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Recensioni per Greenhills Elan Hotel Modern

3 out of 5
Greenhills Elan Hotel Modern
No. 49 Annapolis Street, Greenhills, San Juan, Manila

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 95 su 449 recensioni" "
Valutazione di 8 - Buono. 197 su 449 recensioni" "
Valutazione di 6 - Soddisfacente. 93 su 449 recensioni" "
Valutazione di 4 - Scarso. 37 su 449 recensioni" "
Valutazione di 2 - Terribile. 27 su 449 recensioni" "

7,6/10

Pulizia

7,8/10

Personale e servizio

7,2/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Mediatrix Paredes

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
convenience and location
Soggiorno di 13 notti a marzo 2024

10/10 Eccellente

Lee

Non mi è piaciuto: Servizi
The hotel is not very nice due to renovation.
Soggiorno di 4 notti a febbraio 2024

6/10 Soddisfacente

Lee

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Ellan hotel is under construction
Soggiorno di 4 notti a gennaio 2024

8/10 Buono

Dan Jewel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
budget yet decent place near greenhills
friendly and accommodating staff. i will surely be coming back. thanks
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Mediatrix

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the location
Soggiorno di 10 notti a novembre 2023

6/10 Soddisfacente

Manuel

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Near to almost everythings
Soggiorno di 16 notti a novembre 2023

8/10 Buono

Ann

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The stuff was good and clean
Soggiorno di 7 notti a ottobre 2023

10/10 Eccellente

Maria Corazon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location for shopping and dining
Soggiorno di 7 notti a settembre 2023

10/10 Eccellente

Teody

Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Teody

Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Manuel, Sacramento

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
First, I want to say the 7.8 rating on this property is false. Greenhills Elan Hotel Modern deserves 9.7 at a minimum. The property location is excellent, it is truly a 4 minute walk to the famous Greenhills Shopping Center, you don't to drive or catch a ride to explore the area. The room condition and view are excellent and almost at par with the pricey high end hotels. Check-in Check-out process was easy and smooth and hotel personnel are excellent. I just wish that there's a/c in the elevators and hallways and to not allow people who do not appear to be hotel guests hangout at the lobby (I noticed 2 individuals sitting at the lobby for more than 4 hours - I left and came back and the 2 guys were seated at the same place, guests will never sit at the lobby that long). Hot water needs to be improved as well as it was off and on. Nevertheless, my stay was great, loved the room, the view, the quiet ambience and the bed was very comfortable.
Soggiorno di 1 notte a settembre 2023

8/10 Buono

LORNA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
second time stayed at Elan, breakfast paid is very good. walking distance to Green Hills shopping center, STAFF VERY FRIENDLY. Hoping next time I booked my stay will be in the 5th floor, their updated rooms. one problem when I booked on line it did not show there updated rooms. I have to phone several times directly to Elan receptions desk and was informed that they have newly renovated rooms and then nearing to my stay they cancelled my booking in the 5th floor stating that the renovations was not finished. Its good the room they gave me was new and not old except for the washroom. OVERALL I am pleased with the service. Quick and polite staff. planning to stay at Elan again for my next trip in spite of the back and forth email I got from upper management due to room cancellations. I hope Elan management will upgrade there advertisement in Expedia.ca regarding the rooms and beds not queen but twins.Hoping also that when i am phoning long distance someone will answer the phone. it keeps ringing.
Soggiorno di 3 notti a settembre 2023

10/10 Eccellente

Manuel, Sacramento

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is centrally located in the famous Greenhills shopping center and convenient dining options within and around the property. The room is true to the word "superior" and it out classes some more expensive hotels I have stayed in. Greenhills Elan Hotel has earned my business and as a frequent traveller to the country, this hotel is now my goto staycation place. Thanks Greenhills Elan Hotel for the superb accommodation and service.
Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Ken

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We at Elan Hotel Modern for 4 nights. we were greeted by Ms Dianne the Front reception Lobby Manager. She was par excellent and very courteous, her Staff of Nes, & Jas proved that Dianne was a superb Manager. Our room was looked after by Nikki and Parre and these guys were quite Cute leaving wonderful comical notes to me and my wife. the hotel itself was splendid , neat and clean. mMany of the previous adverse comments seem to have been taken care off... The only adverse point I could think of is the bath tub, It is not a required item rather poses a dangerous item in a slippery place especially for Senior Citizens.
Soggiorno di 4 notti ad agosto 2023

6/10 Soddisfacente

Gliceria

Soggiorno di 3 notti a giugno 2023

4/10 Scarso

Pedro

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Location was the only plus.. Filthy shower/bathroom, dirty run down carpet with rodent (mouse) in room.
Soggiorno di 3 notti ad aprile 2023

10/10 Eccellente

Benedicto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice cold rooms & excellent staff
Soggiorno di 6 notti ad aprile 2023

10/10 Eccellente

Mediatrix Paredes

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i like the service from the security guards, staffs and the management. they are all very hospitable and accommodating. we have been recommending the hotel to iur friends and relatives. elan will be our one only hotel choice in the Philippines
Soggiorno di 17 notti a marzo 2023

8/10 Buono

famel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2023

10/10 Eccellente

Rowell

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient close to shopping mall and nice and friendly staff.
Soggiorno di 1 notte a marzo 2023

8/10 Buono

Roderick

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
It is a budget friendly hotel. Staff was helpful and courteous.
Soggiorno di 1 notte a febbraio 2023

10/10 Eccellente

Roderick

Soggiorno di 3 notti a febbraio 2023

4/10 Scarso

Fernando

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The hotel location is accessible to Greenhills Shopping Ctr. The hotel needs to be renovated. The lobby stinks of food and uninviting. The layout is not pleasing.
Soggiorno di 7 notti a febbraio 2023

4/10 Scarso

Marilou

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
We like the property being near to the shopping are and restaurants. We didn't like about the property was not the same the one on the website pictures. It's totally different.

4/10 Scarso

Eric

Soggiorno di 2 notti a febbraio 2023

8/10 Buono

Alejandro

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Its proximity to everything and the friendliness of the staff is what I am pleased about. What concerned me was the general feeling of the room especially the carpet. Also there was no cable TV, no Netflix. The WIFI was spotty and questionable. The AC unit was loud.

4/10 Scarso

Angela, bellevue

8/10 Buono

Tai, Saipan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The facility is beautiful. The staff members are genuinely amazing and friendly. The restaurant was exceptional!

10/10 Eccellente

Mediatrix

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
i like everything except for the noise in the balcony which is tolerable.

8/10 Buono

ROMEO, Brisbane

Mi è piaciuto: Personale e servizio
Easy access to restaurants, shopping, & almost all commercial establishments. Hotel rooms need upgrades, amenities are minimal & construction noise nearby. Front desk staff & security personnel are very friendly & always helpful.
Soggiorno di 2 notti a ottobre 2022

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I liked the hotel being close to Greenhills Shopping Center and close to many good restaurants. Staff were excellent.
Soggiorno di 5 notti a ottobre 2022

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2021

8/10 Buono

milo, us of a

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Property was accessible, close to dining and shopping and entertainment. Did not like that there was no dinner service.
Soggiorno di 1 notte a febbraio 2020

6/10 Soddisfacente

NP, QC

Viaggio di coppia
Mi è piaciuto: Personale e servizio
covenient to Greenhills shopping Typical tourist hotel mixed with condo units
Soggiorno di 1 notte a febbraio 2020

8/10 Buono

Malgorzata

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a febbraio 2020

6/10 Soddisfacente

Maria

Viaggio con la famiglia
Ok
It was ok.
Soggiorno di 2 notti a febbraio 2020
Risposta di Greenhills Elan Hotel Modern, il giorno 28 feb 2020
Dearest Guests, Greetings from Greenhills Elan Hotel Modern! Thank you for your positive 3 star rating, we are glad to know that you enjoyed your stay with us we do take pride in catering to our guest’s needs the best way we can. Hoping that you will grant us another chance to showcase our hospitality service to you once more. If you are visiting near our area again soon please don’t hesitate to call us. -Deanne Francisco Front Office Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Proximity to almost everything, shopping, restaurants, etc.
Soggiorno di 2 notti a febbraio 2020
Risposta di Greenhills Elan Hotel Modern, il giorno 17 feb 2020
Dearest Guest,   Greetings! Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. We are happy to know that you enjoyed your stay at our hotel and that we were able to provide you with a good service. Greenhills Elan Hotel Modern is indeed a great place to stay when guests have a day full of shopping activities and exciting visit around the metro. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. -Deanne Francisco Front Office Manager

