Biancheria da letto ipoallergenica, una cassaforte in camera

Recensioni per Residence Inn by Marriott Beverly Hills

3 out of 5
Residence Inn by Marriott Beverly Hills
1177 S Beverly Dr, Beverly Hills, Los Angeles, CA

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 437 su 1000 recensioni" "
Valutazione di 8 - Buono. 350 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 117 su 1000 recensioni" "
Valutazione di 4 - Scarso. 49 su 1000 recensioni" "
Valutazione di 2 - Terribile. 47 su 1000 recensioni" "

8,8/10

Pulizia

8,6/10

Personale e servizio

8,0/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

marco

Alla deriva
La prenotazione risultava cancellata ; alle 17 ho dovuto riprenotare alla reception e per fortuna avevano posto con prezzo finale di 200 euro rispetto ad Hotel.com vi invito a verificare meglio con gli hotel i vostri servizi!
Soggiorno di 9 notti a luglio 2023

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e servizi
Soggiorno di 9 notti ad agosto 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tutto perfetto!!!unico neo la presenza della tenda in bagno. Per il resto davvero eccellente!!!
Soggiorno di 3 notti a giugno 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio

8/10 Buono

CONCEPCION, Jersey City

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Construction going on Floors dusty High noise level — workers too loud Put DND sign on my door but housekeeper knocked
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 25 apr 2024
Dear Concepcion,We appreciate your feedback and your patience while we update the property. However, we apologize for any inconvenience this caused and for any issues with housekeeping. Your comments will be shared with our team. Should you be in the area again, we hope you'll come back to see us.

10/10 Eccellente

Nataliya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Goo
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Dear Nataliya,Thank you for staying with us and for your feedback. We're glad you had a five-star experience with us and hope to welcome you back soon for another great stay.

8/10 Buono

Marcela

Viaggio con la famiglia
El hotel está bien situado. La habitación amplio y cómodo nos tocó un elevador en reparación , y tardabas mucho en subir o bajar El desayuno demasiado sencillo más bien continental
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 17 apr 2024
Dear Marcela,We always appreciate hearing from our guests. It's great to know that our convenient location and spacious rooms added to your experience. However, we apologize for any concerns you had with the elevator and for any disappointment with breakfast. Rest assured, we will take your comments into consideration as we continue improving the guest experience. Nevertheless, it was a pleasure to welcome you, and we hope to have you join us again soon.

10/10 Eccellente

Ayame

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
設備が充実していました。
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 16 apr 2024
Dear Ayame,Thank you for your outstanding comments! We at Residence Inn Beverly Hills are so pleased to hear you had an excellent stay with us. Should you return to the area, it would be wonderful to see you again!

8/10 Buono

Jason

Soggiorno di 2 notti ad aprile 2024

2/10 Terribile

Moshe

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Muy vieja y no vale su plata
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 9 apr 2024
Querido Moshé,Gracias por tomarse el tiempo para compartir sus pensamientos. Estamos sinceramente decepcionados de que su experiencia no haya cumplido con sus expectativas. Nuestro objetivo es mejorar y esperamos tener otra oportunidad de impresionarlo.

8/10 Buono

Rafael

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All the staff was helpful and cheerful; from the valet, check in desk people, etc. The continental breakfast was kind of simple/ limited/ bland. It wasn't bad; it just was not spetacular. Some breads, bagels, muffins, cereals, coffees, yogurts, bananas, hardboiled eggs.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 5 apr 2024
Dear Rafael,Your feedback means the world to us. It warms our hearts to know that our friendly team members left a positive impression on you and that you had a great time with us overall. Your feedback regarding our breakfast options is gratefully received and we will discuss your comments internally. Thank you so much for the review and we hope you'll join us again soon.

2/10 Terribile

Patricia E

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lousy service altogether. Foul odor in the bedroom, especially in the bathroom. We reported it since arrival. Never fixed it. The couch mattress, a torture: old and rusty, wires coming off. Could not sleep. We stayed four days; not once they cleaned the room. Unfriendly breakfast staff: very rude and non skilled. The front desk was unable to address our concerns, and unwilling to offer any compensation at all for the aggravation and inconvenience. Worst hotel experience.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 5 apr 2024
Dear Patricia,I am deeply sorry to learn about the disappointments you experienced during your recent stay with us. Please accept my sincerest apologies; your feedback is incredibly valuable to us, and I assure you that we take it seriously as we work to improve our services and ensure that all our guests have a comfortable and enjoyable stay. We hope you'll consider giving us another chance to impress you should your travels point you back in our direction.

10/10 Eccellente

Aleksandr

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved our stay at the hotel, they gave us the newly renovated room at 7th floor. We got a great view of the city! Very accommodating staff too. I dropped my earring in the sink and they helped us retrieve it. ♥️
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 5 apr 2024
Dear Aleksandr, Thank you for choosing to stay at Residence Inn Beverly Hills! We're delighted to hear that you loved your stay and got to enjoy one of our newly renovated rooms. Our team strives to provide exceptional service, and we're thrilled to hear that they were accommodating and helpful during your visit. We look forward to welcoming you back for another memorable experience!

6/10 Soddisfacente

YONGXIN

Viaggio con famiglia e bambini piccoli
The breakfast is very poor, almost no choice. even boiled eggs are frozen from fridge. I have to warm it by hot water. only coffee and a little bread. it seems no fresh and warm stuff for morning.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 27 mar 2024
Dear Yongxin,While we thank you for being our guest and sharing your feedback, we are sorry you were disappointed with breakfast. Please know your comments are important to us and will be shared with our food services team. We hope to have the pleasure of welcoming you back and impressing you with our improvements.

4/10 Scarso

Liana

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

2/10 Terribile

Raquel

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
En sus fotos muestran el cuarto mas amplio y con puertas en los dos cuartos y no son asi. Estuvieron muy apretados ya que el cuarto tiene el sofacama pegado y el espacio es muy reducido
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 21 mar 2024
Dear Raquel,We appreciated the opportunity to host you as our guest. It's unfortunate that our accommodations were different than you expected. We certainly strive to represent our property online accurately, and we'd like you to know that we offer various room configurations, including studio, one-bedroom, two-bedroom, and extended-stay suites. Should you desire additional space, you may want to consider booking an extended-stay suite that features a separate living area. Our team hopes you will consider staying with us again.

10/10 Eccellente

Nichole

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Recently remodeled. Clean and lovely!
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 5 mar 2024
Dear Nichole,We're delighted to hear that you enjoyed your stay at Residence Inn Beverly Hills and found our recently remodeled rooms clean and lovely! Thank you for sharing your positive experience, and we look forward to welcoming you back in the future.

10/10 Eccellente

Monique

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The renovations are so modern and beautiful. Thank you staff it was such a clean room. I had a wonderful stay the staff was so nice. Great time!
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 13 feb 2024
Dear Monique,Keeping our property clean and updated is one of our goals, and we're thrilled that our accommodations were just perfect for your experience. We're also delighted that you enjoyed our friendly service and we look forward to delivering another five-star rating the next time you visit Residence Inn Beverly Hills.

8/10 Buono

Joseph

Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice hotel but areas are under construction/dust and there is limited breakfast
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 7 feb 2024
Dear Joseph,Thank you for choosing to stay with us and for your feedback. We are glad your visit was pleasant overall; however, please accept our apologies for any inconvenience with the renovation and breakfast. Our team will review your concerns. We appreciate your review, and we hope to see you again soon.

8/10 Buono

Ricardo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location, good room, nice staff. Breakfast is rather poor
Soggiorno di 4 notti a gennaio 2024
Risposta di General Manager, il giorno 30 gen 2024
Dear Ricardo,We appreciate you sharing your thoughts with us. It is wonderful to read that our convenient location, amazing team members, and great accommodations made for a positive experience. Your feedback on breakfast is noted, and we will be sure to find ways to improve the menu. Please visit us again to experience the most perfect stay.

8/10 Buono

Lydia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The complimentary breakfast lacked in variety. There were only toast, sourdough, bagels cereal and hardboiled eggs.
Soggiorno di 3 notti a gennaio 2024
Risposta di General Manager, il giorno 24 gen 2024
Dear Lydia,While we are grateful for your high rating, we are saddened that our breakfast failed to meet your expectations. Constructive feedback from our guests is vital to our success, so rest assured we will use your comments to help us improve. Thank you for allowing us to host you, and we hope you'll come back and see us the next time you're in Beverly Hills.

2/10 Terribile

SARKIS

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I would NOT recommend a stay at this property at all. 7 AM right above room 319 hammer and nail sounds, drilling sounds, etc. come to find out the property is under Contruction, but no one bothered to inform the guests BEFORE hand. Extremely unpleasant stay.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 19 gen 2024
Dear Sarkis,It is disappointing to know that we failed to earn your recommendation. However, we appreciate you letting us know where we fell short so we can reflect and improve. This is not the lasting impression we wish to leave you with, so please allow us to welcome you back for a five-star experience in the future.

8/10 Buono

Edmond, sayreville

Soggiorno di 5 notti a gennaio 2024

6/10 Soddisfacente

Carolina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Thomas, Albuquerque

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Very nice property. Convenient location. Staff was efficient and polite. Room was clean and had all the convenience of home. Would definitely stay here for my extended stays in LA.
Soggiorno di 10 notti a gennaio 2024
Risposta di General Manager, il giorno 16 gen 2024
Dear Thomas,Thank you for choosing our hotel for your recent visit to Los Angeles. We're glad you enjoyed your stay with us and our lovely facility, clean and comfortable accommodations, convenient location for your purpose, and professional service. It will be our pleasure to host you again at Residence Inn Beverly Hills, so come back soon.

8/10 Buono

JORGE

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
La ubicación
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 14 gen 2024
Dear Jorge,We aim to provide our guests with convenience, and we're delighted you were pleased with our location. It was a joy to have you stay with us at Residence Inn Beverly Hills, and we look forward to serving you again in the future!

10/10 Eccellente

Kendrick

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Residence Beverly business stay
Amazing... Was in a newly renovated room... Comfort, clean and modern... Incredibly powerful shower made the end of a long day worth coming back to the room lol door did leak water on floor but not a came changer and breakfast is definitely not vegan friendly something I wish they had options for but again not a game changer... overall 4 1/2 stars
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 14 gen 2024
Dear Kendrick,Thank you for choosing Residence Inn Beverly Hills! We're glad our clean, comfortable rooms and excellent shower pressure impressed you. Your feedback about breakfast is appreciated, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.

8/10 Buono

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Séjour convenable
Le lieu est convenable. Nous avons passé un bon séjour. La chambre est propre et le ménage est fait tous les jours . Cependant le mobilier est un peu vétuste et la vue sur cour assez moyenne. Ce qui est bien dans cet hôtel c'est la situation géographique qui est centrale .Le petit déjeuner qui est inclus est très moyen. Attention au prix du parking qui est cher.
Soggiorno di 8 notti a dicembre 2023
Risposta di General Manager, il giorno 14 gen 2024
Dear Daniel,We are thrilled that you enjoyed your stay with us. Our team works hard to ensure all aspects of our stay are maintained to the highest standards so we are glad you appreciated our comfort and cleanliness within our accommodations. It is lovely to know that our convenient location and breakfast positively impacted your stay with us. Please know that your feedback and suggestions are important to us, and we will be sure to discuss ways we can improve with our team. We look forward to welcoming you back.

10/10 Eccellente

Marcus Stevenson

Soggiorno di 3 notti a gennaio 2024

10/10 Eccellente

Joseline

Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Maria Isabel

Mi è piaciuto: Pulizia
Room is quite old and basic bathroom items were included. No room slippers too.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 10 gen 2024
Dear Maria,Though we are an older property, we do our best to maintain a high level of comfort. That said, we appreciate your constructive feedback and will share it with the respective teams to help us improve our guest experience. The next time you are in beautiful Beverly Hills, we hope you'll give us another chance to change your perception of our hotel.

8/10 Buono

Penelope

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good size rooms (suite), had everything we needed, comfortable stay for 4 people
Soggiorno di 6 notti a dicembre 2023
Risposta di General Manager, il giorno 10 gen 2024
Dear Penelope,It was a delight to host you during your recent visit! We appreciate you taking the time to provide us with a review and are thrilled to hear you enjoyed your time at our hotel and had a nice stay. Thank you for trusting Residence Inn Beverly Hills for your lodging needs. We hope to see you again soon!

10/10 Eccellente

Richard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nothing special; nothing bab.
To be fair, the hotel was in the process of being reflagged. We stayed in an original “Residence” room. It was clean, but had an awkward layout. The bathroom/shower space was cramped. The sink was in the “bedroom” area. So, if someone was sleeping, the light and running water would wake them. The parking is expensive and poorly operated.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 2 gen 2024
Thank you so much for the feedback. While we're happy to know that you found our accommodations to be clean, we apologize for any noise or layout concerns. Guest feedback is incredibly important to us so we will be sure to discuss your feedback internally. Please consider giving us another chance to impress you in the future.

8/10 Buono

Marleni

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Love my suite clean room big staff was amazing 👌
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 21 dic 2023
Dear Marleni,Thank you for taking the time to share your thoughts with our team. We are glad that you appreciated our clean accommodations and team members. Your kind words will be shared with all of our team members, for they will be delighted to know you had a great stay with us. We look forward to welcoming you back.

8/10 Buono

Antonio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Me parecio muy bien en general solo el precio me parecio un poco excesivo para el tamaño de la habitacion y el desayuno que incluyen en el precio es realmemte muy escaso
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 21 dic 2023
Dear Antonio,While your overall experience was enjoyable, we appreciate your feedback on how it could have been better. Please know that we work hard to deliver great value in all areas and ensure we are competitively priced for the area. If there are certain items you would like to see offered during breakfast, we are open to suggestions. Our team will seize all opportunities to improve and evolve to meet the needs of travelers. Thank you for reaching out, and we hope to have you stay with us again.

10/10 Eccellente

Colleen

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Lauren

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient and Comfortable Hotel
This hotel is comfortable and convenient. You can’t beat the location-close to BH, Century City and Westwood. The staff is professional and polite. The hotel is still undergoing renovation, but they are back to serving breakfast in their newly remodeled lobby/eating area. My only complaint is that the entrance to the hotel on the fourth level of the parking structure is not secure at all probably due to the construction workers going in and out. At nighttime the door was left completely open and so was the gate to enter the parking lot from the street. Nevertheless I would recommend this hotel.
Soggiorno di 5 notti a dicembre 2023
Risposta di General Manager, il giorno 21 dic 2023
Dear Lauren,Your compliments are appreciated, and we will be sure to share them with our staff. Our team works hard, and they will be thrilled to know their efforts were recognized. Thank you for choosing Residence Inn Beverly Hills for your accommodations. You can always count on us for a friendly, convenient, and comfortable stay anytime you travel back to Los Angeles again.

10/10 Eccellente

Jason

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very Happy
Very happy with stay. Everyone was wonderful from front desk to valet.
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 19 dic 2023
Dear Jason,It is wonderful to know that you had an excellent experience with us. Our team will be thrilled that they played a pivotal role in your experience with us, and overall, we're glad you had a fantastic time. Thank you for your great review and perfect rating, and we hope you return soon.

10/10 Eccellente

Steinar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a dicembre 2023

6/10 Soddisfacente

Nicholas david

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Servizi
Soggiorno di 7 notti a dicembre 2023

10/10 Eccellente

Mario

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was excellent me and my way have a good time there very good customer service it’s a nice place and Clean tks
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 28 nov 2023
Dear Mario,Thanks so much for this lovely review of Residence Inn Beverly Hills. We're delighted you enjoyed your stay, and we'd love to welcome you back soon!

10/10 Eccellente

regan

Viaggio con animali domestici, Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was excellent, the reception was excellent
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 28 nov 2023
Dear Regan,Thank you for being our guest at Residence Inn Beverly Hills and for taking the time to share your delightful review. We are thrilled you were impressed with our wonderful staff and great hotel and look forward to welcoming you back again someday.

2/10 Terribile

Josh

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There was nothing available to eat or do. The renovations should have been mentioned when booked.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 28 nov 2023
Dear Josh,We appreciate you taking the time to reach out about your recent visit. Please accept our apologies for any shortage of amenities that you experienced during your stay. We hope that the next time you are in LA, you will return and see all the ways we have improved for our wonderful guests like yourself! Thank you, and we wish you safe travels.

8/10 Buono

Sydney

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Price of parking very high.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 20 nov 2023
Dear Sydney,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. Please accept our apologies, however, for any disappointment with the parking fee. It is noted online for your convenience. The next time you're in the area, please come see us again.

4/10 Scarso

Harkirandeep

Soggiorno di 1 notte a novembre 2023

4/10 Scarso

Stanley

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
YOU SHOULD OF NOTIFIED ME THAT THE PROPERY WAS UNDER REMODELING. AS AN 82 YR OLD MAN I FELT VERY UNSAFE. THIS WAS THE 3RD OR FORTH TIME IVE STAYED THERE AND the L AST. THE AC AND HEAT CONTROL WAS POOR AT BEST. MY ROOM WAS IN A TERRIBLE LOCATION IN THE BUILDING BECAUSE IT WAS VERY NOISY. Stanley Torchin
Soggiorno di 4 notti a novembre 2023
Risposta di General Manager, il giorno 8 nov 2023
Dear Stanley,Thank you so much for your comments. We're sorry to hear about any disappointment in our accommodations or amenities during your visit. Our maintenance team will be sure to look into your comments regarding the A/C. In addition, we apologize for any noise concerns. Please know that our front desk team can always help you find more suitable accommodations on-property, should they be available. We also apologize for any miscommunication regarding any ongoing changes, and we'll be sure to discuss your comments internally. Our team is dedicated to upholding a safe environment at all times, and we always encourage our guests to reach out to them if they have any concerns during their stay. Despite this, we hope you will consider coming back to visit us again in the future; we know that we have what it takes to impress you.

6/10 Soddisfacente

Rosalinda

Non mi è piaciuto: Condizioni e dotazioni della struttura
Parking charge was high
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 3 nov 2023
Dear Rosalinda,Thank you for your feedback. We understand your concerns regarding parking and would like to assure you that we will consider your comments. We hope that the rest of our services meet your expectations, and we look forward to welcoming you back in the future.

4/10 Scarso

Ted

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Totally under construction. The lobby is dirty and a mess. Terrible way to enter a hotel stay. Two elevators sound like they’re on their last leg. In fact, right after checking in they both stopped working for several hours. Not convenient when on the 5th floor. The rooms are “fine.” My TV didn’t work and had to be repaired. Bathroom has shampoo, conditioner and body wash but they don’t provide body lotion. Who wants to buy a whole bottle of lotion while traveling? Regardless of construction, which can be temporary, the hotel is pretty bad.
Soggiorno di 2 notti a ottobre 2023
Risposta di General Manager, il giorno 30 ott 2023
Dear Ted,Thank you for taking the time to share your experience. We're disappointed we didn't meet your expectations. We will look into these areas for necessary improvements. Offering a comfortable and convenient stay is our priority, and we hope for another opportunity to provide you with a far better experience.

8/10 Buono

Niyabela

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a ottobre 2023