Dear Javier,We are thrilled to read how much you enjoyed your stay with us. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for choosing to stay at Embassy Suites by Hilton Louisville Downtown; we look forward to hosting you again on your next visit to Louisville.Best Regards,Dan SirrineGeneral Manager

Dear Regina,Thank you for taking the time to review your stay at Embassy Suites Louisville Downtown. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with our rooms and our staff. Our staff does a wonderful job maintaining our accommodations, and it will be a pleasure to share your kind remarks with them. Thank you for staying with us and hope you will be back to revisit soon. Best Regards,Dan SirrineGeneral Manager

Dear Brenda James,Thank you for choosing to stay with us and for taking the time to share your review. We regret you were not entirely satisfied with the quality and condition of our accommodations. We value your feedback as we are always striving to improve our guest experience. We are glad that you had a great stay overall and we hope we will continue to be your hotel of choice whenever you return to Louisville.Best Regards,Dan SirrineGeneral Manager

Dear James,It was a pleasure hosting your recent stay at Embassy Suites Louisville Downtown! Thank you for your generous comments, and for highlighting our convenient location. We are glad to know how much you appreciated the easy access to many local attractions. We hope you choose us again the next time your travels bring you to Louisville.Best Regards,Dan SirrineGeneral Manager

Dear stephen,Thank you for choosing Embassy Suites by Hilton Louisville Downtown for your recent visit to Louisville and for taking the time to leave your rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay.  It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards,Dan SirrineGeneral Manager

Dear Shannon,We appreciate you taking the time to leave your generous rating regarding your recent visit to the Embassy Suites Louisville Downtown. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best Regards,Dan SirrineGeneral Manager

Dear Amy,We are delighted to hear that we took the best care of you while you were with us. We believe that attentive service supported by comfortable accommodations is what sets us apart, and it truly means the world to us that you recognized and valued these aspects. Our guests are like family; without you, we wouldn't be able to do what we love every day. Thank you for making this possible for so many of our dedicated and faithful team members. We hope to have the opportunity to welcome you back soon to Embassy Suites Louisville Downtown.Best Regards,Dan SirrineGeneral Manager

Dear Robert,Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations, especially our spacious rooms make us a great choice when visiting Louisville. It was our pleasure accommodating you and we hope to see you again soon. Best Regards,Dan SirrineGeneral Manager

Dear Chris,We are pleased you were satisfied with most of our services. We also appreciate your feedback regarding our complimentary breakfast. We sincerely apologize for the issues you encountered, and we want to assure you that we are committed to enhancing our guest experience. We hope you will give us an opportunity to provide you with a more satisfying experience on your next visit to our city.Best Regards,Dan SirrineGeneral Manager

Dear Thomas,It is wonderful to read that we exceeded your expectations and that you were especially happy with the many amenities we offer. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Thank you for choosing Embassy Suites Louisville Downtown!Best Regards,Dan SirrineGeneral Manager

Dear Sara, We are thrilled that you enjoyed your stay with us, and we consider it the highest form of praise. Thank you for highlighting our hospitable staff, ideal location, sparkling rooms, and the various amenities that we offer to our esteemed guests. It was an absolute pleasure to host you at Embassy Suites Louisville Downtown, and we eagerly await your next visit.Best Regards,Dan SirrineGeneral Manager

Dear Gabriale, Thank you for staying with us. We are pleased you had an outstanding visit and that you were able to start your day off right with our delicious breakfast. Your compliments were a pleasure to read, particularly regarding our staff. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. We hope you had a great time at the thunder. It is also always lovely to read how much our guests love our property's decor and design. We hope Embassy Suites Louisville Downtown is your first choice whenever you visit Louisville. Thank you again.Best Regards,Dan SirrineGeneral Manager

Dear Richard, Thank you for choosing Embassy Suites Louisville Downtown and for your excellent review. It is nice to read that our central location worked so well for you and made your time with us even better. Our guests love how convenient we are to the bourbon distilleries and Slugger Museum, so we appreciate you pointing that out to future travelers. We also hope you had a great time at the thunder. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to Louisville.Best Regards,Dan SirrineGeneral Manager

Dear Thamika, Thank you for choosing Embassy Suites Louisville Downtown. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We appreciate your business and hope you will choose us whenever you are in Louisville. We look forward to seeing you again soon!Best Regards,Dan SirrineGeneral Manager

Dear Justin, We are thrilled you have chosen Embassy Suites Louisville Downtown as your place of stay. We appreciate all your kind words and are delighted to know you had a pleasant stay with us. Our team members strive hard to go above and beyond to meet our guests' needs and provide them with a comfortable environment. Your positive feedback encourages us to keep doing what we do best. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area.Best Regards,Dan SirrineGeneral Manager

