Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 220 su 460 recensioni" "
10 - Eccellente
220
Valutazione di 8 - Buono. 92 su 460 recensioni" "
8 - Buono
92
Valutazione di 6 - Soddisfacente. 66 su 460 recensioni" "
6 - Soddisfacente
66
Valutazione di 4 - Scarso. 33 su 460 recensioni" "
4 - Scarso
33
Valutazione di 2 - Terribile. 49 su 460 recensioni" "
2 - Terribile
49
9,0/10
Pulizia
7,8/10
Personale e servizio
8,4/10
Servizi
8,6/10
Condizioni e dotazioni della struttura
8,2/10
Ecosostenibilità
Recensioni
10/10 Eccellente
GIANLUCA
27 feb 2022
GIANLUCA
Soggiorno di 1 notte a febbraio 2022
Risposta di Zane , il giorno 16 mar 2022
Dear Gianluca,
Thank you so much for taking time and reviewing our property. Team will be pleased with 10/10 score.
We are hoping to welcome you back in near future.
Best wishes,
Radisson Red Team
10/10 Eccellente
KOJI
Viaggio di gruppo
21 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
駐車スペースが広くて遅くチェックインしても停めれました。
KOJI
Soggiorno di 1 notte a maggio 2024
10/10 Eccellente
nick
Viaggio di coppia, Viaggio di lavoro
19 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and service was excellent
nick
Soggiorno di 1 notte a maggio 2024
8/10 Buono
Mercedes, Denver
Viaggio con la famiglia
6 mag 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Was okay.
Mercedes
Soggiorno di 1 notte ad aprile 2024
8/10 Buono
Hristo
30 apr 2024
Probably the nicest airport hotel I’ve stayed at. You have everything you - quiet, comfortable bed, cleanliness, friendly staff, easy to get to the terminal, a spacious, well equipped and clean gym and not too expensive.
Hristo
Soggiorno di 1 notte ad aprile 2024
8/10 Buono
Nicole
27 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good for a quick layover
Nicole
Soggiorno di 1 notte a marzo 2024
10/10 Eccellente
Randy L
19 apr 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great service!!
Randy L
Soggiorno di 1 notte ad aprile 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 21 apr 2024
Dear Randy,Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Anton
Viaggio con la famiglia
17 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great but the true gem was the breakfast with its meals variety. Keep it up.
Anton
Soggiorno di 1 notte ad aprile 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 21 apr 2024
Dear Anton,Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Jamie
10 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jamie
Soggiorno di 1 notte ad aprile 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 21 apr 2024
Dear Jamie,Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
rebecca
19 mar 2024
rebecca
Soggiorno di 1 notte a marzo 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 31 mar 2024
Dear Rebecca,Thank you for your feedback regarding your stay at Radisson RED Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson RED Hotel, Heathrow
10/10 Eccellente
Phillip
16 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Phillip
Soggiorno di 1 notte a marzo 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 31 mar 2024
Dear Phillip,Thank you for your feedback regarding your stay at Radisson RED Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson RED Hotel, Heathrow
10/10 Eccellente
Lianne
11 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stunning luxury hotel.
Lianne
Soggiorno di 1 notte a marzo 2024
Risposta di Radisson Hotel, Heathrow, il giorno 31 mar 2024
Dear Lianne,Thank you for your feedback regarding your stay at Radisson RED Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson RED Hotel, Heathrow
8/10 Buono
James
8 mar 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Check in was a bit slow & directions to my room were not great.
But the leisure facilities were pretty good
James
Soggiorno di 1 notte a marzo 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 9 mar 2024
Dear James,Thank you for taking the time to share your feedback from your visit to Radisson RED Hotel, Heathrow.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Hotel, Heathrow, I look forward to welcoming you back.Sincerely, Radisson RED Hotel, Heathrow
8/10 Buono
Monica
Viaggio di lavoro
3 mar 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Restaurant was awful.
Limited amenities nearby.
Staff were nice but hotel was over-staffed.
Monica
Soggiorno di 3 notti a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 9 mar 2024
Dear Monica,Thank you for taking the time to share your feedback from your visit to Radisson RED Hotel, Heathrow.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Hotel, Heathrow, I look forward to welcoming you back.Sincerely, Radisson RED Hotel, Heathrow
4/10 Scarso
John, Clearwater
Viaggio di lavoro
2 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the idea of contactless check-in but for some reason mine did not work. It told me there were no more rooms available for the night. So I approached the staff and they started to look into it. It took them 20 mins to find me a room. They gave me a drink voucher at the bar. The room they ended up giving me was a room that had bunk beds in it. I was supposed to have executive lounge access but was not mentioned or informed of its location.
John
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 2 mar 2024
Dear John,Thank you for taking the time to share your feedback from your visit to Radisson RED Hotel, HeathrowPlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions to avoid similar issues occurring in the future.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson RED Hotel, Heathrow, I look forward to welcoming you back.We would be very happy if you would consider giving us a second chance in the future. Sincerely, Radisson RED Hotel, Heathrow
10/10 Eccellente
Jasmine
Viaggio di coppia
27 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Hotel Is Very Nice!
Jasmine
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 2 mar 2024
Dear Jasmine,Thank you for taking the time to share your feedback from your visit to Radisson RED Hotel, Heathrow.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson RED Hotel, Heathrow, I look forward to welcoming you back.Sincerely, Radisson Red Hotel, Heathrow
6/10 Soddisfacente
Tosh
21 feb 2024
Tosh
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 25 feb 2024
Dear Tosh,Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Petra
19 feb 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Petra
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 25 feb 2024
Dear Petra,Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
6/10 Soddisfacente
Kulvinder
Viaggio di coppia
18 feb 2024
Mi è piaciuto: Condizioni e dotazioni della struttura
Nice area. Lovely hotel
All good
However drinks and restaurants very pricy
Kulvinder
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 25 feb 2024
Dear Kulvinder,Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
8/10 Buono
Oluwakemi
17 feb 2024
Oluwakemi
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 31 mar 2024
Dear Oluwakemi,Thank you for your feedback regarding your stay at Radisson RED Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson RED Hotel, Heathrow
2/10 Terribile
Malin
Viaggio con la famiglia
14 feb 2024
Non mi è piaciuto: Personale e servizio
A SMILE COSTS NOTHING
So if youre expecting a warm smile and a friendly greeting when you check in... dont. Approached the desk to check in and was just stared at stonefaced by the woman at the desk no hello no how can i help, just a blank unwelcoming stare.
Whilst checking in i informed the receptionist that i had selected late check out in error and that it was no longer needed. She told me that she had removed it.... so imagine my suprise when i woke up this morning and £46.20 (late check out charge) had been taken from my bank account. So off i go to the reception desk. I smile politely at the gentleman behind the desk and explain. He looks at me half asleep and says " i dont know ive only just got here" i then had to ask him to get a manager as he didnt know what to do!! Still waiting on my refund. Also very expensive for food and drink.
Malin
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 25 feb 2024
Dear Malin,Thank you for taking the time to share your experience with us. We deeply apologize for the disappointing service you received during your stay. It's disheartening to hear that our team did not provide the warm and welcoming hospitality that we strive for.We sincerely regret the miscommunication regarding the late check-out charge. Rest assured, we are actively investigating this matter and working to issue your refund promptly. Your feedback has been shared with our management team to address the lapse in service and ensure that similar incidents do not occur in the future.We value your feedback as it helps us improve and provide better experiences for our guests. If there is anything else we can do to make amends for your experience, please do not hesitate to contact us directly.We hope to have the opportunity to welcome you back in the future and restore your faith in our hospitality.Sincerely,Radisson Red Hotel heathrow
10/10 Eccellente
Mobolaji
Viaggio di lavoro, Viaggio con la famiglia
10 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall great.
Mobolaji
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 25 feb 2024
Dear Mobolaji,Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
6/10 Soddisfacente
Elvira
10 feb 2024
Elvira
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 25 feb 2024
Dear Elvira,Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
6/10 Soddisfacente
Ismo
8 feb 2024
Ismo
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
2/10 Terribile
peter
8 feb 2024
peter
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
10/10 Eccellente
Peggy
Viaggio con la famiglia
5 feb 2024
Excellent
We were in London for a match day and stayed here after …bus service excellent from thermal 2 , arrived and check in was simple .. had a drink and starters , service was excellent.. bed room was perfect 3 adults and a child ! Everthing was spotless, crisp and clean . Breakfast in morning had everything we needed, not sure about location of breakfast Resturant , needs a sign showing direction !!! Over all we would highly recommend 😊
Peggy
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
4/10 Scarso
Yekaterina
5 feb 2024
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia e personale e servizio
Yekaterina
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
10/10 Eccellente
Steve
3 feb 2024
Steve
Soggiorno di 1 notte a febbraio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 31 mar 2024
Dear Steve,Thank you for your feedback regarding your stay at Radisson RED Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson RED Hotel, Heathrow
10/10 Eccellente
Natasha
29 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great airport hotel, perfect for travellers
Lovely hotel, I cannot fault it at all.
Natasha
Soggiorno di 1 notte a gennaio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
8/10 Buono
Rowan
28 gen 2024
Rowan
Soggiorno di 1 notte a gennaio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
martin
27 gen 2024
martin
Soggiorno di 1 notte a gennaio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Kelvin T
22 gen 2024
Mi è piaciuto: Condizioni e dotazioni della struttura
I like this hotel a lot. I always try to stay here after arriving back in the UK.
