Facciata della struttura

Recensioni per London House Hotel

3 out of 5
London House Hotel
81 Kensington Gardens Square, Bayswater, London, England

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 400 su 1006 recensioni" "
Valutazione di 8 - Buono. 390 su 1006 recensioni" "
Valutazione di 6 - Soddisfacente. 124 su 1006 recensioni" "
Valutazione di 4 - Scarso. 58 su 1006 recensioni" "
Valutazione di 2 - Terribile. 34 su 1006 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

7,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Grazia

Mi è piaciuto: Pulizia
Soggiorno di 4 notti ad aprile 2024
Risposta di LHH Team, il giorno 3 mag 2024
Dear Grazia,Thank you for your excellent rating! We're delighted to hear that you had a 5-star experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.If you have any further feedback or if there's anything we can assist you with, please feel free to reach out. We look forward to welcoming you back for another fantastic stay in the future!Best regards,London House Hotel Team

8/10 Buono

Aurora

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di LHH Team, il giorno 29 apr 2024
Dear Aurora,Thank you for your feedback! If there's anything specific you think we can improve upon to earn that extra star next time, please feel free to share. We value your input and strive to make each guest's experience exceptional.Warm regards,London House Hotel Team

10/10 Eccellente

Francesca

Soggiorno di 3 notti a febbraio 2024
Risposta di LHH Team, il giorno 6 mar 2024
Dear Francesca,Thank you for your perfect rating of 5/5! We're overjoyed to know that you had a fully satisfying experience with us. It's our top priority to ensure our guests enjoy a comfortable and memorable stay, and your feedback is a wonderful affirmation of our efforts.We look forward to the pleasure of welcoming you back to the London House Hotel for another exceptional visit.Warm regards,London House Hotel Team

8/10 Buono

Tiziana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
ottima posizione, vicino a due stazioni della metro, reception h24, camera pulita. Consigliato per brevi soggiorni in città.
Soggiorno di 4 notti a febbraio 2024
Risposta di LHH Team, il giorno 19 feb 2024
Dear Tiziana,Thank you for your positive feedback and for recommending London House Hotel. We're delighted to hear that you found our location excellent, conveniently close to two metro stations, and that our 24-hour reception and clean rooms met your expectations for a short stay in the city.Your satisfaction is our top priority, and we're glad we could provide a comfortable and convenient base for your visit to London. We look forward to the opportunity to welcome you back for another stay in the future.Kind regards, London House Hotel Team

8/10 Buono

ALESSANDRA

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Letto scomodo ma per il resto esperienza positiva.
Soggiorno di 6 notti a febbraio 2024
Risposta di LHH Team, il giorno 12 feb 2024
Dear Alessandra,Thank you for taking the time to share your feedback regarding your stay at London House Hotel. We're glad to hear that your overall experience was positive. However, we're sorry to learn that you found the bed uncomfortable. Comfort is a crucial part of our guest's experience, and we sincerely apologize for any inconvenience this may have caused you.We appreciate your honesty, as it helps us identify areas for improvement. Please rest assured, we will look into this matter to ensure our beds meet the comfort expectations of our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even more satisfying experience.Kind regards, London House Hotel Team

6/10 Soddisfacente

Adriana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Albergo carino appena ristrutturato e personale gentile e disponibile ma la camera prenotata era al piano -1(e lo sapevo) ma non aveva la finestra perché era una camera interna (non era specificato sulla prenotazione).Il bagno ha un lavandino veramente troppo piccolo e nessuna presa elettrica. Va bene per un soggiorno di due o tre giorni. Comunque in generale non male
Soggiorno di 3 notti a febbraio 2024
Risposta di LHH Team, il giorno 7 feb 2024
Dear Adriana,Thank you for taking the time to share your feedback about your recent stay at London House Hotel. We're pleased to hear that you found our hotel nice and our staff friendly and helpful following our recent renovations.We appreciate your understanding regarding the location of your room on the -1 floor. However, we apologize for any inconvenience caused by the lack of specification about the room not having an external window and the issues you encountered with the bathroom's sink size and the absence of an electrical socket. We aim to ensure all our guests' needs are met and will take your comments into consideration as we strive to improve our guest experience.Your overall positive remarks are encouraging, and we're glad that you found your stay satisfactory for a short visit. We hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable and enjoyable experience.Kind regards, London House Hotel Team

10/10 Eccellente

MARIA GIOVANNA

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Londra a zonzo…..
Hotel perfetto per le nostre esigenze, personale gentile e disponibile. Pulizia buona e colazione buona, ma senza grande scelta.
Soggiorno di 5 notti a gennaio 2024
Risposta di LHH Team, il giorno 24 gen 2024
Hello Maria,Thank you for sharing your positive experience at London House Hotel! We're delighted to hear that it was a perfect hotel for your needs, and we appreciate your kind words about the friendly and helpful staff. It's great that you found the cleaning good and enjoyed the breakfast, even though you mentioned the limited choices.If there's anything specific you enjoyed about your stay or if you have any suggestions, feel free to share. We value your feedback and look forward to the opportunity to host you again at London House Hotel in the future!Best regards,London House Hotel Team

10/10 Eccellente

Giuseppina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dopo un primo soggiorno con mia sorella l’anno scorso, sono tornata al London House Hotel con mio marito quest’anno e le aspettative non sono state deluse. Lo consiglio perché: - La posizione è comoda, con due stazioni di tube e diversi buses - Splendido quartiere ricco di negozi e ristoranti - Vicinissimo a Kensington garden (e a Kensington palace) - Quartiere vivace ma allo stesso tempo tranquillo e sicuro, con molti negozi, ristoranti e in generale tutti i servizi - Bell’hotel curato e moderno - Camere confortevoli e pulitissime - Colazione ottima e con ampia scelta di buoni prodotti disponibile in un ambiente accogliente - Personale gentilissimo ma non invadente - Wi-Fi gratuito e ben funzionante - Un deposito gratuito per i bagagli nel giorno della partenza, che ci ha permesso di girare per Londra dopo il check-out e prima de volo È stato un fantastico soggiorno e spero di tornare presto.
Soggiorno di 4 notti a settembre 2023
Risposta di LHH Team, il giorno 18 set 2023
Dear Giuseppina,Thank you for taking the time to share your wonderful feedback about your recent stay at London House Hotel. We're truly delighted to hear that you returned with your husband and that your expectations were met once again.We appreciate your detailed recommendations, and it's clear that you thoroughly enjoyed your stay with us. Your highlights about our location, neighborhood, comfortable and clean rooms, and our breakfast are all very much appreciated.Our team takes pride in providing kind and attentive service, and it's great to know that you found our staff accommodating.We're pleased that you were able to take advantage of our free luggage storage service, allowing you to explore London hassle-free after check-out.Your kind words are motivating, and we look forward to welcoming you back soon for another fantastic stay. If you have any specific preferences for your next visit or if there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,LHH Team

10/10 Eccellente

Camilla

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Assolutamente da ritornare
All’arrivo ci ha accolto Silvia, receptionist italiana, gentile e disponibile per qualsiasi necessità ed info. La camera molto accogliente. La locazione dell’hotel è ottima. C’è di tutto nei paraggi, il quartiere è incantevole, c’è una lavanderia a gettoni nelle vicinanze, bar, ristoranti, farmacie ed è ben collegata con i mezzo di trasporto. 2 fermate metro a pochi passi. STRACONSIGLIATO!!!
Soggiorno di 4 notti a febbraio 2023
Risposta di LHH Team, il giorno 1 mar 2023
Dear Camilla, Thank you for taking the time to share your experience at London House Hotel. We are delighted to hear that you found our receptionist Silvia to be friendly and helpful, and that you appreciated the convenient location of our hotel with easy access to a variety of amenities.We are also glad that you found your room cozy and comfortable. Your satisfaction is our top priority, and we strive to ensure that our guests have a pleasant and enjoyable stay with us.Thank you for your kind words and we hope to have the pleasure of welcoming you back soon.Kind regards,LHH Team

10/10 Eccellente

Giuseppina Enrica Antonella

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Camere pulite e confortevoli, buona colazione, personale gentile, la zona è la bellissima Bayswater-Queensway. Tutto perfetto.
Soggiorno di 3 notti a luglio 2022
Risposta di Ryckie Wong. Guest Relations Manager, il giorno 16 lug 2022
Dear Giuseppina, Thank you very much for this perfect comment. I am delighted that you enjoyed staying with us and all the offers we provided made you happy. I will definitely pass this to our lovely staff as encouragement and thank you again for staying with us. We look forward to seeing you in the near future. Best Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2020
Risposta di London House Hotel Management, il giorno 13 mar 2020
Thank you very much for providing for feedback following your recent stay. We are absolutely delighted to learn you have had an overall pleasant stay with us and we look forward to welcoming you in a near future

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Posizione centrale per raggiungere il centro di Londra in breve tempo, la pulizia della camera ogni giorno
Soggiorno di 4 notti a gennaio 2020
Risposta di LHH TEAM , il giorno 7 feb 2020
Dear Anonymous, Thank you very much for rating us at Expedia website! We hope you have had a great stay at the Hotel and we will be more than happy to welcome you again! With best wishes,

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Buona posizione. Camera troppo piccola. Bagno minuscolo
Soggiorno di 3 notti a gennaio 2020

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2019
Risposta di LHH TEAM, il giorno 11 set 2019
Thank you very much for your feedback! We hope you had a great stay and we will be more than happy to welcome you again in the near future! With best wishes, LHH Team

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 3 notti ad agosto 2019
Risposta di LHH Team, il giorno 29 ago 2019
Thank you very much for your feedback! We hope you had a great stay and we will be more than happy to welcome you again in the near future! With best wishes, LHH Team

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel molto gradevole camere pulite e tranquille comodissimo alla metropolitana a pochi metri in zona strategica per visitare Londra.
Soggiorno di 4 notti a marzo 2019
Risposta di LHH Team, il giorno 16 mar 2019
Dear Anonymous, Thank you very much for rating us at Expedia website! We are happy to learn you had a great stay at the hotel and enjoyed the cleanliness and comfort of the room as well as our convenient location! We will be more than happy to welcome you again! With best wishes, LHH Team

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel molto bello e personale qualificato, consigliatisimo come hotel! Vicino alle metro e pullma per arrivare dove si vuole. Eccellente!! Unica pecca camere un pochino piccole.
Soggiorno di 3 notti a febbraio 2019
Risposta di LHH Team, il giorno 20 feb 2019
Dear Anonymous, Thank you so much for your invested time and for your lovely feedback. We are absolutely delighted to know that you have had a pleasant stay with us and found our staff friendly and the location convenient for you. Our highest priority is to ensure that all our guests have a memorable stay and when these efforts are acknowledged it makes all our efforts worthwhile. Your kind recommendation is most appreciated, as it proves that during your stay we did perform as we always aim to. We look forward to welcoming you once again at the London House Hotel! With best wishes, LHH Team

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura in ottima posizione. Personale molto gentile e diversi parlano anche L italiano. Buona la colazione. In generale un buon rapporto qualità prezzo. Unico neo la camera molto piccola ma soprattutto il bagno è essenziale ma specialmente il lavandino ha dimensioni inaccettabili.
Soggiorno di 4 notti a febbraio 2019
Risposta di LHH Team, il giorno 16 feb 2019
Dear Anonymous, First and foremost thank you very much for sharing your experience with us! We appreciate the positive review and we are happy to learn that you found our Hotel a good quality x price option. We try to keep our prices competitive by conducting a market research survey and launching several discount offers. We truly appreciate your kind comments regarding our good value. Moreover, It is wonderful to hear that you were very satisfied with our staff and that you enjoyed our buffet breakfast and its variety. At the same time, we feel very sorry you found the room to be smaller than expected. While planning your next visit to London we will be more than happy to advise you about the most suitable room for your stay. We hope to welcome you again at the London House Hotel in the near future! With best wishes, LHH Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Un personale molto disponibile, una buona colazione è un ottima posizione. Le camere hanno un bagno che poteva avere un lavandino inaccettabile e degli accessori almeno per appoggiare le cose... del tutto insufficiente!!!
Soggiorno di 4 notti a febbraio 2019
Risposta di LHH Team, il giorno 2 apr 2019
caro anonimo, Grazie mille per aver investito il tuo tempo per condividere con noi una recensione così bella! Siamo estremamente felici di sapere che hai trascorso un piacevole soggiorno al London House Hotel. Vorremmo ringraziarti in particolare per i tuoi commenti sulla nostra posizione. Bayswater è un quartiere fantastico ed è il posto perfetto dove soggiornare mentre si visita questa meravigliosa città! Stiamo lavorando duramente per assicurarci che i nostri ospiti abbiano la migliore esperienza possibile ed è piacevole sapere che vorresti tornare. Si prega di inviare un'e-mail direttamente e faremo del nostro meglio per offrire le tariffe più competitive e un servizio impeccabile! Con i migliori auguri,

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Personale gentilissimo e disponibile ,anche per aiutarti se hai bisogno di sapere come muoverti a Londra,camera calda e confortevole.pulita ,profumata,bagno con doccia ,a disposizione Wi-Fi gratis oltre ad avere in dotazione un telefono cellulare dove si poteva chiamare gratis .pewzzo onestissimo .ho provato altri alberghi di Londra e questo mi ha stupita,dovessi ricapitare ci ritorno a occhi chiusi .quartierino tranquillo con tutti i servizi sotto casa
Soggiorno di 2 notti a febbraio 2019
Risposta di LHH Team, il giorno 16 feb 2019
Dear Anonymous, Many thanks for taking the time to share your feedback with us. We are very happy to learn that your recent stay at the London House Hotel was pleasant! Moreover, your comments about the room facilities are very much appreciated! It is delightful to learn that the handy phone was useful for you! We are equally glad to read that you enjoyed the location of the hotel! Bayswater is a fantastic neighbourhood and is the perfect place to stay whilst visiting this wonderful city! We are working hard to make sure our guests have the best experience possible and it is delightful to hear that you would like to return. We will do our best to provide you with a wonderful stay and an impeccable service! With best wishes, LHH Team

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2019
Risposta di LHH Team, il giorno 28 gen 2019
Dear Anonymous, Thank you very much for rating us at Expedia website! We hope you have had a great stay at the Hotel and we will be more than happy to welcome you again! With best wishes, LHH Team

10/10 Eccellente

Lisbeth Karen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Morgenmaden var fin, dog lidt det samme hver dag.
Soggiorno di 4 notti ad aprile 2024
Risposta di LHH Team, il giorno 3 mag 2024
Dear Lisbeth Karen,Thank you for sharing your feedback with us. We're glad to hear that you found the breakfast enjoyable, although we apologize if you found it a bit repetitive. We strive to provide a variety of options to cater to different preferences, and we'll take your comments into consideration to improve our breakfast offerings.If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back soon.Best regards,London House Hotel Team

10/10 Eccellente

Sandra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
.
Soggiorno di 4 notti ad aprile 2024
Risposta di LHH Team, il giorno 3 mag 2024
Dear Sandra,Thank you for your rating! We're thrilled to hear that you had a 5-star experience during your stay with us. Your satisfaction is our priority, and we're glad that we met your expectations.If you have any further feedback or if there's anything we can assist you with, please feel free to reach out. We look forward to welcoming you back for another excellent stay in the future!Best regards,London House Hotel Team

10/10 Eccellente

Francisco

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente
Soggiorno di 3 notti ad aprile 2024
Risposta di LHH Team, il giorno 3 mag 2024
Dear Francisco,Thank you for your kind feedback! We're delighted that you had a great experience during your stay with us.If there's anything else we can do to make your next stay even more enjoyable, please feel free to let us know. We're here to ensure your time with us is nothing short of excellent.Looking forward to welcoming you back again soon!Best regards,London House Hotel Team

10/10 Eccellente

Nami

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was very crean. Also convenient shopping and transportion.
Soggiorno di 4 notti ad aprile 2024
Risposta di LHH Team, il giorno 29 apr 2024
Dear Nami,Thank you for your feedback! We're glad to hear that you found our rooms very clean and appreciated the convenience of shopping and transportation nearby.If there's anything else we can assist you with or if you have any further comments, please feel free to let us know.Best regards,London House Hotel Team

10/10 Eccellente

Marina

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Gut gelegen und toller Blick in den Garten! Betten sehr bequem. Das Bad ist recht klein.
Soggiorno di 4 notti ad aprile 2024

8/10 Buono

jean

Great hotel good location good service clean
Soggiorno di 5 notti ad aprile 2024
Risposta di LHH Team, il giorno 29 apr 2024
Dear Jean,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that you found our hotel to be in a great location, with good service and cleanliness.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best regards,London House Hotel Team

10/10 Eccellente

Lauren

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cozy room but clean and comfortable. Good location for hotel, quiet but near underground lines
Soggiorno di 5 notti a marzo 2024
Risposta di LHH Team, il giorno 29 apr 2024
Dear Lauren,Thank you for your feedback! We're pleased to hear that you found your room cozy, clean, and comfortable during your stay with us. Our location aims to provide a peaceful atmosphere while still offering easy access to underground lines for convenient travel around the city. Should you plan another visit to London, we'd be happy to welcome you back to our hotel.Best regards,London House Hotel Team

10/10 Eccellente

Rebecca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di LHH Team, il giorno 29 apr 2024
Dear Rebecca,Thank you for your glowing rating! We're delighted to know that you had a perfect experience during your stay with us. Should you ever find yourself in London again, we'd love to welcome you back for another fantastic stay.Best regards,London House Hotel Team

10/10 Eccellente

Yi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good service, good location
Soggiorno di 4 notti ad aprile 2024
Risposta di LHH Team, il giorno 26 apr 2024
Dear Yi,Thank you for your feedback! We're glad to hear that you appreciated our service and found our location convenient. Providing excellent service and ensuring our guests have a comfortable stay are our top priorities.If there's anything else we can assist you with or if you have any further comments or suggestions, please feel free to let us know. We're here to help and ensure you have a pleasant experience with us.Best regards,London House Hotel Team

4/10 Scarso

Maharani

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di LHH Team, il giorno 3 mag 2024
Dear Maharani,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of your expectations.We'd appreciate it if you could provide more details about your stay and any specific areas where we can improve. Your input is valuable to us, and we strive to address any issues to ensure a better experience for all our guests.If you have any further concerns or if there's anything we can do to make things right, please don't hesitate to reach out to us directly. We hope to have the opportunity to exceed your expectations in the future.Best regards,London House Hotel Team

8/10 Buono

AR

Mi è piaciuto: Pulizia e personale e servizio
The room was too small. But clean and had everything I needed. Hotel was renovated and modern. Location is walkable to the train station and even to the Paddington station.
Soggiorno di 2 notti ad aprile 2024
Risposta di LHH Team, il giorno 26 apr 2024
Dear AR,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our hotel clean and equipped with everything you needed, and we appreciate your compliments on our renovated and modern facilities.We apologize if the size of the room did not fully meet your expectations. We understand that space is an important aspect of a comfortable stay, and we'll take your feedback into consideration as we strive to improve our accommodations.It's great to know that our location was convenient for you, with easy access to the train station and Paddington station. We hope this added convenience enhanced your overall experience in London.If you have any further feedback or if there's anything else we can do to make your next stay more enjoyable, please feel free to let us know. We value your input and hope to welcome you back for another pleasant stay in the future.Best regards,London House Hotel Team

8/10 Buono

Stig

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely stay. The hotel are in very good condition. Would love to stay there again
Soggiorno di 3 notti ad aprile 2024
Risposta di LHH Team, il giorno 26 apr 2024
Dear Stig,Thank you for your kind words and for choosing to stay with us. We're delighted to hear that you had a lovely stay and that you found our hotel to be in excellent condition. It's always our goal to provide a comfortable and enjoyable experience for our guests, and we're thrilled that we were able to meet your expectations.We would be honored to welcome you back for another stay in the future. If there's anything specific you would like during your next visit, please don't hesitate to let us know. We're here to ensure that your future stays with us are just as wonderful as your previous one.Warm regards,London House Hotel Team

10/10 Eccellente

Konstantin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfekt für einen kurzen Trip
Soggiorno di 3 notti ad aprile 2024
Risposta di LHH Team, il giorno 26 apr 2024
Dear Konstantin,Thank you for your feedback! We're glad to hear that you found our hotel suitable for your short trip. If there's anything else we can do to enhance your experience during future visits, please feel free to let us know. We look forward to welcoming you back again soon!Best regards,London House Hotel Team

10/10 Eccellente

Sierra Raksmey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very cozy
Soggiorno di 2 notti ad aprile 2024
Risposta di LHH Team, il giorno 26 apr 2024
Dear Sierra,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel cozy and comfortable. Providing a warm and inviting atmosphere for our guests is always our goal, and we're glad to know that you felt comfortable during your stay.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another cozy stay in the future!Warm regards,London House Hotel Team

10/10 Eccellente

Mathieu

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great welcome, clean room, quiet
Soggiorno di 4 notti ad aprile 2024
Risposta di LHH Team, il giorno 26 apr 2024
Dear Mathieu,Thank you for your kind feedback! We're thrilled to hear that you had a great welcome and that you found your room clean and quiet. Providing a warm welcome and ensuring our guests have a peaceful stay are top priorities for us, so we're delighted to know that we met your expectations in these areas.If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We hope to have the pleasure of welcoming you back to our hotel again soon!Best regards,London House Hotel Team

10/10 Eccellente

HIROMI

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
スタッフの皆さんがとても親切で安心です。初めてのロンドン旅を楽しむことができました。部屋もきれいで大満足です。ドライヤーも充電もできます。三口コンセント買いましたがこのホテルは必要ありません。
Soggiorno di 3 notti ad aprile 2024
Risposta di LHH Team, il giorno 26 apr 2024
Dear Hiromi,Thank you for your kind words! We're thrilled to hear that our staff made your first trip to London enjoyable and that you found your room clean and satisfactory. It's wonderful to know that the amenities in the room, such as the dryer charger, met your needs perfectly.If you ever plan to visit London again, we would be honored to welcome you back for another pleasant stay!Best regards,London House Hotel Team

10/10 Eccellente

Yi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location is good in terms of easy going to everywhere in the city, quite convenient, and the good service is very impressive. I’ll recommend this hotel to my friends.
Soggiorno di 6 notti ad aprile 2024
Risposta di LHH Team, il giorno 19 apr 2024
Dear Yi,Thank you for your positive feedback! We're delighted to hear that you enjoyed our convenient location and were impressed by the service provided by our team. Recommendations from satisfied guests like you mean a lot to us, and we truly appreciate your support.If you have any friends planning a trip to the city, we would be honored to welcome them as our guests. We strive to provide all our guests with a comfortable and memorable stay, and we're thrilled to have met your expectations.Once again, thank you for choosing to stay with us, and we look forward to welcoming you or your friends back in the future!Best regards,London House Hotel Team

10/10 Eccellente

Vince

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel with staff that can’t do enough to make your stay enjoyable and relaxing.
Soggiorno di 3 notti ad aprile 2024
Risposta di LHH Team, il giorno 15 apr 2024
Dear Vince,Thank you so much for your kind words! We're delighted to hear that you had a great experience at our hotel and that our staff went above and beyond to ensure your stay was enjoyable and relaxing. Providing excellent service and creating memorable experiences for our guests is always our top priority.If there's anything else we can assist you with or if you have any special requests during your stay, please feel free to let us know. We're here to make your time with us as comfortable and enjoyable as possible.Thank you for choosing to stay at our hotel, and we look forward to welcoming you back in the future!Best regards,London House Hotel Team

10/10 Eccellente

Edoardo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di LHH Team, il giorno 15 apr 2024
Thank you for the rating, Edoardo! If you have any specific feedback or if there's anything we can assist you with, feel free to let us know. We're here to ensure you have a fantastic experience during your stay.

10/10 Eccellente

Elizabeth Anne

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was a little small but everything was clean and tidy. The beds and pillows were really comfortable. Staff were friendly and helpful. Area around the hotel is under redevelopment but this didn’t impact on the stay and will look fabulous when completed. Overall it’s been a fabulous stay. We will be back. Thank you.
Soggiorno di 3 notti ad aprile 2024
Risposta di LHH Team, il giorno 15 apr 2024
Dear Elizabeth,Thank you for your feedback! We're delighted to hear that you had a fabulous stay with us despite the size of the room and the ongoing redevelopment in the area. Your comfort and satisfaction are important to us, and we're glad to know that the cleanliness, comfort of the beds and pillows, as well as the friendliness and helpfulness of our staff, contributed positively to your experience.We appreciate your understanding regarding the ongoing redevelopment, and we're excited about the improvements it will bring to the area in the future. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know if there's anything we can do to make your stay even more enjoyable.Thank you for choosing to stay with us, and we can't wait to host you again soon!Best regards,London House Hotel Team

10/10 Eccellente

Jérôme

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Personnel très aimable, hôtel très bien situé, calme et très propre.
Soggiorno di 3 notti ad aprile 2024
Risposta di LHH Team, il giorno 15 apr 2024
Dear Jérôme,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that you found our staff to be friendly, our location convenient, and our hotel quiet and clean. Providing a welcoming and comfortable experience for our guests is always our top priority, and we're thrilled that we were able to meet your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best regards,London House Hotel Team

8/10 Buono

Laura Nijole

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Für einen Städte Trip eine super Unterkunft. Das Personal war sehr nett und das Hotel sehr sauber. Leider ist es sehr hellhörig, vor allem wenn man nah am Aufzug etc. Sein Zimmer hat. Ansonsten sind auch direkt zwei U-Bahn Stationen in der Nähe. Wir würden das Hotel weiterempfehlen und wieder kommen.
Soggiorno di 5 notti a marzo 2024
Risposta di LHH Team, il giorno 10 apr 2024
Dear Laura,Thank you for taking the time to share your feedback about your stay at London House Hotel. We're delighted to hear that you found our hotel a great place for a city trip, with very nice staff and high cleanliness standards. Ensuring our guests feel welcomed and comfortable in a clean environment is a priority for us, and it's wonderful to know we met your expectations in these areas.However, we apologize for any inconvenience caused by the noise, especially from being close to the elevator. We understand how important a peaceful environment is for a restful stay, and we regret that this aspect did not fully meet your expectations. We appreciate your feedback as it helps us identify areas for improvement.It's great to hear that you found our location convenient, with two subway stations nearby, and that you would recommend our hotel and consider staying with us again. We value your recommendation and look forward to welcoming you back in the future, aiming to provide a stay that is even more enjoyable and comfortable.Warm regards,London House Hotel Team

10/10 Eccellente

Lucy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were super friendly and professional. Made our trip with two young children all the more enjoyable. We shall be back. Thank you
Soggiorno di 1 notte ad aprile 2024
Risposta di LHH Team, il giorno 10 apr 2024
Dear Lucy,Thank you for your kind words. We're thrilled to hear that our staff's friendliness and professionalism contributed positively to your trip, especially with two young children in tow. Providing a welcoming and accommodating environment for families is something we take great pride in, and it's wonderful to know we made your stay more enjoyable.Your intention to return is the highest compliment we could receive, and we eagerly look forward to welcoming you and your family back to London House Hotel. Until then, we wish you all the best and thank you for choosing to stay with us.Warm regards,London House Hotel Team

8/10 Buono

Klaus

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr schönes Hotel. Super Lage
Soggiorno di 3 notti ad aprile 2024
Risposta di LHH Team, il giorno 10 apr 2024
Dear Klaus,Thank you for your positive feedback. We're delighted to hear that you found London House Hotel very nice and appreciated our great location. Ensuring our guests enjoy their stay with us, from the comfort of our hotel to the convenience of our location, is very important to us. We look forward to welcoming you back in the future for another enjoyable visit.Warm regards,London House Hotel Team

4/10 Scarso

Debra

Non mi è piaciuto: Condizioni e dotazioni della struttura
Our room was extremely hot and the basement area was noisy at night.
Soggiorno di 3 notti ad aprile 2024
Risposta di LHH Team, il giorno 10 apr 2024
Dear Debra,Thank you for taking the time to share your experience with us. We're sorry to hear that your stay was affected by the temperature in your room and noise from the basement area at night. Providing a comfortable and peaceful environment for our guests is paramount, and we regret that we fell short in ensuring this for you.Please rest assured, we take your feedback seriously and will look into both the issue with the room temperature and the source of the noise to implement measures that can prevent such experiences in the future.We value your input and hope to have the opportunity to welcome you back, aiming to provide a stay that not only meets but exceeds your expectations for comfort and tranquility.Warm regards,London House Hotel Team

6/10 Soddisfacente

Samuel

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Las camas podrían estar mejor. El baño y su limpieza podrían estar mejor.
Soggiorno di 3 notti a marzo 2024
Risposta di LHH Team, il giorno 10 apr 2024
Dear Samuel,Thank you for sharing your feedback regarding your stay with us. We're sorry to hear that the beds and the cleanliness of the bathroom did not meet your expectations. Providing comfortable accommodations and maintaining high standards of cleanliness are very important to us, and we regret that we fell short in these areas during your visit.We take your comments seriously and will address them with our housekeeping and maintenance teams to ensure improvements are made. Our goal is to ensure every guest has a comfortable and pleasant experience, and your feedback is invaluable in helping us achieve this.We hope to have the opportunity to welcome you back in the future, providing a stay that fully meets your expectations and showcases the high standards we strive to maintain.Warm regards,London House Hotel Team

10/10 Eccellente

Eshe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
London House is conveniently located within 3 minutes walking distance to major train stations and is surrounded by many restaurant options. The staff is extremely pleasant and helpful. I would highly recommend to anyone visiting London and wanting the convenience of easy commuting.
Soggiorno di 1 notte a marzo 2024
Risposta di LHH Team, il giorno 3 apr 2024
Dear Eshe,Thank you for your kind words and high recommendation. We're delighted to hear that you enjoyed the convenient location of London House Hotel, with its close proximity to major train stations and the variety of restaurant options nearby. Ensuring our guests have a pleasant and convenient base for exploring London is important to us, and it's rewarding to know we succeeded in making your stay enjoyable.We're also thrilled to hear that you found our staff extremely pleasant and helpful. Our team is dedicated to providing the best possible service to ensure our guests feel welcome and supported during their visit.Your recommendation means a lot to us, and we're grateful for the opportunity to have hosted you. We look forward to welcoming you back to London House Hotel in the future for another memorable visit.Warm regards,London House Hotel Team

10/10 Eccellente

Menno

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thank you for the great service
Soggiorno di 4 notti a marzo 2024
Risposta di LHH Team, il giorno 3 apr 2024
Dear Menno,You're very welcome, and thank you for your kind words! We're thrilled to hear that you were pleased with the service during your stay at London House Hotel. Providing great service is at the heart of what we do, and knowing that we were able to make your stay more enjoyable is truly rewarding for us.We hope to have the pleasure of welcoming you back in the future for another great experience.Warm regards,London House Hotel Team

10/10 Eccellente

Lennie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property was very nice for the price i would start again.
Soggiorno di 4 notti a marzo 2024
Risposta di LHH Team, il giorno 3 apr 2024
Dear Lennie,Thank you for sharing your feedback. We're delighted to hear that you found our property very nice and felt it offered good value for the price. Knowing that you would choose to stay with us again is the highest compliment we could receive.We look forward to welcoming you back to London House Hotel in the future, aiming to provide another enjoyable stay.Warm regards,London House Hotel Team