Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 324 su 529 recensioni" "
10 - Eccellente
324
Valutazione di 8 - Buono. 152 su 529 recensioni" "
8 - Buono
152
Valutazione di 6 - Soddisfacente. 27 su 529 recensioni" "
6 - Soddisfacente
27
Valutazione di 4 - Scarso. 16 su 529 recensioni" "
4 - Scarso
16
Valutazione di 2 - Terribile. 10 su 529 recensioni" "
2 - Terribile
10
9,4/10
Pulizia
8,8/10
Personale e servizio
9,6/10
Servizi
9,2/10
Condizioni e dotazioni della struttura
8,6/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Filippo, MILANO italia
28 apr 2010
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel gran hyatt hong kong da non perdere le piscine al 3.piano all' aperto!!!
Ottima la vista mare , ottimi servizi , camera pulitissima,comoda x spostamenti con metro' ( la zona e' da 1 a 10 = 7,,5)se vado ancora ad hong kong tornerei qui!!!
Filippo
10/10 Eccellente
Yam Kit Desmond
Viaggio con la famiglia
31 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is very luxurious and staff are super friendly and polite. The hotel room is cozy and well maintained.
Yam Kit Desmond
Soggiorno di 2 notti a marzo 2023
Risposta di Best regards, Customer Care, il giorno 31 mar 2023
Dear Yam Kit Desmond,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.
8/10 Buono
Tim
Viaggio di gruppo
3 feb 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tim
Soggiorno di 3 notti a gennaio 2023
Risposta di Customer Care, il giorno 4 feb 2023
Dear Tim,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards,
10/10 Eccellente
ip
Viaggio con la famiglia
25 gen 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We have an excellent stay at macuo MGM, the staff is so friendly and sincere, very willing to offer help for you when you needed. The room is spacious and tidy, with a very nice sea view. They offer buffet for breakfast during the CNY period, the food quality is good and with lots of choice. We enjoyed the stay!
ip
Soggiorno di 1 notte a gennaio 2023
Risposta di Customer Care, il giorno 27 gen 2023
Dear ip,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards
10/10 Eccellente
Tenny
17 gen 2023
Tenny
Soggiorno di 2 notti a gennaio 2023
Risposta di Customer Care, il giorno 19 gen 2023
Dear Tenny,Warm greetings from MGM!It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team.We appreciate your kind comments and hope to serve you again soon.Best regards,
親愛的 Kim Ming,
謹代表美高梅向您致意!
我們一向重視住客的寶貴意見,特別當住客分享的愉快的住宿體驗時,我們尤其鼓舞。
美高梅致力為您締造璀璨時刻,因此您的意見對我們意義重大。感謝您向我們分享是次住宿的感受,我們將向團隊轉達您的讚賞。住客的稱讚,正是我們進步的動力。
再次多謝您的意見和讚賞,期待不久將來可再為您服務。
謝雪茵
客戶關係部
謹啟
8/10 Buono
Randy
16 gen 2020
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
need to change shuttle bus drop offN
My only issue with the hotel is when you take the shuttle from the airport they drop you off so far away from the lobby. You have to lug your luggage they a mall, which no one helps you. Then across the aquarium lobby and to the front desk. With 4 pieces of luggage and two of them at 30kg it’s not easy.
Randy
Soggiorno di 2 notti a gennaio 2020
Risposta di Casey, il giorno 3 feb 2020
Dear Randy,
Warm greetings from MGM MACAU!
Thank you for choosing us for your recent stay. First of all, we would like to apologize for the unpleasant experienced you have encountered during your arrival via our shuttle bus. Our staff could be more pro-active and offer you luggage assistance. Please rest assured that the highlighted issue was immediately addressed by the management and specialist team of our hotel.
We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests.
Thanks again for your kind comments and patronage. We very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
6/10 Soddisfacente
SUI CHING
6 gen 2020
SUI CHING
Soggiorno di 1 notte a dicembre 2019
6/10 Soddisfacente
hideto
11 nov 2019
hideto
Soggiorno di 2 notti a novembre 2019
10/10 Eccellente
Viaggiatore verificato
Viaggio di coppia
2 nov 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really appreciated Senior Front Office Attendant-Jenny and the MGM team for the surprise for celebrating our honeymood. Thanks MGM for bringing me and my wife for the wonderful moments.
In our minds, casino is the only DNA of Macau before. But now, Jenny and MGM team have changed our minds to explore more in Macau with the traditional foods and MGM next time when we go Macau again.
Thanks again for Jenny and hotel staff's professional services during my stay.
MGM is always the best hotel for us.
