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Recensioni per Leonardo Royal London Tower Bridge

4 out of 5
Leonardo Royal London Tower Bridge
45 Prescot Street, London, England

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 1168 su 2131 recensioni" "
Valutazione di 8 - Buono. 556 su 2131 recensioni" "
Valutazione di 6 - Soddisfacente. 213 su 2131 recensioni" "
Valutazione di 4 - Scarso. 122 su 2131 recensioni" "
Valutazione di 2 - Terribile. 72 su 2131 recensioni" "

8,6/10

Pulizia

8,6/10

Personale e servizio

8,6/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Andrea, Bulgarograsso

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Molto pulito e moderno, bellissima la hall con luci soffuse, poltroncine e finti caminetti. Camere arredate con cura e soprattutto pulite. Bagno non grandissimo ma dotato di vasca e doccia (niente bidet). Possibilità di usufruire gratuitamente della piscina interna con sauna e idromassaggio (aperta tutto il giorno fino alle 22:00) anche se sempre affollata e con pochi lettini. Comoda la posizione a 5/10 minuti a piedi da 2 stazioni della metropolitana (tower hill e aldgate). Possibilità di effettuare check in e check out online per velocizzare il tutto.
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Andrea,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Angelo Enrico

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Camera confortevole, pulita e spaziosa. Hotel vicinissimo alla metro, a due passi da Tower Bridge! Colazione super!
Soggiorno di 3 notti a marzo 2024
Risposta di Alex, il giorno 6 apr 2024
Dear Angelo,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk

10/10 Eccellente

Nicolas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Personalmente super gentile ed accogliente, struttura pulitissima.
Soggiorno di 3 notti a marzo 2024
Risposta di Alex, il giorno 11 mar 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraAdministrator towerbridge@leonardohotels.co.uk

8/10 Buono

Jacopo

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Alex, il giorno 6 apr 2024
Dear Jacopo,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk

8/10 Buono

Fabio, Briga Novarese

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bell'hotel, camera grande con tutti i comfort, sempre pulita, bagno con sia doccia che vasca .letto grande e comodo. In reception molto gentili e disponibili, hotel con servizi generali molto curati ed efficienti. In zona a circa 100 metri c'erano sia la fermata della metro davanti a Tower of London e sia le fermate degli autobus. Comodo anche per reggiungere gli uffici della City.
Soggiorno di 4 notti a gennaio 2024
Risposta di the Reception team , il giorno 10 gen 2024
Thank you Fabio for your kind feedbackRegards

4/10 Scarso

antonio

Soggiorno di 4 notti a dicembre 2023
Risposta di the Reception team, il giorno 24 gen 2024
Thank you for your feedback Antonio!regards

10/10 Eccellente

Fabio

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottima posizione camere spaziose
Soggiorno di 6 notti a dicembre 2023
Risposta di the Reception team, il giorno 7 gen 2024
Thank you Fabio!Regards

10/10 Eccellente

fulvio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a novembre 2023
Risposta di the Reception team, il giorno 21 nov 2023
Thank you Fulvio!Regards

10/10 Eccellente

Simona

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2023
Risposta di Rashmi Reception Administrator , il giorno 10 apr 2023
Dear Simona,Thank you for wonderful scores on your stay with us Simona. We look forward to welcoming you again soon!kind regards

6/10 Soddisfacente

Luca

Soggiorno di 2 notti a febbraio 2023
Risposta di the Leonardo Royal Tower Bridge team , il giorno 22 feb 2023
Thank you Luca for taking the time for sharing your feedback. Kind regards

10/10 Eccellente

Giulia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottimo
Risposta di the Leonardo Royal London Tower Bridge team , il giorno 6 gen 2023
Thank you Giulia for your feedback!Kind regards

8/10 Buono

Alexander

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fahrstuhl hatte über mehrere Tage ein technisches Problem. Ansonsten war alles in bester Ordnung!
Soggiorno di 3 notti ad aprile 2024

