Thank you for taking the time to share your feedback regarding your recent stay at our hotel. As an IHG Hotel Experience Champion, ensuring that every guest has a comfortable and enjoyable stay is our top priority, and I sincerely apologize that we fell short of your expectations during your visit.I'm truly sorry to hear about the concerns you raised regarding the handling of your security deposit and the perceived attitude of our staff. Please know that this is not indicative of the level of service we strive to provide, and your experience does not reflect the standards we hold ourselves to.I want to assure you that we take all guest feedback seriously and use it as an opportunity to improve. I have shared your comments with our management team to address the issues you mentioned, including our procedures for handling security deposits and ensuring that our staff members are providing the level of hospitality that our guests deserve.Once again, I apologize for the inconvenience and frustration you experienced during your time with us. We value your feedback and hope to have the opportunity to welcome you back in the future for a more positive experience.

Hello Lilith,Thank you for the positive review. We are delighted to hear that you found your stay accomodating and that enjoyed your overall experience with us. We look forward to seeing again. #HIECHATSWORTH

Hello Bernanrdo,We are glad you enjoyed your stay with us. We hope to see you again in the future.

Hello Adam, Thank you for choosing Holiday Inn Express Chatsworth for your stay. We hope to see you again in the near future.

Hi Jibri, thank you for taking the time to leave a positive review. The staff on propery are very happy to know you enjoyed everything during your stay! We hope to see you soon.

Hi Andres,Thank you for the positive review. We hope to see you again soon!

Hi Luis,Thank you for leaving a review. We do appreciate the time you took to share your experience while on property with us.

Hi Leslie, We apologize for the inconvenience you had due to our parking. We do have an overflow parking, which would be suitable for a bigger car. In the future, please bring this to our attention and we would be more than happy to assist you. Thank you so much for the honest review and we hope to see you again soon.

Hi Nadege, thank you for taking the time to leave a review and share your experience. We look forward to your return! #HIEChatsworth

Hi Silva, thank you for taking the time out your day to leave a positive review based upon your most recent stay on our property. We look forward to your return.

Hi Judith, Thank you very much for taking the time to leave us a review. We greatly appreciate it and look forward to your return.

Dear Carlos,Thanks for the great review. We are glad you were satisfied with your stay. Thank you for choosing Holiday Inn Express Chatsworth and we hope to see you again soon

Dear guest, Thank you for taking the time to leave us a review, we are delighted to hear about your great experience here at Holiday Inn Express & Suites Chatsworworth, your review will be share with the staff to congratulate them for a well done job! Hope to have the opportunity to serve you in the near future!

Dear Karen,Thank you for the great review. We are glad to hear that you enjoyed your stay with us and we'll be delighted to be able to serve you again! Thank you for choosing Holiday Inn Express Chatsworth for your stay and we hope to see you again soon!

Hi Amber, we appreciate you taking the time to share your experience with us. We look forward to greeting you next time you're back in Los Angeles.

Hi Brenda, we're glad to hear our staff provided exceptional service and you enjoyed your stay with us. Please, come again soon!

Hi Geneva, we want to let you know we are very appreciated of your positive review and are pleased to know you enjoyed your stay while on our property. We look forward to your return, hopefully, in the near future.

Hi Geneva, thank you for our Five Star review! The staff wants to thank you for choosing our property and taking the time to leave a review. We look forward to greeting you back on our property.

Hi Jacob, we appreciate you taking the time to leave a positive review and we're glad we were able to meet your expectations during your recent stay. We look forward to welcoming you back on our property when your in Los Angeles again.

Thank you Nohemy for the great review. We are glad you enjoyed your stay.

Dear sandra,Thank you for the great review. We are glad you enjoyed your stay with us.

Hi Pedro, we appreciate you taking the time to leave a review and share the experience you had while staying with us. We look forward to you coming back to our property.

