Cortile

Recensioni per Hotel Saddleback Los Angeles - Norwalk

3 out of 5
Hotel Saddleback Los Angeles - Norwalk
12500 Firestone Blvd, Norwalk, CA

Recensioni

6,8
Valutazione di 10 - Eccellente. 307 su 1000 recensioni" "
Valutazione di 8 - Buono. 224 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 160 su 1000 recensioni" "
Valutazione di 4 - Scarso. 137 su 1000 recensioni" "
Valutazione di 2 - Terribile. 172 su 1000 recensioni" "

6,8/10

Pulizia

7,4/10

Personale e servizio

6,2/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

6,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Dayana

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
The property is already old, needs painting and certain details to look better, one of the beds was very noisy but in a convenient location.
Soggiorno di 1 notte a maggio 2024
Risposta di MANAGEMENT, il giorno 27 mag 2024
THANK YOU FOR TAKING THE TIME TO SHARE YOUR EXPEREINCES DURING YOUR RECENT STAY WITH US. WE APPRECIATE YOUR COMMENTS AND HAVE SHARED THEM WITH OWNERSHIP.

8/10 Buono

ELMER

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a maggio 2024
Risposta di Management , il giorno 21 mag 2024
Thank you for taking the time to rate your experiences during your stay. We are pleased to have met your expectations and look forward towards your next visit with us.

8/10 Buono

Dan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the fence all the way around the property.
Soggiorno di 1 notte a maggio 2024
Risposta di Management , il giorno 7 mag 2024
Thank you for taking the time to share your experiences during your stay. We are please to have met your expectations and look forward towards your next stay with us.

2/10 Terribile

Juan manuel

Avía cucarachas grandísimas y las colchas manchadas sucias experiencia no recomendable
Soggiorno di 2 notti ad aprile 2024
Risposta di Management , il giorno 3 mag 2024
Gracias por tomarse el tiempo de compartir sus experiencias en el hotel. Lamentamos no haber podido cumplir con sus expectativas durante su estadía. Sin embargo, durante los 2 días que pasaste con nosotros. ¿No se reportaron registros ni quejas de clientes a la recepción? ¿También hicimos que nuestra empresa de control de plagas inspeccionara la habitación y no encontramos evidencia de sus preocupaciones? Aunque no se encontró nada, le dimos instrucciones a nuestra empresa de control de plagas para que rociara la habitación como medida de precaución.

4/10 Scarso

Ruth

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The floor was not clean
Soggiorno di 1 notte a maggio 2024
Risposta di Management , il giorno 2 mag 2024
Thank you for taking the time to share your expereinces during your recent tay. We are sorry to here of your concerns regarding condition of the floor. We have addressed you concerns with the Housekeeping staff .

10/10 Eccellente

Freddie

Nice I would stay again
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 30 apr 2024
Thank you for taking the time to share your experices during your stay. We are pleased to have met your expectations and look forward towards your next visit with us.

10/10 Eccellente

Freddie

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 30 apr 2024
Thank you for taking the time to share your experices during your stay. We are pleased to have met your expectations and look forward towards your next visit with us.

8/10 Buono

Meredith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Management, il giorno 29 apr 2024
Thank you for taking the time to rate your experiences during your stay with us. We are pleased to have met your expectations and look forward towards your next stay.

10/10 Eccellente

Adryanna

Soggiorno di 3 notti ad aprile 2024
Risposta di Management, il giorno 21 mag 2024
Thank you for taking the time to rate your experiences during your stay. We are pleased to have met all of your expectations and look forward towards your next visit with us.

10/10 Eccellente

Adryanna

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff is so friendly
Soggiorno di 3 notti ad aprile 2024
Risposta di Management, il giorno 24 apr 2024
Thank you for taking the time to share your expereinces during your previous stay with us. We are pleased to have met your expectations and that are staff was freindly! We look forward towards your next stay.

6/10 Soddisfacente

George

Mi è piaciuto: Personale e servizio e servizi
I like the Motel because its close to bars around the areas
Soggiorno di 1 notte ad aprile 2024
Risposta di Management , il giorno 23 apr 2024
Thank you for taking the time to share your experiences. We are please to meet most of your expectations and have addressed your concerns with the staff.

8/10 Buono

Fernando, Murrieta

Viaggio di coppia
Mi è piaciuto: Personale e servizio
The water pressure from the shower was powerful. I would stay here just for their shower.
Soggiorno di 1 notte ad aprile 2024
Risposta di Management , il giorno 22 apr 2024
Thank you for takng the tie to share your expereinces during your stay. We are pleased to have met your expectations (especially the powerful water pressure ) and look forwad towards your next stay.