8/10 Buono

Waltraud

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Wir hatten leider nicht die Aussicht wie auf den Bildern abgebildet, sondern zum Hinterhof, dabei habe ich wegen der Aussicht extra ein Executive Zimmer gebucht. Minibar war leer und der Kühlschrank hat leider nicht funktioniert. Schönes Bad und bequeme Betten (Kingsize). Dennoch würde ich das Hotel wieder buchen, da der Standort perfekt war und das Preisleistungsverhältnis passt.
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 1 mag 2024
Dear Waltraud,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Alexandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 1 mag 2024
Dear Alexandra,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Monica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
3 nachtjes hier heerlijk geslapen en ontbeten. Op 3 min loop afstand van de Tower en de Tower Bridge. Echt een top Hotel.
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Monica,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Drilon

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Drilion,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

8/10 Buono

Silvia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Elevators need maintenance
Soggiorno di 6 notti ad aprile 2024
Risposta di AG , il giorno 29 apr 2024
Dear Silvia,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Arun Gundlapuri

6/10 Soddisfacente

Dinesh

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The location of the property was good, walking distance from Tower of London and restaurants. However the room service was non existent and one of the two elevators was not working and we had to wait several minutes just to get up and down.
Soggiorno di 8 notti a marzo 2024
Risposta di AG, il giorno 29 apr 2024
Dear Dinesh,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri

8/10 Buono

Martin

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Sauberkeit im Spa
Soggiorno di 2 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Martin,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri

10/10 Eccellente

Christian Karl

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr schönes und modernes Hotel in super Lage. Der Tower, die Tower Bridge und das Bankenviertel sind zu Fuß schnell erreichbar. Die U-Bahn und DLR Haltestellen sind sehr nah. Am Hotel selbst hat uns das Design, das Zimmer, der Ausblick aus dem Zimmer, das freundliche Personal und das gute Frühstücksbuffet gut gefallen.
Soggiorno di 6 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Christian Karl,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri

6/10 Soddisfacente

Donna S, Cambria Heights

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
We weren’t greeted with even a hello from the staff at the front door . Arrived before check in and was told to give our bags to concierge . Waited in the room but the bags never arrived. Called the front desk and was told they never received the bag ticket . Went down to the front desk and asked where our bags were . Went to the bag room where our bags were with the ticket sitting on the shelf . Housekeeping knocked on the door twice even though the dnd sign was on the door . The light switches were a bit confusing . The room was nice on the 4th floor . We were in and out town so not much interaction with the hotel itself . Shower was nice and hot . Acceptable accommodations but nothing spectacular. Probably wouldn’t stay there again but it was ok
Soggiorno di 5 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Donna,Thank you for choosing us and for taking the time to provide feedback about your experience at Leonardo Royals Hotel - Tower bridge.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Veronica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was excellent also the staff was very accommodating
Soggiorno di 4 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Veronica,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri

10/10 Eccellente

Stephanie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super zentrale Lage Sehr schöne, saubere und ruhige Zimmer
Soggiorno di 3 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Stephanie,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri

10/10 Eccellente

Silke

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tolles modernes Hotel mit perfekter U-Bahn Verbindung. Riesiges Frühstück und saubere Zimmer.
Soggiorno di 4 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Silke,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri

8/10 Buono

Rui Cheng

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Walkable distance to train stations. Spacious room.
Soggiorno di 6 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Rui Cheng,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri

10/10 Eccellente

Lucy

Soggiorno di 1 notte ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Lucy,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri

10/10 Eccellente

Tamara, Western Springs

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best hotel I’ve stayed at in a long time. I wanted to stay in our suite I loved it so much. I travel a lot and this was terrific. Husband and I are planning to come back just to stay here and enjoy more time. We bid on an upgrade to a suite. Worth every penny. Staff was complacent about our early check in and I had to complain a bit to get us to our room two hours after offered time but they gave us the charge back for early check in. Excellent view. Easy to get to two tube stations. East side so recommend taking the tube as it is much faster. We started taking Ubers but makes more sense to use the tube. Too much fragrance in lobby so if you are chemically sensitive (we are) watch out for that. Room had no chemical smell or fragrance and no sign of water damage. I’m a mold doctor and sensitive so this is important to me.
Soggiorno di 2 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Tamara,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri

10/10 Eccellente

hemang

Mi è piaciuto: Pulizia e personale e servizio
Great
Soggiorno di 5 notti ad aprile 2024
Risposta di AG, il giorno 29 apr 2024
Dear Hemang,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri

10/10 Eccellente

Khadija

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good value for money. Quiet Location.
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Khadija,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

4/10 Scarso

Charlotte

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We were moved room 3 times, it wasn’t clean as stuff was still left from the previous guests even though we had been told the cleaners had just been in. We were there for four days and no one came up to clean or change our bedding once. We had dried blood staines on the bedding. The mini fridge wasn’t working, we were given a room for wheelchair access with the worst shower and we had to use the changing room showers downstairs in the pool area. The only good part about our stay was the bar area and the bartenders
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Charlotte,Thank you for choosing us and for taking the time to provide feedback about your experience at Leonardo Royals Hotel - Tower bridge.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at LLT_operations@leonardohotels.com.Sincerely,Mia HarrisGuest Relations

8/10 Buono

Niall

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Grear
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Niall,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Lila

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Lila,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Rafael, San Diego

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Rafael,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Anthony

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love the property service convening in the right area close to all the sites. Easy to get to trains, but parking is none!! But I’ll will stay there my next time there always
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Anthony,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

phatharaporn

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good i like the pool
Soggiorno di 1 notte ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Phatharaporn,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Florian

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gutes, preiswertes Hotel in guter Lage.
Soggiorno di 4 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Florian,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia Harris

10/10 Eccellente

Anne

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, good location . Bedrooms clean and roomy
Soggiorno di 2 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Anne,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

2/10 Terribile

Jade

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Found dirty underwear under my pillow
Soggiorno di 2 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Jade,Thank you for choosing us and for taking the time to provide feedback about your experience at Leonardo Royals Hotel - Tower bridge.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at LLT_operations@leonardohotels.comSincerely,Mia HarrisGuest Relations

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was clean with a modern and fresh decor. Had a great bar and restaurant. The facilities for relaxation such as the pool and spa were excellent. The room was spacious and luxurious.
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Michael,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Lawrence, Post Falls

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was very well maintained and the staff was very friendly and helpful. The morning breakfast service was excellent and the chief who made the omelette in the morning was excellent. The room was very spacious and very clean and comfortable. This was the nicest hotel I’ve ever stayed in while in London. I would definitely recommend staying there again when I’m back in London.
Soggiorno di 14 notti a marzo 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Lawrence,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Chad

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fresh fruit and bottle of wine were a nice touch.
Soggiorno di 6 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Chad,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Nadine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Nadine,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Kirsten, Hannover

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr geräumiges helles sauberes Zimmer. Nettes Personal.
Soggiorno di 4 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Kirsten,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Egor

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely experience, loved it!! Splendid service
Soggiorno di 1 notte ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Egor,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Katie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Very spacious and clean bedroom and bathroom.
Soggiorno di 2 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Katie,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Stanislav

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have stayed at this property numerous times and always love to return. I love the amazing swimming pool and the cozy ambient. Also a great location - short walk to the Tower of London and to the St Paul's Cathedral and great transport links.
Soggiorno di 4 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Stanislav,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Anna

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely stay
Soggiorno di 1 notte ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Anna,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Melody

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A delightful welcome with sparkling wine, and lovely facilities. The staff was friendly and helpful.
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Melody,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Jens

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a nice stay. Great breakfast, cosy room. The only bad thing was the annoying elevators that only kind of worked. One was out of order every other hour so the only working one was packed with people.
Soggiorno di 3 notti ad aprile 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Jens,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 Eccellente

Joanna M.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a marzo 2024
Risposta di Mia Harris, il giorno 30 apr 2024
Dear Joanna,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations