Esterni

Recensioni per The Chelsea Harbour Hotel and Spa

5 out of 5
The Chelsea Harbour Hotel and Spa
Chelsea Harbour, London, England

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 472 su 1003 recensioni" "
Valutazione di 8 - Buono. 218 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 115 su 1003 recensioni" "
Valutazione di 4 - Scarso. 88 su 1003 recensioni" "
Valutazione di 2 - Terribile. 110 su 1003 recensioni" "

8,4/10

Pulizia

8,0/10

Personale e servizio

8,0/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Struttura un po’ vecchia che andrebbe ristrutturata, ma camera pulita. Personale gentile e cordiale
Soggiorno di 4 notti a dicembre 2023
Risposta di Luz Bianco, il giorno 3 gen 2024
Caro Gaetano,Mi dispiace sentire che hai notato che la struttura potrebbe essere un po' datata e che potrebbe beneficiare di una ristrutturazione. Tuttavia, sono felice che la tua camera fosse pulita e che il personale fosse gentile e cordiale. Il feedback sulla struttura è prezioso, e lo trasmetterò ai responsabili per eventuali miglioramenti futuri.Se c'è qualcos'altro che vorresti condividere o se hai ulteriori domande o richieste, fammelo sapere. Spero che tu abbia avuto nel complesso un soggiorno piacevole, nonostante le considerazioni sulla struttura. Grazie per aver condiviso la tua esperienza!GrazieLuz BiancoGuest Relation Executive

10/10 Eccellente

Simone

Soggiorno di 6 notti a maggio 2023
Risposta di Mohamed Ibrahim, il giorno 20 giu 2023
Dear Simone,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Hotel carino , camere grandi ma vecchie . Da rivedere
Soggiorno di 2 notti a giugno 2019
Risposta di Bart, il giorno 8 lug 2019
Thank you very much for your review. Best Regards,

6/10 Soddisfacente

Maria

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
In bagno si sentiva puzza di fogna, la zona SPA troppo vecchia
Soggiorno di 3 notti ad aprile 2019
Risposta di Bart, il giorno 18 giu 2019
Thank you very much for your positive review! Best Regards,

10/10 Eccellente

malcolm

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very good service
Soggiorno di 2 notti a maggio 2024

10/10 Eccellente

Nasser, Salmiyah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I stayed before at the Harbour Hotel. They did some soft renovation to their inventory, they still need to level the aminites to the 5 starr pre-requisites such as aminites specific to the bath tub. Other than that a clean and nice place to stay ... Will do it again n again
Soggiorno di 8 notti a maggio 2024
Risposta di Luz Bianco, il giorno 22 mag 2024
Dear Nasser,Thank you for sharing your feedback about your recent stay at the Harbour Hotel. We're glad to hear that you had a pleasant experience and found the hotel to be clean and nice.We appreciate your comments regarding the recent soft renovations. Your feedback about the amenities, particularly those specific to the bathtub, is invaluable. Ensuring that our amenities meet the expectations of a 5-star establishment is a priority for us, and we will certainly take your suggestions into consideration for future improvements.It's wonderful to know that despite this, you still enjoyed your stay and plan to return. We look forward to welcoming you back again and again, and we aim to make each visit even better than the last.Kind Regards,Luz BiancoGuest Relation Executive

10/10 Eccellente

Sam

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Welcoming and lovely breakfast .
Soggiorno di 1 notte a maggio 2024
Risposta di Mohit Aboti - Guest Relation Manager, il giorno 14 mag 2024
Dear SamThank you for your positive feedback about your recent stay at The Chelsea Harbour Hotel & Spa. We're delighted to hear that you found our hotel and services to your satisfaction.We look forward to welcoming you back soon.Best regards,Mohit AbotiGuest Relations ManagerThe Chelsea Harbour Hotel & Spa

