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Recensioni per Days Inn by Wyndham Near City Of Hope

2 out of 5
Days Inn by Wyndham Near City Of Hope
1533 Huntington Drive, Duarte, CA

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 354 su 791 recensioni" "
Valutazione di 8 - Buono. 148 su 791 recensioni" "
Valutazione di 6 - Soddisfacente. 110 su 791 recensioni" "
Valutazione di 4 - Scarso. 83 su 791 recensioni" "
Valutazione di 2 - Terribile. 96 su 791 recensioni" "

7,8/10

Pulizia

7,8/10

Personale e servizio

7,6/10

Servizi

7,2/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

4/10 Scarso

Tuan

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel really needs some upgrades. The exhaust fan in the bathroom is not even working. Suggest providing an additional slide door in the standing bathroom to avoid water spilled. Room needs to be repainted. Give customers at least two keys instead of one. Suggest welcoming customers through the office front door instead of speaking the receptionist through a glass window (first impression is very important). I did not even want to ask for wifi password since I just stay for two nights.
Soggiorno di 2 notti a maggio 2024
Risposta di Manager, il giorno 22 mag 2024
Hello Tuan, We appreciate your feedback and suggestions for improvements during your recent stay. We will share your comments with our management for their review. Thank you for bringing these matters to our attention to ensure a better guest experience in the future.

10/10 Eccellente

Norma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 21 mag 2024
Hello Norma,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

6/10 Soddisfacente

Daniel, Chula Vista

Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 19 mag 2024
Hello Daniel,We apologize for any shortcomings during your stay. Please feel free to contact us directly with any feedback you may have so we can address your concerns and improve our services.

10/10 Eccellente

Frank

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hot tub rooms.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 13 mag 2024
Hello Frank,We are delighted to hear that you enjoyed the hot tub rooms during your stay with us. We strive to provide a comfortable and relaxing experience for all our guests. Should you have any further feedback or if there is anything we can assist you with, please feel free to contact our management team directly.

10/10 Eccellente

Kenneth

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A clean basic motel in a quiet area. The best value in the area.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 10 mag 2024
Hello Kenneth,We appreciate your feedback and are pleased to hear you enjoyed our quiet location and value. Your comments help us continue to provide excellent service to all our guests.

10/10 Eccellente

Erika M.

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Second time staying here, over all great.. found hairs in the towels & bathroom floor. Children were running & yelling at 6 am so was woken up from that but other than that all was good. Would book again
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 7 mag 2024
Hello Erika M.,We appreciate your feedback and repeat business. Our team will address the housekeeping concerns raised. We regret any disturbance caused by other guests. We look forward to welcoming you again in the future.

10/10 Eccellente

Wilma A

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The place is convenient for my doctor's appointment at City of Hope Hospital. The staff are approachable to any request I have as long as it's available. The comment I had before regarding the electrical outlet has been fixed so far in all the rooms that were given to me since I go there every week. This time I noticed the toilet bowl needed fixing.Otherwise I like staying there.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 4 mag 2024
Hello Wilma A,We are pleased to hear that our convenient location and approachable staff have made your multiple stays enjoyable. We appreciate your feedback regarding the toilet bowl and will make sure to address it accordingly. We look forward to welcoming you back for your future visits.

10/10 Eccellente

George

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just what I needed and expected for the price.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 30 apr 2024
Hello George,We're delighted to hear that we met your expectations during your stay. Your satisfaction is our priority, and we appreciate your feedback. If you have any further comments or suggestions, please don't hesitate to reach out.

8/10 Buono

Wilma A

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 30 apr 2024
Hello Wilma A,We're thrilled to hear you enjoyed your stay with us! If you have any further thoughts to share, please don't hesitate to reach out. We look forward to welcoming you back soon!

10/10 Eccellente

Frank

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Many rooms available with a hot tub.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 28 apr 2024
Hello Frank,We are pleased to hear that you enjoyed the availability of our rooms with hot tubs. It's great to know that you were able to relax and unwind during your stay. We hope to welcome you back for another rejuvenating experience in the future!

10/10 Eccellente

Kenneth

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A clean basic motel in a quiet area. The best value in the area.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 25 apr 2024
Hello Kenneth,We are delighted to hear that you found our motel to be clean and a great value in a peaceful location. It was our pleasure to have you as our guest, and we hope to welcome you back in the future.

