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Recensioni per Somerset Millennium Makati

4 out of 5
Somerset Millennium Makati
No 104 Aguirre Street, Legaspi Village, Makati, Manila

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 218 su 483 recensioni" "
Valutazione di 8 - Buono. 165 su 483 recensioni" "
Valutazione di 6 - Soddisfacente. 61 su 483 recensioni" "
Valutazione di 4 - Scarso. 28 su 483 recensioni" "
Valutazione di 2 - Terribile. 11 su 483 recensioni" "

8,6/10

Pulizia

8,4/10

Personale e servizio

8,2/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Enrico

Mi è piaciuto: Pulizia e comfort della camera
Posizione Perfetta , qualità prezzo eccellente
Posto Strategico e super sicuro Vicino alle Mall
Soggiorno di 8 notti a giugno 2023
Risposta di Yen Diego, Operations Manager, il giorno 18 giu 2023
Hello, Enrico.It is nice hearing wonderful feedback from you. We are glad you appreciated our location, and there's nothing more than knowing that our guests feel safe when they stay with us. We can't wait to have you back and create more happy moments with us! Looking forward.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Vicino all'aeroporto, alla zona mall in Makati e all'ambasciata italiana. Valido punto d'appoggio.
Soggiorno di 3 notti a luglio 2018
Risposta di Joycelyn P Agsaway, il giorno 9 ago 2018
Greetings from Somerset Millennium Makati! Thank you for your review and looking forward to welcoming you again soon! Sincerely, Joycelyn Agsaway - Operations Manager

8/10 Buono

Matteo, Milan, Italy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Somerset Millenium - Makati Area, Manila
Good hotel, with silent and modern room. It's very close to Green Belt (5 minutes walking) in the Makati area, which is the best and safest area for foreigner to go out in the night. During the day it's easy to move around by taxi since it is really cheap (but ask the driver to put the meter on!). Although the area is the best of Manila, still it is in continuous renovation and many works in progress are around the hotel, which doesn't make the view and environment very appealing (as of December 2010).

10/10 Eccellente

Jason

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Excellent hotel, awesome staff…Approved ✅
Soggiorno di 3 notti ad aprile 2024
Risposta di Lawrence Diego, Asst. Residence Manager, il giorno 3 mag 2024
Hello, Jason.Mabuhay! Thank you for sharing your review on your stay experience. Feedback like yours makes us so happy and motivates us to ensure we always create happy moments for all our guests. Again, thank you.All of us here look forward to welcoming you back at Your Oasis in the City, Somerset Millennium Makati. Your Guardian of Happy Moments,

6/10 Soddisfacente

Kyungsin

Soggiorno di 4 notti ad aprile 2024
Risposta di Lawrence Diego, Asst. Residence Manager, il giorno 20 mag 2024
Hello, Kyungsin. Mabuhay from Somerset Millennium Makati. We appreciate you taking time to rate us here during your recent stay. Feedback like this gives us more reason to improve our guest stay experience further. We look forward to welcoming you back and ensure to provide you a perfect score stay experience the next time around. Much appreciated.Your Guardian of Happy Moments,

10/10 Eccellente

Roger

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Very nice facility, more than we expected, all the staff were great and went out of their way to make our stay so pleasant
Soggiorno di 3 notti ad aprile 2024
Risposta di Lawrence Diego, Asst. Residence Manager, il giorno 3 mag 2024
Hello, Roger.Mabuhay! Thank you for sharing your feedback about your recent stay with us. We are delighted to know that you were well-looked after by our team. Your review will definitely be shared with them. Feedback like this also inspire us to further improve our guest service experience. Again, thank you.We look forward to welcoming you back here at Your Oasis in the City, Somerset Millennium Makati. Your Guardian of Happy Moments,

10/10 Eccellente

Jason

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff are excellent, breakfast is great, outstanding location
Soggiorno di 3 notti ad aprile 2024
Risposta di Patrick, il giorno 23 apr 2024
Dear Jason,Mabuhay from Somerset Millennium Makati!Thank you very much for taking the time to share your feedback and rating. We are very glad that you enjoyed the overall stay experience.Your feedback and rating is highly important to us as it would serve as our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.Once again, thank you very much for your trust and time.Your Guardian of Happy Moments,Patrick Tantuico/ OIC-Asst. Manager, Guest ServiceSomerset Millennium Makati

