Facciata della struttura

Recensioni per Best Western West Towne Suites

2.5 out of 5
Best Western West Towne Suites
650 Grand Canyon Dr, Madison, WI

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 546 su 1007 recensioni" "
Valutazione di 8 - Buono. 287 su 1007 recensioni" "
Valutazione di 6 - Soddisfacente. 89 su 1007 recensioni" "
Valutazione di 4 - Scarso. 46 su 1007 recensioni" "
Valutazione di 2 - Terribile. 39 su 1007 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Sally

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and quiet. They serve order to make breakfast.
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 4 mag 2024
Hello Sally,We appreciate your feedback on our clean and quiet environment, as well as our made-to-order breakfast service. Your satisfaction is important to us and we hope to welcome you back in the future.

6/10 Soddisfacente

Dana, Bozeman

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Liked the idea of ordering breakfast to order, didn’t want the potatoes with eggs& bacon and asked for one pancake instead . Was told no with no reason . I can see why you want to control food not being wasted but I asked for one pancake then potatoes which your weren’t offering French toast that day.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 4 mag 2024
Hello Dana, We appreciate your feedback on our breakfast ordering system. Our aim is to ensure all guests receive the same standard options; however, we will share your suggestion with the team for future consideration. Thank you for bringing this to our attention.

8/10 Buono

Scott

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 4 mag 2024
Hello Scott,We appreciate you choosing to stay with us. Feel free to contact us directly with any concerns you may have had during your visit. We hope to welcome you back in the future for an improved experience.

8/10 Buono

Danny, Sturgeon Bay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quick stay
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Danny, We appreciate you taking the time to share your experience with us. Should you have any further feedback or concerns, please feel free to reach out to our management team directly. Thank you for choosing our hotel for your stay.

8/10 Buono

Christine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Like the cooked breakfast. Didn’t like the bathtub floor - wobbly, felt like paddle boarding. Also, could hear every step and squeaky floor from the room above. No sound deadening?
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Christine,We appreciate your feedback regarding our cooked breakfast. We apologize for any inconvenience you experienced with the bathtub and noise levels during your stay. Please reach out to management directly to address these concerns further.

10/10 Eccellente

Latonya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was very nice and the breakfast was really good
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Latonya,We are delighted to hear that you enjoyed your stay and found our breakfast to your liking. Your feedback is valuable to us, and we hope to welcome you back in the future.

10/10 Eccellente

Fernando

Non
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 26 apr 2024
Hello Fernando,Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We encourage you to reach out to our management team directly to further discuss any concerns you may have. Your insights are valuable to us as we strive to improve our guest experience.

10/10 Eccellente

Leannea

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Came down for horse fair and stayed here. Absolutely love the hotel and the staff they are all super nice and helpful. This is the second year in a row I stayed here and will continue staying at this property. Highly recommend. Always felt safe at this hotel inside and outside.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Leannea,We are thrilled to hear that you enjoyed your stay and that our staff met your expectations. It's fantastic to hear that you felt safe during your time with us both inside and outside the hotel premises. We appreciate your loyalty and look forward to welcoming you back on your next visit to the area.

10/10 Eccellente

marilyn

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Had a very nice stay.
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello marilyn,We appreciate your positive feedback and are delighted to hear that you enjoyed your stay with us. Our team strives to provide exceptional experiences for all our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing our hotel for your visit.

8/10 Buono

Melanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Melanie, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Buono

Daniel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pleased with the hotel and the room except for the closeness of the towel rack to the toilet. A man has to pee side-saddle because straight on puts the towel rack into your shoulder. Nice TV, unfortunately, many of the channels on the listings in the room are no longer available. Updating is needed to the lists and lineup.
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Daniel,We appreciate your feedback on the room amenities. Your comments will be forwarded to the relevant department for any necessary updates to enhance our guest experience. Thank you for bringing this to our attention.

