Dear Enrico, thank you for taking the time to give us your feedback for our hotel. We are glad you had a positive experience with our breakfast and car parking. We look forward to welcoming you back soon. Kind regards

Grazie per la recensione positiva, Andrea. Siamo felici di sentire che abbia avuto un soggiorno gradevole e trovato un ottimo livello di pulizia. Speriamo di potervi rivedere di nuovo. Buona giornata, Federica

Grazie per la recensione positiva. Siamo lieti che abbia trovato le nostre stanze confortevoli e che il servizio sia stato impeccabile. Abbiamo altri sette hotels nel centro di Londra. La prossima volta che e' in citta' perche' non prova uno di essi? Speriamo di vedervi presto di nuovo. Buone Feste, Federica

Grazie per la tua recensione. Siamo lieti di sentire che abbia trovato la nostra struttura di suo gradimento, tuttavia, ci dispiace che il suo non sia stato un soggiorno perfetto. Siamo mortificati che il servizio al ristorante sia stato deludente, e chiedo scusa per l'esperienza negativa. Speriamo comunque di potervi accogliere di nuovo e stupirvi la prossima volta. Cordiali Saluti, Fede

Dear Guest, Grazie for your lovely review. It is great to see you had a good stay with us and were assisted well by our team. We hope you will be able to visit us again soon. Best regards, Jill van Rest Operations Manager Park Plaza London Park Royal

Dear Alessandro, Thank you very much for your great review! 10 out of 10 is our favourite score! We hope to see you again soon. Best regards, Jill van Rest Operations Manager Park Plaza London Park Royal

Dear guest, Thank you very much for your great review, we are happy to see you enjoyed your time with us so much!

Dear guest, thank you very much for your review! We hope you will be back again in the future.

Dear guest, Thank you for taking time to write such a nice review. We appreciate the feedback and will use it to fine tune our operations and improve further. Please feel free to contact us directly, should there be anything we can do in advance, and we hope to see you again in the future. Warm Regards, Corina Bodrug Team Leader

Dear Nicola, We are very sorry the cleanliness wasn't up to our typical standards and I apologise for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team. Warm Regards, Richard Clogg General Manager Park Plaza London Park Royal

Dear Daniela, Thank you for taking the time to review your stay with us. I would like to apologise for the inconvenience that you had at the breakfast room and I am sorry to hear that you were not satisfied with the cleanliness of the hotel. Please be assured that your comment has been passed onto the Housekeeping Manager and the Food and Beverage Manager for their immediate attention. However, I am truly happy to hear that you were satisfied with the level of service provided by the Reception staff. We look forward to welcoming you back. Kind regards, Laura Rizzato Reception Manager

Dear Giancarlo, Thank you for your 5 star review. We are thrilled you enjoyed your stay with us after your search. We hope you will choose to stay with us again in the future. Warm Regards, Richard Clogg General Manager Park Plaza London Park Royal

Dear guest, thank you for your review. We are sorry to learn that your stay with us did not live up to your expectations. Please rest assured we are working diligently to deliver the most excellent experiences at all times, and we are saddened to read about your. If you have a moment and are willing to share more information regarding your experience, please do no hesitate to reach out to us. Kind Regards,

Hello Neeraj, thank you for sharing your review. We are very pleased to hear you found the hotel modern and chic, and impressed by the location. We hope to see you again in the future. Best regards

Dear Mustafa, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Yasir, thank you for your review and for choosing our hotel. We are happy to see that you liked the stay, however, We are sorry to hear that you encountered some maintenance issues in your rooms, I wish we could resolve it during your visit, our Front of House team is on hand ready to help 24/7. Please accept my apologies as this is not our usual high standard at all. Currently, we are working on improving our online check in system, and we would love to welcome you back and truly impress you with our service in future. Kind regards, Alina

Dear Carina, thank you for taking the time to share your feedback. It was a pleasure to have you as our guests. We are happy you loved your room. See you again soon! Kind regards, Senami

Thank you Ralph for your feedback. It is great to learn you found the location convenient and we are pleased you enjoyed your stay with us. We look forward to welcoming you back. Kind regards, Senami

Dear Babuji, thank you for your feedback, We truly appreciate your nice comments towards the hotel. We regret that our cleaning measures had a negative impact on your experience. All of these measures have been introduced with the Safety and Well-being of our guests and team members in mind. Our Housekeeping team is always willing to clean and service the rooms every day upon request, so we are sorry if you were not well informed during your visit. I hope we will have the opportunity to welcome you back and exceed your expectations and it would be our pleasure to make sure your next stay with us is memorable for all the right reasons. kind regards, Olga

Dear Benny, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority. We hope to see you again soon. Kind Regards, Solari