2/10 Terribile

Bruce

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Mohit Aboti - Guest Relation Manager, il giorno 8 mag 2024
Dear, BruceThank you very much for your stay at the Chelsea Harbour Hotel. Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohit AbotiGuest relation Manager

10/10 Eccellente

Julia Antilley

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff are absolutely lovely, so welcoming and friendly. The accommodation and food was superb.
Soggiorno di 1 notte ad aprile 2024
Risposta di Mohit Aboti - Guest Relation Manager, il giorno 1 mag 2024
Dear Julia Antilley,Thank you for your kind words! We're thrilled to hear that you found our staff welcoming and friendly, and that you enjoyed our superb accommodation and food. Your satisfaction is our top priority, and we're delighted to have provided you with a memorable experience. We look forward to welcoming you back for another fantastic stay at Chelsea Harbour Hotel.Warm regards,Mohit AbotiGuest Relations ManagerChelsea Harbour Hotel and Spa

10/10 Eccellente

Rosie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly, helpful staff. Made special effort for my birthday, thank you!
Soggiorno di 1 notte ad aprile 2024
Risposta di Mohit Aboti = Guest Relation Manager, il giorno 16 apr 2024
Dear RosieThank you for sharing your feedback on your recent stay at Chelsea Harbour Hotel and Spa.We're thrilled to hear you had a great experience! Your satisfaction is our priority, and we look forward to welcoming you back soon.Warm regards,Mohit AbotiGuest Relations Manager

10/10 Eccellente

Sinan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good Hotel
Soggiorno di 4 notti a marzo 2024
Risposta di Mohit Aboti = Guest Relation Manager, il giorno 7 apr 2024
Dear SinanThank you for your feedback! We're thrilled to hear that you had a very good experience at our hotel. Your satisfaction is our top priority, and we're delighted that we could meet your expectations during your stay. We hope to have the pleasure of welcoming you back soon!Warm regards,Mohit AbotiGuest Relations Manager

10/10 Eccellente

Pauline

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The management staff are superb and top notch. The pool is very nice. Rooms are huge. I would highly recommend.
Soggiorno di 1 notte ad aprile 2024
Risposta di Mohit Aboti - Guest Relation Manager, il giorno 7 apr 2024
Dear Pauline,Thank you for your feedback! We're thrilled to hear that you had a fantastic experience at our hotel. Our management staff works hard to provide top-notch service, and we're delighted to know they made a positive impression on you. We're glad you enjoyed the amenities like the pool and found our rooms spacious. We hope to welcome you back soon!Warm regards,Mohit AbotiGuest Relations Manager

10/10 Eccellente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel; enjoyed our family trip. Breakfast was great, superb location.
Soggiorno di 10 notti a marzo 2024
Risposta di Mohit Aboti,, il giorno 5 apr 2024
Dear DanielThank you for choosing to stay with us during your family trip and for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay and that our hotel met your expectations.It's wonderful to know that you found our breakfast great and enjoyed our superb location. We strive to provide our guests with an exceptional experience, and we're thrilled that you had a memorable stay with us.We appreciate your kind words and hope to welcome you and your family back for another enjoyable stay soon.Warm regards,Mohit AbotiGuest Relations Manager

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Mohit Aboti, il giorno 29 mar 2024
Dear John,Thank you for your appreciation! Delighted you're enjoying your time here at Chelsea Harbour Hotel and Spa. Should you need anything else, we're always here to assist.Best regards,Mohit AbotiGuest Relations Manager

10/10 Eccellente

Tim

Soggiorno di 2 notti a marzo 2024
Risposta di Mohit Aboti - Guest Relation Manager, il giorno 12 apr 2024
Dear TimEnsuring our guests have an exceptional experience is our top priority, and we're thrilled that we succeeded with you.Looking forward to your next visit.Warm regards,Mohit AbotiGuest relation Manager