Kelvin T
Soggiorno di 1 notte a gennaio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Ann
22 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic breakfast
The thing that sets this hotel apart is its breakfast buffet. Everything from fresh squeezed orange juice to various breakfast meats (and vegie sausages) and even anoodle dish and pastries etc. And this hotel very easy to get to by public bus (105,111,278, or 285) for those who travel in UK.
Ann
Soggiorno di 1 notte a gennaio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Mohammad
11 gen 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Mohammad
Soggiorno di 1 notte a gennaio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Stephen
9 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I love this place
Stephen
Soggiorno di 1 notte a gennaio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Julie, Thornton
Viaggio con la famiglia
4 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Julie
Soggiorno di 1 notte a dicembre 2023
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Francisco J
3 gen 2024
Francisco J
Soggiorno di 1 notte a gennaio 2024
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
2/10 Terribile
Martin
30 dic 2023
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Very disappointed
Checkin took 20 mins with only 2 staff and 1 dealing with an issue. No attempt to apologise to the queue. We were upgrade from a family room as only 2 of us staying not 3. However we went to use the gym and instructor asked us to sign in. Ladies changing rooms flooded from toilets. Pool heating not working and freezing cold. Bags for wet clothes dispenser empty. No warning from instructor that there were issues. Had drinks in bar but tables dirty and not been clean/cleared dispite 2 staff and it being quiet. Room service meals all cold and chips under cooked. Did not complain at time as had a 3:00am start next day.
Martin
Soggiorno di 1 notte a dicembre 2023
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
10/10 Eccellente
Shawn
26 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Shawn
Soggiorno di 1 notte a dicembre 2023
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Line
Viaggio di lavoro
26 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Line
Soggiorno di 1 notte a dicembre 2023
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
6/10 Soddisfacente
Matt
23 dic 2023
Mi è piaciuto: Pulizia
Food in the restaurant was awful and noise
Matt
Soggiorno di 1 notte a dicembre 2023
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
6/10 Soddisfacente
Nicholas
Viaggio di lavoro
21 dic 2023
Non mi è piaciuto: Pulizia e personale e servizio
Terrible Staff
The lighting in the room was that dim you could not see if the room was clean, combined with the very dark decor it made it very morbid.
At the bar captain Kirk would have been proud of me as my cloaking devise was obviously working well as i waited for 25 minutes to be served. I eventually worked out that it was because I was lacking the botox lips and sweeping brush eye lashes.
The gentleman at check in needs to learn to speak english as you should not have to offer to use google translate in a hotel in the UK.
The hotel has potential, i book over 1000 rooms a year across the globe and the staff at this one are by far the worst.
Nicholas
Soggiorno di 1 notte a dicembre 2023
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
6/10 Soddisfacente
Ben
Viaggio con la famiglia
18 dic 2023
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Ben
Soggiorno di 1 notte a dicembre 2023
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, HeathrowThank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
8/10 Buono
Hema
17 dic 2023
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Hema
Soggiorno di 1 notte a dicembre 2023
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Christopher
17 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
One night stay before Heathrow flight
Great stay, looking for something close to Heathrow for 1 night but would definitely stay again. Friendly welcome, great interiors and room decor, fantastic breakfast and really spacious and comfortable room. We upgraded before our visit to our executive room (subject to availability) when we arrived there were no upgraded rooms available however you wouldn’t notice, the standard rooms were so good.
Christopher
Soggiorno di 1 notte a dicembre 2023
Risposta di Radisson REDTeam, il giorno 18 dic 2023
Dear Christopher, Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
10/10 Eccellente
Jean Marc
16 dic 2023
Jean Marc
Soggiorno di 1 notte a dicembre 2023
Risposta di Radisson Red Hotel, Heathrow, il giorno 10 feb 2024
Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Sandrine
9 dic 2023
Sandrine
Soggiorno di 1 notte a novembre 2023
10/10 Eccellente
Minsun
Viaggio di lavoro
8 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Minsun
Soggiorno di 1 notte a novembre 2023
10/10 Eccellente
Ashley
Viaggio di coppia
7 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ashley
Risposta di Radisson Red Hotel, Heathrow, il giorno 25 feb 2024
Dear Ashley,Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Red Hotel, Heathrow
10/10 Eccellente
Marcus
Viaggio di lavoro
4 dic 2023
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Cigarette buts all around the front of hotel and in car park
Marcus
Soggiorno di 1 notte a dicembre 2023
Risposta di Radisson REDTeam, il giorno 18 dic 2023
Dear Marcus,Thank you for taking the time to share your feedback from your visit to Radisson RED Hotel, HeathrowPlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions to avoid similar issues occurring in the future.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson RED Hotel, Heathrow, I look forward to welcoming you back.We would be very happy if you would consider giving us a second chance in the future. Sincerely, Radisson RED Hotel, Heathrow