Dear Fabrizio,Thank you for taking the time to share your experience with us from your recent stay. It is always a pleasure to provide all our guests with an excellent service; therefore; thank you very much for your recognition. We look forward to welcoming you back! Best regards,Vinayak Girgune

Dear Monica,Thank you for having taken the time to share your feedback following your recent stay with us. I was to see however, that as a result of the size of your room, your stay was less than perfect. As we do have many different room categories available, it would be my pleasure to personally assist you with choosing a room suitable for your needs, the next time your travels take you to London.Kind RegardsVinayak Girgune

Dear Francesca,Thank you very much for sharing your review with us after your most recent stay. Please accept my sincere apologies about not meeting your overall satisfaction with the check-in experience. We shall be looking forward to welcome you back!Kind Regards,Vinayak Girgune.

Dear Francesca,Thank you very much for taking the time to share your experience with us. I am deeply sorry to hear that we did not meet your expectations on this occasion. Please let me know if you wish to discuss your experience more in detail and I will be pleased to assist you and address your complaint.Kind Regards,Vinayak Girgune.

Dear Guest, Thank you for your feedback. It is greatly appreciated.

Dear Guest, Thank you for your recent stay with us. I am glad to learn that you enjoyed your stay in all aspects. We hope to welcome you back in the near future.

Dear Trystian,We're sorry to hear that your experience fell short of your expectations, resulting in a one-star rating. We value your feedback and would appreciate more information about your specific concerns so that we can address them directly. Please let us know how we can make it right and improve our services for future guests.

Dear Güzel bir konaklama,The room was very clean. However, it is a little small, there is no room to step. Great place to just come, sleep and shower. It's warm and quiet at night. We did not use room services, but they had food services. They came and cleaned the room every day, but they did not clean it on the third day. We don't know why, but it wasn't too much of a problem. There is also a nice and free minibar. The location is very good. There's a train station, lots of breakfast places and Hyde Park 5 minutes away!

Thank you for sharing your feedback on your recent stay with us. We're glad to hear that you had a comfortable stay in central London and found the room to be fully equipped with amenities such as a kettle, microwave, and mini fridge. We apologize for any inconvenience caused by the tight bathroom space, especially if you felt it was not suitable for your needs.We appreciate your understanding regarding the noise from other rooms. We will take your comments into consideration as we continue to improve our guests' experience.It's wonderful to hear that our staff was helpful and friendly throughout your stay. We strive to provide excellent service, and we're delighted that they made a positive impression on you.Thank you for recommending us as a central option for those looking for a convenient place to sleep in London. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

The rooms are very small…. !!! Unfortunately I moved 3 times!!! The first room was so small that I didn't even have room for my bag... no room for my things, I would have had to live out of my bag!!! Anyone who is a bit more corpulent will have problems in the bathroom... I really liked the facilities: safe, refrigerator, ironing board, microwave, kettle and always some pastries. Very centrally located, 2 subway stations within walking distance!!

Thank you very much for your excellent 5 out of 5 star review! We greatly appreciate your positive feedback and are thrilled to hear that you had a wonderful experience during your stay with us.If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to the opportunity to welcome you back and provide you with another outstanding stay in the future.Thank you once again for your fantastic review!

Ground floor room with NOISY air conditioning/heater generator outside net to window. Broken handle from bathroom. Tiny cold bathroom with impossible turn on for water from outside to avoid very cold water falling to your body. Friendly staff and very good English breakfast.

Thank you for taking the time to share your experience with us. We're delighted to hear that our staff was friendly and welcoming and that you found the room well equipped, with lovely complimentary drinks available. We're also glad to hear that the bed was super comfy and the shower powerful and hot.However, we apologize for the issue you experienced with the room being very cold. We understand that this was particularly uncomfortable, especially given the freezing temperatures outside. We apologize for any inconvenience caused by the heating not working properly. We will investigate this matter further to ensure it doesn't happen again in the future.We appreciate your feedback regarding the underfloor heating in the bathroom. We will take this into consideration as we continue to improve our guests' experience during the winter season.Thank you once again for your feedback, and we hope to have the opportunity to provide a more comfortable and enjoyable stay for you in the future.