10/10 Eccellente

Sean

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing experience at Chelsea Harbour Hotel and Spa! 5* on all bar the condition of the property and this is only reduced to 4* because the steam room was not working in the men’s changing rooms, which for a spa hotel we were a tad disappointed. But aside from that, we had a lovely time and the staff were all lovely! Highly recommend!
Soggiorno di 2 notti a marzo 2024
Risposta di Mohamed Ibrahim, il giorno 23 mar 2024
Dear,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Eccellente

Karl

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
5 star and it means it
Soggiorno di 1 notte a marzo 2024
Risposta di Mohamed Ibrahim, il giorno 23 mar 2024
Dear karl,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 Buono

Jodie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel was beautiful with excellent amenities the disappointing part was the staff , not very friendly at all. Ordered room service which came incorrectly and had to wait a time for it to be corrected. Would have been nicer if the staff were more welcoming .
Soggiorno di 1 notte a marzo 2024
Risposta di Mohamed Ibrahim, il giorno 23 mar 2024
Dear Jodie,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Soddisfacente

James

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The food options (except for the breakfast) are severely limited. Not appropriate for a hotel that should be ranked higher than it is.
Soggiorno di 4 notti a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 3 mar 2024
Dear JamesI’m sorry to hear that we didn’t deliver to your expectation during your last visit. We are currently working on the points mentioned by you and I hope on your next visit you will be able to experience the same service that you have been experiencing during the years.I hope to welcome you to Chelsea Harbour hotel soon.Kind Regards,Mohamed Ibrahim Front House Manager

8/10 Buono

Antoinette

Soggiorno di 2 notti a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 23 mar 2024
Dear ANTOINETTEThank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read such beautiful reviews, which are inspiring for all our team.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Eccellente

Delphine

Soggiorno di 5 notti a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 25 feb 2024
Dear Delphine,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Eccellente

ZULFIKA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It had everything
Soggiorno di 1 notte a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 25 feb 2024
Dear Zulfika,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Soddisfacente

Joanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Great room - shame about the rest
Room was spacious & clean but service in the hotel bar was very poor. We had to wait ages for someone to take our drinks order, despite going to the bar to remind them we were there. Two of the three draft beers were not available & then there was no gas so no draft beer at all. The bottled beer I chose as an alternative was also unavailable. We ordered some ‘truffle mixed nuts’ but they brought truffle fries. When we sent these back we were told they didn’t have any of the truffle mix nuts. At check in we were told that the bar was open until 11pm. We returned to the hotel after dinner at just before 10.55pm for a nightcap only to be told the bar was closed. We were told if we wanted a drink we had to order room service. At breakfast our table was dirty, we coffee stains & crumbs from the previous occupants. There were no spoons for cereal & no butter knives.
Soggiorno di 1 notte a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 25 feb 2024
Dear Joanne,Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 Terribile

Pauline

Soggiorno di 1 notte a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 25 feb 2024
Dear Pauline,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 Terribile

Pauline

Soggiorno di 1 notte a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 25 feb 2024
Dear Pauline,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 Buono

Rosemarie

Soggiorno di 1 notte a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 25 feb 2024
Dear Rosmarie,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Eccellente

CHRISTOPHER

Soggiorno di 1 notte a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 25 feb 2024
Dear CHRISTOPHER,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Eccellente

Barbara

Soggiorno di 1 notte a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 25 feb 2024
Dear Barbara,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

4/10 Scarso

Ulrik

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dårlig oplevelse.
De lejede vores værelse ud til andre 2 gange, mens vi var der, så virkede vores nøgle ikke, de var meget forvirret personalet, generelt dårlig oplevelse.
Soggiorno di 2 notti a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 25 feb 2024
Dear Darlig,Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 Terribile

Sahil

Soggiorno di 1 notte a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 25 feb 2024
Dear Sal,Thank you very much for your stay at the Chelsea Harbour Hotel. Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Eccellente

Vish

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice and comfortable
Stayed here for work, as I’m a Gold member I did manage to upgrade even without asking they gave me a suite. Unfortunately there was a wedding on and the noise was too loud. Mohit at reception was really nice and gave me another room away from the noise. The room was even bigger, bed was comfortable and had everything I needed. The use of the pool and gym/sauna was good, however the sauna needs a refurb and the steam has been out of order for 5+ months from speaking to members. Overall was good stay
Soggiorno di 1 notte a febbraio 2024
Risposta di Mohamed Ibrahim, il giorno 10 feb 2024
Dear Mr. VishThank you very much for your stay at the Chelsea Harbour Hotel. It is always nice for all our team that strive to provide the best experience to read a personalized review like yours.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 Terribile

Rob

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Suspicious card charges weeks after stay
Hotel wasn't too bad but something dodgy with the payments there. I was over charged / not giving a discount for the meal even though hotels com showed I was entitled to 20% off. I'm still chasing this discount nearly 8 weeks later and to add salt to the wounds they charged me 23gbp yesterday out of the blue . The cite a clerical error but I would be cautious staying in this place and pay cash if possible
Soggiorno di 1 notte a dicembre 2023
Risposta di Mohamed Ibrahim, il giorno 10 feb 2024
Dear RobThank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A relaxing spa break in London
The location is surrounded by peaceful settings. Excellent attention to detail. Marina view suite was spacious and well equipped with toiletries and amenities. Was made to feel extra special for my birthday. Spa area was a little small but adequate and relaxing. Food was satisfactory. Service was outstanding with friendly attentive staff in all areas. Overall an outstanding hotel
Soggiorno di 1 notte a gennaio 2024
Risposta di Luz Bianco, il giorno 28 gen 2024
Dear,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the peaceful surroundings and the attention to detail at our hotel. It's wonderful to know that the Marina View Suite met your expectations in terms of space and amenities, and we're thrilled we could make your birthday feel extra special.We appreciate your feedback regarding the spa area and food, and we'll certainly take it into consideration as we strive to improve our services. However, it's truly heartening to hear that the service provided by our friendly and attentive staff stood out. Your satisfaction is our priority, and we are pleased to have met your expectations in this regard.Kind Regards,Luz BiancoGuest Relation Executive

10/10 Eccellente

Maria Fernanda

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nos gustó mucho, está muy bonito
Soggiorno di 4 notti a dicembre 2023
Risposta di Luz Bianco, il giorno 28 gen 2024
Dear Marla Fernanda,¡Nos alegra saber que disfrutaron de su estancia y que les pareció bonito! Si hay algo más en lo que podamos ayudarles o si tienen alguna sugerencia para mejorar, no duden en hacérnoslo saber. ¡Esperamos tener el placer de recibirles nuevamente en el futuro!Gracias,Luz BiancoGuest Relation Executive

4/10 Scarso

Armando

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e servizi
It’s in a very good and safe area, but there isn’t much to do around. You will drive or seek a cab for just about anything that you do. On average the cab rides will be around 20 min to get to Westminister and Soho and about 40 min to get to Kensington for example. Check in times are late (3 pm) and in our case the room was not ready for another hour. Would not recommend
Soggiorno di 5 notti a dicembre 2023
Risposta di Mohamed Ibrahim, il giorno 31 gen 2024
Dear Armando Thank you very much for your stay at the Chelsea Harbour Hotel. I am really pleased to know that you enjoyed our hotel and Facilities and i am sorry to hear that your found our location bit far to your requirement.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Soddisfacente