8/10 Buono

Patricia

Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Dawn, Greenfield

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Large, clean room; comfortable king size bed; 2 large screen TVs that worked well, good breakfast included in the room rate; mini-fridg and microwave in the room; only suggestion would be to clean the exterior of the sofa and paint a few scrapes on the bathroom wall. All in all, an excellent stay for a reasonable price!
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 15 apr 2024
Hello Dawn,Thank you for sharing your positive feedback on your recent stay with us! We're thrilled to hear that you enjoyed the spacious room, comfortable bed, in-room amenities, and breakfast. Your comments about the sofa and bathroom wall will be shared with our team for consideration. We hope to welcome you back soon for another great stay!

10/10 Eccellente

Bill

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Unexpected outside construction happened and the staff moved me to another part of the bldg.
Soggiorno di 7 notti ad aprile 2024
Risposta di Manager, il giorno 13 apr 2024
Hello Bill,We apologize for any inconvenience caused by the construction. Our team always strives to ensure a comfortable stay for our guests and we're glad to hear we were able to accommodate you accordingly. Please feel free to reach out to our management team directly for any further assistance or feedback you may have. Thank you for choosing to stay with us.

10/10 Eccellente

Mike

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It had only two levels what is nice there where not a lot of stair. Plus there was a few entrances that opened with the room card.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Hello Mike,We appreciate your positive feedback on the convenience of our hotel layout and room card access. Your comfort during your stay is important to us, and we strive to provide a hassle-free experience for all our guests. Thank you for sharing your experience with us.

10/10 Eccellente

Randy D

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a convenient stop over for me to make connections the following morning at Milwaukee International Airport. Staff was friendly and helpful. Breakfast was cooked to order with additional items like yogurt, cereal, muffins, coffee and juice available at no charge. My room was clean and comfortable with a huge television for entertainment.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 11 apr 2024
Hello Randy D,Thank you for sharing your positive experience with us! We're thrilled to hear that our convenient location, friendly staff, and delicious complimentary breakfast met your expectations during your stay. We're glad you found your room clean, comfortable, and equipped with amenities like a large television. We hope to welcome you back for another enjoyable stay in the future.

10/10 Eccellente

Patricia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 11 apr 2024
Hello Patricia,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

10/10 Eccellente

Darlene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Darlene,We are thrilled to hear that you had a fantastic experience at our hotel! Please don't hesitate to reach out if you have any further comments or need assistance.

8/10 Buono

Kevin

Viaggio con animali domestici, Viaggio di coppia
We stay at this hotel every year on our way home from Florida. We always feel so welcome and comfortable staying here with our little dog. I really appreciate that we are not put in a “pet room.” Our room was very clean and comfortable. The bed was comfortable as well.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 5 apr 2024
Hello Kevin,We're delighted to hear that you enjoyed your stay with us again and felt welcome with your furry friend. Providing a clean and comfortable room is our top priority for all our guests, including those with pets. We're glad you found the bed comfortable and hope you had a restful stay.

10/10 Eccellente

Zindzi

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 20 apr 2024
Hello Zindzi,Thank you for choosing our hotel! We are delighted to hear that you had a wonderful experience during your stay. We hope to welcome you back soon for another enjoyable stay!

8/10 Buono

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had a room at the end of the hall on the second floor. Nice clean room but heard everyone opening the doors to the stairs. This started at 5:30 am
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Michael,We are pleased to hear that you found your room clean. We apologize for any inconvenience the noise may have caused and recommend future stays on a different floor for a quieter experience. We appreciate your feedback and hope to welcome you back for an improved stay.

10/10 Eccellente

Vicki

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, quiet and reasonably price.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 29 mar 2024
Hello Vicki,We are thrilled to hear that you found our hotel clean, quiet, and reasonably priced. Your satisfaction is our top priority and we hope to welcome you back soon for another enjoyable stay.

2/10 Terribile

Dana

Viaggio di gruppo, Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
John the manager was a racist and profiled me and kicked me out and would not return my money and tried to keep my $100 deposit but I called in a community leader in to assist me. He returned my $100, but I heard he has been profiling a lot of black folks and keeping their money. I feel he needs investigating, he is giving hotel a bad name. I'm finding a civil rights complaint and I'm demanding my room refund because he kicked me out. I'm not recommending this hotel to anyone and hope it goes out of business because of the racism thats there.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Dana,We take all feedback seriously and regret to hear about your experience. We will ensure your concerns are addressed appropriately. Thank you for bringing this to our attention.

6/10 Soddisfacente

Beth

Mi è piaciuto: Pulizia
Location next to freeway
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Beth, We appreciate your feedback regarding our hotel's proximity to the freeway. We understand that noise levels can vary based on individual preferences. Your comments will be shared with the team for future considerations. Thank you for choosing to stay with us.

8/10 Buono

Kenneth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cook-to-order breakfast. Large suites
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Kenneth,We are delighted that you enjoyed our cook-to-order breakfast and found our suites spacious. Your feedback is greatly appreciated. We strive to provide top-notch service to all our guests. Thank you for choosing to stay with us.

10/10 Eccellente

Julie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Affordable price and clean. Breakfast was good with decent options along with the hot breakfast.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello Julie,We are delighted to hear you found our hotel to be affordable and clean, and that you enjoyed our breakfast offerings during your stay. We strive to provide our guests with great value and a pleasant experience. Should you have any future concerns or feedback, please do not hesitate to reach out to our management team for further assistance.

6/10 Soddisfacente

Ed

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The bathroom was dated and shower hard to use. The TV was almost worthless it was so hard to figure out and no instructions Bed was comfortable and the accommodations were large.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello Ed,We appreciate your feedback regarding the bathroom and TV usability. We're glad you found the bed comfortable and enjoyed the spacious accommodations. If you have any further comments or suggestions, please feel free to share them with us.

10/10 Eccellente

Bruce

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Easy check-in - Very accommodating staff - Will return.
Soggiorno di 3 notti a marzo 2024
Risposta di Manager, il giorno 20 mar 2024
Hello Bruce,We are pleased to hear that you had a smooth check-in experience and found our staff accommodating. We look forward to welcoming you back during your next visit.

2/10 Terribile

Tarri

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No phone service No WiFi Nobody at front desk Couldn’t wait to get out of there I want refund!
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 16 mar 2024
Hello Tarri,We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Your concerns will be shared with the team for their awareness. For further assistance regarding a refund, please reach out to our management directly.

10/10 Eccellente

Hung

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
AC system is noisy when kicked on. Room is spacious and clean. Staff are friendly Breakfast is okay. Will comeback.
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 12 mar 2024
Hello Hung,We appreciate your positive feedback on our spacious and clean rooms, friendly staff, and breakfast. We will address the AC noise concern to enhance your future stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back again.

2/10 Terribile

Amy

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
I left money in the room. Went to the Badger game. Money was gone.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Amy,We regret to hear about your experience and suggest reaching out to the hotel management directly to provide further details for review. We value all feedback to enhance security measures.

2/10 Terribile

Martine

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Night manger super nice. I literally could hear the person in the next room snoring..ALL NIGHT!! Got no sleep. Room smelled mildewy. It was nice sized. Dont know how it got rated exceptional??! You could hear everything in every room. Breakfast was at 7am. Not good for those of us who work and need early breakfast.
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 6 mar 2024
Hello Martine, We appreciate you sharing your experience with us. We regret to hear that you were disturbed by noise and the room condition. Your feedback is valuable for us to improve our services. We'll share your comments with the team for further evaluation. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

2/10 Terribile

Rachel

Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Rachel, We value your experience and would appreciate the opportunity to address any concerns you may have had during your stay. Please reach out to us so we can further discuss your feedback.

10/10 Eccellente

Crystal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Crystal,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, feel free to get in touch with us directly. Hope to welcome you back soon!

10/10 Eccellente

Pamela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great breakfast and very friendly staff.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Pamela,We appreciate your positive feedback on our breakfast and staff. Your kind words motivate us to keep up the good work in serving our guests. Thank you for recognizing our efforts to make your stay enjoyable.

10/10 Eccellente

Alycia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was a nice stay
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Alycia,We are delighted to hear that you had a pleasant stay with us. Your feedback is greatly appreciated and we hope to welcome you back soon for another enjoyable experience.

6/10 Soddisfacente

Amanda

Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Amanda,We appreciate you choosing our hotel for your stay. If there were any aspects of your experience that did not meet your expectations, please feel free to contact us directly so we can address them accordingly. We hope to welcome you back in the future for an improved stay.

10/10 Eccellente

Ginna

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really like how this is close enough to downtown, but far enough to avoid most of the traffic.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Ginna,We appreciate your positive feedback on our convenient location relative to downtown and the traffic. We strive to offer a peaceful setting while still being easily accessible to key areas for our guests' convenience. Thank you for highlighting this aspect of your stay with us.

10/10 Eccellente

Valerie, Blair

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Valerie,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Eccellente

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean room. Even though it was busy it was quiet. Will be staying again
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Gary,We are delighted to hear that you enjoyed your stay with us and found our rooms to be clean and peaceful. We look forward to welcoming you back on your next visit.

10/10 Eccellente

Jesse

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved it
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Jesse,We are delighted to hear that you enjoyed and loved your stay with us! Your positive feedback is truly appreciated, and we hope to welcome you back again in the future for another wonderful experience at our hotel.

10/10 Eccellente

Kwabena

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Kwabena,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Buono

Kelly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Kelly,We're thrilled to hear you enjoyed your stay with us! Should you have any feedback to help us improve, please reach out to our team. We hope to welcome you back soon!

10/10 Eccellente

Christy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The room was very reasonably priced. The room was very spacious and clean. It was in a central location with stores and restaurants close by.
Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Christy,We are glad to hear that you found our room spacious, clean, and well-located. We strive to offer competitive prices and provide a comfortable stay for all our guests. Your positive feedback is appreciated, and we hope to welcome you back in the future.

6/10 Soddisfacente

Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sleepless night
Great price and made-to-order breakfast surprisingly good. Problem was very noisy refrigerator and heating unit in room made sleeping difficult and received unscheduled wake up call from phone in room.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Kevin, Thank you for sharing your feedback with us. We're glad you enjoyed our breakfast offerings. We apologize for any inconvenience caused by the noise disturbances during your stay. We encourage you to reach out to our management team directly to address these concerns further.

8/10 Buono

donald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello donald,We appreciate you choosing our hotel for your stay! We hope you had a wonderful time with us. Please don't hesitate to reach out to us if you have any feedback to share.

10/10 Eccellente

Jen-Hsuan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Jen-Hsuan,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic stay!

8/10 Buono

Thomas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Front desk at checkin was not good. Didn’t know where our room was. He seemed to be preoccupied Breakfast is always a 5 star
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Thomas,We regret to hear about your check-in experience, but we appreciate your positive feedback on our breakfast service. Your comments will be shared with the team for improvement. Thank you for taking the time to provide your valuable feedback.

2/10 Terribile

Anthony

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Anthony, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to address any concerns you may have had during your stay. We value your feedback and would like the opportunity to make things right.

10/10 Eccellente

Kelsey

Viaggio di coppia
Front desk was very helpful anytime I needed anything and the atmosphere was quiet and chill
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 29 feb 2024
Hello Kelsey,We're delighted to hear that our front desk team provided you with excellent service and that you enjoyed the peaceful atmosphere during your stay. We aim to ensure all our guests have a comfortable experience. Your feedback is greatly appreciated as it helps us continue to improve our services for future guests.