Suite, 1 letto king | Biancheria da letto ipoallergenica, minibar, cassaforte in camera

Recensioni per BOUTIQUE Hotel by Continental Park

4 out of 5
BOUTIQUE Hotel by Continental Park
Morgartenstrasse 13, Lucerne

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 92 su 144 recensioni" "
Valutazione di 8 - Buono. 40 su 144 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 144 recensioni" "
Valutazione di 4 - Scarso. 6 su 144 recensioni" "
Valutazione di 2 - Terribile. 1 su 144 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

8,6/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Gianluca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di stefan gareis, il giorno 10 feb 2024
Hello Gianluca, thank you so much for granting us full score! We are evry happy that you enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you soon again! Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 Eccellente

Anne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely stay
Had an extremely pleasant stay at this charming, convenient and friendly hotel. Thanks to the particularly kind and helpful receptionist who informed me of a not to be missed concert at the KKL my overnight was more special than I could have imagined. This I appreciated more than I can say. Big plus Bellini restaurant which is part of the structure. Will definitely stay here again.
Soggiorno di 1 notte ad agosto 2023
Risposta di stefan gareis, il giorno 29 set 2023
Dear Anne, thank you so much for your kind review! We are very happy that you enjoyed your stay, liked our location and were satisfied with our services. We hope to see you soon again and wish you all the best. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 Eccellente

Demetrio

Soggiorno di 1 notte a dicembre 2022
Risposta di Famiglia Pedrazzetti & il team Continental Park, il giorno 25 dic 2022
Gentile Signor NicolòGrazie mille per la sua valutazione. Siamo lieti che abbia apprezzato il suo soggiorno presso di noi. Alla prossima!Cordiali saluti

8/10 Buono

Roberta

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2021

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2020

8/10 Buono

Poirier

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Real good deal
Soggiorno di 2 notti a maggio 2024
Risposta di Family Pedrazzetti, Hoteliers and the whole team., il giorno 12 mag 2024
Dear Poirier, Thank you very much for granting us full score! We are very happy that you enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Kind regards!

8/10 Buono

Angeline

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly and helpful reception counter staffs. Stefan even offered us bottled water when we were checking out for us to stay hydrated. The hotel is very near the train station and easy to wheel luggage from the train station to the hotel. The hotel is just opposite Migros and there is also a side entrance to the train station platform from there. Very convenient esp if it is raining. There is airconditioning at the hotel, so we can keep our windows closed, which are quite sound proof. The room was very clean. The only thing is there is still a half flight of steps to carry luggage from the lift to our room. Also, everything in the mini bar is not complimentary except one bottle of water but even that never got replenished. For 3 guests in the room, we were given only one small tube of hair conditioner and this was also never refilled by room service during our 4 nights stay there. Room cleaning staff also did not knock before entry and they entered while we were still in the room. Other than that, the room is well maintained and spotless The hotel doesnt provide luggage rack, so all our luggages had to be on the floor. The placement of the sink is too near the wall and shallow, leading to splashes and the tissue box below the sink to be soaked.
Soggiorno di 4 notti ad aprile 2024
Risposta di stefan gareis, il giorno 18 apr 2024
Dear Angeline, thank you very much for informing us about your impressions during your last stay. We are happy that you enjoyed your stay and were satisfied with our services and the friendliness of our staff. We would like to apologize that housekeeping didn't knock on the door before coming in and didn't fill up your amenities. Of course we will inform them to avoid that in the future. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

8/10 Buono

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di stefan gareis, il giorno 2 apr 2024
Dear Michael, thank you for your kind review, we are very happy that you enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you soon again at the Continental Park. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 Eccellente

Natalie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the breakfast
Soggiorno di 1 notte a marzo 2024
Risposta di stefan gareis, il giorno 12 mar 2024
Dear Natalie, thank you so much for your kind review and full score! We are very happy that you enjoyed your stay and were especially happy with our breakfast buffet. We wish you all the best and hope to see you once again in the near future at the Continental Park in Luzern. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 Eccellente