Thank you so much for your fantastic 10 out of 10 star review! We truly appreciate your kind words and positive feedback. It means a lot to us that you had such a wonderful experience during your stay. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back and providing you with another exceptional stay in the future.Thank you once again for your glowing review!

Thank you for sharing your experience with us. We are glad to hear that you found the hotel to be quite OK, even if the room was small. We understand that the size of the room was not ideal, but as you mention, you were not there to spend a lot of time in the room. We are glad that you appreciated the comfortable bed and the nice welcome gifts, including the box of chocolates. Having access to a kettle and microwave in the room is really a plus.If there is anything else we can do to improve your stay or if you have additional feedback to share, please do not hesitate to let us know. We really appreciate your kind words and hope to have the opportunity to welcome you back in the future.

"Thank you for taking the time to leave us a 4 out of 5 star review! We are thrilled to hear that you had a positive experience with our product/service. We truly value your feedback and appreciate your support.

"Thank you for taking the time to leave us a 4 out of 5 star review! We are thrilled to hear that you had a positive experience with our product/service. We truly value your feedback and appreciate your support.

Thank you for sharing your experience with us! We appreciate your understanding and patience regarding the room not being ready upon your arrival. We're glad to hear that our team was able to quickly resolve the issue and provide you with an upgraded room that was comfortable and quiet.It's great to know that our convenient location near Paddington worked well for you. We strive to ensure our guests have a pleasant and hassle-free stay, and your feedback is greatly appreciated.If there's anything else we can do to enhance your experience or if you have any further suggestions, please feel free to let us know. We look forward to welcoming you back in the future!

Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the size of the rooms and the quality of the pillows. We understand that a comfortable stay is important, and we appreciate your honest assessment.We take your comments seriously and will review our room amenities, including the pillows, to ensure that we are providing the best possible experience for our guests. Your feedback helps us identify areas for improvement, and we are committed to making necessary adjustments to enhance our guests' comfort.We hope that despite these issues, you were able to enjoy other aspects of your stay. If there's anything else you would like to share or any specific suggestions you have, please feel free to reach out. We value your input and would appreciate the opportunity to make it right.Thank you for choosing our establishment, and we hope to have the chance to welcome you again in the future.

Thank you so much for taking the time to leave us a 5 out of 5 star review! We are absolutely thrilled to hear that you had such a fantastic experience with us. Your positive feedback means a lot to our team and serves as a great motivation.We are delighted that our accommodations met your expectations and that you found our location convenient. It's always a pleasure to provide a comfortable and enjoyable stay for our guests.Should you have any further comments, suggestions, or if there's anything else we can assist you with in the future, please don't hesitate to let us know. We truly value your support and hope to have the pleasure of welcoming you back soon!Thank you again for choosing our establishment and for the wonderful review. We appreciate it greatly!

Dear Mark,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel to be of surprising quality and that it met your expectations for a weekend visit to London.Our team works hard to maintain high standards of cleanliness and tidiness, and we're delighted that it contributed to your overall satisfaction. It's also fantastic to know that our location was convenient for your weekend stay. We aim to provide our guests with a comfortable and enjoyable experience, and your feedback is truly rewarding.We appreciate your choice to stay with us and your kind words. If there's anything specific you enjoyed or if there are areas where we can further improve, please feel free to share your insights.We look forward to the opportunity to welcome you back for another great stay whenever your travels bring you to London.Best regards,Hotel Management and Staff

Thank you for taking the time to provide us with your feedback and for your 3 out of 5 star review. We appreciate your honesty and value your input as it helps us improve our services.We apologize if there were any aspects of your stay that did not meet your expectations. We would love to hear more details about your experience so that we can address any specific concerns you may have had.Please feel free to reach out to our management team directly so that we can discuss your feedback further and work towards resolving any issues you encountered.Thank you again for your review, and we hope to have the opportunity to provide you with an improved experience in the future.