Dear Jennifer, Thank you very much for your kind words and for taking the time to highlight the cleanliness of our hotel. We are delighted to hear that our efforts to provide a fresh and spotless environment positively impacted your stay. We are also glad that our location was convenient for everything you wanted to do during your visit. It was our pleasure to host you at Embassy Suites Louisville Downtown, and we hope to have the opportunity to welcome you back soon.Best Regards,Dan SirrineGeneral Manager

Dear Joshua, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we value your compliments. We appreciate you saying we will now be your hotel of choice whenever you are in the area. Thank you for choosing Embassy Suites Louisville Downtown; we look forward to seeing you soon.Best Regards,Dan SirrineGeneral Manager

Dear Nkeruwem,Thank you for taking the time to review your experience at Embassy Suites Louisville Downtown. We are delighted that you had a memorable stay with us. Thank you also for taking notice of the quality of our breakfast. Our team is committed to ensuring that your day gets started off on the right note. On behalf of all of us at Embassy Suites Louisville Downtown, we hope to be your hotel of choice whenever your travels bring you back to Louisville.Best Regards,Dan SirrineGeneral Manager

Dear Angie, Thank you for your positive review of Embassy Suites Louisville Downtown! We're delighted you appreciated our convenient location and found our hotel clean with friendly staff. We look forward to welcoming you back for another enjoyable stay.Best Regards,Dan SirrineGeneral Manager

Dear Sanjay,Thank you for your recent stay at Embassy Suites Louisville Downtown and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Louisville. We enjoyed having you as our guest, and we hope to see you again soon. Best Regards,Dan SirrineGeneral Manager

Dear Margarita,Thank you for taking the time to share your experience at check-in. While we are pleased our service met most of your expectations, we hope you will accept our apologies for the issues you experienced with one of our associates at the front desk. We realize the importance of a first impression, and your comments will be shared with our team to prevent other such occurrences in the future. We encourage you to come back again for a much warmer welcome.Best Regards,Dan SirrineGeneral Manager

Dear BirjuThank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Louisville. It was our pleasure accommodating you. We hope you will make Embassy Suites Louisville Downtown your home away from home whenever your travels bring you to our area.Best Regards,Dan SirrineGeneral Manager

Dear Cathy,Thank you for choosing to stay with us and for taking the time to leave your review. We are pleased that you enjoyed your overall stay, and we certainly appreciate your kind comments about our team. However, we sincerely apologize for any inconvenience you experienced due to the low water pressure during your stay. Your comfort is important to us, and we are actively addressing this issue to ensure a more satisfying experience for all our guests. It was our pleasure accommodating you. We hope you will make Embassy Suites Louisville Downtown your home away from home whenever your travels bring you to our area.Best Regards,Dan SirrineGeneral Manager

Dear Donna, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience. Thank you for staying with us and we look forward to many more visits to Embassy Suites by Hilton Louisville Downtown.Best Regards, Dan SirrineGeneral Manager

Dear Brielle, It is heartwarming to see that you enjoyed your time at Embassy Suites Louisville Downtown. We genuinely appreciate your kind remarks regarding our clean and reasonably priced accommodations! Providing a comfortable and affordable stay for our guests is always our top priority. Thank you for choosing to stay with us, and we hope to welcome you back soon.Best Regards,Dan SirrineGeneral Manager

Dear Anthony, Thank you for taking the time to share your feedback. We regret to learn that you were disappointed with the room setup. We always aim to provide a relaxing suite for our guests and ensure they have a seamless experience throughout their stay. Therefore, we apologize for failing to meet your expectations. Your feedback is invaluable to us, and we'll use it to enhance our guests' experiences moving forward. We hope you will consider giving us another chance to welcome you back and show you the fulfilling visit you deserve.Best Regards,Dan SirrineGeneral Manager

Dear Debbie,Thank you for your stay at our hotel and for your comments. We want to extend our apologies for not being able to provide you with the suite you reserved. Although this is not a normal occurrence, we completely understand your frustrations regarding the situation. We are grateful that you have brought these specific concerns to our attention as we continually grow and improve from our guest feedback. Thank you once more for choosing us. We hope you will give us another chance to provide you with the hospitality you should have experienced during this stay.Best Regards,Dan SirrineGeneral Manager

Dear Melissa,Thank you for the generous rating of Embassy Suites Louisville Downtown. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to Louisville.Best Regards,Dan SirrineGeneral Manager

Dear Asia,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Embassy Suites Louisville Downtown; we hope to see you again soon. Best Regards,Dan SirrineGeneral Manager

Dear Shane,Thank you for choosing our hotel and for sharing your experience with us. Although we always intend to provide our guests with a pleasing environment, we genuinely apologize if our hotel was not at a comfortable temperature for you. We also regret any noise disturbances that impacted your stay with us. We have taken note of your comments and we appreciate your feedback. We regret the inconvenience and hope you will give us another chance to provide you with a better experience. Best Regards,Dan SirrineGeneral Manager

