Piscina

Recensioni per Radisson Blu Hotel Liverpool

4 out of 5
Radisson Blu Hotel Liverpool
107 Old Hall Street, Liverpool, England

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 415 su 1002 recensioni" "
Valutazione di 8 - Buono. 303 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 147 su 1002 recensioni" "
Valutazione di 4 - Scarso. 84 su 1002 recensioni" "
Valutazione di 2 - Terribile. 53 su 1002 recensioni" "

8,4/10

Pulizia

8,2/10

Personale e servizio

8,0/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

8/10 Buono

marco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Mike

Mi è piaciuto: Pulizia e personale e servizio
Blinds didn’t work
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Dr Peter D

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A v. nice hotel. Staff were excellent.
Soggiorno di 2 notti ad aprile 2024
Risposta di Radisson Blu Hotel, Liverpool, il giorno 7 apr 2024
Dear Dr Peter D,Greetings from Radisson Blu Hotel, Liverpool.Thank you for taking the time to provide your feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Habeeb AbassRadisson Blu Hotel, Liverpool

10/10 Eccellente

Acer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Radisson Blu Hotel, Liverpool, il giorno 28 mar 2024
Dear Acer,Greetings from Radisson Blu Hotel, Liverpool.Thank you for taking the time to provide your feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Habeeb AbassRadisson Blu Hotel, Liverpool

10/10 Eccellente

Cameron

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Expensive breakfast
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Blu Hotel, Liverpool, il giorno 28 mar 2024
Dear Cameron,Greetings from Radisson Blu Hotel, Liverpool.Thank you for taking the time to provide your feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Habeeb AbassRadisson Blu Hotel, Liverpool

8/10 Buono

Michelle

Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Blu Hotel, Liverpool, il giorno 28 mar 2024
Dear Michelle,Greetings from Radisson Blu Hotel, Liverpool.Thank you for taking the time to provide your feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Habeeb AbassRadisson Blu Hotel, Liverpool

10/10 Eccellente

Angela

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean perfect staff Only downside was room far too warm .
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Blu Hotel, Liverpool, il giorno 28 mar 2024
Dear Angela,Greetings from Radisson Blu Hotel, Liverpool.Thank you for taking the time to provide your feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Habeeb AbassRadisson Blu Hotel, Liverpool

6/10 Soddisfacente

Ingela

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Not a good ending at this hotel
Four nights at this, celebrated new year and a football match at Anfield. The room was ok, I liked the bed and the view. But no refrigerator for cold drinks, the spa wasn't nice at all with cold water. The hotel is too far away from restaurants, bar and shops. It took a long time to get a room. But the worst part was that we had to pay the forth night once more even if I could show the staff that it was already paid for several months ago. He said it wasn't paid for and didn't even try to translate my Swedish receipt, and then we tried to pay again because we didn't want to argue any more. We tried with card ,but the machine didn't work. We had to go out in the poring rain to a ATM and get cash and pay . Now I'm trying to get my money back for the forth night ,I hope it works since Hotels.com and my bank can prove I'm right. I'm not recommending Radisson Blu Liverpool.
Soggiorno di 1 notte a gennaio 2024
Risposta di Front Office Supervisor, il giorno 21 gen 2024
Dear Ingela,Greetings from Radisson Blu Hotel, Liverpool. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu Hotel, Liverpool in the near future. Sincerely, Front Office SupervisorRadisson Blu Hotel, Liverpool

6/10 Soddisfacente

Debbie

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
We stayed here 11 years ago and found it lovely - I don’t think any work has been done on it in this time
Soggiorno di 2 notti a dicembre 2023

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Nicola

Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

CRAIG

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Weekend away
Horrendous check in, massive queue and no information given. No deal with the recommended car park considering there is one across the road ?
Soggiorno di 2 notti a dicembre 2023
Risposta di Front Office Supervisor, il giorno 21 gen 2024
Dear Craig,Greetings from Radisson Blu Hotel, Liverpool. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu Hotel, Liverpool in the near future. Sincerely, Front Office SupervisorRadisson Blu Hotel, Liverpool

10/10 Eccellente

Philip

Soggiorno di 1 notte a novembre 2023

8/10 Buono

greg

Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Debbie

Soggiorno di 1 notte a novembre 2023

6/10 Soddisfacente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Needs a big upgrade
Dessverre har tiden stått stille her. Var mye her i 06-08. Ingenting er gjort siden,rommene er svært lite moderne. Bassengområdet altfor dårlig,må virkelig pusses opp. Herregarderoben en liten skandale. Rust og umalte områder i tak og vegg. Virkelig pinlig å ta med seg sin sønn hit.
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023

8/10 Buono

NANCY ALEJANDRA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

Stephen

Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
beds separated during the night, just a basic kettle been in cheaper hotels an had a proper coffee machines in the room, bathroom flooded because of no seals round the shower screen, big empty space where the fridge used to be, the choir warming their vocals up an disturbing everyone’s breakfast despite being asked to stop they continued the only real saving grace for me was the use of the pool, sauna an steam room
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Reuven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel and very professional staff
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Susan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice easy check in very good
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

