Hotel was excellent for our stay from the location, room size, kitchen facilities,etc service, great breakfast, evening entertainment and very pleasant staff. Shuttle service to Funchal a big plus and supermarket within walking distance
My only suggestions
Toiletries should expand to have separate shampoo, conditioner and body wash
WiFi not the best
Pool towel changing for a charge of one euro is annoying.
The above suggestions are based on 4 star hotels expectation