Caro Fabrizio,vorremmo ringraziarti per averci inviato la tua valutazione.Siamo lieti che le sue aspettative siano state soddisfatte.Tuttavia, vorremmo sapere cosa avrebbe reso il suo soggiorno perfetto.Speriamo di avere il piacere di rivederla in futuro. Cordiali saluti,General Manager

Gentile Simone,La ringraziamo per aver recensito la nostra struttura.Ci fa molto piacere che si sia trovato bene presso di noi e che la nostra posizione ben collegata al centro abbia migliorato ancora di più la qualità del suo soggiorno.Speriamo di avere il piacere di accoglierla di nuovo presso il Pierre & Vacances Mallorca Portofino in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.General Manager

Dear Niccolo,Thanks for this great rating after your stay at Pierre & Vacances Mallorca Portofino!We are happy we were able to cater to all your needs.Again, thank you very much.We look forward to welcoming you again. Best regards,General Manager

Dear Debbie,We would like to thank you for this kind feedback about your experience at Pierre & Vacances Mallorca Portofino.It is delightful to hear that our proximity to the beach and the convenience of having a supermarket so close were to your liking. Our sea view apartments are indeed a highlight, and we're glad you enjoyed the spectacular sunsets and sunrises from your balcony. We take great pride in maintaining high standards of cleanliness and hotel condition, so your positive remarks are greatly appreciated and shared with our team.We look forward to seeing you again in the future.Kind regards,General Manager

Sehr geehrte Hoa,vielen Dank für Ihre positive Bewertung!Schön, dass Sie mit Ihrem Aufenthalt in unserem Haus zufrieden waren, so etwas lesen wir mit Freuden.Wir hoffen, Sie wieder einmal bei uns begrüßen zu dürfen!General Manager

Dear Owen, We would like to thank you for this feedback about your experience at Pierre & Vacances Mallorca Portofino.We are delighted to hear that you found our rooms clean, as we strive to provide a comfortable and spotless environment for our guests.However, we regret to hear that there was a misunderstanding regarding the checkout times and that you felt the interaction with our reception team was not up to our usual standard of courtesy. Please rest assured that we aim to provide clear and accurate information to all our guests, and we apologize if this was not effectively communicated in your case. We are also continuously working on improving our training programs to ensure that all our team members deliver the highest level of service.Our accommodation offers various amenities designed to make our guests' stays as enjoyable as possible, and we hope you were able to benefit from these during your time with us.The entire team hope that we may have the pleasure of seeing you again in the future.Kind regards,General Manager

Dear David,Thank you for sharing your opinion after your recent stay with us.We are glad to hear that you appreciated our perfect location in Santa Ponsa. Our residence is indeed just a short stroll from the beautiful beach and close to many restaurants and shops along the promenade.However, we are truly sorry to hear that you were not satisfied with the condition of our facilities. We take all feedback seriously and will use your comments to improve our services and accommodations. We understand that maintaining a high standard of cleanliness and upkeep is essential for our guests' comfort and satisfaction.We hope that you will give us the opportunity to provide you with a more enjoyable experience in the future.Kind regards,General Manager

Chère Lola,Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Pierre & Vacances Mallorca Portofino.Nous sommes ravis de lire que vous avez apprécié l'emplacement de notre résidence à Santa Ponsa. Cependant, nous sommes désolés d'apprendre que la propreté de l'appartement n'était pas à la hauteur de vos attentes. Nous prenons vos commentaires très au sérieux et allons renforcer nos procédures de nettoyage pour éviter ce genre de désagrément à l'avenir. Concernant le problème de cafards, nous tenons à vous assurer que nous faisons tout notre possible pour maintenir un environnement sain et propre pour nos clients. Nous allons investiguer et prendre les mesures nécessaires pour résoudre ce problème.Nous espérons avoir l'opportunité de vous revoir parmi nous.Bien cordialement,Guest Relation

Hej Lars,Tak for din anmeldelse og for at dele dine oplevelser fra dit ophold hos osVi er glade for at høre, at du fandt vores lejligheder rummelige og nød den skønne udsigt fra balkonen. Vi beklager, hvis indretningen ikke var helt efter din smag, men vi vil tage dine kommentarer i betragtning for fremtidige forbedringer.Vi er kede af at høre om trafikstøjen fra vejen, men vi håber, at den centrale beliggenhed og nem adgang til stranden og butikker opvejede dette. Vi er glade for at høre, at vores personale var utroligt venlige og hjælpsomme, og vi vil sørge for at videregive dine rosende ord til dem.Vi håber, at du vil overveje at bo hos os igen i fremtiden.Guest Relation

Dear Guest,Thank you for this great feedback about Pierre & Vacances Mallorca Portofino.We are delighted that you had a pleasant experience during your stay with us.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,

Dear Sonja,We are grateful for this kind rating of your recent stay at Pierre & Vacances Mallorca Portofino.We are glad your stay was enjoyable.However, we would love to know what would have made your stay a perfect one.We hope to have the pleasure of seeing you again in the future. Kind regards,General Manager

Dear Glenn,Thank you for such a positive review.We are glad that you appreciated the lovely views of your apartment.The entire team look forward to welcoming you back on a future trip.Kind regards,General Manager

Beste Timo Harmen,Bedankt voor uw fijne beoordeling.We zijn blij dat u zo genoten heeft van uw verblijf. Het spijt ons echter dat de netheid niet aan uw verwachtingen voldeed. Aarzel niet om dat een volgende keer te melden aan de receptie, dan kunnen we iemand langs sturen om het voor u op te lossen. Fijn dat uw accommodatie verder naar wens was en dat u de gunstige ligging nabij het strand waardeerde.We hopen u in de toekomst weer te mogen verwelkomen. Met vriendelijke groet,General Manager

Dear Anita Jane,We would like to thank you for your feedback about your experience at Pierre & Vacances Mallorca Portofino.We are thrilled that everything met your expectations during your stay. Your positive feedback inspires our team to continue with their efforts to maintain the high standards of service that we set for ourselves.We look forward to welcoming you back. Take care,General Manager

Cher Alain, Merci de nous faire part de votre expérience suite à votre séjour au Pierre & Vacances Mallorca Portofino.C'est un plaisir de lire que vous avez passé un agréable séjour parmi nous.Nous prenons note de votre remarque. Nous n'avons malheureusement aucune emprise sur le prix du parking voisin mais cherchons à négocier cela à l'avenir.Au plaisir de vous recevoir à nouveau,General Manager

Chère Orane,Merci pour cet excellent retour suite à votre séjour au Pierre & Vacances Mallorca Portofino.Nous sommes ravis que vous ayez passé un bon séjour chez nous et apprécié notre emplacement proche de la plage et des commerces.Au plaisir de vous accueillir de nouveau pour une autre expérience toujours de qualité.Bien à vous,General Manager

Dear Alfonso, We would like to thank you for this feedback about your experience at Pierre & Vacances Mallorca Portofino.We are sorry to hear some aspects of your apartment weren’t up to the standard you've come to expect from us. Please do not hesitate to bring any issues or concerns to our attention at the time, so that we may take action immediately. The entire team hope that we may have the pleasure of seeing you again in the future.Kind regards,General Manager

Hej AmmarTak for at du valgte at booke dit ophold ved os.Vi er kede af at du har en oplevelse af at vi får dig til at betale en masse ekstra gebyrer, hvilket vi ikke kan genkende. Ved bookning er der meget præcist beskrevet hvilke ting der er incl og hvilke der kræver ekstra betaling. Vi vil bruge din kritik til at gennemse om det er detaljeret nok beskrevet eller om det skal blive bedre, og vi beklager meget at du havde denne oplevelse.Vi håber at du, til trods, havde en god tid og fik nogle gode minder med hjem i bagagen.Vi håber vi en dag får chancen for at byde dig velkommen igen her hos os.General Manager

Dear Abdelhadi,Thanks for taking the time to send us a great rating after your stay at Pierre & Vacances Mallorca Portofino.We are glad we met your requirements.Again, thank you very much.We hope to welcome you back for a return visit, Best regards,General Manager

Dear Manish,Thanks for this rating.We're sorry your experience hasn't been fully satisfying.However, we would love to know what would have made your stay even better.We look forward to the pleasure of seeing you again in the future. Kind regards,General Manager