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Very convenient for shopping. Staff is helpful and friendly. Room is goood
Soggiorno di 4 notti a febbraio 2020
Risposta di Greenhills Elan Hotel Modern, il giorno 10 feb 2020
Dearest Guest,   Greetings! Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. We are happy to know that you enjoyed your stay at our hotel and that we were able to provide you with a good service. Greenhills Elan Hotel Modern is indeed a great place to stay when guests have a day full of shopping activities and exciting visit around the metro. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. - Deanne Francisco Front Office Manager

6/10 Soddisfacente

Kotaro

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Carpet smells. Lock difficult to open with key card.
Soggiorno di 2 notti a febbraio 2020
Risposta di Greenhills Elan Hotel Modern, il giorno 10 feb 2020
Dearest Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, I am extremely disappointed that we did not come anywhere close to your expectations, it is never intended that a guest should leave feeling disappointed. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please note that your comments are shared with all the managers and staff. We look forward to welcoming you again here at Greenhills Elan Hotel Modern. - Deanne Francisco Front Office Manager

10/10 Eccellente

Lissa, Texas

Mi è piaciuto: Pulizia e personale e servizio
The staff and security was wonderful. The place was clean and neat. Breakfast was nice but could more food out to meet the need of everyone.
Soggiorno di 3 notti a gennaio 2020
Risposta di Greenhills Elan Hotel Modern, il giorno 7 feb 2020
Dear Ma'am/ Sir Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. We are happy to know that you enjoyed your stay at our hotel and that we were able to provide you with a good service. Also, we'll take note carefully the suggestions you just stated and share it with the departments involve. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. -Deanne Francisco Front Office Manager

4/10 Scarso

NORA

Viaggio con la famiglia
Non mi è piaciuto: Comfort della camera
Dissapointed
I'm very dissapointed hard to check in early you will wait the check in time exactly, requested toiletries takes too long and you will call again and again for follow up. Late Check out is only allowed for 30mins allowance.
Soggiorno di 2 notti a dicembre 2019
Risposta di Greenhills Elan Hotel Modern, il giorno 7 feb 2020
Dearest Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, I am extremely disappointed that we did not come anywhere close to your expectations, it is never intended that a guest should leave feeling disappointed. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please note that your comments are shared with all the managers and staff. We look forward to welcoming you again here at Greenhills Elan Hotel Modern. - Deanne Francisco Front Office Manager

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like its close proximity to the Greenhills mall. Staff is helpful and courteous. Subterranean parking is not free anymore. You have to park at the Greenhills mall and if you stay for more than 2 weeks this really adds up. Elan should provide a spot for parking.
Soggiorno di 17 notti a gennaio 2020
Risposta di Greenhills Elan Hotel Modern, il giorno 7 feb 2020
Dearest Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, I am extremely disappointed that we did not come anywhere close to your expectations when it comes our Facilities, it is never intended that a guest should leave feeling disappointed. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please note that your comments are shared with all the managers and staff. We look forward to welcoming you again here at Greenhills Elan Hotel Modern. - Deanne Francisco Front Office Manager

6/10 Soddisfacente

Dennis

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Ok, but needs renovation
Service ok. Breakfast ok. Good that have changed internetsystem so that wifi actually work. Good location for Greenhills mall with restuarants and various services. But the rooms needs renovation. Smalla but irritating things.
Soggiorno di 6 notti a gennaio 2020
Risposta di Greenhills Elan Hotel, il giorno 7 feb 2020
Dearest Guest,   Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. We are happy to know that you enjoyed your stay at our hotel and that we were able to provide you with a good service. Greenhills Elan Hotel Modern is indeed a great place to stay when guests have a day full of shopping activities and exciting visit around the metro. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. -Deanne Francisco Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a gennaio 2020
Risposta di Greenhills Elan Hotel Modern, il giorno 7 feb 2020
Dearest Guest,  Greetings! Thank you for choosing Greenhills Elan Hotel Modern! Thank you for your positive 5 star rating, We're happy to know that we were able to provide you with a good service. But we will be more glad to hear your comments during your next stay with us. Rest assured that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. We look forward to welcoming you again here at Greenhills Elan Hotel Modern. Thank you very much. -Deanne Francisco Front Office Manager

4/10 Scarso

maria

Viaggio con la famiglia
Needs to call every night I return to my room towels and no hot water..water is cold and did not realize it’s a condo/hotel...too many hassled, air conditioning is noisy and need to move to another room...
Soggiorno di 8 notti a gennaio 2020
Risposta di Greenhills Elan Hotel Modern, il giorno 7 feb 2020
Dearest Guest, Greetings! Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. The management would like to apologize for your unwanted experience. Rest assure that this untoward incident is not reflective of the high standard of service that we pride ourselves with and we hope that you will grant us another chance to provide you the best service in the future. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. -Deanne Francisco Front office Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Soggiorno di 12 notti a gennaio 2020
Risposta di Greenhills Elan Hotel Modern, il giorno 7 feb 2020
Dearest Guest,  Greetings! Thank you for choosing Greenhills Elan Hotel Modern! Thank you for your positive 4 star rating, We're happy to know that we were able to provide you with a good service. But we will be more glad to hear your comments during your next stay with us. Rest assured that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. We look forward to welcoming you again here at Greenhills Elan Hotel Modern. Thank you very much. -Deanne Francisco Front Office Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I have been staying here every time I’m in the Philippines. It is very close to the shopping malls and tiangge and all the wonderful restaurants. One thing changed, though, you have to pay for parking in their lot and if you stay for more than 2 weeks it adds up. (Totally disappointing).
Soggiorno di 3 notti a gennaio 2020
Risposta di Greenhills Elan Hotel Modern, il giorno 7 feb 2020
Dearest Guest, Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. We are happy to know that you enjoyed your stay at our hotel and that we were able to provide you with a good service. However, we apologize about the parking spaces for we really had a limited slots available for our in-house guests and it comes on a first come, first serve basis. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. Thank you very much -Deanne Francisco Front Office Manager

8/10 Buono

Bruce, Calgary

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
Great staff and service. Rooms need more frequent vacuuming but are otherwise clean. I enjoy staying here
Soggiorno di 7 notti a gennaio 2020
Risposta di Greenhills Elan Hotel Modern, il giorno 7 feb 2020
Dearest Guest, Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. We are happy to know that you enjoyed your stay at our hotel and that we were able to provide you with a good service. Also, we'll take note carefully the suggestions you just stated and share it with the departments involve. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. We look forward to welcoming you again here at Greenhills Elan Hotel Modern. -Deanne Fransisco Front Office Manager

8/10 Buono

Pinagpala

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2020
Risposta di Greenhills Elan Hotel Modern, il giorno 7 feb 2020
Dearest Guest,  Greetings! Thank you for choosing Greenhills Elan Hotel Modern! Thank you for your positive 4 star rating, We're happy to know that we were able to provide you with a good service. But we will be more glad to hear your comments during your next stay with us. Rest assured that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. We look forward to welcoming you again here at Greenhills Elan Hotel Modern. Thank you very much. -Deanne Francisco Front Office Manager

8/10 Buono

Puyeth’s, Bahamas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Needs more towels like hand towels and face towels in the bathroom.
Soggiorno di 2 notti a dicembre 2019
Risposta di GREENHILLS ELAN HOTEL, il giorno 7 feb 2020
Dearest Guest, Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. We are happy to know that somehow yo had enjoyed your stay at our hotel and that we were able to provide you with a good service. Also, we'll take note carefully the suggestions you just stated with regards to "towels" and share it with the departments involve. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. We look forward to welcoming you again here at Greenhills Elan Hotel Modern. Sincerely, Deanne Francisco Front Office Manager