Dear ZekeWe sincerely appreciate you taking the time to share your feedback with us. We're genuinely sorry to hear that your experience did not meet your expectations, and we would like to express our sincere apologies for any inconveniences you may have encountered during your stay.Your concerns are important to us, and we would appreciate the opportunity to address them directly. If you could provide more details about the specific issues you faced, it would be immensely helpful for our ongoing efforts to improve our services.Our guests' satisfaction is our top priority, and we take all feedback seriously. Please be assured that your comments have been shared with the relevant departments for immediate attention and resolution.If you would be open to discussing your experience further, please feel free to reach out to us directly. We value your input, and we are committed to learning from this experience to enhance our services.Once again, we apologize for any shortcomings you experienced, and we hope to have the chance to make amends and welcome you back for a more positive experience in the future.Best regards,Hotel Management

Dear Mohammed,Thank you so much for taking the time to leave us a glowing 10-star review! We truly appreciate your kind words and support. It's customers like you that make our work so rewarding.We're thrilled to hear that you had such a positive experience with us. Providing exceptional service and exceeding our customers' expectations is always our top priority, and we're delighted to know that we succeeded in doing so for you.Your feedback encourages and motivates us to continue delivering the best possible experience to all of our valued customers. We are grateful for your trust in our product/service and look forward to serving you again in the future.If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your amazing review!

Dear Dana,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words about our friendly staff and great breakfast.Regarding the size of the room and the decor, we understand that our accommodations may not have met your expectations. We apologize for any inconvenience this may have caused. We are constantly working on improving our facilities and appreciate your feedback as it helps us identify areas for enhancement.We hope that despite the room size and decor, you were able to enjoy your overall stay with us. We would love to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Thank you once again for your valuable feedback.

Dear Amanda,Thank you for taking the time to share your feedback on your recent stay at our hotel. We appreciate your compliments about our friendly staff, clean rooms, comfortable beds, and the toasty warm bathroom.We apologize for any inconvenience you experienced with the narrow space in the club double room. We understand that it may have been a challenge to navigate through the tight area between the foot of the bed and the wall. Your feedback is crucial to us, and we will take it into consideration as we continue to improve our accommodations.Additionally, we apologize for the uncomfortably hot bathroom floor. We will investigate this issue thoroughly to ensure that the temperature is adjusted appropriately to provide a comfortable experience for all our guests.Thank you once again for bringing these matters to our attention. We hope that despite these inconveniences, you were still able to enjoy your overall stay with us. We would be delighted to have the opportunity to welcome you back and provide you with a more pleasant experience.

Dear Tony,Thank you for sharing your feedback regarding your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations, resulting in a one-star review.We would greatly appreciate it if you could provide us with more specific details about the issues you encountered during your stay. This will help us address your concerns and work towards improving our services and facilities.Please be assured that guest satisfaction is our top priority, and we take all feedback seriously. We apologize for any inconvenience caused and would value the opportunity to make it right.If you would be willing to discuss your experience further, please feel free to contact our management team directly. We hope to have the chance to regain your trust and provide you with a more positive experience in the future.Thank you for your time.

Dear August,Thank you for taking the time to review your recent stay at our hotel. We appreciate your feedback and value your opinion.We are glad to hear that your overall experience was fairly positive, resulting in a six out of ten rating. We would like to apologize if there were any aspects of your stay that fell short of your expectations.To better understand your rating and improve our services, we would appreciate it if you could provide us with more specific details about what we could have done to make your stay more enjoyable.Your feedback is important to us, and we will take it into consideration as we continue to strive for excellence in our accommodations and services.Thank you once again for your review, and we hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.

Dear Ramamurthy,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your compliments about the cleanliness of our hotel.However, we apologize for the inconvenience you experienced with the size of the double deluxe room. We understand that the limited space and furniture arrangement made it difficult for you to move around comfortably. Your feedback is important to us, and we will take it into consideration as we continue to improve our room layouts and furniture arrangements.We apologize for any disappointment caused by the size of the bed in the double deluxe room. We will review our room descriptions to ensure they accurately reflect the bed size provided.We also apologize for any inconvenience caused by the lack of on-site restaurant or food options in the surrounding area. We understand that this can be an inconvenience for our guests, and we will consider this feedback as we evaluate options to enhance our dining offerings.Thank you for your honest feedback. We hope that you will consider giving us another chance in the future to provide you with a more satisfactory experience.

