Tablet, Netflix
Controlla disponibilità

Recensioni per Hotel El Llorenç Parc de la Mar - Adults Only

5 out of 5
Hotel El Llorenç Parc de la Mar - Adults Only
Plaça de Llorenç Villalonga 4, Palma de Mallorca, Illes Balears

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 133 su 158 recensioni" "
Valutazione di 8 - Buono. 17 su 158 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 158 recensioni" "
Valutazione di 4 - Scarso. 2 su 158 recensioni" "
Valutazione di 2 - Terribile. 1 su 158 recensioni" "

9,8/10

Pulizia

9,8/10

Personale e servizio

9,8/10

Servizi

9,8/10

Condizioni e dotazioni della struttura

9,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

damien

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff and service - very convenient location. Only slight downside is the rooms are small but if you’re not intending to spend much time in then - it’s fine.
Soggiorno di 3 notti a maggio 2024
Risposta di Johanna Caño, House Manager, il giorno 21 mag 2024
Dear Damien,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant and that you enjoyed our services. We look forward to hosting you again soon for another fantastic experience, and would be more than happy to assist with booking a room that better suits your requirements. Have a beautiful day!Best regards,

8/10 Buono

Misty

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooftop was excellent and the staff there was fantastic. The food on the rooftop was also excellent. The check in staff was average. Checked us in and showed us to our room, didn't show us how to operate anything and the room lighting system is awful. It's digital button operated for everything, good luck getting a light on at night. The air conditioning is Mediocre. The bathroom was tiny and the "terrace" was an interior terrace open to nothing. The double superior room is not worth the money. It's s nice hotel but not super convenient. The rooftop was probably what saved it from a lower grade. Also I was charged 35 euro each for breakfast, that was far too high. Other staff, rooftop, breakfast and cleaning were excellent.
Soggiorno di 2 notti a maggio 2024
Risposta di Johanna Caño, House Manager, il giorno 11 mag 2024
Dear Misty,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our rooftop and found our staff there to be fantastic. It's wonderful to know that you also appreciated the quality of the food.We're sorry to hear about your experience with the check-in process and the functionality of the room lighting system. Your feedback is valuable, and we'll certainly take it into consideration for future improvements. Additionally, we apologize if the size of the bathroom and the terrace did not meet your expectations. We would like to point out that our rooms are not advertised with having terracesRegarding the breakfast pricing, we appreciate your input and will review our pricing structure to ensure it aligns with the value we aim to provide to our guests.We're glad to hear that you found the other staff members, rooftop experience, and cleanliness to be excellent. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.ÇKind regards,

10/10 Eccellente

karen Ann

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is exceptional. We loved the location, the staff, the cleanliness of the hotel, the roof bar and the decor. Would def stay there again.
Soggiorno di 3 notti a maggio 2024
Risposta di Johanna Caño, House Manager, il giorno 10 mag 2024
Dear Karen Ann,Thank you for taking the time to review your stay with us. We are over the moon to hear that our staff made your stay special and that you had a nice time with us, enjoying all our facilities. We look forward to hosting you again in the future.Best regards,

10/10 Eccellente

Rebecca

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Service was excellent
Soggiorno di 5 notti ad aprile 2024
Risposta di Johanna Caño, House Manager, il giorno 2 mag 2024
Dear Rebecca,It was a pleasure to host you during your time with us. We are so happy to hear that the feeling was mutual and that you enjoyed your stay. We would love to welcome you back in the future!Kind regards,

10/10 Eccellente

Melissa

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
This property was outstanding! The staff and restaurants and roof top were top notch. One of the best places we’ve ever stayed
Soggiorno di 3 notti ad aprile 2024
Risposta di Johanna Caño, House Manager, il giorno 30 apr 2024
Dear Melissa,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope you’ll visit us again soon. Best regards,

10/10 Eccellente

Pauline

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Just returned from a lovely stay at Hotel El Lorenc! Reception were extremely helpful before and throughout as were the breakfast and rooftop waiters. We were given a light room as requested and enjoyed both the rooftop and spa pool. Highly recommend!
Soggiorno di 4 notti ad aprile 2024
Risposta di Johanna Caño, House Manager, il giorno 30 apr 2024
Dear Pauline,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at El Llorenç. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Best regards,

10/10 Eccellente

Michael, Reading

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very different hotel and enjoyed the hotel in all regards. Staff particularly were so helpful and friendly. Will stay again
Soggiorno di 8 notti ad aprile 2024
Risposta di Johanna Caño, House Manager, il giorno 26 apr 2024
Dear Michael,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

10/10 Eccellente

Ian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff at the hotel were excellent. Always attentive helpful and constantly and genuinely friendly. Their warm and considerate attitude was noticeable every day. They were the real differentiator for this hotel to stand out against similar models. Other important features. A very fresh, clean and stylish Hotel. And yes the food was excellent also.
Soggiorno di 7 notti ad aprile 2024
Risposta di Johanna Caño, House Manager, il giorno 18 apr 2024
Dear Ian,Thank you for taking the time to review your stay with us. We are over the moon to hear that our staff made your stay special and that you had a nice time with us, enjoying all our facilities. We look forward to hosting you again in the future.Best regards,

10/10 Eccellente

Dominique

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stijlvol hotel met super vriendelijk personeel. Prima ligging met zeezicht en langs mooie kathedraal. Naar centrum van Palma is 5 minuutjes mooie wandeling op oude stadswallen. Ook dicht bij haven.
Soggiorno di 4 notti ad aprile 2024
Risposta di Johanna Caño, House Manager, il giorno 18 apr 2024
Dear Dominique,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!

10/10 Eccellente

Osvaldo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best hotel/resort experience I have ever had! Could not have asked for anything better!
Soggiorno di 1 notte ad aprile 2024
Risposta di Johanna Caño, House Manager, il giorno 18 apr 2024
Dear Osvaldo,We appreciate your positive feedback about our team and hotel. We do take pride in catering to our guests’ needs the best way we can. We hope to see you again soon!

10/10 Eccellente

Werner Marek

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, good size of suite jr, amazing breakfast
Soggiorno di 5 notti a marzo 2024
Risposta di Johanna Caño, House Manager, il giorno 5 apr 2024
Dear Mr. Marek,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 Eccellente

Nicola

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a fantasic weekend in this hotel. The staff - every single person - was amazingly friendly and always greeted with a smile. The room was outstanding, as well as the rooftop bar, the pool and the Spa. The location is perfect. The concept of breakfast and the breakfast itself is perfect. We enjoyed every single minute. Thanks to everyone who made this weekend so special!
Soggiorno di 2 notti a marzo 2024
Risposta di Johanna Caño, House Manager, il giorno 5 apr 2024
Dear Nicola,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our staff made a positive impression on you.At El Llorenç, we strive to provide exceptional service to all of our guests, and it's incredibly rewarding to know that we succeeded in making your visit memorable. Our team works tirelessly to ensure that every guest feels welcomed and valued, so your kind words mean a lot to us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 Eccellente

Julia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great Hotel, great service!
Soggiorno di 5 notti a febbraio 2024
Risposta di Johanna Caño, Guest Experience Manager, il giorno 28 feb 2024
Dear Julia,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant and that you like our hotel. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

10/10 Eccellente

Sharon, Pontypool

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Johanna Caño, Guest Experience Manager, il giorno 22 mar 2024
Dear Sharon,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

10/10 Eccellente

Heidi Cordt

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lille perle
Skønt hotel - Google Maps kører os mod ensrettet når man kommer i bil ;-) Lækker lækker morgenmad og skøn rooftop og spa. Og ligger i gåafstand til restauranter osv i den gamle by
Soggiorno di 3 notti a febbraio 2024
Risposta di Johanna Caño, Guest Experience Manager, il giorno 13 feb 2024
Dear Mrs. Cordt,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope finding us was not too tricky! We hope you’ll visit us again soon. Kind regards,

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super Lage
Alles gut, vor allem die Lage ist sehr gut und der SPA Bereich sowie das Rooftop. Der Service ist auch top. Allerdings sind die Duftmaschinen im Flur zu heftig.
Soggiorno di 7 notti a febbraio 2024
Risposta di Johanna Caño, Guest Experience Manager, il giorno 10 feb 2024
Dear guest,We appreciate your positive feedback about our team and hotel. We do take pride in catering to our guests’ needs the best way we can. We will oversee the aroma to make sure it is not overwhelming. We hope to see you again soon!

8/10 Buono

Pascale, cooperstown

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good toiletries
Soggiorno di 2 notti a febbraio 2024
Risposta di Johanna Caño, Guest Experience Manager, il giorno 10 feb 2024
Dear Pascale,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

10/10 Eccellente

Ramesh Harji

Soggiorno di 2 notti a febbraio 2024
Risposta di Johanna Caño, Guest Experience Manager, il giorno 22 mar 2024
Dear Mr. Harji,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

10/10 Eccellente

Eric

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel is really well located for the old town and has excellent facilities and rooms with really friendly staff a perfect spot for a visit to Palma
Soggiorno di 6 notti a dicembre 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 31 gen 2024
Dear Eric,Thank you for taking the time to review your stay with us. We are over the moon to hear that our staff made your stay special and that you had a nice time with us, enjoying all our facilities. We look forward to hosting you again in the future.Best regards,

10/10 Eccellente

Catherine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What an amazing property! So beautiful and close to everything! What truly makes this hotel so very special is the amazing staff in every department! I highly recommend this hotel and hope to return soon.
Risposta di Johanna Caño, Guest Experience Manager, il giorno 31 gen 2024
Dear Catherine,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Rauhaa ja laatua
Mukava pieni hotelli, jossa vallitsi rauhallinen tunnelma johtuen kohtuullisesta asiakasmäärästä. Henkilökunta ja palvelut loivat mahtavan vierailukokemuksen. Aamiainen ja ruoka olivat erittäin laadukkaita. Ainoa miinus tulee hotellihuoneen äänieristyksestä ja talvikaudella ilmastoinnista, joka oli asetettu vain lämmittämään, joten yöllä oli asteen verran liian lämmintä nukkua.
Soggiorno di 5 notti a dicembre 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 12 dic 2023
Dear Mr. Rauhaa,Thank you for sharing a review of your recent experience. Our team here at El Llorenç is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Thank you also for your feedback, this is how we grow. We will share this with management in order to look at ways to improve. We hope you’ll visit us again soon.

10/10 Eccellente

Martijn

Soggiorno di 2 notti a dicembre 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 31 gen 2024
Dear Martijn,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Kind regards,

10/10 Eccellente

Svante

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a novembre 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 31 gen 2024
Dear Svante,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Kind regards,

10/10 Eccellente

Bertram

Soggiorno di 4 notti a ottobre 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 4 nov 2023
Dear Bertram,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 Eccellente

John

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
This is an exceptional property. Boutique in size. 33 rooms. The staff and attentiveness was beyond amazing. Highly recommended. 5*
Soggiorno di 2 notti a ottobre 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 26 ott 2023
Dear John,Thank you so much for your kind words, they will be passed on to our staff. We are over the moon that you have enjoyed your time in our hotel, and would be honored to welcome you back in the future. Kindest regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a ottobre 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 21 ott 2023
Dear Guest,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 Eccellente

Carolyn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lovely pool and roof top bar, staff all very pleasant and helpful. Very well appointed room. Lovely being in the old town of the city
Risposta di Johanna Caño, Guest Experience Manager, il giorno 19 ott 2023
Dear Carolyn,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

10/10 Eccellente

Natalie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I stayed here with my friend for my 40th birthday celebration and so glad we did! We loved it and felt spoilt whilst there, it was first class. Staff were all friendly and attentive and the hotel staff made my birthday special for me 😊 it was very quiet and relaxing with Moorish design and Balearic beats. Very clean and flawless design inside with a great roof terrace for enjoying the sun and evenings food / drinks. Breakfast was yum. We ate in Dins restaurant on my birthday and it was a lovely way to spend the evening having a tour of Majorca by the dishes served. The chef was also very accommodating to my vegetarian needs and my quirk of not wanting to eat eggs I can see (don’t ask). I felt this was such good service to have this catered to. Taxis were quick to the hotel to venture out or it felt very safe having a wonder outside in the evenings. Easy to go to and from the airport quickly. I’d love to stay again.
Soggiorno di 3 notti a ottobre 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 13 ott 2023
Dear Natalie,Thank you for your wonderful review of our hotel. We all try our best to make our guests comfortable and I am so pleased to read that we succeeded in our mission. We are very glad to hear that you enjoyed your time with us, and had a great birthday, and we would be honoured to welcome you back in the future!Kindest regards

10/10 Eccellente

Ali

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was perfect during our stay! Very clean and friendly staff.
Soggiorno di 3 notti a ottobre 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 12 ott 2023
Dear Ali,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant. We look forward to hosting you again soon for another fantastic experience.

10/10 Eccellente

Hilde

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Et nytt unikt hotell med fantastisk beliggenhet nær gammelbyen og sjøen. Veldig god frokost og service, og området ved bassenget og på taket av hotellet var fantastisk.
Soggiorno di 5 notti a settembre 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 11 ott 2023
Dear Hilde,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope you’ll visit us again soon. Best regards,

10/10 Eccellente

Anette

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 11 ott 2023
Dear Anette,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

10/10 Eccellente

Ron

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Exceptional hotel and service. Absolutely stunning hotel. Brilliant staff, brilliant hotel, brilliant location. Will definitely return. My wife and I came here for a birthday celebration and our experience was above and beyond our expectations. The staff when checking in and the staff serving breakfast are so professional and accommodating, nothing is too much trouble.
Soggiorno di 3 notti a settembre 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 21 set 2023
Dear Ron,Thank you again for your wonderful review and supporting the hotel. It makes all the difference for us knowing that our guests notice our efforts and enjoy their time with us. Well see you again!Best regards,

10/10 Eccellente

Maikol

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Incredible location, close to everything, the rooftop has phenomenal views and the staff is top notch. Highly recommend!!
Soggiorno di 4 notti ad agosto 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 5 set 2023
Dear Maikol,We appreciate your positive feedback about our team and hotel. We do take pride in catering to our guests’ needs the best way we can. We hope to see you again soon!Best regards,

10/10 Eccellente

David

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Exquisite attention to detail in their rooms and through out the property. Spa area and indoor pool was amazing, private and very clean. After staying here the bar has been set so high for hotel rooms it will be difficult staying at other hotels. A few suggestions I noticed were: Urba rooftop dining felt closed in and a bit cheap of an atmosphere in comparison to prices they are charging. Unable to see any view from the table unless you stand up. Also, if someone asks for a juice or cup of coffee upon departure due to leaving very early in the morning for a flight, at a hotel with this stature I didn’t expect to be charged 7 Euros for each item especially when I didn’t have milk in my room to use the provided Nespresso machine. That was very petty and distasteful just as I was checking out. The woman actually waited for a server to ring in a bill for my coffee before she proceeded with my checkout, as if they could afford a complimentary coffee to a guest that stayed 2 nights, ate on premise, paid 35 euros to park a car for 7 hours and was hardly on premises (that left a bad impression).
Soggiorno di 2 notti ad agosto 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 2 set 2023
Dear David,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. Thank you also for your honest feedback. This helps us to improve our service. Our goal is always to exceed your expectations! The woman at check-out, as well as the waiter did both follow procedure, however, you are absolutely right in your comment and opinion. Many times, it is the little details that make a stay memorable, and I am hoping the ending did not tarnish your overall impression- we do hope youll visit us again. Best regards,

8/10 Buono

Espen A

Soggiorno di 1 notte ad agosto 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 2 set 2023
Dear Espen,Thank you for sharing a review of your recent experience. We hope you’ll visit us again soon. Best regards,

10/10 Eccellente

Julia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful
Wonderful hotel with a perfect location. We loved the attention to the detail and will definitely stay again. Staff was welcoming and warm, room was spacious and beautiful. Great pool area. Amazing restaurants. Lived up to every expectation we had.
Soggiorno di 3 notti ad agosto 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 29 ago 2023
Dear Julia,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at El Llorenç. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Eccellente

Konstantinos

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2023
Risposta di Viktor Veres, Front Office Manager, il giorno 27 ago 2023
Dear Konstantinos,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 Eccellente

Nicole

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wir hatten einen wunderschönen Aufenthalt hier. Bei der Ankunft schon ein netter Willkommensgruß auf dem Zimmer. Das Hotel liegt optimal um in die Altstadt oder an den Strand zu gehen. Das Personal ist sehr freundlich und zuvorkommend und vom Pool aus hat man eine wunderschöne Aussicht auf das Meer. Wir werden mit Sicherheit noch öfter wiederkommen.
Risposta di Viktor Veres, Front Office Manager, il giorno 27 ago 2023
Dear Nicole,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope you’ll visit us again soon. Best regards,

10/10 Eccellente

Wahib

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent staff and service
Soggiorno di 4 notti ad agosto 2023
Risposta di Viktor Veres, Front Office Manager, il giorno 27 ago 2023
Dear Wahib,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 Eccellente

Emily

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect
Exceptional hotel. Extremely beautiful but rooms designed with function top of mind as well. The views from the pool and bar are delightful. Overall though the hospitality and warmth shown by the staff was the standout.
Soggiorno di 2 notti ad agosto 2023
Risposta di Viktor Veres, Front Office Manager, il giorno 22 ago 2023
Dear Emily,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 Eccellente

Varun

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel El Llorenç Parc de la Mar exceeded all my expectations! From the warm welcome to the spotless room, every detail was impeccable. The rooftop pool and stunning views were a highlight, and the restaurant's food and service were exceptional. The staff's genuine hospitality made me feel valued throughout my stay. Conveniently located, this hotel is a must for a perfect getaway. Can't wait to return! Highly recommended!
Soggiorno di 3 notti a luglio 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 26 lug 2023
Dear Mr. Varun,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at El Llorenç. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind regards,

10/10 Eccellente

Henrik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2023
Risposta di Viktor Veres, Front Office Manager, il giorno 24 lug 2023
Dear Henrik,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 Eccellente

Liza

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Central enough but also away from the hustle and bustle. Staff is friendly and attentive. Rooms and hotel spaces are well maintained.
Soggiorno di 4 notti a luglio 2023
Risposta di Viktor Veres, Front Office Manager, il giorno 24 lug 2023
Dear Liza,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope you’ll visit us again soon. Best regards,

6/10 Soddisfacente

Eric

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Hotel and staff were very nice indeed but the location was not great. There were no local bars or restaurants unless you were happy to take a long walk into Palma City.
Soggiorno di 7 notti a luglio 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 18 lug 2023
Dear Eric,Thank you for your feedback regarding your stay with us. We are happy to hear that you enjoyed the hotel, our friendly staff and facilities. It is true that our hotel is not located right in the buzzle, which we see as an advantage as it can get a little lound. This also allows for our fantastic sea views! We hope to welcome you back in the future and wish you a great rest of the summer!Kindest regards,

10/10 Eccellente

Michelle

Soggiorno di 3 notti a luglio 2023
Risposta di Viktor Veres, Front Office Manager, il giorno 30 lug 2023
Dear Michelle,Thank you for your positive comment. We are so glad to hear that you enjoyed your stay with us! We look forward to hosting you again soon for another fantastic experience. Have a beautiful day! Best regards,

10/10 Eccellente

Stephen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Awesome property, great service, staff was super friendly and helpful and went above and beyond!
Soggiorno di 2 notti a giugno 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 4 lug 2023
Dear Stephen,Thank you for sharing a review of your recent experience. Our team here at El Llorenç is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best regards,

8/10 Buono

Adam

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rooms a bit small unless you book junior suite or better Air con could be better for the cost
Soggiorno di 4 notti a giugno 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 20 giu 2023
Dear Adam,Thank you for taking the time to post a review of our property. Your honest feedback helps us to improve our service. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Best regards,

10/10 Eccellente

Claudia, Miami

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Beautiful Hotel, the best location and very good service.
Soggiorno di 2 notti a giugno 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 15 giu 2023
Dear Claudia,Thank you for your positive comment. We are so glad to hear that you enjoyed your stay with us! We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

6/10 Soddisfacente

Marcus

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
The staff were friendly and available. We were not offered the option of an upgrade. The two first nights we spent at the hotel we did not have room service cleaning our room. Overall it was an Ok stay for the caliber and price range of the hotel. 7/10
Soggiorno di 4 notti a maggio 2023
Risposta di Johanna Caño, Guest Experience Manager, il giorno 26 mag 2023
Dear Marcus,Thank you for taking the time to post a review of our property. I am glad to hear that our staff made your stay pleasant. Hopefully next time we can offer you an upgrade, on this occasion we were fully booked. Thank you also for your feedback regarding the daily cleaning, we will investigate what could have happened, and please take my apologies for the inconvenience caused. We will make sure we improve and do better in the future. Kindest regards,

10/10 Eccellente

Nicola

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful staff, so helpful - they really went above and beyond. Gorgeous hotel, great location.
Soggiorno di 1 notte a maggio 2023
Risposta di Viktor Veres, Front Office Manager, il giorno 19 mag 2023
Dear Nicola,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,