DAVID

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023

6/10 Soddisfacente

Paul

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Disappointing
Room itself was excellent but rest of hotel is soleless - just one big atrium with no character. Bland decor - feels a bit like a sanitarium! Not enough staff on in restaturant at busy times. Disappointing that restaurant is closed in evenings
Soggiorno di 2 notti a settembre 2023
Risposta di Front Office Supervisor, il giorno 21 gen 2024
Dear Paul,Greetings from Radisson Blu Hotel, Liverpool. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu Hotel, Liverpool in the near future. Sincerely, Front Office SupervisorRadisson Blu Hotel, Liverpool

10/10 Eccellente

Annaleigh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023

8/10 Buono

Amelia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Comfortable spacious hotel in perfect area
Soggiorno di 1 notte ad agosto 2023
Risposta di Front Office Supervisor, il giorno 21 gen 2024
Dear Amelia, Thank you taking the time to share your review following your recent stay at Radisson Blu I am pleased to read that you were satisfied with all aspects of your stay. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. With Best Regards, Front Office SupervisorRadisson Blu Liverpool

10/10 Eccellente

Jon

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2023

8/10 Buono

Debbie

Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Gary

Soggiorno di 2 notti ad agosto 2023

8/10 Buono

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Peter

Soggiorno di 1 notte a luglio 2023

6/10 Soddisfacente

Darren

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
OK and good value
Its a bit tired and dated. But the rooms are quiet and comfortable. The gym is well equipped, but the pool part was poor, broken steam room, ice cold 'hot tub' and an old sauna. So certainly not a 'spa hotel'.
Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

Mariana

Soggiorno di 1 notte a luglio 2023
Risposta di Jordan, il giorno 25 lug 2023
Dear Mariana,Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us and especially that you were impressed with the location.We hope to have the pleasure of welcoming you back in the very near future.Kind Regards,JordanFront Office Supervisor

10/10 Eccellente

Neil

Soggiorno di 1 notte a luglio 2023
Risposta di Ariana , il giorno 20 lug 2023
Dear Neil,Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us and especially that you were impressed with the location.We hope to have the pleasure of welcoming you back in the very near future.Kindest regards,Ariana Front Office Receptionist

10/10 Eccellente

nigel

Soggiorno di 1 notte a luglio 2023
Risposta di Ariana , il giorno 16 lug 2023
Dear Nigel, Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us and especially that you were impressed with the location.We hope to have the pleasure of welcoming you back in the very near future.Kind Regards,ArianaFront Office Receptionist

2/10 Terribile

Nicola

Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

chrystine

Soggiorno di 3 notti a giugno 2023
Risposta di Ariana , il giorno 16 lug 2023
Dear Chrystine,Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us and especially that you were impressed with the location.We hope to have the pleasure of welcoming you back in the very near future.Kindest regards,Ariana Front Office Receptioist

10/10 Eccellente

Neil

Soggiorno di 2 notti a giugno 2023
Risposta di Jordan, il giorno 3 lug 2023
Dear Neil,Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us.We hope to have the pleasure of welcoming you back in the very near future.Kind Regards,JordanFront Office Supervisor

4/10 Scarso

Tshadiwa

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
There thin pillows on the bed. One each. No extra ones in the cupboard. And when I rang reception to ask for extra pillows I was told that the hotel is fully booked and therefore no extra pillows were available. Room service is supposed to 24 hours but when I tried to order I was told that the only thing available was fries. The room decor is really shabby and in need of an update. I have stayed at Radisson Blue in Leeds and Manchester airport, and you wouldn’t think that the Liverpool one belongs to this chain. A really disappointing stay
Soggiorno di 1 notte a giugno 2023
Risposta di Jordan, il giorno 3 lug 2023
Dear Guest,Thank you for providing our team with this valuable insight into your recent stay with us, we appreciate your review as we are constantly searching for ways to improve the services that we offer.I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation.Please do not hesitate to contact us directly if you wish to further discuss any of the issues you have raised we would be appreciate the opportunity to gain a deeper understanding into what went wrong during your stay.I would like to genuinely thank you for informing us of these issues so that we are able to work together as a team to ensure that this does not happen again going forward.We hope to have the pleasure of welcoming you back soon in hopes that we may have the opportunity to redeem your opinion of our property and more importantly of the services that we provideKind Regards,JordanFront Office Supervisor

4/10 Scarso

james

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Hotel was nice and staff helpful, though initially checked into a room there tmwere tools everywhere and damaged bathroom, was then put in another room on 9th floor, and the air conditioning was broken, no windows for obvious reasons, literally impossible to get to sleep. Spa was good and location.
Soggiorno di 2 notti a giugno 2023
Risposta di Jordan, il giorno 3 lug 2023
Dear James,Thank you for providing our team with this valuable insight into your recent stay with us, we appreciate your review as we are constantly searching for ways to improve the services that we offer.I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation.Please do not hesitate to contact us directly if you wish to further discuss any of the issues you have raised we would be appreciate the opportunity to gain a deeper understanding into what went wrong during your stay.I would like to genuinely thank you for informing us of these issues so that we are able to work together as a team to ensure that this does not happen again going forward.We hope to have the pleasure of welcoming you back soon in hopes that we may have the opportunity to redeem your opinion of our property and more importantly of the services that we provideKind Regards,JordanFront Office Supervisor

10/10 Eccellente

Joanne

Soggiorno di 1 notte a giugno 2023
Risposta di Jordan, il giorno 3 lug 2023
Dear Joanne,Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us.We hope to have the pleasure of welcoming you back in the very near future.Kind Regards,JordanFront Office Supervisor

6/10 Soddisfacente

Liz

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
On 9th floor one lift not working 2 nights we were there but no notice on lift Coffee machine in bar not working
Soggiorno di 2 notti ad aprile 2023
Risposta di Jordan, il giorno 6 mag 2023
Hello,Thank you for your feedback, we apologise for the inconvenience you experienced during you stay.I have passed this on to the relevant departments.Kind Regards,JordanFront Office Supervisor

8/10 Buono

Jean

Soggiorno di 1 notte ad aprile 2023
Risposta di Jordan, il giorno 6 mag 2023
Hello Jean.Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We are extremely pleased to hear that you have enjoyed your time here with us.We hope to have the pleasure of welcoming you back in the very near future.Kind Regards,JordanFront Office Supervisor

4/10 Scarso

Laura

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
When we arrived, the hotel couldn't find a record of our booking. The receptionist was quite rude and dismissive. We were made to feel that we were in the wrong even though we could provide our booking receipt. It took over 15 mins for the hotel to locate our booking on their system. They made no apology for the inconvenience or delay. Our room was on the 8th floor. There was only one working lift which took a very long time to arrive. The room itself was dated and shabby and lacked many facilities that we would expect from a hotel of this price (fridge, water glasses in the room, plug sockets near the bedside tables etc.). The shower also leaked all over the bathroom.
Soggiorno di 2 notti ad aprile 2023
Risposta di Jordan, il giorno 7 mag 2023
Hello Laura,Thank you for providing our team with this valuable insight into your recent stay with us, we appreciate your review as we are constantly searching for ways to improve the services that we offer.I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation.Please do not hesitate to contact us directly if you wish to further discuss any of the issues you have raised we would be appreciate the opportunity to gain a deeper understanding into what went wrong during your stay.I would like to genuinely thank you for informing us of these issues so that we are able to work together as a team to ensure that this does not happen again going forward.Kind Regards,JordanFront Office Supervisor

2/10 Terribile

Jason

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2023
Risposta di Jordan, il giorno 6 mag 2023
Hello Jason,Thank you for providing our team with this valuable insight into your recent stay with us, we appreciate your review as we are constantly searching for ways to improve the services that we offer.I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation.Please do not hesitate to contact us directly if you wish to further discuss any of the issues you faced, It would be appreciate the opportunity to gain a deeper understanding into what went wrong during your stay.I would like to genuinely thank you for informing us of these issues so that we are able to work together as a team to ensure that this does not happen again going forward.Kind Regards,JordanFront Office Supervisor

4/10 Scarso

Elaine

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2023
Risposta di Jordan, il giorno 6 mag 2023
Hello Elaine,Thank you for providing our team with this valuable insight into your recent stay with us, we appreciate your review as we are constantly searching for ways to improve the services that we offer.I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation.Kind Regards,JordanFront Office Supervisor

6/10 Soddisfacente

Ian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Poor Menu choices. Room ok
No Water or biscuits in my room. No fridge to keep the water in I had to buy from the bar. Menu was poor with not much choice. Wanted to get a coffee after my meal but the coffee machine had been switched off and cleaned. Breakfast buffet wasn’t great either.
Soggiorno di 1 notte a marzo 2023
Risposta di Jordan, il giorno 6 mag 2023
Hello Ian,Thank you for choosing the Radisson Blu for your recent trip to Liverpool, we truly appreciate your feedback as we benefit from hearing about your experience.I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation.Kind Regards,JordanFront Office Supervisor

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely and spacious room, nice and clean. No parking though and the only lift working is temperamental at best but the location made up for it.
Soggiorno di 2 notti a marzo 2023
Risposta di Jordan, il giorno 6 mag 2023
Hello,Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We hope to welcome you back in the near future.Kind Regards,JordanFront Office Supervisor

8/10 Buono

Rajesh

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a marzo 2023
Risposta di Jordan, il giorno 6 mag 2023
Hello Rajesh,Thank you for taking the time to provide us with this valuable insight into your recent Radisson Blu experience, we appreciate your feedback.We hope to welcome you back soon.Kind Regards,JordanFront Office Supervisor

10/10 Eccellente

Ethan

Soggiorno di 1 notte a marzo 2023

10/10 Eccellente

Alison

Soggiorno di 1 notte a marzo 2023