Dear Nicole,Thank you for your review and for sharing your experience during your three-day stay at our hotel in London. We are pleased to hear that you found the hotel's location to be convenient for reaching the hot spots quickly and yet still quiet.We are also glad to hear that the room size was great for two people and that you had a spacious and clean bathroom. We take note of your comments regarding the carpet and mattresses, and we will ensure that they are regularly renewed to maintain our guests' comfort.It's wonderful to hear that you had the opportunity to make coffee, tea, and cocoa in your room, and that we provided cookies and a microwave for your convenience. Our staff will be delighted to hear that you found them to be very friendly. We always strive to provide our guests with a pleasant stay.It's great to hear that the Paddington Station, as well as cafes, bars, restaurants, and shopping options, were within walking distance and easily accessible.Thank you for your positive feedback and your willingness to come back anytime. We look forward to welcoming you again on your next visit to London.

Dear Connie,Thank you for your feedback regarding your recent stay at our hotel. We appreciate your positive comments about our convenient location and proximity to various attractions. We understand your concern about the size of the room and apologize for any inconvenience caused. We strive to provide comfortable accommodations for our guests, and we regret that the room fell short of your expectations. Please know that your feedback is valuable to us, and we will take it into consideration as we continue to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.

Dear David,Thank you for your review! We're glad to hear that you were pleasantly surprised by your stay and found the bed comfortable. We apologize for the noise from other rooms, but we're glad that the provided ear plugs helped mitigate the issue. Your feedback is important to us, and we'll take it into consideration to improve our guests' experience. We appreciate your kind words and look forward to welcoming you back in the future. We'll also share your feedback with our staff to ensure they continue providing excellent service.

Dear NavideThank you for taking the time to leave us a review. We value all feedback, both positive and constructive. We're sorry to hear that your experience with us was not up to your expectations. We would greatly appreciate it if you could provide us with more details about your stay so that we can address any issues and improve our services. We strive to ensure our guests have a pleasant experience, and we hope to have the opportunity to make it up to you in the future.

Dear katherine,Thank you for your wonderful review! We are thrilled to hear that you found our property clean and our staff friendly. We take pride in providing a comfortable and welcoming environment for our guests. We appreciate your recommendation and look forward to hosting you again during your future visits to London!

Dear Shahid,Thank you for bringing this matter to our attention. We apologize for any inconvenience or confusion regarding the deposit policy. We understand your frustration and would like to rectify the situation promptly. To assist you further, please provide us with your contact information or booking details via a private message, and we will investigate the matter immediately. Our goal is to ensure that all our guests have a positive experience, and we appreciate your feedback as it helps us improve our services. We apologize once again and look forward to resolving this issue for you.

Dear Mack,Thank you for taking the time to leave us a review. We're pleased to hear that you enjoyed our great location, within walking distance to Paddington, and that you found our breakfast and wait service excellent. We appreciate your feedback about the size of the room, and we apologize if it did not meet your expectations. Regarding the check-in time, we apologize for any inconvenience caused. Our standard check-in time is at 2 pm to ensure that all rooms are properly cleaned and prepared for our guests. However, we understand that sometimes early check-in requests can be accommodated based on availability, and we apologize if this was not communicated clearly. We appreciate your kind words about our friendly front desk staff. Your feedback is important to us, and we will take it into consideration to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Dear Martin,Thank you for your positive review! We're delighted to hear that you enjoyed our great location and found our establishment to be very clean. We strive to provide a comfortable and enjoyable experience for all of our guests, and it's always rewarding to receive feedback like yours. We appreciate your support and hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.

Dear Rodrigo,Thank you so much for your outstanding 10 out of 10 review! We are thrilled to hear that you had such a fantastic experience with us. Providing exceptional service and creating memorable stays for our guests is our top priority, and we're glad that we met your expectations. We truly appreciate your kind words and recommendation. It would be our pleasure to welcome you back in the future for another wonderful stay. If there is anything else we can do to make your next visit even better, please let us know.

Dear Chelsea,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a lovely stay at our hotel and that the location suited your needs. We apologize for the inconvenience caused by the faulty curtain and broken charging points. We will address these issues immediately to ensure they are fixed for future guests. We're sorry for the early morning disturbance caused by the vacuuming in the hallway. We will review our cleaning schedule to ensure it doesn't happen at an inconvenient time for our guests. We appreciate your suggestion regarding the receptionist providing more information, and we will make sure our team is better informed to assist guests with check-out time and breakfast options. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for an even better experience.