Con stile personalizzato, con arredamento individuale, postazione laptop

Recensioni per Sonder St. John's Garden

3.5 out of 5
Sonder St. John's Garden
120 Saint John Street, London, England

Recensioni

5,8
Valutazione di 10 - Eccellente. 7 su 37 recensioni" "
Valutazione di 8 - Buono. 5 su 37 recensioni" "
Valutazione di 6 - Soddisfacente. 11 su 37 recensioni" "
Valutazione di 4 - Scarso. 2 su 37 recensioni" "
Valutazione di 2 - Terribile. 12 su 37 recensioni" "

6,6/10

Pulizia

4,8/10

Personale e servizio

5,6/10

Servizi

5,8/10

Condizioni e dotazioni della struttura

6,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

Paul

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
No lift, very tight stairway and hallway. 6 stories is a long way to climb with suitcase in a narrow stairway. Zero communication. No early check in or checkout unless you want to pay 25 gbp per hour. House keeping costs extra.
Soggiorno di 6 notti ad aprile 2024

8/10 Buono

Val

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The room was spotless, and had nearly everything I needed. The room. I had needed somewhere to eat, I had to eat on the bed. On the plus side, the linen was spotless and the kitchenette was well equipped
Soggiorno di 3 notti a marzo 2024

6/10 Soddisfacente

José

Mi è piaciuto: Pulizia
Soggiorno di 3 notti a febbraio 2024
Risposta di Sonder, il giorno 12 feb 2024
Hi José, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

2/10 Terribile

Jonathan

Viaggio di lavoro
Non mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 18 notti a gennaio 2024
Risposta di Sonder, il giorno 12 feb 2024
Hi Jonathan, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

10/10 Eccellente

Mia

Soggiorno di 5 notti a dicembre 2023

2/10 Terribile

barie

Soggiorno di 1 notte a novembre 2023
Risposta di Sonder, il giorno 12 dic 2023
Hi Barie, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

6/10 Soddisfacente

Stephen

Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Pia

Soggiorno di 3 notti a novembre 2023
Risposta di Sonder, il giorno 8 dic 2023
Hi Pia, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

10/10 Eccellente

Charlotte

Soggiorno di 5 notti a novembre 2023
Risposta di Sonder, il giorno 8 dic 2023
Hi Charlotte, thank you for staying with us and leaving a review. We’re thrilled to hear about your experience. We hope to host you again soon at one of our many locations around the globe.

2/10 Terribile

Karim

Soggiorno di 4 notti a novembre 2023
Risposta di Sonder, il giorno 13 nov 2023
Hi Karim, your feedback is appreciated. We're sorry to see your stay fall short of expectations and apologize for any issues you dealt with. We'd love to hear more about what we could've done better. Please feel free to reach out to us at any time.

8/10 Buono

Bente

Soggiorno di 3 notti a ottobre 2023

6/10 Soddisfacente

Luciano

Viaggio di gruppo
Mi è piaciuto: Pulizia
Almost…
The location is excellent, & check in was super easy. Place was very clean, but… it was not the room I booked. The room I booked showed a washer in the pictures. Thus, I packed for my long trip expecting to do some laundry there. After using the app to communicate with someone from Sonders, it didn’t go anywhere. The room I booked was already occupied and they were trying to get me a room at another property. Not ideal because after 15 hours traveling I didn’t want to go somewhere else. I waited for an hour sitting on a chair for this possible relocation. I didn’t want to make myself comfortable because that room could be needed. After one hour without response I started the chat again and it seemed I had to explain everything again to a new person. I gave up and just did my laundry in the kitchen sink. Beyond that frustration, it was also hard to get good sleep. The room faces a very loud street. I’m used to city noise but that was a lot. Closing the window would help but the room would get too hot. The fan provided was basically useless and was almost as loud as the street. Lastly, there were sulfer smells that would come from the bathroom randomly regardless of whether the ventilation fan was on or not.
Soggiorno di 6 notti a ottobre 2023

6/10 Soddisfacente

Stef

Soggiorno di 4 notti a ottobre 2023
Risposta di Sonder, il giorno 13 ott 2023
Hi Stef, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 Buono

José Luis

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Buena opcion para ir a Londres viendo los precios que hay. Las habiataciones son pequeñas pero con todo lo necesario para pasar unos dias. La atención recibida tanto telematicamente por Arturo como presencial por Clara fueron excelentes. Recomiendo este alojamiento a toda persona que quiera ir a Londres y no dejarse el sueldo en ello. Hay una estación de metro cerca por lo que tienes Londres a tu alcance totalmente.
Soggiorno di 4 notti a ottobre 2023

8/10 Buono

Vivian

Mi è piaciuto: Comfort della camera
God tur til London
Godt overnatningssted
Soggiorno di 3 notti a ottobre 2023

2/10 Terribile

Isabelle

Soggiorno di 1 notte a ottobre 2023
Risposta di Sonder, il giorno 11 ott 2023
Hi Isabelle, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

2/10 Terribile

Elad

Mi è piaciuto: Pulizia
The worst hotel experience that we ever had.
No air conditioning in the room. There were 32 degrees Celsius over the day... No elevator. No reception. No one who speaks English in the hotel. We had problems. The only solution was to chat with a representative who gave a terrible service. We will never go back there again.
Soggiorno di 6 notti a settembre 2023
Risposta di Sonder, il giorno 8 ott 2023
Hi Elad, your feedback is important to us. We're sorry your stay was disappointing. We do our best to inform our guests that we don't have air conditioning, an elevator, or a front desk at this property, but we apologize if anything was unclear. We're sorry you had a difficult time with our online support team. You can also reach us over the phone if you prefer. If you decide to give us another try, we'd love to show you a better experience.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Sonder, il giorno 13 set 2023
Thank you for your feedback. We do our best to make every stay enjoyable, and we apologize for falling short here. We'll work to improve for the future. We hope to host you again and show you a better experience.

10/10 Eccellente

Gustavo

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
T
Soggiorno di 3 notti ad agosto 2023

2/10 Terribile

Warwick

Soggiorno di 1 notte a settembre 2023
Risposta di Sonder, il giorno 11 set 2023
Hi Warwick, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 Buono

Jaime

Soggiorno di 2 notti a settembre 2023

2/10 Terribile

Daniel

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nie wieder Sonder! Abgewohnt, dreckig, kaputt und dafür unverschämt teuer. Angeblich sind die Zimmer so „billig“ weil du gegen Gebühr auf Abruf geputzt wird. Kostet dann 40 Pfund und ohne das bekommt man nicht mal neues Klopapier. Wasserdruck in der Dusche nicht vorhanden, Deckenlicht im Bad war defekt und wurde erst zwei TGe später repariert, Abfluss stinkt, Fenster ließen sich kaum öffnen (hatten ein Zimmer im Dachgeschoss)
Soggiorno di 7 notti ad agosto 2023

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera
Ce lieu était parfait pour moi
très très pratique tout ce fait online. le chek-in, les codes d accès, de wifi, y a toutes les informations. Y a suffisamment tout ce qu il faut dans la cuisine. la salle de bain pareil. et le lit est confortable et spacieux. Tout est en bonne état et propre. Le tout petit couac, un peu de bruit, les escaliers tout le long du mur de la chambre, on entend tout le passage (perso ça ne me dérange pas) la localisation est hyper pratique, la station farringdon, tellement pratique pour visiter. et à pieds c'est pas loin de shoredich et barbican, mon quartier favori.
Soggiorno di 5 notti ad agosto 2023

6/10 Soddisfacente

Tony

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
Tiny. Just about ok for one person overnight
Room was very small and I kept banging my head on the light above the bed! Lots of utensils and crockery. Strangely no milk sachets to have with tea and no coffee at all despite a Nespresso coffee machine. No air con, and I couldn’t open the windows as it was so noisy on the street. They did have good Wi-Fi and Netflix
Soggiorno di 1 notte a luglio 2023
Risposta di Sonder, il giorno 21 lug 2023
Hi Tony, thanks for staying with us and providing a review. We're sorry your room fell short of expectations. We do our best to show all aspects of our spaces on our listings, but we apologize if anything was unclear. Please accept our apologies for the lack of coffee in your kitchen area. There should've been some. Please feel free to reach out to our support team 24/7 to get things like this delivered to your door. You can always reach us through our app, call, text, or email for help. If you decide to give us another try, we'd love to host you again at any of our 40+ locations worldwide.

6/10 Soddisfacente

Karina

Soggiorno di 4 notti a luglio 2023
Risposta di Sonder, il giorno 11 lug 2023
Hi Karina, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

2/10 Terribile

Jerry

Soggiorno di 4 notti a giugno 2023
Risposta di Sonder, il giorno 13 giu 2023
Hi Jerry, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

2/10 Terribile

Jeanette

Soggiorno di 1 notte a maggio 2023
Risposta di Sonder, il giorno 25 mag 2023
Hi Jeanette, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

6/10 Soddisfacente

Hannah

Mi è piaciuto: Pulizia
Soggiorno di 3 notti a maggio 2023
Risposta di Sonder, il giorno 23 mag 2023
Hi Hannah, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 Eccellente

MISS JANET ANN

Soggiorno di 1 notte a maggio 2023
Risposta di Sonder, il giorno 24 mag 2023
Hi Miss Janet, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

6/10 Soddisfacente

ANUPAMA

Soggiorno di 5 notti a febbraio 2023
Risposta di Sonder, il giorno 8 mar 2023
Hi Anupama, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, and we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

2/10 Terribile

Taylor

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 11 notti ad aprile 2022

6/10 Soddisfacente

carolina

Soggiorno di 6 notti a marzo 2022

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 16 notti a febbraio 2020

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Finding the property is nigh on impossible and then it’s a dimly lit alley with a glass door and you must have internet codes which in an insecure street environment isn’t easy if you are losing phone charge. No staff at the property. Room was reeking of smoke. Was told air freshener would be dropped off...it wasn’t.
Soggiorno di 3 notti a novembre 2019

2/10 Terribile

Wararak

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2019