Dear Andrea, thank you for your feedback during your recent stay. We are glad you enjoyed your stay with us. We do look forward to welcoming you again. Kind Regards, Alina

Thank you for your comment, Chiara,We are glad that you found our hotel in an excellent location. Nonetheless, we are sorry to see that your stay didn't quite live up to a 5/5 experience - which is always our aim. We hope we have another chance to welcome you and deliver a 5/5 experience in the future. Kind regards,

Dear Enrica, Thank you for taking a moment to share your experience. We are pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.Kind Regards,Kristine

Dear MATTEO,Warm greetings from Park Plaza Victoria London and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Kristine

Thank you for your nice feedback, Francesco,We are so happy to see you enjoyed your stay with us. We cannot wait to welcome you back! Kind regards,

Dear Luca, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Thank you for your feedback, Umberto. I am delighted to read that you were happy with the standard of the cleanliness of our room. We are looking forward to welcoming you back soon. Kind regards, Jeffrey

Dear Guest, Thank you very much for taking the time to review the hotel, awarding us with a perfect score! We are delighted to receive your appreciation towards the convenient location of the hotel, and the customer service received by our Italian staff who, indeed, counts quite a few members. We look forward to welcoming you to park Plaza Victoria on the next occasion. Warmest regards

Dear Guest, Thank you for taking the time to leave us a feedback regarding your recent stay at Park Plaza Victoria. We are glad to hear that your experience with us has been satisfactory, and we look forward to welcoming you again on the next occasion. Warmest Regards

Cheers for the perfect score, Emanuele! Glad you loved our location and enjoyed exploring London. We look forward to your return. -Ilona

We loved having you with us. Francesca! Thank you for rewarding us with the maximum score. We are so happy that you enjoyed our cozy rooms and teamwork. We would definitely love to have you back in the future! -Ilona

Dear Guest, Thank you for your feedback. We are happy you loved the size of the room, however, it is unfortunate that our bathrooms were not to your liking. I am sure our one-bedroom suites would satisfy your needs much better and you would enjoy the experience more. We hope to wow you on your next visit to London! -Ilona

Dear James, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location. I'm so sorry to hear that your room did not meet our high standards of cleanliness and maintenance and negatively impacted your stay. Please accept my sincere apologies for any inconvenience caused. This does not meet our usual high standards and we wish we could have made this right for you during your stay. We do hope to welcome you back to have a new opportunity to exceed your expectations. Kind Regards,

Dear Pauline, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Solari

Dear Sharisse, thank you for your feedback. We are happy you enjoyed your stay with us. We hope to welcome you back soon! Kind regards, Senami

Dear Susan, we are happy you enjoyed your stay with us. We hope to welcome you again. Kind regards, Senami!

Dear Jose, thank you for your feedback. We are pleased to hear about the positive aspects of your stay. However, we deeply regret that certain areas fell short of expectations. We look forward to welcoming you back and pleasantly surprise you. Kind regards, Senami

Dear Victoria, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay and lovely to read such nice comments! We truly hope you come back to stay with us again very soon. Kind regards, Solari

Thank you for sharing your review, Armando. We are delighted to hear you enjoyed your stay with us and found that our staff, facilities, and breakfast was great. We are sorry that the extra bed was uncomfortable for your children and that we couldn't resolve it during your stay. Hopefully next time we can offer a bed more to your taste and pleasingly surprise you next time. Kind regards