10/10 Eccellente

michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
The staff are very welcoming from the door greeter, front desk, concierge and restaurants. Breakfast selections and taste is mediocre. I got a 2 bedroom , 1 king and 2 twin bed, added another 1 twin bed. Rooms are great, however the tub is too high felt unsafe. The bidet is super strong to the point Im afraid to use it.lol.. My husband was able to adjust it. Overall it's good.
Soggiorno di 3 notti ad aprile 2024
Risposta di Lawrence Diego, Asst. Residence Manager, il giorno 19 apr 2024
Hi, Michelle.Hi, Vergie!Mabuhay and thank you for sharing your feedback about your recent stay.We are delighted to know that you were well-looked after by our team. My team and I are always eager to improve our service quality and standards, and we appreciate your feedback about your recent stay. We have taken notes of your suggestion and put it into consideration. Once again, thank you. All of us here look forward to welcoming you back in Your Oasis in the City, Somerset Millennium Makati!Your Guardian of Happy Moments,

2/10 Terribile

YUEN MEI

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Not recommended. The entire premise is very old and the deco is shabby. The bathroom is moldy and bed flag/ cushion turns yellowish. There were very few options in the breakfast restaurant and the presentation of the buffet bar was just terrible. Ruined my holiday would not go again.
Soggiorno di 2 notti a marzo 2024
Risposta di Patrick, il giorno 28 mar 2024
Dear Yuen Mei,Warm greetings from Somerset Millennium Makati.We are very sorry to learn about not being able to meet your expectations and the experiences you had to endure during your stay with us. We care about your experience and we realize no words can change your feelings of disappointment, or the inconveniences you experienced. Your feedback is extremely valuable to us as it helps to improve our quality of service and facilities to better meet your needs. Our team is committed to delivering exceptional service and our team is more than delighted to take part in these changes.We do hope that this experience will not deter you from staying in any of our properties Locally and Globally, and for giving us the chance to serve you better in the future.Once again, thank you very much for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC-Asst. Manager, Guest ServiceSomerset Millennium Makati

10/10 Eccellente

Lilian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The staffs were compassionate and friendly. A good place to stay while visiting the Philippines.
Soggiorno di 1 notte a marzo 2024
Risposta di Patrick, il giorno 23 mar 2024
Dear Ms. Lilian,Mabuhay from Somerset Millennium Makati!We are very glad that you enjoyed the overall stay experience especially one of the key assets that deeply contribute to services provided, our Team Members.Rest assured that your heartwarming feedback will go out to the rest of our teams and it will be our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.We hope to welcome you back here at Somerset Millennium to create an even more memorable experience with us.Thank you very much for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC-Asst. Manager, Guest ServiceSomerset Millennium Makati

8/10 Buono

Erving

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Breakfast is fantastic. Courteous personnel. Secure environment. Housekeeping can be spotty on certain days. Near the malls.
Soggiorno di 5 notti a febbraio 2024
Risposta di Patrick, il giorno 27 feb 2024
Dear Erving,Mabuhay from Somerset Millennium Makati!Thank you very much for sharing with us your feedback.. Feedbacks such as this inspire us to push on in pursuing continuous improvement to be able to delight and serve our Guests better.We do hope to welcome you back in the future.Thank you very much for your trust and time.Yours Sincerely,Patrick Tantuico/OIC, Guest SERVICESomerset Millennium Makati

10/10 Eccellente

Maria Rita Tanya Ledesma

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti a febbraio 2024
Risposta di Patrick, il giorno 27 feb 2024
Dear Maria Ledesma,Mabuhay from Somerset Millennium Makati!Thank you very much for providing us this Exemplary rating. A rating such as this would definitely inspire the team to strive more for continuous improvement and work harder to achieve customer satisfaction.We do hope to welcome you back here in the future as we are also very excited to share with you our new platforms that aim to elevate overall guest stay experience.Thank you for your trust and time,Yours Sincerely,Patrick Tantuico/ OIC, Guest ServiceSomerset Millennium Makati

10/10 Eccellente

Jason

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clean, quiet, very close to Greenbelt Mall and nice dining. Staff very nice and excellent breakfast.
Soggiorno di 4 notti a febbraio 2024
Risposta di Lawrence Diego, Operations Manager, il giorno 19 feb 2024
Hi, Jason.Mabuhay! Thank you for sharing your stay experience. We are delighted to know that we have met your expectations and you were well-cared for by our team. Once again, thank you. All of us here look forward to welcoming you back here at Your Oasis in the City, Somerset Millennium Makati!Kind Regards

8/10 Buono

Carol

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Impeccable service and communication
In the lead up to our stay, I sent a few emails with questions regarding tours and transfers. Every email was responded to quickly, politely, and questions answered. We had a passport issue, and the staff were very helpful. Size of room was decent. You can’t go out on balcony, but some angles had an amazing view of the city. Quality products in the bathroom. The conditioner in particular was amazing. Small thing, but I loved how my hair felt. While a little dated, it was very clean and well maintained. I would stay again.
Soggiorno di 1 notte a gennaio 2024
Risposta di Lawrence Diego, Operations Manager, il giorno 5 feb 2024
Hi, Carol.Mabuhay!Thank you for sharing your stay experience with us. We can't express how happy we are receiving wonderful feedback from our residents like you. We are delighted that you have had happy moments during your stay. It is also pleasing to know that you liked the hair conditioner too!Oh, and thank you for sharing a wonderful view from your room.We can't wait to welcoming you back here at Somerset Millennium Makati!

6/10 Soddisfacente

Roan

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Lawrence Diego, Operations Manager, il giorno 5 feb 2024
Hi, Roan. Thank you for taking the time to rate your stay experience with us. We are looking forward to welcoming you back and hope we get a chance to improve your experience. Please feel free to reach out to us on your next stay. Looking forward.

10/10 Eccellente

Victoria

Soggiorno di 2 notti a gennaio 2024
Risposta di Lawrence Diego, Operations Manager, il giorno 9 gen 2024
Hi, Victoria. Thank you for giving us a perfect score. This means so much to us and rating like yours motivates us more to exceed further our guest stay experience.Looking forward to welcoming you back here at Somerset Millennium Makati!Regards,

10/10 Eccellente

Mark Kevin

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Amazing staff and very clean rooms! Breakfast included is sumptous! Will be back again!
Soggiorno di 2 notti a dicembre 2023
Risposta di Lawrence Diego, Operations Manager, il giorno 9 gen 2024
Hi, Mark. Wow! It's such a delight hearing wonderful feedback from our guests. This will definitely be shared with the rest of the team as we further improve our guest service experience.We are all looking forward to welcoming you back here at Somerset Millennium Makati!Kind regards,

10/10 Eccellente

Julie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This hotel was like a three minute walk to the mall where there was about three malls combined together, so that tells you how much food choices you have. we walk at night time and had no problems. We just joined the crowd that was walking already as far as the hotel the staff was very nice and the room was very nice too. We had got a one bedroom apartment hotel. We love the decor and the space. We will definitely be back in the Philippines, and will be staying here again.
Soggiorno di 7 notti a dicembre 2023
Risposta di Lawrence Diego, Operations Manager, il giorno 9 gen 2024
Hi, Julie.Mabuhay! Thank you for taking the time to share your stay experience at Somerset Millennium Makati.It is very encouraging for us to know that you had delightful moments and felt safe during your stay. We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guests motivates us to further improve our commitment to delivering great guest experiences.We can't wait to welcome you back!

8/10 Buono

Erin

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel was everything expected and plus. The staff was very friendly and accommodating, the room was clean and maintained daily even at odd hours upon call. The location was between everything required, mall shopping and store. The kitchen provided the minimum required and was used to cook meals a few times on my stay. I oved the King size bed was a standard and not an extra cost. The bathroom was both a full shower and separate full tub. The free daily breakfast was a nice additive. Use of laundry facilities was a great option as well. ALL GREAT POINTS to come back again. OK here is the bad - Hot Water - some days we had only luke warm water and when we had hot water it took no less than 5 to 10 minutes to let the water run before it happened on my floor. Mind you I stayed on 18th floor so it would take some time I am sure to flow. Also they could possible add 2 6kilo washers and dyers to the laundry room 2 was not enough if the hotel has extended guests. But still not enough for me to decline my return. When I come back I will definitely return to Somerset Millenium and recommend anyone who visits to give them a try.
Soggiorno di 11 notti a dicembre 2023
Risposta di Lawrence Diego, Operations Manager, il giorno 1 gen 2024
Hi, Erin.Thank you for taking the time to share about your stay experience.We are delighted to know that you have had happy moments with us. Feedback like yours gives us more motivation to better our guest service quality. We really appreciate your honest review and we will definitely look into your suggestions and recommendations. All of us here look forward to welcoming you back home here at Somerset Millennium Makati.

8/10 Buono

Erin

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The staff was fantastic - always courteous and polite to any request especially room cleaning later in the day. The room was GREAT for the price, The kitchen and dining area actually allowed me to cook a few meals as opposed to eating out. The kitchen is stocked with the basics that work just fine and a huge rice cooker. But if you need anything the Mall is only 2 blocks away. The bed was a standard King size and not a double or Queen which is not common in many hotels without having to pay extra - not even the Conrad. For me was an added bonus. The bathroom had a full-size bath and separate shower with huge flowing shower heads. I also liked the laundry options which was used - Time it right and you can get all your loads done - they could invest in maybe 2 more 6 kilo units and one more 3 kilo unit and dryer. OK one negative I have to share - Hot Water. It took a long time for hot water to flow into the higher floors, a few days we had no hot water and had to call Maintenace to see what the issue was. It was eventually fixed but could be a continued issue. Would I go back again - yes without a doubt. I felt safe and it was quiet, and many options are within walking distance and the room was basically like a small apartment at a very reasonable cost.
Soggiorno di 1 notte a dicembre 2023
Risposta di Lawrence Diego, Operations Manager, il giorno 30 dic 2023
Hi, Erin. Thank you for taking time to share your stay experience with us. We sincerely appreciate feedback like yours as it motivates us to further improve our guest experience quality. We have also noted your concern and our Engineering team will definitely look into it. We can't wait to welcoming you back home here at Somerset Millennium Makati.Sincerely,

10/10 Eccellente

Irving

Soggiorno di 3 notti a dicembre 2023
Risposta di Lawrence Diego, Operations Manager, il giorno 31 gen 2024
Hi, Irving.Mabuhay!Thank you for taking the time to share your stay experience.It is very encouraging for us to know that you are having happy moments while you are staying with us. We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.All of us here look forward to welcoming you back on your next trip to Somerset Millennium Makati.Kind Regards,

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Somerset Millennium Makati was one of the most enjoyable hotels I have ever stayed. The service in all departments was extremely responsive and the most friendly of any hotel. They made me feel so welcome and appreciated. I will again stay there again and recommend it to others. Mike S. Port Orange, Florida USA
Soggiorno di 10 notti a dicembre 2023
Risposta di Lawrence Diego, Operations Manager, il giorno 19 dic 2023
Hi, Mr. Shurilla.Thank you for giving time to share about your stay experience with us. Feedback like yours keeps us motivated and inspired to further enhance our guests' stay experience. It was indeed a delight meeting you and we look forward to welcoming you back here at your oasis in the city, your home away from home, Somerset Millennium Makati. Much regards,

10/10 Eccellente

Joanne

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Great hotel, convenient & cutest service dog
Great hotel, centrally located and wonderful staff. I especially enjoyed meeting Vernie and Buddy, the K9. They greeted us daily and Buddy is a bomb sniffing dog so he kept us safe! He also super adorable and welcoming. In addition, it was walking distance from the Greenbelt mall and Sunday Market. Additionally, a lot of the tours will pick up from this hotel.
Soggiorno di 5 notti a novembre 2023
Risposta di Patrick, il giorno 11 dic 2023
Warm Greetings from Somerset Millennium Makati.We are very pleased to know that you had a wonderful stay with us. Feedbacks such as this inspire us to push on in pursuing continuous improvement to be able to delight and serve our Guests better.We do hope to welcome you back here in the future as we are also eager to share with you our current plans to elevate the overall Guest experience.Once again, thank you for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC, Guest ServiceSomerset Millenium Makati

6/10 Soddisfacente

Clarissa

Viaggio di coppia
The staff, from front desk, security, cleaning, restaurant were truly warm, responsive, and welcoming. Occasionally, the restaurant manager looked unfriendly and dissatisfied (with his staff? or the diners?). The hotel (elevator, bathrooms, etc) are a bit worn for wear and could do with some fresh paint or equivalent. Sometimes one could clearly smell what could have been a combination of cleaning and insecticide chemicals. But based on price, I would guess all was within the norm, with the staff a real bonus
Soggiorno di 28 notti a novembre 2023
Risposta di Patrick, il giorno 5 dic 2023
Hello from Somerset Millennium Makati.Thank you so much for taking the time to write a review. We are very thrilled to know that you appreciated the overall stay experience and it will be our thrust to strive more for a quality stay experience. We take feedback very seriously as it is extremely important to us. It was really regrettable that we did not meet your expectation on the dining experience and as we take things seriously for improvement, your feedback will surely mark our notes as key aspects to look in to and improve for all of our guests. We hope to welcome you back in the near future so that you can experience the changes that we would love you to see. It would be our pleasure to see you again here.Meanwhile, should you require further assistance, please email us at this address. We will be glad to assist you. Thank you for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC, Guest ServiceSomerset Millennium Makati

8/10 Buono

Jason

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
No TV
Soggiorno di 2 notti a novembre 2023
Risposta di Lawrence Diego, Operations Manager, il giorno 14 dic 2023
Hi, Jason.Thank you for taking the time to share your feedback about your recent stay with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. Our cable provider experienced technical concern from their station.Rest assured, we will continue in our improvement efforts to provide excellent service and products to our guests. Once again, thank you for your valued feedback and we look forward to welcoming you back here at Somerset Millennium Makati.Kind regards,

10/10 Eccellente

Alou

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Allowed me to do early check in, friendly and very accommodating staff. Benjoe and Vernie on front door were both very friendly and helpful in meeting my needs. This is my 3rd stay at Somerset. Thank you for treating me like a valued client.
Soggiorno di 4 notti a novembre 2023
Risposta di JC, Guest Service, il giorno 4 dic 2023
Thank you for always making us part of your travel plan, Ms. Alou. We are delighted to hear that you enjoyed your stay and our service at the property.We look forward accommodating you again soon at the Somerset Millennium Makati.

6/10 Soddisfacente

Li-Shao

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Soggiorno di 2 notti a novembre 2023
Risposta di Lawrence Diego, Operations Manager, il giorno 15 dic 2023
Hi, Li-Shao.Thank you for sharing your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to you and to all our guests. We look forward to your next stay with us. Sincerely,

10/10 Eccellente

wen ying

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
staff was friendly and i was able to extend my check out . there's a lot of breakfast options.
Soggiorno di 6 notti a novembre 2023
Risposta di Patrick, il giorno 14 nov 2023
Hello from Somerset Millennium Makati.We are very glad that you enjoyed the overall stay experience.Rest assured that your heartwarming feedback will go out to the rest of our teams and it will be our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.We hope to welcome you back here at Somerset Millennium to create an even more memorable experience with us.Thank you very much for your trust and time.Yours Sincerely,Patrick Tantuico/ OIC, Guest ServiceSomerset Millennium Makati

10/10 Eccellente

Masaru

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
こちらは建物が古くなりつつありますが、場所やサービスの点で大変す素晴らしい。コストパフォーマンスも満足。つまり部屋が広くてゆったりくつろげる点が第一のおすすめかなぁ。
Soggiorno di 1 notte a ottobre 2023
Risposta di Patrick, il giorno 19 ott 2023
Hello from Somerset Millennium Makati.It was our pleasure to host your stay. We appreciate you reconnecting back to us with your amazing review.We are thrilled to know that you had a delightful time with us.Your kind words inspire us to always provide the best service to our guests and nothing makes our work more worthwhile than hearing such great responses from our Guest. Rest assured that your heartwarming feedback will go out to the rest of our teams.We hope to welcome you again here and be part of your memorable travel experience.Once again, thank you for your trust and time.Yours Sincerely,Patrick Tantuico/OIC, AGSMSomerset Millennium Makati

8/10 Buono

Kejie

Viaggio di lavoro
Mi è piaciuto: Comfort della camera
除了早餐差一点,电梯要等,其他都还行。
Soggiorno di 2 notti a ottobre 2023
Risposta di Patrick, il giorno 12 ott 2023
Hello from Somerset Millennium Makati.Thank you so much for taking the time to write a review. We take feedback very seriously as it is extremely important to us. It was really regrettable that we did not meet your expectations on the breakfast experience as well as the Guest Elevator Set-up and as we take things seriously for improvement, your feedback will surely mark our notes as key aspects to look in to and elevate for all of our future guests. We hope to welcome you back in the near future so that you can experience the changes that we’d love you to see. It would be our pleasure to see you again here.Meanwhile, should you require further assistance, please email us at this address. We will be glad to assist you. Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServiceSomerset Millennium Makati

10/10 Eccellente

Yoshinori

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Your expectations here!!
Definitely your staying here is comfortable and relax. You can enjoy your staying at this hotel. Hotel staffs are all kind and fine to ask the things and get the better advice for not only staying but also neighboring information! Enjoy your stay!!
Soggiorno di 2 notti a ottobre 2023
Risposta di Patrick, il giorno 12 ott 2023
Hello from Somerset Millennium Makati.It was our pleasure to host your stay. We appreciate you reconnecting back to us with your amazing review.We are thrilled to know that you had a delightful time with us. We are pleased to know that your overall stay was great. Your kind words inspire us to always provide the best service to our guests and nothing makes our work more worthwhile than hearing such great responses from our Guest. Rest assured that your heartwarming feedback will go out to the rest of our teams.We hope to welcome you again here and be part of your memorable travel experience.Once again, thank you for your trust and time.Yours sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

6/10 Soddisfacente

robert

Viaggio di gruppo
Soggiorno di 1 notte a ottobre 2023
Risposta di Patrick, il giorno 12 ott 2023
Hello from Somerset Millennium Makati.Thank you very much for taking the time and giving us this rating. We do hope that you enjoyed the overall experience.Rest assured that your feedback will go out to the rest of our teams and it will be our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.We hope to welcome you back here at Somerset Millennium to create an even more memorable experience with us.Thank you very much for your trust and time.Yours Sincerely,Patrick TANTUICO/ OIC, Guest Services

10/10 Eccellente

John

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 5 notti a settembre 2023
Risposta di Patrick, il giorno 28 set 2023
Hello from Somerset Millennium Makati.We are very glad that you enjoyed the overall stay experience especially.Rest assured that your heartwarming feedback and rating will go out to the rest of our teams and it will be our thrust to continue on finding ways, innovations to be able to serve all of our Guests better.We hope to welcome you back here at Somerset Millennium to create an even more memorable experience with us.Thank you very much for your trust and time.Yours SincerelyPatrick TANTUICO/ OIC, Guest Services.

6/10 Soddisfacente

Benjamin, Sydney

Viaggio con la famiglia
Great location, quiet, clean and spacious room, great breakfast, efficient staff. Had a comfortable stay.
Soggiorno di 1 notte a settembre 2023
Risposta di Patrick, il giorno 14 set 2023
Hello from Somerset Millennium Makati.Thank you for taking the time to share your experience at Somerset Millennium. We are thrilled to know that you had a delightful stay with us. Your kind words inspire us to always provide the best service to our guests.We hope that you will return soon to create an even more memorable experience with us.Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

8/10 Buono

John, Sterrett

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel was a great place for an overnight layover in Manila. The property is very convenient to shopping, dining, and is in a good area of the city. The breakfast was pretty good and there are several options for eating and coffee. The only issue with the property is the room smelled and felt damp upon arrival. The AC was restricted to 20* C but we sweated profusely during the night. This is a huge issue for me and I hope they are able to correct this issue.
Soggiorno di 1 notte a settembre 2023
Risposta di Patrick, il giorno 14 set 2023
Hello from Somerset Millennium Makati.We appreciate your time in getting connected back with us with your review. We are very happy that you enjoyed a big part of the stay experience whilst with us. Your appreciation means a lot to the team and we will certainly continue to further positive stay experiences. It was really regrettable that you had to endure the concern encountered on the air conditioning unit during your stay and as we take things seriously for improvement, your feedback will surely mark our notes to avoid recurrence for any future guests. We highly appreciate the opportunity you have given us with your feedback in order to improve and be able to serve all of our Guests better. We would love to welcome you back again here at Somerset Millennium Makati. Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServiceSomerset Millennium Makati

10/10 Eccellente

JIYOON

Soggiorno di 2 notti ad agosto 2023
Risposta di Patrick, il giorno 5 set 2023
Hello from Somerset Millennium.Thank you for the great rating! We are elated to know that you had a worth remembering experience during your stay with us.We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your last visit. Looking forward to welcoming you back and providing you with an even more memorable stay in the future!Thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/ OIC, Guest ServicesSomerset Millennium Makati

10/10 Eccellente

Sidney

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This is a moderately priced hotel on a quiet street 5 min walk to Greenbelt Mall. The staff are lovely and helpful. The breakfasts are good value, especially if you go for the Asian meals -- avoid the bread and butter. Wifi works well and amenities in the bathroom are good quality. The beds are comfortable and the lighting is good for working. Hard to do better for the price.
Soggiorno di 2 notti ad agosto 2023
Risposta di Patrick, il giorno 14 ago 2023
Hello from Somerset Millennium.Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests.We look forward to your next visit so as to provide you with an even more amazing stay here in Somerset Millennium Makati.Once again, Thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

2/10 Terribile

PATRICK

Soggiorno di 2 notti ad agosto 2023
Risposta di Patrick, il giorno 14 set 2023
Warm greetings from Somerset Millennium Makati.Thank you for taking time to review Somerset Millennium Makati. We are very sorry to learn that this would be your rating for us. We always value our guests who are keen in giving us their feedback, which helps us improve our services.Please be assured that the rating received is conveyed to the Team. We hope that this would not deter you from further experiencing what our property has to offer, and we look forward to your return.Thank you for your trust and time.Yours Sincerely,Patrick TANTUICO / OIC, Guest ServicesSomerset Millennium Makati

8/10 Buono

Jennifer

Mi è piaciuto: Condizioni e dotazioni della struttura
Somerset is very close to amenities.
Soggiorno di 13 notti a luglio 2023
Risposta di Patrick, il giorno 8 ago 2023
Hello from Somerset Millennium.Thank you for the great review! We are very Happy to know that you enjoyed your overall stay experience with us.We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your stay with us. Looking forward to welcoming you back and providing you with an even more memorable stay in the future!Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/ OIC, Guest ServicesSomerset Millennium Makati

10/10 Eccellente

Chuck

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great staff and location my 2nd time staying will be my first choice when ever I'm in the Manila area
Soggiorno di 3 notti a luglio 2023
Risposta di Pat, il giorno 3 ago 2023
Hello from Somerset Millennium Makati!We are elated on hearing how we are able to make each stay a memorable one. Rest assured that your heartwarming feedback will go out to the rest of our teams.Looking forward to welcoming you back and providing with you an even more amazing experience in the future!Yours Sincerely,Patrick TANTUICO/ OIC, Guest ServicesSomerset Millennium Makati

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Water server service is excellent idea !! That was very convenience for my stay. And I made housekeeper waiting until over 14:00 to start her job. I was so sorry and thanks for flexible response. Condition of my room CATV connection was not stable. Please check it.
Soggiorno di 3 notti a luglio 2023
Risposta di Pat, il giorno 3 ago 2023
Thank you so much for your recent stay and review We felt excited that you liked the Service we provide and we are glad you appreciated it. While we were disappointed that we didn’t meet your expectations with the in room entertainment, we will be sharing your complete review with the rest of the team to ensure that we learn and grow from your remarks. We hope that you will stay with us again for your next trip as we are eager to show you what we have instore for our Guests in the near future.Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

10/10 Eccellente

Ronald

Soggiorno di 1 notte a luglio 2023
Risposta di Pat, il giorno 3 ago 2023
Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests.We look forward to your next visit so as to provide you with an even more amazing stay here in Somerset Millennium Makati.Thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest ServicesSomerset Millennium Makati

10/10 Eccellente

akira

Soggiorno di 1 notte a luglio 2023
Risposta di Patrick, il giorno 14 set 2023
Hello from Somerset Millennium Makati.It was our pleasure to host your stay. We appreciate you reconnecting back to us with your amazing review.We are thrilled to know that you had a delightful time with us. We are pleased to know that your overall stay was great. Your kind words inspire us to always provide the best service to our guests and nothing makes our work more worthwhile than hearing such great responses from our Guest. Rest assured that your heartwarming feedback will go out to the rest of our teams.We hope to welcome you again here and be part of your memorable travel experience.Once again, thank you for your trust and time.Yours Sincerely,Patrick TANTUICO/OIC, Guest Services

10/10 Eccellente

Edwin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The staff were very attentive to our every need. They made us feel special throughout our stay
Risposta di Anthony, il giorno 18 lug 2023
Dear Edwin,Thank you for the great review! We are elated to know that you had a worth remembering vacation during your stay here in our hotel.We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your last visit. Looking forward to welcoming you back and providing you with an even more memorable stay in the future!Thank you.Best regards,Anthony AtienzaAssistant Guest Service Manager

10/10 Eccellente

Edwin

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Close to the mall
Soggiorno di 1 notte a giugno 2023
Risposta di Anthony, il giorno 8 lug 2023
Dear Edwin,Thank you for taking the time to share your experience at Somerset Millennium Makati. We are thrilled to know that you had a delightful stay with us. Your kind words inspire us to always provide the best service to our guests.I hope that you will return soon to create a more memorable experience.Thank you.Best regards,Anthony AtienzaAssistant Guest Service Manager

10/10 Eccellente

Leilani

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I really enjoyed staying at the Somerset Millennium and look forward to going back one day. It was relaxing, the one bedroom executive apartment exceeded my expectations and I had a great sleep every night!
Soggiorno di 5 notti a giugno 2023
Risposta di Patrick TANTUICO / OIC, Guest Services, il giorno 26 giu 2023
Thank you for the great review, Ms. Leilani! We are elated to know that you had a worth remembering vacation during your stay here in our hotel.We continuously work to ensure we provide the best and most memorable experience to each and every guest and we are delighted to learn that this was reflected in your last visit. We do hope that you visit us here again in Somerset Millennium Makati.Thank you again for your time and trust.Warm regards,

8/10 Buono

Christopher, Pembroke

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Property was clean, had good breakfast options and was close to Greenbelt and other shopping facilities.
Soggiorno di 2 notti a maggio 2023
Risposta di Anthony, il giorno 6 giu 2023
Dear Christopher,Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests.We look forward to your next visit so as to provide you with an even more amazing stay here in Somerset Millennium Makati.Thank you.Best regards,Anthony AtienzaAssistant Guest Service Manager

10/10 Eccellente

JAMES W

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Perfect stay. Nice atmosphere and clean and nice.
Soggiorno di 2 notti ad aprile 2023
Risposta di Anthony, il giorno 20 apr 2023
Dear James W,Nothing makes our work more worthwhile than hearing such great responses from our guests! Comments such as these are a constant reminder of our team members' dedication in delighting and creating memorable experiences for our guests.We look forward to your next visit so as to provide you with an even more amazing stay here in our hotel.Thank you.Best regards,Anthony AtienzaAssistant Guest Service Manager

2/10 Terribile

Mohammad

Soggiorno di 2 notti ad aprile 2023
Risposta di Anthony, il giorno 6 giu 2023
Dear Mohammad,Thank you for sharing your review on our page. We believe that feedback, be it negative or positive, can serve as a learning experience for our team. On the other hand, we’d like to know more about what transpired whilst you are with us. We hope you can respond to it directly in order for us to review this matter further.Thank you.Best regards,Anthony AtienzaAssistant Guest Service Manager

10/10 Eccellente

MARK LLOYD

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
My family stayed for 4 nights. Everything was great. Breakfast was awesome. Staff was excellent and friendly. They also let my pet stayed as other hotel won't let over 20lbs. There's a park nearby for pet and running. Thank you Sommerset!
Soggiorno di 1 notte ad aprile 2023
Risposta di Anthony, il giorno 20 apr 2023
Dear Mark Lloyd,Wow! Nothing makes us happier than hearing enthusiastic words such as these from our dear guests! We are elated on hearing how we were able to make your stay a memorable one.We're thrilled to hear that you found our services at par with your expectations. Our team members will surely be inspired to strive more for excellence with the feedback you just imparted.We look forward to welcoming you back and providing you an even more memorable experience in the future with your fur buddy.Thank you.Best regards,Anthony AtienzaAssistant Guest Service Manager