Piscina stagionale all'aperto

Recensioni per Best Western Plus Loveland Inn

2.5 out of 5
Best Western Plus Loveland Inn
5542 E Us Highway 34, Loveland, CO

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 334 su 861 recensioni" "
Valutazione di 8 - Buono. 295 su 861 recensioni" "
Valutazione di 6 - Soddisfacente. 119 su 861 recensioni" "
Valutazione di 4 - Scarso. 67 su 861 recensioni" "
Valutazione di 2 - Terribile. 46 su 861 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

7,8/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Sarita

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had a great stay with my children. I have zero complaints.
Soggiorno di 4 notti a maggio 2024
Risposta di NIK, il giorno 23 mag 2024
Thank you for taking the time to share your experience with us. We truly appreciate your support and we look forward to welcoming you back again soon!

4/10 Scarso

stephen, Vancouver

Mi è piaciuto: Personale e servizio
mostly acceptable but the deal killer for me was poor wifi in my room and horrible coffee.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager - Michael , il giorno 3 mag 2024
Thank you for the feedback. We apologize for the WIFI connection. We typically have good signal. We hope you can give us another opportunity. We will definitely make sure we improve our WIFI connection. Hope you have safe travels.

8/10 Buono

Jonathan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cleaning staff ignored my 'please clean room' on second and 3rd day. I was present on the third day when someone was cleaning the next room, asked and was told my room wasn't on the list. I was at least given 2 coffee replacements. Also, website said enjoy 2 waters upon arrival and there was none.
Soggiorno di 4 notti ad aprile 2024
Risposta di Michael - General Manager, il giorno 1 mag 2024
Thank you for the feedback. I apologize for the housekeeping issues. If you decide to stay with us again, I will make sure your room is serviced everyday. We do hand water out to diamond and platinum Best Western members but I'm not sure where you are reading about the 2 waters upon arrival. On your next visit, I'm happy to give you a bottle of water. Hope you have safe travels. Thank you for the feedback.

10/10 Eccellente

Valarie

Soggiorno di 4 notti ad aprile 2024
Risposta di Nik, il giorno 23 mag 2024
Thanks for staying with us and thanks for your review comments. We look forward seeing you again soon.

10/10 Eccellente

Craig

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My father recently passed away in central Florida and I'm traveling over 3,000 miles to get home in Washington state. I have stayed at MANY hotels over the last 30 days and met MANY front desk staff. None compare with Sidney at the Best Western in Loveland CO. She made the check-in quick, seamless and went WELL ABOVE and beyond when my laptop died and assisted me securing my next nights reservation. Extremely polite and professional. She brought a ray of sunshine to a Very long week of travel. A rarity, a personality I've not seen anywhere else across the entire country. A true asset to your company . . . a new manager in the making ?
Soggiorno di 1 notte ad aprile 2024
Risposta di Michael - General Manager, il giorno 10 apr 2024
Thank you for the positive feedback! We are glad you got to meet Sydney. We appreciate all the input we can get. I'm glad you see in what we see in Sydney. She's an Amazing human being and we are lucky to have her. I will share this review with her, and I'm sure she will be excited to see you back here again. If you ever need anything from us, please give us a call. We look forward to seeing you more in the future! I have big plans for Syndey no doubt!

10/10 Eccellente

Diane

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly staff! Comfortable bed but not enough covers to keep you warm and cozy. Good options for breakfast and very clean dining area.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 27 mar 2024
We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

10/10 Eccellente

Gaylene

Viaggio di lavoro
This is my second time staying at the hotel. The only thing that would be nice is to have an extra blanket on the beds.
Soggiorno di 1 notte a febbraio 2024
Risposta di Beth Q, il giorno 9 feb 2024
Thank you so much for staying with us Gaylene! We are looking into getting some new blankets for our guests comfort soon!

10/10 Eccellente

Collette

Soggiorno di 1 notte a gennaio 2024
Risposta di Beth Q, il giorno 9 feb 2024
Thank you for staying with us Collette! We hope to see you again soon!

10/10 Eccellente

Wanda, Gillette

Soggiorno di 1 notte a dicembre 2023
Risposta di Beth Q, il giorno 9 feb 2024
Thank you for staying with us Wanda! We hope to see you again on your next trip to the area!

10/10 Eccellente

Dee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Michael, il giorno 14 nov 2023
Thank you for the positive feedback! We appreciate all the insight we can get. We hope to see you again in the future!

10/10 Eccellente

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel is in a convenient location, but there is interstate and traffic noise. It isn’t horrible, but it is present. The staff was delightful at check-in. The hotel is clean and modernized. The bathroom is a squash and a squeeze, but clean and nice, so it was fine. It does what it was intended to do. No complaints
Soggiorno di 1 notte a novembre 2023
Risposta di Beth Q, il giorno 10 nov 2023
Thank you so much for staying with us Mark! We are so happy you had a great time with us! Come see us again soon!

10/10 Eccellente

Louis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel
Great hotel
Soggiorno di 1 notte a ottobre 2023
Risposta di Beth Q, il giorno 29 ott 2023
Thank you for staying with us Louis!

8/10 Buono

Laurel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice place
Employees were friendly and helpful. Nice pillows and bedding. Dish TV service. Breakfast was good, especially the eggs. I appreciate having some protein at breakfast.
Soggiorno di 3 notti a ottobre 2023
Risposta di Beth Q, il giorno 22 ott 2023
Thank you Laurel for this wonderful feedback! We hope to see you again!

10/10 Eccellente

William

Soggiorno di 1 notte a settembre 2023
Risposta di Beth Q, il giorno 3 nov 2023
Hi William!Thank you so much for staying with us and leaving us this awesome review! We hope to see you again on your next trip to Loveland!

6/10 Soddisfacente

Kenneth

Viaggio con la famiglia
Everything was fine with the exception of them only having one room reserved for us when we reserved two on Expedia. They said this happens frequently with reserving with Expedia.
Soggiorno di 3 notti a settembre 2023
Risposta di Management , il giorno 5 ott 2023
Thank you for the feedback. We apologize for the misunderstanding. We will ensure this doesn't happen in the future. We hope to see you again!

6/10 Soddisfacente

Roxanne

Viaggio con la famiglia
Mi è piaciuto: Servizi
The tv didn’t work, couldn’t get our keys in the lock had to get new ones.
Soggiorno di 3 notti a settembre 2023
Risposta di Management , il giorno 5 ott 2023
Thank you for the feedback. We apologize for the issues. We appreciate our feedback and will use it to improve our services. We hope we can earn your business in the future. I will make sure you have a proper room on your next visit.

4/10 Scarso

PATTI

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Carpets old and dirty. Curtains were ripped. Room smelled moldy. All this for $250/night
Soggiorno di 1 notte a settembre 2023
Risposta di Beth Q, il giorno 14 set 2023
HI Patti,I am so sorry to hear that you did not enjoy your stay with us. Please feel free to reach out to the hotel directly so we can address this matter.

6/10 Soddisfacente

Tim

Soggiorno di 3 notti a settembre 2023
Risposta di Beth Q, il giorno 30 set 2023
Thank you for staying with us Tim.

10/10 Eccellente

brenda j.

Great property and location! Pool and grounds were awesome
Soggiorno di 1 notte a settembre 2023
Risposta di Beth Q, il giorno 8 set 2023
Thank you for staying with us Brenda!!

8/10 Buono

Lorna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a great property, although getting in and out of property was a but difficult because of how it was situated in a high traffic area near major highway
Soggiorno di 1 notte ad agosto 2023
Risposta di Michael, il giorno 31 ago 2023
Thank you for the feedback! We apologize for any inconvenience. We have rooms in quieter areas that we will put you in next time. We hope to see you again in the future!

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Michael, il giorno 31 ago 2023
Thank you for the positive feedback! We hope to see you again in the future.

4/10 Scarso

John

Viaggio con animali domestici, Viaggio con la famiglia
If you’re bringing a pet, be prepared to stay in the old section of the hotel. Its right next to the freeway so be prepared for a lot of traffic noise. The hotel is not completely bad, but I did feel like I was a second class patron. There’s only on elevator for the whole property, and it sounds a bit clunky. The fan in the bedroom didn’t work. I expected more from a best western. There’s plenty of options in the area at this price, go there not this best western
Risposta di Michael, il giorno 28 ago 2023
Thank you for your feedback. We apologize for the experience you had. We'd love to invite you back and allow you to experience the hotel how it is supposed to. We can put you in a better room, and give you a discount to our restaurant and bar.

10/10 Eccellente

Sarah, Fremont

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I arrived tired after a long travel day with my pup. Checkin was great, room was very good-microwave and refrigerator!, location excellent.
Soggiorno di 1 notte ad agosto 2023
Risposta di Beth Q, il giorno 19 ago 2023
Thank you for staying with us Sarah! We are so glad you and your pup had a great time!!

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti ad agosto 2023
Risposta di Beth Q, il giorno 12 ago 2023
Thank you for staying with us!!

8/10 Buono

Curtis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great three night stay.
Soggiorno di 3 notti a luglio 2023
Risposta di GM, il giorno 4 ago 2023
Thanks for staying with us and proving your review.

10/10 Eccellente

Peter

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di GM, il giorno 4 ago 2023
We are glad and happy to know you enjoyed your stay with us.

10/10 Eccellente

lawrence

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a luglio 2023
Risposta di GM, il giorno 4 ago 2023
Great ..! Thrilled to know you enjoyed your stay with us

10/10 Eccellente

Pat

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stayed here a couple times it’s comfy just wish bar would stay open later if customers are in there.
Soggiorno di 1 notte a luglio 2023
Risposta di Beth Q, il giorno 24 lug 2023
Hi Pat!Thank you for staying with us and leaving us this valuable feedback. We apologize for how early the bar and lounge has been closing, but like most places right now, we are facing staffing issues. We hope to have a rectified soon, and appreciate you giving us your patience.

8/10 Buono

Denise

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a luglio 2023
Risposta di Nik, il giorno 21 lug 2023
We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura
The refrigerator was so loud at night. Made a grinding noise.
Soggiorno di 2 notti a luglio 2023
Risposta di Beth Q, il giorno 17 lug 2023
I am sorry to hear that you experienced an issue with the mini fridge during your stay. Please feel free to reach out to the hotel directly so that we may work to rectify this.

10/10 Eccellente

Stacey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Beth Q, il giorno 14 lug 2023
Thank you for staying with us Stacey!! We hope to see you again soon!

8/10 Buono

Donna

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It took forever to check in, we were the only ones doing so. I booked these on Expedia and paid for them there, then there were unexplained extra charges, like the price went up or something. Not thrilled with the person who checked us in, we had to ask where our rooms were.
Soggiorno di 1 notte a luglio 2023
Risposta di Beth Q, il giorno 10 lug 2023
Dear Donna,I am sorry to hear that your check in did not go smoothly. I am looking into this and would love a chance to speak with you further about your experience. Please feel free to reach out to the hotel directly.

8/10 Buono

Christine

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pool was beautiful. The restaurant facility was not open because whoever ran it was running already an hour and 1/2 late so we couldn’t get any food. Also at 9:00 am someone did open our door. So glad we had our chain on the door still since we weren’t even dressed. That was a bit unsettling.
Soggiorno di 1 notte a luglio 2023
Risposta di Beth Q, il giorno 10 lug 2023
Thank you for staying with us Christine. I am very upset to hear about the issues you encountered during your stay with the restaurant and with your door opening in the morning. I would love a chance to discuss this further with you. Please feel free to reach out to the hotel directly so that we can try and rectify this.

10/10 Eccellente

john

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and convenient location
Soggiorno di 1 notte a luglio 2023
Risposta di Nik, il giorno 6 lug 2023
Thank you for taking the time to share your experience with us. We truly appreciate your support and we look forward to welcoming you back again soon!

10/10 Eccellente

Robert

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Nik, il giorno 6 lug 2023
We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

8/10 Buono

Amy

Soggiorno di 4 notti a giugno 2023
Risposta di Beth Q, il giorno 14 lug 2023
Thank you for staying with us Amy! We hope to see you again soon!!

8/10 Buono

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2023
Risposta di Nik, il giorno 21 giu 2023
Thanks, Brian,We value your feedback and are glad you enjoyed your stay.We look forward seeing you again

2/10 Terribile

Greg

Non mi è piaciuto: Personale e servizio
My debit card was charged $500 the first night I was there. It took me over a week to get the money back into my account which intern left me $500 short my entire vacation I was not happy also every night I had to have my key reprogrammed just to get into the room Only to have very poor Internet service. I will never stay there again.
Soggiorno di 6 notti a giugno 2023
Risposta di Nik, il giorno 21 giu 2023
Hello Greg,Thanks for staying with us when we are sorry to know about the issue with your card payment. Please note that we have not charged anything on your card; the amount mentioned was just a security hold per hotel policy. Most of our customers appreciate our customer service and we are sorry to hear we fell short in your expectations.

10/10 Eccellente

Robert

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great
Soggiorno di 1 notte a giugno 2023
Risposta di Nik, il giorno 21 giu 2023
Hey Robert,Thanks for your stay and for providing your feedback. We are passing your positive feedback to all our staff.

10/10 Eccellente

Teresa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Breakfast was great and having a place for dinner and a couple drinks onsight after a long day was perfect!
Soggiorno di 2 notti a giugno 2023
Risposta di Nik, il giorno 16 giu 2023
Thanks Teressa, Happy to know you enjoyed your stay. We are glad and thrilled as you enjoyed our hot breakfast options and award winning onsire lounge like most of our guests. We would love to see you again during your next visit.

10/10 Eccellente

Darla, Mabank

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Can’t say enough about this motel. Reasonably priced, staff was the best!! Very clean and comfortable. Best stay we had on our whole trip.
Soggiorno di 1 notte a giugno 2023
Risposta di Nik, il giorno 15 giu 2023
Thanks for staying with us and providing your feedback. We are glad and happy you enjoyed your stay and would love to see you again during your next visit to the area.

6/10 Soddisfacente

Evelyn

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2023
Risposta di Nik, il giorno 15 giu 2023
Thanks for staying with us and providing a review.We would love to see you again to enjoy your beautiful courtyard view and hot breakfast options.

6/10 Soddisfacente

Daniel

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Personale e servizio
Road construction right in front of the hotel made access difficult. No internet service. Needed updating. Keys didn’t work. The staff were great. The food was good. View from courtyard great!
Soggiorno di 2 notti a maggio 2023
Risposta di GM, il giorno 11 giu 2023
Thanks for your comments, Daniel.We appreciate you staying with us when most guests admire our friendly staff and customer service. They also appreciate your hot breakfast.We do understand and know the issue with ongoing construction and will raise our concerns to the appropriate authority.We look forward seeing you again on your next trip to the area.

6/10 Soddisfacente

Jonathan

Soggiorno di 1 notte a giugno 2023
Risposta di Nik, il giorno 25 giu 2023
Thanks for staying with us and leaving a review. We appreciate your feedback.

8/10 Buono

Valerie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
One building exclusively for guests with pets.😊 Only able to access property from eastbound Eisenhower Blvd.🤔 Internet access was being worked on.☹️
Soggiorno di 2 notti a maggio 2023
Risposta di Nik, il giorno 2 giu 2023
Hello Valerie,Thanks for staying with us and taking the time to provide a review. We are glad you enjoyed your stay when most of our guests highly appreciate our dog-walk area and open space apart from our award-winning Monroe's Lounge.We look forward to seeing you again during your next visit.

10/10 Eccellente

R. Paul

Soggiorno di 1 notte a maggio 2023
Risposta di GM, il giorno 25 mag 2023
Thanks for staying with us and leading positive feedback. I am sure you must have enjoyed our highly appreciated hot breakfast along with the award-winning Monroe's restaurant.We look forward to seeing you again during your

8/10 Buono

Rebecca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We spent one night here while visiting family in Loveland. Front desk staff were friendly and informative. Motel has a beautiful inner courtyard with spacious gazebo. Room had all the expected features we like: cable TV, hair dryer, microwave oven, mini fridge, shampoo and conditioner, plenty of towels. Beds were very comfortable. Pet fee was reasonable. Downside was proximity to all the construction noise next to I-25. At least road crews waited until morning to use Jack hammers! Some maintenance issues in the room such as toilet needing a new flush mechanism and sink faucet leaky. No danger of room’s artwork being stolen as it was very unappealing. I would stay here again; my spouse would not.
Soggiorno di 1 notte a maggio 2023
Risposta di Nik, il giorno 18 mag 2023
Thanks for staying with us and providing feedback about your stay.

10/10 Eccellente

Tammy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very kind friendly staff. The suite was nice and spacious. Clean was a huge plus
Soggiorno di 3 notti a maggio 2023
Risposta di Nik, il giorno 16 mag 2023
We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

6/10 Soddisfacente

lelah

The room smelled musty/old. It’s not bad, but I wouldn’t want to stay again because of the smell.
Soggiorno di 1 notte a maggio 2023
Risposta di Best Western Plus Loveland Inn , il giorno 9 mag 2023
Dear Rick Young,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Eccellente

Karyn

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bartender Tammy was great at making everyone feel welcome!
Soggiorno di 4 notti ad aprile 2023
Risposta di Nik, il giorno 3 mag 2023
Hello Karyn,Thanks for staying with us We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.