10/10 Eccellente

Mary

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms are clean and so comfortable. I like to stay here as a little getaway and get some great rest. Alot of restaurants are close by. Great location.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 19 apr 2024
Hello Mary,We are thrilled to hear that you enjoyed your stay with us! It's wonderful to know that you found our rooms clean and comfortable, providing you with the perfect setting for a relaxing getaway. We're glad you appreciated our convenient location near many restaurants. Thank you for your kind words, and we hope to welcome you back again in the future!

8/10 Buono

Wilma A

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Near the hospital
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 14 apr 2024
Hello Wilma A,We appreciate your feedback and are glad to hear you found our hotel's proximity to the hospital convenient. If you have any additional comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.

10/10 Eccellente

Kenneth

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A clean basic motel in a quiet area. The best value in the area.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Hello Kenneth,Thank you for sharing your experience with us. We're pleased to hear you found value in our clean and quiet accommodations. If you have any further feedback or need assistance, please feel free to reach out to us.

10/10 Eccellente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms are clean and the prices are good as well
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 12 apr 2024
Hello Jennifer,We are pleased to hear that you enjoyed our clean rooms and found our prices to be reasonable. Your feedback is valuable to us and we appreciate you taking the time to share your experience. Should you need any further assistance, please do not hesitate to reach out to us.

8/10 Buono

Sara

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Manager, il giorno 4 apr 2024
Hello Sara, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Eccellente

Kenneth

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A clean basic motel in a quiet area. The best value in the area.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Kenneth,We're delighted to hear that you enjoyed your stay at our motel and found it to be a good value. We strive to provide a clean and peaceful environment for all our guests. Thank you for taking the time to share your feedback with us.

8/10 Buono

Patricia

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Good
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Patricia,We appreciate you sharing your feedback with us. Your opinion is valuable in our continuous efforts to improve our services. We invite you to contact our management team directly to address any concerns you may have. Your satisfaction is our priority.

10/10 Eccellente

Becky

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Becky,Your perfect 5 rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 Scarso

JJ

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 22 mar 2024
Hello JJ, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any specific feedback you may have so we can address any concerns and improve for the future. We value your input and hope to welcome you back for a better experience.

2/10 Terribile

Christine

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
We returned from our event and no parking in the parking lot. We were told to park in the street. There are 2 cars without handicap placards in the handicap parking and another car parked in the area between the 2 handicapped spots. I AM handicapped and have placards, and now my car is in the street. This is not ok.
Risposta di Manager, il giorno 18 mar 2024
Hello Christine, We appreciate your feedback regarding your recent stay. Parking availability can vary at times, and we apologize for any inconvenience caused. We encourage guests to contact the front desk for assistance with parking arrangements to ensure a more comfortable stay in the future. Your concerns will be shared with our team for further review and improvement.

10/10 Eccellente

Naveen

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 16 mar 2024
Hello Naveen,We are thrilled to hear that you had an excellent experience during your stay with us! We hope to welcome you back soon for another memorable stay!

10/10 Eccellente

Kenneth

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A clean basic motel in a quiet area. The best value in the area.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 16 mar 2024
Hello Kenneth,We're delighted to hear you found our motel to be clean and a good value in a peaceful location. Your feedback is appreciated as we strive to offer a comfortable stay for all our guests. Thank you for choosing to stay with us.

10/10 Eccellente

Wilma A

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and spacious.Linen and towel looks new.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 14 mar 2024
Hello Wilma A,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found our hotel to be clean and spacious, with fresh linens and towels. We strive to maintain a high standard of cleanliness and comfort for all our guests' satisfaction.

10/10 Eccellente

Supriya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
So far everything is great. Just checked on.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Supriya,We're delighted to hear that you had a pleasant check-in experience with us. Should you have any further feedback or require assistance, please don't hesitate to get in touch with us directly. We hope you enjoy the rest of your stay!

6/10 Soddisfacente

Patti

Viaggio di lavoro, Viaggio con la famiglia
The toliet was shaking. And dogs barking the bathroom still and shoe prints wasn’t clean properly
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 mar 2024
Hello Patti, We are sorry to hear about your experience and appreciate your feedback. We encourage guests to report any issues during their stay so our team can address them promptly. It's important to us that all aspects of the room are properly maintained and cleaned. Thank you for bringing this to our attention.

10/10 Eccellente

Kenneth

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A clean basic motel in a quiet area. The best value in the area.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 2 mar 2024
Hello Kenneth,We're pleased to hear you found our motel clean and enjoyed the quiet area. It's great to know you found value in your stay with us. If there's anything we can assist you with in the future, please don't hesitate to reach out.

2/10 Terribile

Nichole

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Nichole, We're sorry to hear that your experience fell short of expectations. Please reach out to us with any details so we can address them promptly and ensure your next stay exceeds your expectations.

2/10 Terribile

Anupama

Non mi è piaciuto: Condizioni e dotazioni della struttura
I usually don’t give negative feedback but if ever need to check in here again, it would be only because of the polite staff who are struggling to keep this place running. It comes at a 3 star hotel rate but not even as good as some of the motels. 1. The room that was initially given had unclean sheets and pillow. But the front desk gave me another room after initially disagreeing about the sheets until she actually came into the room and saw for herself 2. The second room had clean sheets but very close to smoking area and I had requested for a non smoking room 3. After a bit, went to the bathroom and wait what do I see, pubic hair in the toilet. But by then we were too tired and decided to just flush and move on 3. Room was facing the street and there was a lot of vehicle noise 4. And there was no Internet. The Wi-Fi connects only in the lobby and even there it’s super slow. Our room was very close to lobby and it would just say it’s connected but the speed was so miserable. I’m not exaggerating when I say it was useless. None of the pages open Albeit the fact that I booked last minute, what they charged me was way too much for this facility. Overall disappointed that I didn’t get the value for the money paid
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello Anupama, We are grateful for your kind recognition of our polite staff. We regret to hear of the challenges you faced during your stay. Your feedback about the room conditions and amenities is duly noted for improvement. If you have any further concerns, please feel free to reach out to our management team directly for assistance.

4/10 Scarso

rosemary

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Property was close to City of Hope. Included breakfast was lame compared to other hotels that we have stayed at. Pass on the breakfast. No coffee maker in the room. Maintenance overlooked things that need repair such as toilet not secure and weather stripping gap at door bottom between exterior/interior door entrance. In the future will try other hotels in the area.
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 17 feb 2024
Hello rosemary, Thank you for choosing our hotel during your recent visit to the City of Hope. We appreciate your feedback regarding the breakfast and apologize if it fell short of your expectations. While we strive to provide a satisfactory dining experience, we understand that taste preferences may vary. We apologize for any inconvenience caused by the lack of a coffee maker in your room. Our maintenance team is dedicated to addressing any repairs needed promptly, and we appreciate you bringing these issues to our attention. We hope you will consider giving us another chance in the future to provide a more enjoyable stay.

10/10 Eccellente

Kenneth

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A clean basic motel in a quiet area. The best value in the area.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 16 feb 2024
Hello Kenneth,Thank you for choosing our motel for your recent stay. We are glad to hear that you found our property to be clean and enjoyed the peaceful surroundings. We strive to provide great value for our guests, and we appreciate your feedback. We hope to welcome you back in the future.

10/10 Eccellente

Christine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Always calm, clean and quiet here.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 17 feb 2024
Hello Christine,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our hotel to be calm, clean, and quiet. We strive to create a peaceful and inviting atmosphere for all of our guests. Your kind words are greatly appreciated. We hope to welcome you back soon for another enjoyable stay.

10/10 Eccellente

Augustina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i liked it was safe and clean and very convenient to where is was going to that evening to a party.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 14 feb 2024
Hello Augustina,Thank you for choosing our hotel and sharing your positive experience. We are delighted to hear that you found our property safe, clean, and conveniently located for your evening event. We strive to provide a comfortable and hassle-free stay. We hope to have the opportunity to welcome you back in the future.

2/10 Terribile

Rene

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 10 feb 2024
Hello Rene,We're sorry to hear about the dissatisfaction you experienced during your stay. We highly value guest feedback and would appreciate the opportunity to address any concerns you may have had. Please reach out to our hotel directly so that we can discuss your experience in more detail.

10/10 Eccellente

Mary

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love staying here! The rooms are so clean and comfortable. Even if it's for a short time to get away, I enjoy staying here. The pillows are so comfortable and the beds are always cozy. I highly recommend this place!
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 9 feb 2024
Hello Mary,Thank you for your kind words and recommendation! We're thrilled to hear that you enjoyed your stay with us and found our rooms to be clean, comfortable, and cozy. It's wonderful to know that you were able to relax and get away for a short time. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 Eccellente

Beatriz

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
X
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello Beatriz,To be awarded a perfect 5 score is such flattering! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 Eccellente

Kenneth

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A clean basic motel in a quiet area. The best value in the area.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello Kenneth,Thank you for choosing our motel for your stay. We're delighted to hear that you found our property clean and enjoyed its peaceful location. We strive to provide our guests with the best value for their money and we're glad to know you felt this way. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Silvia

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 2 feb 2024
Hello Silvia,We are thrilled to hear that you had a fantastic experience during your stay with us! We aim to provide exemplary service and create memorable stays for our guests. If you have any further feedback or suggestions, please feel free to reach out to our hotel directly. We look forward to welcoming you back in the future.

8/10 Buono

William

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 10 notti a gennaio 2024
Risposta di Manager, il giorno 29 gen 2024
Hello William,Thank you for choosing our hotel for your stay. We hope you had a pleasant experience with us. If you have any feedback to share, we encourage you to reach out to us so that we can address any concerns you may have had. We value your input and look forward to welcoming you back in the future.

10/10 Eccellente

Michihiro

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hospilality
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello Michihiro,Thank you for your kind words about our hospitality! We strive to provide a pleasant experience for all our guests. If there is anything else we can do to enhance your future stays, please feel free to reach out to us. We value your feedback and look forward to welcoming you back again soon.

6/10 Soddisfacente

Joe

Viaggio con la famiglia
Room was average. A little beat up. Worked out for me and another adult. Probably won’t be back.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Hello Joe, Thank you for sharing your feedback with us. We appreciate your comments regarding the condition of the room and will pass it along to our maintenance team for further inspection. We are sorry to hear that your experience fell short of expectations. If there's anything we can do to regain your trust, please don't hesitate to reach out to our management team directly.

10/10 Eccellente

Christine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Hello Christine,We are thrilled to hear that you had a fantastic experience during your stay with us! We strive to provide exceptional service and a memorable stay for all our guests. Should you have any further comments or suggestions, we encourage you to reach out to us directly. We hope to welcome you back in the future for another amazing stay!

8/10 Buono

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 5 notti a gennaio 2024
Risposta di Manager, il giorno 22 gen 2024
Hello David,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are delighted to hear that you had a satisfactory experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

8/10 Buono

Wilma A

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I wish they have coffee maker in the room also they need to fix there electrical outlet.I stayed there many times and every room that I stayed the electrical outlet is always a problem.It is convenient to stay there as it’s near City of Hope Hospital.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Wilma A,Thank you for choosing our hotel for your recent stay. We appreciate your loyalty and feedback. We apologize for any inconvenience caused by the lack of a coffee maker in your room and the issues with the electrical outlet. We appreciate you bringing this to our attention and will discuss it with our management team for further improvement. We hope to have the opportunity to better serve you in the future.

4/10 Scarso

Stephanie

Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There was hair a over the bathroom! My husband and I didn’t really have a choice once we checked in because he had sn appt the next day at City of hope. Snd we came from the central coast!
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 20 gen 2024
Hello Stephanie,We apologize for the inconvenience you experienced with the cleanliness of the bathroom during your stay. We understand that this must have been frustrating, especially considering your husband had an appointment the next day. We encourage our guests to reach out to our management team directly for any concerns so that we can address them promptly. We appreciate your understanding and hope that your husband's appointment at City of Hope went well.

10/10 Eccellente

Kenneth

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Servizi
A clean basic motel in a quiet area. The best value in the area.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 19 gen 2024
Hello Kenneth,Thank you for sharing your experience with us! We're delighted to hear that you found our motel to be clean and located in a quiet area. We strive to provide excellent value to our guests, and we're glad you felt we succeeded. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Eccellente

Angel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Angel,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and it was a pleasure having you as our guest. If you have any further feedback or if there is anything else we can do to improve your future experiences, please don't hesitate to reach out to us. We hope to welcome you back soon!

6/10 Soddisfacente

Maria

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 16 gen 2024
Hello Maria, We apologize if your experience at our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly so that we can address any concerns you may have had during your stay. We value your feedback and strive to improve our services. Please contact us at your convenience.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Dear Guest,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad that overall, you had a positive experience with us. If there is anything specific you would like to share with us about your stay, we encourage you to reach out to our team directly. We hope to have the opportunity to serve you again in the future.

10/10 Eccellente

Mark

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great value for the price. The room was very clean, and they had housekeeping every day.
Soggiorno di 4 notti a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Mark,Thank you for your positive feedback! We are glad to hear that you found great value in your stay and that our housekeeping services met your expectations. Your satisfaction is our utmost priority, and we look forward to welcoming you back in the future for another enjoyable experience.