Chien Hsin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di stefan gareis, il giorno 19 feb 2024
Dear Chien, thank you so much for granting us full score! We are very happy that you obviously enjoyed your stay, liked our location and were satisfied with the friendliness of our staff and our services. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

8/10 Buono

J.J

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Prima hotel
Goed hotel, vriendelijk personeel, goede ,nette en schone kamers. Lang weekend verbleven en is prima bevallen dicht bij het centrum en OV.
Soggiorno di 2 notti a febbraio 2024
Risposta di stefan gareis, il giorno 15 feb 2024
Hello J.J, thank you so much for your kind review, we are very happy that you enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

8/10 Buono

Jo

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bien reçu et propreté impeccable
Soggiorno di 1 notte a febbraio 2024
Risposta di stefan gareis, il giorno 13 feb 2024
Dear Jo, thank you so much for your kind review, we are very happy that you enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very quaint, comfortable, clean hotel. Friendly efficient staff. Great breakfast. And conveniently located close to the downtown train station. This was the perfect hotel for me !
Soggiorno di 1 notte a novembre 2023
Risposta di Elisa Hadergjonaj, Stv. Chef de Réception, il giorno 9 dic 2023
Dear Stephen Thank you for your excellent review. We love to read that you had such a great time in Lucerne and enjoyed the services offered at the Continental Park. Particularly happy made us your comment about our staff and of course our breakfast. Hospitality is the most important thing during every vacation. We hope to see you again soon! Regards from Lucerne, Family Pedrazzetti, Hotelier & the Continental Park team

10/10 Eccellente

Marisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nous conseillons vivement cet hotel idéalement place pour visiter la ville
Soggiorno di 1 notte a ottobre 2023
Risposta di stefan gareis, il giorno 23 ott 2023
Dear Marisa, thank you so much for granting us full score! We are very happy that you enjoyed our location and were satisfied with our services. We wish you all the best and hope to see you soon again at the Continental Park in Luzern. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 Eccellente

Nuttanis

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a ottobre 2023
Risposta di stefan gareis, il giorno 22 ott 2023
Dear Nuttanis, thank you very much for granting us full score! We are very happy that you obviously enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

4/10 Scarso

Chantal

Soggiorno di 1 notte a ottobre 2023
Risposta di stefan gareis, il giorno 22 ott 2023
Hello Chantal, as we can see, you weren't happy with our stay and we feel sorry about it. Unfortunately you don't inform us, why. If guests are informing us about any queries during their stay, we are always helping them immediately. Kind regards, family Pedrazzetti, Hoteliers.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Room was very nice and the hotel is in a near perfect location, however we could clearly hear people above stomping around their room for long periods of time before bed.
Soggiorno di 2 notti a settembre 2023
Risposta di stefan gareis, il giorno 5 ott 2023
Dear guest, thank you for your review. We are very happy that you liked our location! If guests are feeling disturbed from other guests, we kindly ask them to inform our management to sort out the problem. Kind regards, family Pedrazzetti, Hoteliers.

8/10 Buono

Darrin

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff. Terrific location, literally across the street from the main train station and within 10 minutes walk to the waterfront and restaurants and sights. Room was clean and bed comfortable. Only issue I had was that they shouldn’t advertise that they have a true gym. It’s really only an elliptical machine and one other. No weights or treadmill or bench. I was looking forward to getting in a workout. But otherwise, this place was very nice.
Soggiorno di 2 notti a settembre 2023
Risposta di stefan gareis, il giorno 1 ott 2023
Hello Darrin, thank you so much for your kind review, we are very happy that you enjoyed your stay, liked our location and were satisfied with our services and the friendliness of our staff. Well, we have two fitness machines in our hotel, just a very little gym, because we're a city hotel, where our guests aren't asking that much for a gym. Most guests are doing outdoor sport - especially in the warm months. However, we have a partnership with a great gym nearby with discounted entrance fees for our guests. So when you come to the Continental Park the next time, we are very happy to over you a free entrance. Kind regards, family Pedrazzetti and the whole team.