6/10 Soddisfacente

Luis

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Management , il giorno 16 apr 2024
Thank you for taking the time to rate your expereince. We are pleased to have met most of your expectations and have addressed your concerns with the staff.

2/10 Terribile

Roxana

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I didn’t like because we don’t have any little fridge and microwave either and also the beds are too old
Soggiorno di 1 notte ad aprile 2024
Risposta di Management , il giorno 15 apr 2024
Thank you for taken the time to share your experiences during your stay with us. We are sorry that we were unable to meet your expectations. We have addressed your concerns with the staff,

10/10 Eccellente

Daniel

Soggiorno di 1 notte a marzo 2024
Risposta di Management , il giorno 15 apr 2024
Thank you for taking the time to rate your experiences during your stay with us. We are please to have met your expectations and look forward towards your next visit with us/.

10/10 Eccellente

Adryanna

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing
Soggiorno di 3 notti ad aprile 2024
Risposta di Management , il giorno 10 apr 2024
Thank you for your taking the time to share your expereinces. We are pleased to meet your expectations and look forward to your next visit with us.

10/10 Eccellente

Benjamin, los angeles

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best quality for your money in the area.
Soggiorno di 1 notte ad aprile 2024
Risposta di Management , il giorno 8 apr 2024
Thank you for taking the time to share your experiences. We are pleased to have met your expectations and look forward towards your next visit with us.

8/10 Buono

Stanley

Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 22 apr 2024
Thank you for taking the time too rate your experiences during your stay with us. We are pleased to have met your expectations and look forward towards your next visit.

10/10 Eccellente

matthew, Long Beach

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good ice machine. Refrigerator with small freezer and microwave in room. Heater worked fine. Sparse bedding and carpet, but pleasant outdoor sitting area on grass. No food on site, except robust vending machines. No real area to walk to except Arco across the street, probably 15 min. Walk each way.
Soggiorno di 2 notti a marzo 2024
Risposta di Management , il giorno 25 mar 2024
Thank you for taking the time to share your expereicens at the hotel. You may also find other shops and restuarants in close proximety to the hotel. We are pleased to have met your exectations amd look forward towards your next stay with us.

8/10 Buono

Alfredo, Las Vegas

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Good for the price
Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 25 mar 2024
Thank you for taking the time to rate your experiences at the hotel. We are pleased to have met your exectations amd look forward towards your next stay with us.

10/10 Eccellente

Karla

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed there one night. Receptionist was nice, room was clean, and it had what we needed. Bed, tv, and bathroom. It was convenient.
Soggiorno di 1 notte a marzo 2024
Risposta di Management, il giorno 20 mar 2024
Thank you for taking the time to share your experiences during your stay with us. We are pleased to have met your expectations and look forward towards your next stay with us.

10/10 Eccellente

C

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff are the bomb
Soggiorno di 1 notte a febbraio 2024
Risposta di Management, il giorno 17 mar 2024
Thank you for taking the time to share your experiences during your stay. We are please to have met your expectations and our staff were exceptional. We look forward towards your next stay with us.

8/10 Buono

Tina

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Parking
Soggiorno di 2 notti a marzo 2024
Risposta di Management , il giorno 13 mar 2024
Thank you for taking the time to rate your experiences during your stay with us. We are pleased to have met your expectations and look forward towards your next stay with us.

10/10 Eccellente

Gloria M

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This place has a great location the only thing is they need to change the matt
Soggiorno di 1 notte a marzo 2024
Risposta di Management , il giorno 5 mar 2024
Thnak you for taking the time ot share your expereinces during your recent stay with us. We are pleased to hear that you enjoyed your stay with us and we are idenifying those changes required/. We look forward towards your next stay with us.

10/10 Eccellente

Scott

Soggiorno di 1 notte a febbraio 2024
Risposta di Management , il giorno 25 mar 2024
Thank you for taking the time to rate your experiences at the hotel. We are pleased to have met your exectations amd look forward towards your next stay with us.

2/10 Terribile

TYSON

Soggiorno di 2 notti a febbraio 2024
Risposta di Management , il giorno 20 mar 2024
Thank you for taking the time to share your experiences during your stay with us. We are sorry that we were unable to meet your expectations and have addressed your concerns with our staff.

4/10 Scarso

Mohammad

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
No hot water and they use air mattress
Soggiorno di 1 notte a febbraio 2024
Risposta di Management, il giorno 19 feb 2024
Thank you for taking the time to share your experiences during your recent stay with us. We are sorry that we were unable to meet all your expectations and have addressed your concerns with the staff.

4/10 Scarso

Nathan

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Terrible condition!!!!
I booked this property because I was looking for a place to stay before a flight out of LAX, and a few preferred local hotels were sold out. I saw it was a large property showing its age upon walking to front desk- also noting that the property's fence had been smashed for a good 50 feet. The front desk was promising. The lady working that evening was very warm and welcoming. I noted that the Chevy Chase film Family Vacation was filmed here, and was filled with promise. ...that was broken once I opened the door to my room. The smell hit you- and when I went to the restroom, the restroom reeked of a mixture of feces that were not visible and I don't know what. The beds were very springy and not firm at all, and overall the room was one of the dirtiest I've stayed at. As a touring musician, totally not worth the $120 rate to stay at what basically was just a step up from a punk house. I was almost tempted to book a room elsewhere- DO NOT RECOMMEND.
Soggiorno di 1 notte a febbraio 2024
Risposta di Management , il giorno 18 feb 2024
Thank you for taking the time to share your experiences. We are sorry that we were unable to meet all you expectations during your stay. Should these concerns be brought to to our attention of the front desk, we would have immediately changed your room. However, we have addressed your concerns with our staff.

2/10 Terribile

Ricardo

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Management , il giorno 19 feb 2024
Thank you for taking the time to share your experiences during your recent stay with us. We are sorry that we were unable to meet all your expectations and have addressed your concerns with the staff.

6/10 Soddisfacente

Caroline, Phoenix

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Management , il giorno 1 feb 2024
Thank you for taking the time to share your experiences during your stay with us. We are pleased to have met most of your expectaitons and look forward towards your return.

2/10 Terribile

Sebastian

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Durty rooms p, dirty towels, with roaches and horrible smell.
Soggiorno di 2 notti a gennaio 2024
Risposta di Management, il giorno 29 gen 2024
Thank you for taking the time to share your experiences. We are sorry that your expectations were not met. We did not see a complaint on our log or with our staff as changes would immediately been addressed. However, we have addressed our staff regarding your concerns .

4/10 Scarso

Andrea

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room smelled like cigg and the door did not lock had to put the ironing table
Soggiorno di 1 notte a gennaio 2024
Risposta di Management, il giorno 29 gen 2024
Thank you for taking the time to share your experiences. We are sorry that your expectations were not met. We did not see a complaint on our log or with our staff as changes would immediately been addressed. However, we have addressed our staff regarding your concerns .

2/10 Terribile

Jacqueline

Viaggio con la famiglia
Bad service the rooms are not clean
Soggiorno di 2 notti a gennaio 2024
Risposta di Management , il giorno 29 gen 2024
Thank you for taking the time to share your experiences. We are sorry that your expectations were not met. We did not see a complaint on our log or with our staff as changes would immediately been addressed. However, we have addressed our staff regarding your concerns .

8/10 Buono

Albert

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Nice hotel, a little aged. It was nice in my room, kind of like staying at my grandparents place. Very thin walls, you can here everything from outside like it was right in your room. That was the only issue I had, the room was very well insulated to block any noise from people walking by or the noise from next door neighbors or the walkway upstairs and the people upstairs. This hotel needs serious insulation upgrade to block out noise. But when it was quite, it was very comfortable. I definitely got what I paid for. And I did like the late check out time, you didn't have to wake up early to rush out. I just wish I could of slept in to enjoy the noon check out, but you wake up with everyone else being up and out early with all their noise. Friendly staff at the front desk.
Soggiorno di 1 notte a gennaio 2024
Risposta di Management , il giorno 7 feb 2024
Thank you for taking the time to share your expereices at the hotel. We are please to have met your expectaitons and have addressed your installation concerns with ownership.

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Management , il giorno 21 gen 2024
Thank you for taking the time to rate your experiences during your recent stay with us. We are pleased to have met your expectations and look forward towards your return.

10/10 Eccellente

Gerald

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice as always
Soggiorno di 1 notte a gennaio 2024
Risposta di Management , il giorno 16 gen 2024
Thank you for taking the time to share your experiences during your return stay with us. We are pleased to have met your expectations and look forward towards your return.

4/10 Scarso

ANA

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Era solo una noche para descansar y la verdad es un hotel ya viejo. Aunque limpio. Pero colchones viejos. Y en el anuncio no dicen que cobraran deposito.
Soggiorno di 1 notte a dicembre 2023
Risposta di Management , il giorno 27 dic 2023
Gracias por tomarse el tiempo de compartir sus experiencias en el hotel. Lamentamos no haber podido cumplir con todas sus expectativas y las hemos abordado con nuestro personal. Sin embargo, los depósitos han sido un requisito al realizar una reserva en la plataforma de Expedia.

10/10 Eccellente

Gerardo

Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 1 feb 2024
Thank you for taking the time to share your experiences during your stay with us. We are pleased to have met your expectaitons and look forward towards your return.

8/10 Buono

Elaine

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Management , il giorno 22 dic 2023
Thank you for taking the time to rate your experiences during your stay with us. We are pleased to have met your expectations and look forward towards your next stay with us.

2/10 Terribile

Will

Non mi è piaciuto: Pulizia e personale e servizio
This place is not what it is made out to be. If you like something cheap, dirty, smelly, and looks like dungeon, then this is the place for you! You get what you pay for, and believe me, it’s not good.
Soggiorno di 4 notti a dicembre 2023
Risposta di Management, il giorno 27 dic 2023
Thank you for taking the time to share your your expereinces. We are sorry that we were unable to meet your expectations.. However, no mention of your experinece was brought to the attention of the hotel during your stay and upon check out?

10/10 Eccellente

Anthony

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything about the place
Soggiorno di 1 notte a dicembre 2023
Risposta di Management , il giorno 13 dic 2023
Thank you for taking the time to share your experiences during your stay with us. We are pleased to have met your expectations and look forward towards your next stay with us.

10/10 Eccellente

Angelina

Soggiorno di 1 notte a dicembre 2023
Risposta di Management, il giorno 1 feb 2024
Thank you for taking the time to share your experiences during your stay with us. We are pleased to have met your expectaitons and look forward towards your return.

8/10 Buono

Angelica

Soggiorno di 1 notte a dicembre 2023
Risposta di Management , il giorno 3 gen 2024
Thank you for taking the time to rate your experience during your stay with us. We are pleased to have met your expectations and look forward towards your next stay with us.

2/10 Terribile

Melvin

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The girl at the desk when we checked out was rude and the rooms had roaches
Soggiorno di 1 notte a dicembre 2023
Risposta di Management , il giorno 12 dic 2023
Thank you for taking the time to share your experiences at your last visit. We are sorry that we were unable to meet all your expectations. We had our pest control inspector check these rooms and they were unable to identify any insects. We have also addressed your concerns with our staff.

4/10 Scarso

Egmidio

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Management , il giorno 7 dic 2023
Thank you for taking the tme rate your stay at the hotel. We are sorry that we were unable to meet ALL your expecations and have addressed your concerns with the staff.

4/10 Scarso

Thomas

Non mi è piaciuto: Pulizia
The carpet couldn’t have been vacuumed in months, the bottoms of my feet kept getting blackened with dirt just from walking around the room no matter how many times i rinsed them off.
Soggiorno di 3 notti a novembre 2023
Risposta di Management, il giorno 28 nov 2023
Thank you for taking the time to share your expereicens at the hotel. We are sorry that we were unable to meet all of your your expectations during your stay with us. We have addressed your concerns with our housekeeping staff.

4/10 Scarso

Barbara

Soggiorno di 1 notte a novembre 2023
Risposta di Management, il giorno 22 dic 2023
Thank you for taking the time to rate your experiences during your stay with us. We are sorry that we were unable to meet all your expectations and have addressd your concerns with our staff.

8/10 Buono

Veronica

Soggiorno di 1 notte a novembre 2023
Risposta di Management, il giorno 27 dic 2023
Thank you for taking the time to rate your expereicen. We are pleased to have met your expectations and look forward towards your next stay with us.

8/10 Buono

Michael

Viaggio di coppia, Viaggio di lavoro
just ok, for a single night stay.
Soggiorno di 1 notte a novembre 2023
Risposta di Management, il giorno 20 nov 2023
Thank you for taking the time to share your experiences during your recent stay with us. WE are pleased to have met your expectations.

10/10 Eccellente

Melinda

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Management, il giorno 21 nov 2023
Thank you for taking the time to rate your experiences during your previous stay with us. We are pleased to have met your expectations and look forward towards your next visit with us.