Viaggiatore verificato
Soggiorno di 1 notte a maggio 2019
Risposta di Casey, il giorno 5 nov 2019
Dear Value Guest,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your great impressions following your recent honeymoon stay with us. It really means a lot to me and to the entire team and we will definitely pass this great message to our team especially to Jenny.
Moving forward, we will continue to maintain our high standards of service. If you get a chance, please ask for myself or the Manager on Duty upon your next visit to give us an opportunity to thank you personally.
We appreciate your kind comments and very much hope to celebrate more special occasions with you soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Viaggiatore verificato
Viaggio con la famiglia
31 ott 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
What a wonderful experience!
We were happy with the service of Chloe when we checked in at MGM Macau. She even arranged breakfast boxes in the early morning because we tried to catch our flight at 7am. I will definitely return there next time.
Viaggiatore verificato
Soggiorno di 2 notti a ottobre 2019
10/10 Eccellente
Viaggiatore verificato
24 ott 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 3 notti a ottobre 2019
10/10 Eccellente
Viaggiatore verificato
17 set 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Viaggiatore verificato
Soggiorno di 1 notte a settembre 2019
10/10 Eccellente
I-Kuan
3 set 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I-Kuan
Soggiorno di 1 notte a luglio 2019
10/10 Eccellente
makaroni
Viaggio di gruppo
20 ago 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
スイートルームにランクUPして頂きました。ラッキーです。
makaroni
Soggiorno di 1 notte ad agosto 2019
Risposta di Casey, il giorno 28 ago 2019
Dear macaroni,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your visit and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
I-Kuan
9 lug 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
豪華酒店極致住宿體驗
I-Kuan
Soggiorno di 1 notte a luglio 2019
8/10 Buono
Viaggiatore verificato
3 lug 2019
Viaggiatore verificato
Soggiorno di 3 notti a giugno 2019
Risposta di Casey, il giorno 10 lug 2019
Dear Value Guest,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
ZONO, 日本
Viaggio di coppia
2 lug 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Dear ZONO,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your great impressions following your recent celebratory stay with us. It really means a lot to me and to the entire team.
We appreciate your kind comments and very much hope to celebrate more special occasions with you soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Viaggiatore verificato
27 giu 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte a giugno 2019
Risposta di Casey, il giorno 10 lug 2019
Dear Value Guest,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
8/10 Buono
Viaggiatore verificato
4 giu 2019
Viaggiatore verificato
Soggiorno di 1 notte a maggio 2019
Risposta di Casey, il giorno 10 lug 2019
Dear Value Guest,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Viaggiatore verificato
27 mag 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
조식은 별로, 나머진 양호
Viaggiatore verificato
Soggiorno di 1 notte a maggio 2019
Risposta di Casey, il giorno 10 lug 2019
Dear Value Guest,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Viaggiatore verificato
12 mag 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very kind and well trained staff!! 5 star service
5star service!! Amazing Well trained staff. Got an upgraded to one of those villa suite. The room was amazing with breathtaking surrounding view. Perfect location. Walking distance to one central mall for great shopping and very easy commute to all the tourist spot. two thumbs up. Highly recommended !!!!!
Viaggiatore verificato
Soggiorno di 1 notte a maggio 2019
Risposta di Casey, il giorno 20 mag 2019
Dear Value Guest,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team.
Thanks again for your kind comments and patronage. We very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Viaggiatore verificato
Viaggio di coppia
2 mag 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
外出後、部屋に戻ると必ず綺麗に片付いていてとても気持ちよく過ごせました。
Viaggiatore verificato
Soggiorno di 3 notti ad aprile 2019
Risposta di Casey, il giorno 8 mag 2019
Dear Value Guest,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
8/10 Buono
Viaggiatore verificato
Viaggio con la famiglia
5 mar 2019
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall it was good. The staff service of concierge reception and restaurant were all very good.
Viaggiatore verificato
Soggiorno di 1 notte a marzo 2019
Risposta di Casey, il giorno 13 mar 2019
Dear Value Guest,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to me and to the entire team.
We appreciate your kind comments and very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
SEUNG HOON
1 mar 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
단호히 추천합니다
굉장히 좋았음
SEUNG HOON
Soggiorno di 1 notte a febbraio 2019
Risposta di Casey, il giorno 13 mar 2019
Dear SEUNG HOON,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Viaggiatore verificato
17 feb 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Dear Value Guest,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team.
Thanks again for your kind comments and patronage. We very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Long Ting
5 feb 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Superb
The staffs and services were superb. The view was great, looking at the sea. Loved the whole experience of my stay there and definitely recommend others to stay in this hotel again.
Long Ting
Soggiorno di 2 notti a febbraio 2019
Risposta di Casey, il giorno 20 feb 2019
Dear Long Ting,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team.
Thanks again for your kind comments and patronage. We very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Stéphane
4 feb 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A very nice hôtel located rather closed of the old town.
Stéphane
Soggiorno di 2 notti a gennaio 2019
Risposta di Casey, il giorno 20 feb 2019
Dear Stephane,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
8/10 Buono
Viaggiatore verificato
16 gen 2019
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Dear 綺麗な部屋,
Warm greetings from MGM MACAU!
Thank you for your time in writing review of our hotel! We are glad that you satisfied with the room. We very appreciate and noted about your constructive feedback about shuttle bus location. Takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests.
We very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
2/10 Terribile
Viaggiatore verificato
9 gen 2019
Mi è piaciuto: Pulizia e personale e servizio
Viaggiatore verificato
Soggiorno di 1 notte a gennaio 2019
10/10 Eccellente
HH
1 dic 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The hotel upgraded us to an executive suite. My kids were very excited and happy during the stay. This is an amazing experience for us all. Thank you!
HH
Soggiorno di 1 notte a novembre 2018
Risposta di Casey Cheah, il giorno 7 dic 2018
Dear HH,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to me and to the entire team. Moving forward, we will continue to maintain our high standards of service.
We appreciate your kind comments and very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Viaggiatore verificato
28 nov 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte a novembre 2018
8/10 Buono
Viaggiatore verificato
24 nov 2018
Viaggiatore verificato
Soggiorno di 2 notti a novembre 2018
10/10 Eccellente
Viaggiatore verificato
21 nov 2018
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a very fancy hotel that more than met my requirements.
Viaggiatore verificato
Soggiorno di 1 notte a novembre 2018
Risposta di Casey Cheah, il giorno 24 nov 2018
Dear Value Guest,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to me and to the entire team. Moving forward, we will continue to maintain our high standards of service.
We appreciate your kind comments and very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Kin Shing
12 nov 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Kin Shing
Soggiorno di 1 notte a novembre 2018
Risposta di Casey Cheah, il giorno 19 nov 2018
Dear Kin Shing,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
8/10 Buono
Viaggiatore verificato
9 nov 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 1 notte a novembre 2018
Risposta di Casey Cheah, il giorno 19 nov 2018
Dear Value Guest,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
JUNGHYON
5 nov 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
좋아요
JUNGHYON
Soggiorno di 4 notti a ottobre 2018
Risposta di Casey Cheah, il giorno 19 nov 2018
Dear JUNGHYON,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Ka Po
22 ott 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A wonderful experience
Ka Po
Soggiorno di 3 notti a ottobre 2018
Risposta di Casey, il giorno 25 ott 2018
Dear Ka Po,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Viaggiatore verificato
21 ott 2018
Viaggiatore verificato
Soggiorno di 2 notti a ottobre 2018
Risposta di Casey Cheah, il giorno 19 nov 2018
Dear Value Guest,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Mei Yee
19 ott 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Mei Yee
Soggiorno di 1 notte a ottobre 2018
Risposta di Casey Cheah, il giorno 19 nov 2018
Dear Mei Yee,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
8/10 Buono
Albert, Hong Kong
4 ott 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good Staff Response on Guest Request
An unpleasant stay at the start as we were assigned to a room with air conditioning problem. However, once reported, we were assigned to another room for our stay. The front desk manager gave a call to apologise and sent a fruit plate to our room by himself that night. And they called again on the next day and apologise again for the inconvenience caused. Delay checkout and free buffet meals at their restaurant are provided. They are so kind that they have arranged the transportation for us to the ferry terminal.
Albert
Soggiorno di 1 notte a settembre 2018
Risposta di Casey, il giorno 9 ott 2018
Dear Albert,
Warm greetings from MGM MACAU!
It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.
We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to me and to the entire team. We have also learned from your comment regarding air-conditioning problem in your room, and we are glad that it was resolved quickly to your satisfaction.
Moving forward, we will continue to maintain our high standards of service. If you get a chance, please ask for myself or the Manager on Duty upon your next visit to give us an opportunity to thank you personally.
We appreciate your kind comments and very much hope to serve you again soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Viaggiatore verificato
2 ott 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 3 notti a settembre 2018
Risposta di Casey Cheah, il giorno 19 nov 2018
Dear Value Guest,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager
10/10 Eccellente
Viaggiatore verificato
25 set 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 2 notti a settembre 2018
Risposta di Casey Cheah, il giorno 19 nov 2018
Dear Value Guest,
Warm greetings from MGM MACAU!
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards
Casey Cheah
Guest Experience Manager