4/10 Scarso

Shanshui

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Service was horrible
Soggiorno di 1 notte a settembre 2023
Risposta di stefan gareis, il giorno 29 set 2023
Hello Shanshui, unfortunately you don't let us know why you found our services "horrible"! To improve our services we need factual feedbacks and also prefer beeing informed about problems during guest's stay. Kind regards, family Pedrazzetti, Hoteliers

8/10 Buono

Gidon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was great. Ready to assist every moment of the day. The hotel is next to a church with loud bell tower however the triple pane windows block most of the “Boing” nose. Some of the rooms require an elaborate pathway including to Room 323. As with most Swiss hotels the buffet breakfast is sufficient but expensive at 20 Swiss Franks per person ($22.60 as of Sept 06, 2023). Overall the hotel being clean, close to the train station, Old Town and having a great shower is a solid 4 stars.
Soggiorno di 2 notti a settembre 2023
Risposta di stefan gareis, il giorno 29 set 2023
Hello Gidon, thank you so much for your review, we are very happy that you enjoyed your stay, liked our location and were satisfied with our services and the friendliness of our staff. Well, CHF 20.00 being charged for breakfast as hotel guest is a special rate and definitely NOT expensive!! Kind regards, family Pedrazzetti, Hoteliers

6/10 Soddisfacente

Judy, Berlin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia
I decided on this hotel based on other customer reviews even though the room rate was quite high for a 4 star boutique hotel. The room was clean but suffocatingly small. Our room had an AC but it didn't function at all to cool down the room temperature. We had a hard time falling asleep as we were literally being oven baked alive. My son and I are very thin and don’t usually get impacted by a normal heat. But inside this hotel room, we were sweating like crazy being confined to a small overpriced hotel room without any fan and fresh air. We asked for a good ole fan but they told us they don’t have any. We couldn't even open the window cuz the noise outside was extremely loud as it’s really right next to the train station and all the bars and restaurants. I was impressed with their soundproofing for sure. Breakfast was included but was a complete disappointment. We’ve stayed in 4 other hotels in Switzerland during our trip, and we enjoyed all other hotel breakfasts. On the second day, we didn't even bother to get our breakfast at the hotel. Disappointed to say that we will not be staying here in this hotel again unless they seriously address their AC problem and have extra fans for their customers.
Risposta di stefan gareis, il giorno 21 ago 2023
Hello from the Continental Park!We are very sorry that you didn't enjoy your stay and also weren't satisfied with our services. Well, our air condition is working without any problems, we have smaller and bigger rooms and guests can choose between different categories. As we can see from many positive comments, our guests are very happy with our location, the air condition, the variety of our breakfast and our services in general. If you ask for the management during your stay while having a querie, we are absolutely sure that we could have solved the problem on spot. Kind regards, family Pedrazzetti, Hoteliers.

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a luglio 2023
Risposta di stefan gareis, il giorno 7 ago 2023
Dear Joseph, thank you so much for granting us full score! We are very happy that you enjoyed your stay, liked our location and were satisfied with our services. We hope to see you once again in the near future! Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 Eccellente

KIM KUN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2023
Risposta di stefan gareis, il giorno 6 ago 2023
Dear Kim, thank you so much for granting us full score! We are very happy that you obviously enjoyed your stay and were satisfied with our services. Kind regards and we hope to see you once again in the near future. Family Pedrazzetti, Hoteliers and the whole team.

10/10 Eccellente

Merwin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful room
One of the best properties I have ever stayed. Great location and very spacious room with a balcony. Fully serviced bath room and the towels were of best quality.
Soggiorno di 5 notti a luglio 2023
Risposta di stefan gareis, il giorno 6 ago 2023
Dear Merwin, thank you so much for your words of praise, which makes us very proud. However, we take your words also as motivation to go ahead and imrove our services wherever we can. We are very happy that you had an unforgettable stay at our hotel and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

8/10 Buono

Ken

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There are a few steps of stairs for going down to my room, it’s not ideal for carrying luggage, especially for elderly.
Soggiorno di 1 notte a luglio 2023
Risposta di stefan gareis, il giorno 30 lug 2023
Dear Ken, thank you very much for taking your time and informing us about your impressions during your last stay at the Continental Park. We are very happy that you enjoyed your stay and were satisfied with our services. As our hotel is a traditional hotel and built many years ago, we have some steps between our two buildings. However, we help our guests with their luggage or reserve them with pleasure a room, which is easily reachable without steps. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2023
Risposta di stefan gareis, il giorno 16 lug 2023
Dear guest, thank you so much for your positive comment. We are very happy that you enjoyed your stay and were satisfied with our services. Kind regards, family Pedrazzetti, hoteliers.

10/10 Eccellente

virginia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Love this hotel and location
👍friendly, roomy, air conditioning, next to train station, ferry terminal, bus terminal supermarket. 👍 I shall come back stay here. ❤️❤️❤️❤️❤️❤️
Soggiorno di 1 notte a luglio 2023
Risposta di stefan gareis, il giorno 11 lug 2023
Dear Virginia, thank you so much for your kind review, we are very happy that you liked our location and were satisfied with our services and the friendliness of our staff. We hope to see you soon again and wish you a great summer. Kind regards, family Pedrazzetti and the whole team.

10/10 Eccellente

Andrew

Soggiorno di 1 notte a luglio 2023
Risposta di stefan gareis, il giorno 7 lug 2023
Dear Andrew, thank you so much for your kind review, we are very happy that you enjoyed your stay with us and wish you all the best. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a giugno 2023
Risposta di stefan gareis, il giorno 7 lug 2023
Dear guest, thank you so much for your kind review, we are very happy that you enjoyed your stay with us at the Continental Park. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

10/10 Eccellente

Herbert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sehr nett und gut informiert, einfach und schlicht und trotzdem sehr ansprechend.
Soggiorno di 2 notti a giugno 2023
Risposta di stefan gareis, il giorno 7 lug 2023
Lieber Herbert, vielen Dank für Ihren positiven Kommentar, wir freuen uns sehr, dass Sie sich bei uns im Continental Park wohlgefühlt haben. Liebe Grüsse und bis bald einmal wieder. Ihre Familie Pedrazzetti, Hoteliers und das gesamte Team.

10/10 Eccellente

John

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Parking on site, bag hold before check in, bags in room at check in. Very helpful staff with great suggestions on eating and distance to destinations.
Soggiorno di 1 notte a giugno 2023
Risposta di stefan gareis, il giorno 7 lug 2023
Dear John, thank you so much for your kind review. We are very happy that you enjoyed your stay and were satisfied with our services. Kind regards, family Pedrazzetti, Hoteliers.

6/10 Soddisfacente

XIAOQIN

Single room is more troublesome, you have to go up and down a short flight of stairs, it is inconvenient if you have large luggage.
Soggiorno di 2 notti a giugno 2023
Risposta di stefan gareis, il giorno 7 lug 2023
Hello Xiaoqin, thank you for your comments. It's correct that our buildings are connected and in the most floors you have to use 5 stairs to reach the other hotel part. If guests are carrying large pieces of luggage of course our staff helps them. Kind regards, family Pedrazzetti, Hoteliers.

8/10 Buono

Margo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a maggio 2023
Risposta di stefan gareis, il giorno 7 lug 2023
Liebe/r Margo, vielen Dank für Ihre freundliche Bewertung, wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Liebe Grüsse und auf bald einmal wieder bei uns im Continental Park in Luzern. Familie Pedrazzetti, Hoteliers und das gesamte Team.

10/10 Eccellente

Greg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is the perfect place to stay if you are flying out of Zurich Airport. Entrance to the train station is a 1 minute walk and the staff was so helpful in directing us where to go. It is located in/very near the old town area and we spent an afternoon exploring. Highly recommend!
Soggiorno di 3 notti a maggio 2023
Risposta di stefan gareis, il giorno 7 lug 2023
Helo Greg, thank you so much for your kind review. We are very happy that you enjoyed your stay, liked our location and were satisfied with our services. We wish you all the best and hope to see you once again. Kind regards, family Pedrazzetti, Hoteliers and the whole team.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and pleasant
Everything was fine except the pillows which were way too soft.
Soggiorno di 3 notti a maggio 2023
Risposta di stefan gareis, il giorno 7 lug 2023
Dear Mr/Mrs Anonymous, we are very happy that everything was fine during your last stay and are very sorry that you found our pillows to soft. If you inform our staff during your stay we could have helped you with different pillows. Kind regards, family Pedrazzetti, Hoteliers and the whole team

8/10 Buono

Maria

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2023
Risposta di stefan gareis, il giorno 7 lug 2023
Liebe Maria, vielen Dank für Ihre freundliche Bewertung, wir freuen uns sehr, dass es Ihnen bei uns im Continental Park gefallen hat. Liebe Grüsse und auf bald einmal wieder. Familie Pedrazzetti, Hoteliers und das gesamte Team.

8/10 Buono

Christian

Soggiorno di 3 notti a marzo 2023
Risposta di stefan gareis, il giorno 25 apr 2023
Hallo Christian, vielen Dank, dass Sie sich die Zeit genommen haben Ihren letzten Aufenthalt bei uns im Hotel Continental Park zu bewerten. Aufgrund der zahlreichen Gästekommentare können wir die Wünsche und Anregungen unserer Gäste besser greifen und unsere Dienstleistungen ständig verbessern, was uns ein grosses Anliegen ist. Wir wünschen Ihnen weiterhin alles Gute und auf bald einmal wieder bei uns in Luzern. Familie Pedrazzetti, Hoteliers und das gesamte Team.

10/10 Eccellente

Hsin-Hui

Soggiorno di 2 notti a gennaio 2023

10/10 Eccellente

Laïd

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2023

8/10 Buono

Olivia

Soggiorno di 1 notte a gennaio 2023

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

4/10 Scarso

Pablo

Non mi è piaciuto: Pulizia e personale e servizio
Disappointing
Dirty room/restroom and impolite staff
Soggiorno di 1 notte a dicembre 2022

8/10 Buono

Dmitry

10/10 Eccellente

Kathryn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2022
Risposta di Family Pedrazzetti, Hoteliers & Continental team, il giorno 25 dic 2022
Dear Mrs. Von RichthofenThank you for your Feedback. It makes us happy to see that you enjoyed your stay with us. We hope to welcome you again soon here in Lucerne.Best regards

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2022
Risposta di Family Pedrazzetti, Hoteliers & Continental team, il giorno 25 dic 2022
Dear GuestThank you very much for taking the time and rating our quality of service. We are happy that you enjoyed your stay. We hope to see you again next time.Have a great day!

10/10 Eccellente

Maik

Soggiorno di 1 notte a novembre 2022
Risposta di Family Pedrazzetti, Hoteliers & the team, il giorno 25 dic 2022
Lieber Herr SchärHerzlichen Dank für Ihre Bewertung.Wir hoffen Sie hatten einen angenehmen Aufenthalt bei uns.Wir wünschen Ihnen eine gute Zeit und freuen uns Sie beim nächsten Mal wieder zu Begrüssen!Winterliche Grüsse

8/10 Buono

Tajinder

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a ottobre 2022
Risposta di Family Pedrazzetti, Hoteliers & the team, il giorno 25 dic 2022
Dear Mr. VirdiWe appreciate your feedback very much, this is the best way to improve ourselves. Hopefully you enjoyed your stay with us. May we ask what is your point for improvement so that we can get a 10 out of 10 rating on your next stay? We thank you in advance and wish you a great day.Sunny regards from Lucerne

10/10 Eccellente

Omri

Soggiorno di 2 notti a ottobre 2022
Risposta di Family Pedrazzetti, Hoteliers & the team, il giorno 25 dic 2022
Dear Mr. GiladThank you for your Feedback. We are very happy to see, that you enjoyed your stay with us. We are looking forward to welcoming you again soon.Warm regards from Lucerne

10/10 Eccellente

Manuel

Soggiorno di 1 notte a ottobre 2022

10/10 Eccellente

CHYICHANG

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything is as expected!
Soggiorno di 1 notte a ottobre 2022