Sarah

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We decided to stay in London for 4 nights & include new years eve.Although it was way out of our price range we chose to use our work bonuses to push the boat out for a one off stay as a well earned treat and chose the chelsea harbour hotel.We had to wait an hour for our room..told it was cleaned but waiting for inspection..there was others too & some who had flown in ,already had a long journey ,now waiting for their rooms.Not offered a drink whilst we waited ,with numerous staff members asking if we was waiting to check in.As well as the same member of staff noticing us still waiting and obviously had forgot about us. We was then told we could have drinks vouchers as an apology for the delay.Fair enough but cut a long story short..we as gusests should not have to keep going to reception to ask for our vouchers.(4 times) Quite embarrassing to go for breakfast each morning and give our room number and be told breakfast is not included in your stay..it was! The guy on the 1st morning even asked us to wait whilst he checked at reception.So why was this not corrected on our 1st morning.No..we had the same embarrassment every morning.Being a 5star, i would like to see some dress code.. people in the restaurant with pyjamas on and our last morning a lady in her dressing gown.The staff seemed to concentrate on particular guests.To be honest,we've had better service abroad staff let it down for our experience but a lovelyhotel
Soggiorno di 4 notti a dicembre 2023
Risposta di Mohamed Ibrahim, il giorno 31 gen 2024
Dear Sarah,Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 Buono

Jessica Natalie

Soggiorno di 10 notti a dicembre 2023
Risposta di Mohamed Ibrahim, il giorno 31 gen 2024
Dear Jessica,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Eccellente

mario

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay
We enjoyed the kindness of all the stuff
Soggiorno di 1 notte a gennaio 2024
Risposta di Luz Bianco, il giorno 28 gen 2024
Dear Mario,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

4/10 Scarso

Akhil

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Luz Bianco, il giorno 28 gen 2024
Dear Akhil,I’m sorry for the inconvenient during the arrival at the hotel and I wish I could turn the clock back and provide you with a great welcoming. Also thank you for the feedback in regards of the room.I hope we will be able to welcome you again soon and please do not hesitate to contact me directly for any questions or before your next visit.Kind Regards,Luz BiancoGuest Relation Executive

10/10 Eccellente

Rajitha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Luz Bianco, il giorno 28 gen 2024
Dear Rajitha,Thank you very much for your stay at the Chelsea Harbour Hotel. It is always nice for all our team that strive to provide the best experience to read a personalized review like yours.I look forward to welcoming you soon in the near future.Kind Regards,Luz Bianco

10/10 Eccellente

Miguel

Soggiorno di 8 notti a dicembre 2023
Risposta di Luz Bianco, il giorno 28 gen 2024
Dear Miguel,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

10/10 Eccellente

Hassnein

Soggiorno di 2 notti a gennaio 2024
Risposta di Mohamed Ibrahim, il giorno 31 gen 2024
Dear Hassnein,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Soddisfacente

MARIA SARA, LA GARRIGA

Viaggio con la famiglia
Soggiorno di 2 notti a dicembre 2023
Risposta di Mohamed Ibrahim, il giorno 31 gen 2024
Dear Maria,Thank you very much for your stay at the Chelsea Harbour Hotel. Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Eccellente

Arun

Soggiorno di 1 notte a dicembre 2023
Risposta di Luz Bianco, il giorno 3 gen 2024
Dear Arun,Thank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read such beautiful reviews, which are inspiring for all our team.I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

8/10 Buono

Fayann

Soggiorno di 6 notti a dicembre 2023
Risposta di Luz Bianco, il giorno 3 gen 2024
Dear Fayann,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

6/10 Soddisfacente

Benny

Soggiorno di 2 notti a dicembre 2023
Risposta di Mohamed Ibrahim, il giorno 30 dic 2023
Dear Benny Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Eccellente

Timothy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel and the staff i encountered was all very nice and helpful. Would certainly recommend this hotel and would stay again.
Risposta di Mohamed Ibrahim, il giorno 30 dic 2023
Dear Timothy Thank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read your comment learn from the feedback.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 Terribile

TREVOR

Soggiorno di 1 notte a dicembre 2023
Risposta di Mohamed Ibrahim, il giorno 30 dic 2023
Dear TrevorThank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Soddisfacente

paul

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Mohamed Ibrahim, il giorno 30 dic 2023
Dear PaulThank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Soddisfacente

david

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Risposta di Mohamed Ibrahim, il giorno 30 dic 2023
Dear David Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager