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Recensioni per Iberotel Luxor

4 out of 5
Iberotel Luxor
Khaled Ibn El Waleed Street, Luxor

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 325 su 766 recensioni" "
Valutazione di 8 - Buono. 294 su 766 recensioni" "
Valutazione di 6 - Soddisfacente. 97 su 766 recensioni" "
Valutazione di 4 - Scarso. 34 su 766 recensioni" "
Valutazione di 2 - Terribile. 16 su 766 recensioni" "

8,6/10

Pulizia

8,4/10

Personale e servizio

8,2/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Luca, Roma

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
PRO: posizione comoda, giardino curato e piscina sul Nilo molto bella. Colazione ricca e di ottima qualità. Personale gentile e discreto. CONTRO: struttura datata e camere vecchie con evidenti necessità di rinnovamento. La nostra camera dava sulla strada ed era rumorosa. Wi-Fi debole (1mb) e totalmente assente in camera.
Soggiorno di 1 notte a novembre 2023
Risposta di Atef Hussein, il giorno 10 nov 2023
caro ospite LucaGrazie per aver trascorso le vostre vacanze nel nostro Iberotel Luxor e per aver dedicato del tempo a recensire il nostro hotel. Siamo lieti di sapere che hai trascorso un piacevole soggiorno con noi e che siamo riusciti a soddisfare le tue aspettative. Ti assicuriamo che stiamo agendo in modo appropriato per rispondere ai commenti menzionati e prevenire che si ripetano in futuro. Ancora una volta, apprezziamo la condivisione delle tue preoccupazioni e speriamo che ci darai l'opportunità di servirti meglio nel prossimo futuro, non vediamo l'ora di darti nuovamente il benvenuto nel nostro hotel Iberotel Luxor.Grazie ancora per la tua visita al nostro hotel e il tuo prezioso feedback.Cordiali salutiAtef HusseinDirettore generale

8/10 Buono

Antonello

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel comodo per spostamenti su Luxor, colazione varia sia dolce che salata, presenza di una piscina che si affaccia sul Nilo, aperta sino alle 18 (io ci sono stato a fine Ottobre). Il telo mare viene dato gratis in piscina. A pranzo e cena ci sono 3 ristoranti all'interno della struttura, di cui 2 alla carta e 1 a buffet (il prezzo di quello a buffet è di 350 EGP per la cena e 250 EGP per il pranzo). I bambini pagano la metà. Bevande escluse. Nel complesso sono soddisfatto. Prendete le stanze che si affacciano sul Nilo, vedrete un bel tramonto e la mattina presto il sollevarsi delle mongolfiere. In camera è presente aria condizionata, phon, cassaforte, frigobar (solo acqua). Materassi comodi. Certo la camera non è nuovissima ma in Egitto è così :D
Soggiorno di 3 notti a ottobre 2023
Risposta di Atef Hussein, il giorno 8 nov 2023
Dear Mr. AntonelloThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Mario

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pulizia e cortesia
Soggiorno di 4 notti a giugno 2023
Risposta di Atef Hussein, il giorno 29 giu 2023
Dear Mr. MarioThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Edoardo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Un soggiorno perfetto. L'Hotel è molto bello, silenzioso e posizionato proprio in centro, vicinissimo al Tempio di Luxor. La colazione è molto ricca ed abbondante, sia docle che salata. La cena è ottima ed il mangiare è molto vario. Quando si rientra da un'escursione fa piacere fare il bagno nella piscina "sospesa" sul Nilo. Il personale è gentilissimo, sono tutti molto attenti a soddisfare le richieste dei clienti.
Soggiorno di 1 notte ad agosto 2022
Risposta di Atef, il giorno 1 set 2022
Caro signor EdoardoGrazie per aver trascorso le vostre vacanze nel nostro Iberotel Luxor e per aver dedicato del tempo a recensire il nostro hotel. Siamo lieti di sapere che hai trascorso un piacevole soggiorno con noi e siamo riusciti a soddisfare le tue aspettative. Ancora una volta, grazie per i bei commenti che ci incoraggiano ad andare avanti e servire meglio i nostri cari ospiti. Non vedo l'ora di darti il benvenuto di nuovo nel nostro hotel Iberotel Luxor.Grazie, ancora una volta, per la tua visita al nostro hotel e per il tuo prezioso feedback.Cordiali salutiAtef HusseinDirettore generale

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura nuova e moderna,ubicata sulla riva del Nilo con piscina su bordo fiume. ottimo
Soggiorno di 1 notte ad aprile 2019
Risposta di Mohamed, il giorno 5 giu 2022
caro ospite Grazie per aver trascorso le vostre vacanze nel nostro Iberotel Luxor e per aver dedicato del tempo a recensire il nostro hotel. Siamo lieti di sapere che hai trascorso un piacevole soggiorno con noi e siamo riusciti a soddisfare le tue aspettative. Ancora una volta, grazie per i bei commenti che ci incoraggiano ad andare avanti e servire meglio i nostri cari ospiti. Non vedo l'ora di darti il benvenuto di nuovo nel nostro hotel Iberotel Luxor. Grazie, ancora una volta, per la tua visita al nostro hotel e per il tuo prezioso feedback. Cordiali saluti Mohamed Hassan Direttore generale

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Ok a luxor
Colazione ricca Positizione buona Bella la piscina riscaldata Camera un po’ danneggiata dal tempo Wi-Fi mal funzionante
Soggiorno di 2 notti a ottobre 2018

8/10 Buono

maurizio, roma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Personale straordinario, ottima location
Personale straordinario, in particolare un encomio a Muhamed, ottima location a due passi dal tempio di Luxor e dall'imbarco delle feluche; eccellente colazione. Superba la piscina con panorama sulla valle dei Re
Soggiorno di 3 notti a dicembre 2017

10/10 Eccellente

elisabetta, Treviso

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Iberotel Luxor - veduta del Nilo indimenticabile e vicinissimo al Tempio di Luxor
Raccomando le camere con vista sul Nilo. La struttura non è nuova, ma le camere sono più che decorose, pulite, la qualità del buffet è ottima, la soluzione pranzo a buffet a prezzo fisso è perfetta sia per qualità che per prezzo. Il personale è gentile. La vista sul Nilo è rasserenante oltre che invidiabile. E' vicinissimo al Tempio di Luxor, al ferry boat per attraversare il fiume e andare sulla west coast e i prezzi sono molto buoni. Da consigliare. Sconsiglio le camere con vista sulla hall se si ama l'aria fresca.

10/10 Eccellente

Adrian

Viaggio di gruppo
Friendly staff, clean rooms, comfortable bed, good breakfast
Soggiorno di 3 notti ad aprile 2024
Risposta di Atef, il giorno 26 apr 2024
Dear M. AdrianThank you for Being in Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant Time with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Hongwei

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel staying is good, but the cheating behavior of the taxi drivers around the city is really annoying though it’s this city’s problem!
Soggiorno di 2 notti a marzo 2024
Risposta di atef, il giorno 26 mar 2024
Dear M. Hongwei, Thank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

6/10 Soddisfacente

Paul, Alexandria

Mi è piaciuto: Servizi
Non mi è piaciuto: Personale e servizio
The manager at reception exchanged money for me ,telling me that because of Ramadan he could only get a lower rate (a lot lower),later i was to find their was actually a machine in the hotel!....with a better rate than i got in cairo!!,also when i asked for a move to a room with a balcony overlooking the nile,the girl told me it would be an extra £32,i agreed to this and when i came back to change keys the manager suddenly changed it to £32 a night to the amusement of the female behind the reception who had initially told me £32,i felt the manager was showing off go the girls that he could do/charge what he wanted!......the room manager was very helpful and the food was good!
Soggiorno di 2 notti a marzo 2024
Risposta di Atef, il giorno 9 apr 2024
Dear Mr. PaulThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

8/10 Buono

Andres

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very well located hotel, friendly staff, we booked dinner as well and the food was sufficient, well rounded options and good taste. The rooms facing the street can be noisy. Overall good experience
Soggiorno di 2 notti a marzo 2024
Risposta di Atef, il giorno 23 mar 2024
Dear Mr. AndresThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

8/10 Buono

Samantha

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really good location in Luxor. Staff friendly. The breakfast had good options. The outside areas are very nice, lots of areas to sit and the pool area is a nice addition on the Nile. Room was a big size so lots of space and even in the heat was a nice temperature without using the aircon or heating
Soggiorno di 3 notti a marzo 2024
Risposta di Atef, il giorno 18 mar 2024
Dear Ms. SamanthaThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

8/10 Buono

Sara

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Me ha gustado mucho el hotel, está muy bien ubicado en Luxor para poder ir caminando a los templos y para dar paseos por la ciudad. Las vistas que tiene al Nilo y la montaña lo hacen único, y la piscina está genial. Las habitaciones, si bien son amplias, se ven un poco viejas, especialmente el baño, con mamparas de ducha un poco viejas y con manchas típicas del paso de los años (humedad y tal). Aún así, no daba la sensación de falta de limpieza. La verdad es que la experiencia en el hotel fue muy buena. Los desayunos muy abundantes, la cama muy cómoda y las instalaciones de la piscina y el personal, de diez. Además tienen mucho jardín y muy bien cuidado, y varios restaurantes dentro del complejo.
Soggiorno di 2 notti a marzo 2024
Risposta di Atef, il giorno 13 mar 2024
Estimada Sra. SaraGracias por pasar sus vacaciones en nuestro Iberotel Luxor y tomarse el tiempo para opinar sobre nuestro hotel. Nos alegra saber que tuvo una agradable estancia con nosotros y logramos cumplir con sus expectativas. Una vez más, gracias por los lindos comentarios que nos alientan a seguir adelante y servir mejor a nuestros queridos huéspedes. Esperamos poder darle la bienvenida nuevamente a nuestro hotel Iberotel Luxor. Gracias, una vez más, por su visita a nuestro hotel y sus valiosos comentarios.AtentamenteAtef HusseinGerente general

10/10 Eccellente

Shakhar

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very friendly/spoke great English, catered to our requests, will stay here on my next visit
Soggiorno di 4 notti a febbraio 2024
Risposta di Atef, il giorno 16 mar 2024
Dear M. ShakharThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

8/10 Buono

Tatsuya

Soggiorno di 2 notti a febbraio 2024
Risposta di Atef, il giorno 21 mar 2024
Dear TatsuyaThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel is really nice and well located. Family friendly with a delicious breakfast with a lot of options. Also good reataurants in the hotel! Good service !
Soggiorno di 1 notte a febbraio 2024
Risposta di Atef, il giorno 29 feb 2024
Dear Mr. DavidThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

8/10 Buono

Philip

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
It was refreshing to stay at iberotel. Luxor temple is a short walk away. Karnak is also relatively close. The hotel has a solid breakfast and the grounds are well maintained. The shower in the room was moldy but I guess that’s to be expected in Egypt. Other than that it was a good stay.
Soggiorno di 2 notti a gennaio 2024
Risposta di Atef, il giorno 4 feb 2024
Dear Guest PhilipThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

8/10 Buono

Gail

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel has a river front position with a swimming pool on the Nile which is unique. We really enjoyed our swim in the pool. It's within walking distance of Luxor Temple and the Winter Palace. It is, however, at a noisy corner and the balcony door on our initial room didn't close properly which left the glazing ineffective. Fortunately we were moved on day 2 but there was no apology.... Breakfast is very good with a wide range of options and very pleasant waiting staff.
Soggiorno di 4 notti a gennaio 2024
Risposta di Atef, il giorno 3 feb 2024
Dear M. GailThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

8/10 Buono

Karen, arlington

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Almost everything was wonderful. My room had a loose outlet which made charging my phone difficult. Staff throughout the property is lovely. I would definitely stay again. Location is good - walking distance to Karnak, Luxor, and the museums. The pool right on the Nile is a fun feature.
Soggiorno di 3 notti a gennaio 2024
Risposta di Atef, il giorno 3 feb 2024
Dear Ms. KarenThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Kéli Ursula

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Vue magnifique sur le Nil et la rive Ouest
Très bon séjour passé à Iberotel, je n'ai pas eu la chambre demandée la première nuit, la seconde j'ai eu une chambre avec balcon sur le Nil, une corbeille de fruits et des pâtisseries pour excuses.. La chambre était bien propre et la vue magnifique, en plus de cela l'hôtel est vraiment bien situé sur la rive est de Louxor..
Soggiorno di 2 notti a gennaio 2024
Risposta di Atef, il giorno 29 gen 2024
Chère Mme UrsulaMerci d'avoir passé vos vacances dans notre Iberotel Luxor et d'avoir pris le temps de laisser votre avis sur notre hôtel. Nous sommes heureux de savoir que vous avez passé un agréable séjour chez nous et que nous avons réussi à répondre à vos attentes. Encore une fois, merci pour vos adorables commentaires qui nous encouragent à aller de l'avant et à mieux servir nos chers invités. Au plaisir de vous accueillir à nouveau dans notre hôtel Iberotel Luxor. Merci encore une fois pour votre visite dans notre hôtel et vos précieux commentaires.CordialementAtef HusseinDirecteur général

10/10 Eccellente

Darren

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worth it.
Hotel is in a fabulous location, just next to the Luxor hotel. We walked to the train station in 11-minutes. Staff were accomodating and friendly at all times. Clean facilities. Food was excellent. Loved the pool bar for relaxing with a coffee over the Nile. So glad we stayed here. Thoroughly recommend
Soggiorno di 2 notti a gennaio 2024
Risposta di Atef, il giorno 27 gen 2024
Dear Ms. DarrenThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Sebanayagam

Mi è piaciuto: Pulizia, personale e servizio, servizi
i had a early check in . it was good. the staff was very helpful. they also organised some trips for me. the restaurant and the breakfast was great too. the road seamed busy and noisy. nut i had no trouble sleep. the phone charging location from the bed was a bit difficult.
Soggiorno di 3 notti a dicembre 2023
Risposta di Atef, il giorno 21 gen 2024
Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a gennaio 2024
Risposta di Atef, il giorno 21 gen 2024
Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

6/10 Soddisfacente

Alex

Mi è piaciuto: Pulizia e personale e servizio
Mittelklasse - Hotel mit schönem Gelände zum Nil, allerdings an einer sehr befahrenen Straße gelegen. Sehr gutes Frühstück.
Soggiorno di 1 notte a gennaio 2024
Risposta di Atef, il giorno 19 gen 2024
Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

8/10 Buono

Per

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Trevligt hotel i centrala Luxor
Trevligt hotel vid Nilend strand. Rummen var lite lyhörda men mitt var inte mot gatan så stördes inte så mycket. Tyvärr dåligt internet. Maten var bra inte all Inclusive och av någon anledning så var priserna på menyerna i euro/dollors. Du kunde sätta.upp de på rummet men när du skulle betala räkna dom om de till egyptiska pund.
Soggiorno di 4 notti a gennaio 2024
Risposta di Atef, il giorno 13 gen 2024
kära gästTack för att du tillbringade din semester i vårt Iberotel Luxor och tog dig tid att dela din upplevelse med oss. Vi ber om ursäkt för att din upplevelse inte motsvarade dina förväntningar. Vi strävar efter att tillhandahålla en överlägsen serviceupplevelse för varje kund; därför är din feedback mycket viktig för oss. Du kan vara säker på att vi agerar på rätt sätt för att ta itu med det nämnda problemet och förhindra framtida händelser. Återigen, vi uppskattar att dela med oss av dina bekymmer och det är vår förhoppning att du kommer att ge oss möjligheten att bättre betjäna dig inom en snar framtid.Tack än en gång för ditt besök på vårt hotell och din värdefulla feedback.Vänliga HälsningarAtef HusseinGeneral Manager

6/10 Soddisfacente

SAFEERA

Mi è piaciuto: Pulizia
Great location but not so great service.
Great location on the East Bank on the Nile Corniche. Lovely views of the Nile river. Check in was not great - incorrect room was assigned as the booking was not looked at correctly - was then given another room on a lower floor overlooking the garden and Nile. Room was ok - a bit outdated and limited facilities. Wouldn't advise on taking a room above the garden cafe as it stays open all night with loud music playing - was awoken by the music and had to call reception twice and complain before they switched it off. On check out the night manager wasn't really bothered about my complaints and just carried on with the checkout. So I'd say if you're going to book this place - take a room on a higher floor or on the side.
Soggiorno di 2 notti a dicembre 2023
Risposta di Atef, il giorno 9 gen 2024
Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hôtel confortable à Louxor
Hotel bien entretenu, propre, et avec une belle vue (attentuon, il faut prendre une chambre Nile front view et non pas side view !).
Soggiorno di 2 notti a gennaio 2024
Risposta di Atef, il giorno 9 gen 2024
Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

4/10 Scarso

YUJIRO, Yokohama

Soggiorno di 1 notte a gennaio 2024
Risposta di Atef, il giorno 9 gen 2024
Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

6/10 Soddisfacente

Inger

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
2 nætter i Luxor
Centralt beliggende hotel tæt på restauranter og Luxor tempel. Med beliggende følger desværre trafikstøj, så overvej hvilket værelse I bestiller. Flot morgenmad og de pakkede en boks, da jeg en af nætterne skulle tidlig op. Fortæl dem blot dag før. Receptionen var meget behjælpelige.
Soggiorno di 2 notti a dicembre 2023
Risposta di Atef, il giorno 9 gen 2024
Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

2/10 Terribile

Parthiban

Soggiorno di 3 notti a dicembre 2023
Risposta di Atef, il giorno 9 gen 2024
Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

4/10 Scarso

YUJIRO, Yokohama

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Amex card was not welcomed at the front desk saying that Amex is unacceptable. But I did not have other cards and insisted on using this, The staff brought a card verification device from the back office and unwillingly allowed me to use AMEX. Not comfortable.
Soggiorno di 4 notti a dicembre 2023
Risposta di Atef, il giorno 5 gen 2024
Dear Guest YujiroThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Jun

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Atef, il giorno 8 gen 2024
Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Kimiko

Soggiorno di 2 notti a dicembre 2023
Risposta di Atef, il giorno 9 gen 2024
Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Oscar

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Atef, il giorno 8 gen 2024
Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

8/10 Buono

jun

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
ホテルのレセプションの人数を混雑時には増やしてほしい。 一人でやっていた為なかりの時間待たされた。
Soggiorno di 1 notte a dicembre 2023
Risposta di Atef, il giorno 3 gen 2024
お客様イベロテル ルクソールで休暇をお過ごしいただき、貴重なご意見をお聞かせいただきありがとうございます。 ご期待に添えなかったことをお詫び申し上げます。 私たちはすべてのお客様に優れたサービス体験を提供するよう努めています。 したがって、私たちにとってあなたのフィードバックは非常に重要です。 当社では、上記の問題に対処し、今後の発生を防ぐために適切に対応しておりますので、ご安心ください。 改めて、お客様の懸念事項を共有していただきありがとうございます。また、近い将来、より良いサービスを提供する機会を与えていただければ幸いです。この度は当ホテルをご利用いただき、また貴重なご意見をいただきまして誠にありがとうございます。敬具アテフ・フセインゼネラルマネージャー

10/10 Eccellente

Lilian

Soggiorno di 2 notti a dicembre 2023
Risposta di Atef, il giorno 3 gen 2024
Dear Ms. LilianThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Lilian

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic breakfast buffet. Helpful staff found us an affordable taxi. Great location with beautiful views of the Nile. They helped us finding a tour and laundry was great too!
Soggiorno di 1 notte a dicembre 2023
Risposta di Atef, il giorno 3 gen 2024
Dear Ms. LilianThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Daniela

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
En general todo bien si regresaría
Soggiorno di 4 notti a dicembre 2023
Risposta di Atef, il giorno 29 dic 2023
Dear Ms. DanielaThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Torge

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is perfectly located in the town of Luxor! From there you can reach everything by foot. The view onto the river Nile is breathtaking and a highlight! The staff is very friendly and helpful. Lovely food selection.
Soggiorno di 9 notti a dicembre 2023
Risposta di Atef, il giorno 24 dic 2023
Dear Guest TorgeThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

8/10 Buono

Pushkar

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
2 day trip to Luxor
Good hotel and location; However the rooms are weary and needs a serious uplift. Service is slow and check in experience was poor. Breakfast spread was great and location amazing.
Soggiorno di 1 notte a dicembre 2023
Risposta di Atef, il giorno 24 dic 2023
Dear Guest PushkarThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Tyrus

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very happy with this place. Nice, clean, great pool with nile view.
Soggiorno di 2 notti a dicembre 2023
Risposta di Atef, il giorno 24 dic 2023
Dear Guest TyrusThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Seung Hwan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
휴양지호텔
휴식을 취하기 딱 좋은 호텔입니다. 호텔 내부에 정원이 잘 갖춰져 있어 쉬기 좋고, 관광지 접근성도 훌륭합니다.
Soggiorno di 3 notti a dicembre 2023
Risposta di Atef, il giorno 22 dic 2023
Dear Guest HwanThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

6/10 Soddisfacente

Eunjeong

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a novembre 2023
Risposta di Atef, il giorno 10 dic 2023
Dear M. EunjeongThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Caroline

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Choice of places to eat. Fabulous view over Nile. Woke up every morning to hot air balloons floating over west bank. Only small quibble not much veggie choice in bar. Although wifi not perfect it worked enough for us.
Soggiorno di 6 notti a novembre 2023
Risposta di Atef Hussein, il giorno 5 dic 2023
Dear Ms. Caroline,Thank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Tine

Soggiorno di 2 notti a novembre 2023
Risposta di Atef Hussein, il giorno 5 dic 2023
Dear M. TineThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

8/10 Buono

Fariborz

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
bra frukost trevlig personal fint utsikt över Nilen -säng och kudden var obekvämt Annars allting var utmärkt.
Soggiorno di 3 notti a novembre 2023
Risposta di Atef, il giorno 29 nov 2023
Dear Mr. Fariborz,Thank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Jiseon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
시설이 좋고, 깨끗하고, 직원들이 친절했습니다. 식사도 아주 좋았습니다.
Soggiorno di 2 notti a novembre 2023
Risposta di Atef, il giorno 29 nov 2023
Dear M. JiseonThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

liane, edmonton

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff were very accommodating no matter where you went in the hotel. Very friendly. Sometime the younger inexperienced staff in the restaurants needed more direction to get things done but generally others were always cleaning or fixing things. I really appreciate feeling safe by security and concierge.
Soggiorno di 2 notti a novembre 2023
Risposta di Atef Hussein, il giorno 24 nov 2023
Dear Ms. LianeThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager

10/10 Eccellente

Rachel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Atef, il giorno 19 nov 2023
Dear Ms. Rashel,Thank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager