverpool Centre Albert Dock - Liverpool One

Dear Scott, Thank you for your kind review. We are delighted to hear that you enjoyed the quick service from our staff and found your room clean. We are glad you appreciated our hotel's location in a nice area. We look forward to welcoming you back soon. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One

Dear Gill, Thank you for your feedback. We appreciate your kind words about our staff. We will address the issues with the disabled room promptly. We hope to welcome you back for an improved experience. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One.

Dear Jeff, We are delighted to hear that you found our location convenient and our staff friendly and helpful. We look forward to welcoming you back at ibis Liverpool Centre Albert Dock - Liverpool One. Thank you for your kind words. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One

Dear JamesMany thanks for taking the time to leave your review. We hope to see you back soon.Kind regardsLisa ThornborrowIbis Liverpool Centre Albert Dock - Liverpool One

Dear Kirsten, Thank you for highlighting our great location, friendly staff and clean rooms. We appreciate your understanding regarding the room size. We hope to welcome you back soon. Kind regards, Lisa ThornborrowGeneral Manageribis Liverpool Centre Albert Dock - Liverpool One

Dear Kenneth,Thank you for your positive feedback! We are delighted to be your affordable choice in the area. We look forward to welcoming you back soon.Kind regards,Lisa ThornborrowGeneral Manager, ibis Liverpool Centre Albert Dock - Liverpool One

Dear Colin, Thank you for your feedback. We apologise for the inconvenience regarding the absence of face towels. We can provide additional bath towels, however we do not provide face towels. We hope to welcome you back for a better experience. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One.

Dear WayneMany thanks for taking the time to leave your review, it's much appreciated and we look forward to welcoming you back soon.Kind regardsIbis Liverpool Centre Albert Dock - Liverpool One

Dear André, We regret to hear about your experience. Our aim is to provide a comfortable stay for all guests. We appreciate your feedback and will strive to make improvements. Thank you for sharing your thoughts. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One

Dear Ryan, Thank you for your review. We are glad you found our onsite parking convenient. We apologise for the inconvenience caused by the noisy toilets and the extractor fan in your room. Your feedback is valuable to us. We hope to welcome you back soon. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One.

Dear Marcus, We are delighted to hear that you found our location ideal for your needs. We are glad you enjoyed your stay with us and look forward to welcoming you back in the future. Thank you for choosing ibis Liverpool Centre Albert Dock - Liverpool One. Kind regards!

Dear Jason, We are truly sorry to hear about your disappointing experience during your stay. Your feedback regarding the room conditions is concerning and we apologise for the inconvenience caused. Ensuring a comfortable and clean environment is a top priority for us, and we will address these issues promptly. We appreciate your feedback and will take necessary actions to improve. We hope you reconsider and give us another chance to provide you with a better stay. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One

Dear MartinMany thanks for your review. We hope to be able to welcome you back soon.Kind regardsIbis Liverpool Centre Albert Dock - Liverpool One

Dear Sheila, We are thrilled to hear about your positive experience! We are pleased that you found our location excellent, rooms clean and comfortable and our staff helpful. It was a pleasure to assist with luggage storage. Thank you for choosing ibis Liverpool Centre Albert Dock - Liverpool One and we look forward to welcoming you back soon. Kind regards, ibis Liverpool Centre Albert Dock - Liverpool One.

Dear Wendy, We are delighted to hear that you had a comfortable stay with us. We are glad you found our location convenient and enjoyed the cleanliness, comfy bed, and excellent hot shower. Looking forward to welcoming you back soon! Best regards, ibis Liverpool Centre Albert Dock - Liverpool One

Dear Ka Lai,Thank you for sharing your feedback with us. We apologise for any shortcomings in the service you experienced during your stay. We appreciate you bringing this to our attention and will take it into account as we strive to provide the best possible experience for our guests. Kind regards,ibis Liverpool Centre Albert Dock - Liverpool One

Dear Adel,Thank you for taking the time to share your feedback with us. We apologise for any inconvenience you may have experienced during your stay with us. Your comments regarding the size of the room have been duly noted. We appreciate your valuable input and will take it into consideration for future improvements.We hope that despite this issue, you had an otherwise pleasant stay with us. If there is anything else we can assist you with, please do not hesitate to let us know.Warm regards,ibis Liverpool Centre Albert Dock - Liverpool One

Dear Usama,Thank you for taking the time to share your feedback with us. We apologise for any inconvenience caused by the heating system not working properly and the limited channel selection on the TV. Your comments have been duly noted and will be taken into account as we strive to improve our services. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.Best regards,ibis Liverpool Centre Albert Dock - Liverpool One