Dear Alice, It was a pleasure to have you stay with us recently. I am delighted to read that everything was just as you’d want it to be. It was our pleasure to be able to look after you. I truly do look forward to having the pleasure of welcoming you back to the hotel again when you next visit Derry/Londonderry. Kindest Regards Guest Relations April Colquhoun

Dear Guest, Thank you for choosing to stay with us and for your great review of Maldron Hotel Derry. It is very pleasing to read comments from guests who have had great experience with us and is very encouraging to all of the team here. We are looking forward to welcoming you back in the near future. Kind Regards, Paul Truscott General Manager

Dear Guest Thank you for sharing your review of Maldron Hotel Derry. I was naturally most disappointed to learn that certain aspects of your stay did not live up to expectations. Your feedback is highly appreciated as it gives us the opportunity to constantly improve our services. Please rest assured that I will share your comments with both team members and management alike and investigate the issues that you have raised. We do hope that we will have the opportunity to welcome you back to Maldron Hotel Derry so that we can provide you with the wonderful experience that our guests have come to expect from us. Kindest Regards, Paul Truscott General Manager

Dear Guest, Thank you for choosing to stay at The Maldron Hotel Derry and thank you for taking the time to leave this great review as we welcome all feedback. I am delighted that you enjoyed your recent stay with us. We really look forward to welcoming you back to the hotel in the near future for another enjoyable stay. Kind Regards Chiree Bowen Front Office Manager / Guest Relation

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre ausgezeichnete Bewertung abzugeben. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Unser gesamtes Team ist stolz auf seinen Kundenservice und ich werde Ihre freundlichen Worte persönlich an die Mitarbeiter im Front Office weitergeben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Gemma McCallion, Guest Relations

Dear Guest, Thank you for taking the time to post your review. We are glad you enjoyed your stay. We hope to welcome you back again soon. Warm Regards, Gemma McCallion, Guest Relations

Hi Andrew,Thank you for great view it’s much appreciated. Hope to welcome you back to Maldron Derry again.Warmest Regards

Hi Douglas,Thank you for your review. I am sorry you are unhappy with some aspects of the hotel I will pass these on to our Executive Team to review your comments to ensure they are used to improve our guest's experience. Kind RegardsKadie Mellon

Hi Mary, Thank you for your review we hope to welcome you back to maldron Derry again. Kindest RegardsKadie

Hi Paul, Thank you for your 5 star review it looks like we have ticked all the boxes for your stay. We hope to welcome you back to maldron Derry again Warmest regards Kadie Mellon

Hi Maurice,Thank you for your review it’s very much appreciated Kadie Mellon

Hi Jennifer,Thank you for 5/5 review we really appreciate your feed back. We hope to welcome you back to maldron hotel derry again and I would like to let you know that we have a noisy policy and our night staff will be happy to help should their be any issuesKindest regardKadie

Hi Johanna,Many thanks for you review it’s very much appreciated. Look forward to welcoming you back to maldron Derry again. Kadie Mellon

Hi Matthew,Thank you for your review - unfortunately we only have a small carpark underground and its first come first serve but we do redirect you to a near by carpark which is a 3 minuet walk from the hotel.Kindest RegardsKadie

Dear Fernando,Thank you for the great review of the hotel. It is wonderful to know that you have enjoyed a first-class experience and we do hope to have the opportunity and pleasure of welcoming you back in the very near future.

Dear Valued Guest,It was our pleasure to be able to welcome you to Maldron Hotel Derry. Thank you very much for staying with us and for offering a great review. We take pride in offering warm hospitality to all our guests and I am delighted that you were taken by our team’s friendliness. I can assure you that they have all been made aware of your kind words – thank you.

Dear Cara,Thank you for taking the time to post a review following your recent stay at Maldron Derry. I am pleased you had a great stay with us and appreciate your constructive feedback, and I shall certainly share your comments with the relevant departments. Look forward to welcoming you back again soon,

Dear Jane,Thank you for taking the time to write a top-rated review for Maldron Hotel Derry. It is always a pleasure to have our guests share their experiences with rest of the world. A very warm welcome awaits you on your next stay.

Dear Muriel,It was our pleasure to be able to welcome you to Maldron Hotel Derry. Thank you very much for staying with us and for offering a great review. We take pride in offering warm hospitality to all our guests and I am de-lighted that you were taken by our team’s friendliness. I can assure you that they have all been made aware of your kind words – thank you.

Dear Raul,I am sorry to learn that you were disappointed with your recent return stay at the hotel, we always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

Dear Dan,Thank you for taking the time to review the Maldron Hotel Derry. We sincerely appreciate your feedback and we’re very sorry you were unhappy with some aspects of our guest rooms. We would encourage all customers to raise any issue however small as soon as possible and it gives us a chance to correct these immediately. I was naturally most disappointed to learn on checkout that certain aspects of your stay did not live up to expectations. Your feedback is highly appreciated as it gives us the opportunity to constantly improve our services. We hope to have you as our guest again to ensure you experience the Maldron Derry standard our guests have grown to know and expect.

Dear Michael,Thank you for your rating review of our hotel. It looks like we've ticked all the boxes for you in order for you to have a memorable stay. Hopefully we will have the pleasure again soon.

Dear Thomas,Thank you for your rating review of our hotel. It looks like we've ticked all the boxes for you in order for you to have a memorable stay. Hopefully we will have the pleasure again soon.

Dear Patrick,Thank you for the great review of the hotel. It is wonderful to know that you have enjoyed a first-class experience and we do hope to have the opportunity and pleasure of welcoming you back in the very near future.

Dear Gareth,Thank you for the great review of the hotel.We hope to welcome you back in the near future.

Dear Valued Guest, Thank you for choosing to stay with us on your recent visit to Derry/Londonderry. I am pleased that we were able to offer you all the facilities to make your stay a comfortable one. We hope that we have the pleasure to welcome you back to Maldron Hotel Derry soon.

Dear Gordon, Thank you for your great review of our hotel. It looks like we've ticked all the boxes for you in order for you to have a memorable stay. Hopefully we will have the pleasure again soon.

Dear Guest,Thank you for taking the time to rate your recent stay with us. We look forward to welcoming you back in the near future for another enjoyable stay.

Dear Paul, Thank you for taking the time to leave a review of our hotel. We appreciate and follow up on all guest comments so thank you for sharing your feedback. We hope to welcome you back to the hotel again in the near future.

Dear Joanne,Thank you for choosing to stay with us on your recent visit to Derry. I am pleased that we were able to offer you all the facilities to make your stay a comfortable one. We hope that we have the pleasure to welcome you back to Maldron Hotel Derry soon.

Dear David,Thank you for your great rating of our hotel. It looks like we've ticked all the boxes for you in order for you to have a memorable stay. Hopefully we will have the pleasure again soon.

Dear Christopher,Thank you for your great rating of our hotel. It looks like we've ticked all the boxes for you in order for you to have a memorable stay. Hopefully we will have the pleasure again soon.

Dear John,What a pleasure it was to have you stay with us recently. Thank you for your kind words regarding our staff, they are very much appreciated. We look forward to welcoming you back for another enjoyable stay.

Dear Andrew,Thank you for your great rating of our hotel. It looks like we've ticked all the boxes for you in order for you to have a memorable stay. Hopefully we will have the pleasure again soon.

Dear Rosemary,Thank you for your great rating of our hotel. It looks like we've ticked all the boxes for you in order for you to have a memorable stay. Hopefully we will have the pleasure again soon.

hi John,Thank you for such a wonderful review of the hotel and ill be sure to pass on your kind words to Shannon.We look forward to welcoming you back to Maldron Hotel Derry again

Hi Frank,Thank you for your review.We do however have a late bar in the lobby after hours as our night team offer these services.We look forward to welcoming you back to Maldron Derry again

Dear Philip,Thank you for your 5* rating of Maldron Hotel Derry. It is always wonderful for our guests to share their experiences with the rest of the world. We look forward to welcoming you back for another enjoyable stay in the near future.

Dear Stephane,Thank you for your great review of our hotel. It looks like we've ticked all the boxes for you in order for you to have a memorable stay. Hopefully we will have the pleasure again soon.

Dear Wayne,Thank you for your fantastic rating of Maldron Hotel Derry.We hope to welcome you back in the near future.

Dear Valued Guest,It was a pleasure to have you stay with us recently. I am delighted to read that everything was just as you’d want it to be. We look forward to welcoming you back for another enjoyable stay.

Hi Brian.Thank you for a great review. We look forward to welcoming you to maldron hotel derry againRegardsKadie