Dear Kim, Thank you for your recent stay with us. We are grateful for you sharing your feedback with us. We will share this with the appropriate individuals as we continue to plan for future upgrades. We hope that you will stay with us again soon so that we may have the opportunity to leave a more favorable impression. Best Regards, Dan Sirrine General Manager

Dear Brett,Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Embassy Suites Louisville Downtown. We look forward to your return and wish you all the best with your future travels.Best Regards,Dan SirrineGeneral Manager

Dear Zachary J, Thank you for your recent visit and for sharing your comments with us. We would like to apologize for any frustrations or inconveniences that you experienced due to our parking and with the air conditioning in your room. We are delighted that we were able to resolve the concerns while you were still staying with us; however, we do regret that it disrupted your first night with us. We will take the necessary steps to prevent instances like this from being repeated. We will also share your comments as we plan for future upgrades. We would like to thank you for your kind remarks regarding our wonderful staff and breakfast. It was a pleasure to host your visit with us at Embassy Suites Louisville Downtown. We look forward to serving you again in the future. Best Regards, Dan Sirrine General Manager

Dear Josef,It was a pleasure to read your fantastic review of Embassy Suites Louisville Downtown. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit Louisville.Best Regards,Dan SirrineGeneral Manager

Dear Beth, Thank you for sharing your kind remarks with future travelers. We love knowing that our comfortable accommodations and wonderful breakfast options were perfect for you and your family’s plans. It was a pleasure to host your visit at Embassy Suites Louisville Downtown! We look forward to hosting you again the next time you are in our area. Best Regards, Dan Sirrine General Manager

Dear Micah, We are pleased to receive your generous rating for Embassy Suites Louisville Downtown. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards,Dan SirrineGeneral Manager

Dear James Blake, Thank you for sharing your feedback with us. We would like to sincerely apologize for any oversights made in the servicing of your room prior to your stay with us. We take the cleanliness and upkeep of our hotel very seriously and we will be addressing this with our housekeeping team to reinforce the importance of remaining attentive and thorough in all of our services. We hope you will stay with us again so that we may leave a more favorable impression. Best Regards, Dan Sirrine General Manager

Dear Natalie, Thanks for the outstanding rating! We are delighted your time at Embassy Suites Louisville Downtown was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you. Best Regards, Dan Sirrine General Manager

Dear Natalie, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Embassy Suites Louisville Downtown so much! We look forward to hosting you again soon for another great experience. Have a wonderful day! Best Regards, Dan Sirrine General Manager

Dear Dustin, We are delighted to know that you enjoyed your stay with us at Embassy Suites Louisville Downtown. We love knowing that our devoted staff, convenient location, and delicious breakfast were perfect for you. We do sincerely apologize for the delays in service you experienced and for the concerns that you experienced with our shower. We will be reviewing this with our associates so that we may prevent instances like this from being repeated. We hope you will stay with us again so that we may provide the perfect stay that you deserve. Best Regards, Dan Sirrine General Manager

Dear Melissa, We appreciate you taking the time to leave your kind rating for Embassy Suites Louisville Downtown. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon! Best Regards, Dan Sirrine General Manager

Dear Jill, Thank you for your kind rating! We are glad you had such a positive experience during your time at Embassy Suites Louisville Downtown, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best for your future travels.Best Regards,Dan SirrineGeneral Manager

Dear Ja, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Embassy Suites Louisville Downtown soon! Best Regards, Dan Sirrine General Manager

Dear Mai Chau,Thank you for being our guest and for taking the time to leave your feedback. We are glad our location was convenient for everything you wanted to do on this visit and that our rooms met your expectations. However, we apologize for any issues you experienced with your reservation. Unfortunately, inquiries on reservations made through a third-party, prepaid booking site, must be made through them, and we appreciate your patience. Thank you once more for choosing our hotel, and we hope you will consider staying with us again in the future.Best Regards,Dan SirrineGeneral Manager

Dear Martin,Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you appreciated our team's service. Thank you for recommending Embassy Suites Louisville Downtown to future guests. We look forward to welcoming you back soon.Best Regards,Dan SirrineGeneral Manager

Dear Kimberly, Thank you for staying with us at Embassy Suites Louisville Downtown. We are delighted to know that our comfortable rooms, delicious breakfast and perfect location was perfect for your needs. We hope you will stay with us the next time you are in our area. Best Regards, Dan Sirrine General Manager

Dear David, Thank you for choosing our hotel for your recent stay. On behalf of our entire staff, please accept our apologies for not meeting your expectations. We make every effort to provide an exceptional stay for each of our guests; therefore, we are disappointed if this was not your experience. We hope you will consider giving us a chance in the future so we can provide you with the hospitality you should always expect from us. Best Regards, Dan Sirrine General Manager

Dear Kevin, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Best Regards, Dan Sirrine General Manager

Dear Julie, Please accept our apologies for the level of service that you received from our associates and for any oversights made in the preparation of your room. We would like to assure you that we will be working to address your concerns. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve. Best Regards, Dan Sirrine General Manager