We greatly appreciate your review. We look forward to seeing you again soon.

We appreciate your review. Our team is working hard to continuously make progress.

Hi, We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ammy.

Ci dispiace davvero per il disagio causato. Lo abbiamo sottolineato al nostro team interessato e ci viene assicurato che saranno prese le misure correttive per risolverlo in modo appropriato. Saluti, Ammy.

Dear Anneka,I would like to thank you for staying with us. Your honest feedback is important to us to reflect and improve our facilities and services. The management and the entire team are taking this very seriously, each and every point that you have mentioned are being taken into consideration and planning an action.As for our service, it will be dealt accordingly, as our aim is to provide an excellent service to every guest to have a pleasant stay.Thank you Best regards,Enrico HotelFor a Good Night's Sleep

Dear Ahmad, I would like to thank you for staying with us. Your honest feedback is important to us to reflect and improve our facilities and services. The management and the entire team are taking this very seriously, each and every point that you have mentioned are being taken into consideration and planning an action.As for our service, it will be dealt accordingly, as our aim is to provide an excellent service to every guest to have a pleasant stay.Thank you Best regards,Enrico HotelFor a Good Night's Sleep

We appreciate your honest review. We are budget hotel with basic amenities and facilities. The hotel allocated a room based on the reservation booked by the guest. Some of rooms have shared bathroom however, We ensure that common bathroom and toilets are clean and sanitise.

We appreciate you review. Due to the high volume of hot water used at the same time, tap water takes few minutes to eventually become warm. However, We have noted your concern.

The room reserved was a shared bathroom. The guest who wanted a Room upgrade shall pay the price difference. However, the management approved and give a little consideration to allocate a room with private bathroom with no extra charges - a complimentary upgrade otherwise original room will retain.

Thank you for your review. As budget hotel, We ensure that our rooms, mattresses and other facilities are in good working condition. We are happy to give consideration for changing your room whenever there's availability on the higher floor by informing promptly the receptionist.

We appreciate your honest review.Most of our guests stay for couple of nights only and would love to visit and explore the city. Therefore, its good to stay with us if you prefer quiet place.