Hi Michael,Thank you for taking the time out of your day to leave a review about your past stay. We look forward to welcoming you back to our property.

Hi Igor, thank you very much for sharing your experience you had during your most recent stay and local touring recommendations. We do appreciate you choosing our hotel for your stay and look forward to your return. The Holiday Inn Express and Suites, Chatsworth family appreciates your time.

Hi Myra, we appreciate the time you took out of your day to share your experience during your most recent stay at our property. We look forward to your return, hopefully in the near future. #HIEChatsworth

Hi Amy, Thank you for taking the time out of your day to leave a review sharing your most recient stay, we do greatly appreaciate your willingness and look for to your return.

Dear Jose,Thank you for the great review, We appreciate your feedback. We hope to see you again soon!

Dear Jenna,We apologize for any inconvenience you experienced during your stay. We always want to make sure our guests are satisfied and we are upset we missed the mark. We hope you give us another opportunity to better accomodate in the future.

Dear Karina,Thank you for the positive feedback. We appreciate you taking the time to do so. We are glad you enjoyed your stay with us and we hope to see you again soon!

Dear Anonymous,We apologize for the inconvenience you had during your stay. Thank you for bringing these issues to our attention, we will work on it to prevent this in the future.Thank you for the honest feedback, as it helps us to better coach our staff. We hope to see you again soon!

Hi Nandeesh,Thank you for taking the time out of your day to leave a review sharing your experience and what stood out during your stay. We look forward to your return hopefully in the near future.

Dear Walter, Thank you for the positive review. We are delighted to know that you enjoyed your stay with us

Dear Fernando, Thank you so much for the positive review. Thank you for choosing us for your stay. We hope to see you again soon!

Dear GLENDA,Thank you for the great review. We hope to see you again soon!

Dear Terri, Thank you for the positive review. We are delighted to know that you enjoyed your stay with us. Please come again soon!

Dear Cynthia, We are delighted to know you enjoyed your stay with us. Thank you for the great review, we appreciate it. We hope to see you again soon

Dear Saish,Thank you so much for taking the time to write us a positive review. We are glad you enjoyed your stay with us.Thank you for choosing Holiday Inn Express Chatsworth for your stay, we hope to see you again soon!

Dear Eliezer,Thank you for taking the time to give us a positive review. We appreciate it.Thank you for choosing Holiday Inn Express Chatsworth for your stay!

Dear Conrado,Thank you so much for the great review. We are glad you enjoyed your stay with us. We hope to see you again soon!

Hi Karen,Thank you for sharing your experience. We look forward to your return when visiting Los Angeles again. #HIEChatsworth

Hi Jenniffer, thank you for taking the time out of your day to share your experience you had during your most recent stay. We look forward to you returning back to our propery.

Dear Michael Thank you for the positive review. We are glad to know you enjoyed your stay with us. We hope to see you again soon!

Dear Ely, Thank you for the positive review. Thank you for choosing Holiday Inn Express for your stay! We hope to see you again soon!

Dear moginraj, Thank you for the positive review. We are glad you enjoyed your stay with us. We hope to see you again soon

Dear Michael, Thank you for taking the time to leave us a review, we are sorry to hear about the inconveniences you encountered while staying with us, unfortunately our hotel does not provide kitchenettes. Fees and optional extras such as upgrades and extra accomodations are detail in our hotel policy. Once again, thank you for staying with us!

Dear William, Thank you for the positive review. We hope to see you again soon!

Hi Peter, thank you for taking the time out of your day to leave a positive review and sharing your positive experience you had during your stay. We hope to see you soon, hopefully in the near future.

Thank you for taking the time to share your experience. We hope you will return in the near future and appreciate you booking at our property.

Hi Carlos, thank you for taking the time to leave a review about your most recent stay. We do appreciate the positive review and look forward to your return.

Dear Antton, Thank you for the great review. We are glad you enjoyed your stay with us and we hope to see you again soon!