3 piscine all'aperto, cabine incluse nel prezzo, ombrelloni da piscina

Recensioni per JW Marriott Marco Island Beach Resort

4 out of 5
JW Marriott Marco Island Beach Resort
400 S Collier Blvd, Marco Island, FL

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 681 su 998 recensioni" "
Valutazione di 8 - Buono. 168 su 998 recensioni" "
Valutazione di 6 - Soddisfacente. 83 su 998 recensioni" "
Valutazione di 4 - Scarso. 35 su 998 recensioni" "
Valutazione di 2 - Terribile. 31 su 998 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

9,0/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Massimo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice room. Wonderful beach. Very good restaurant
Soggiorno di 1 notte ad agosto 2023
Risposta di Director of Room Operations, il giorno 12 ago 2023
Dear Massimo, Thank you for your lovely review of JW Marriott Marco Island Beach Resort. Our goal is to have each guest leave richer than when they arrived; therefore, we are happy to know you were pleased with our excellent accommodations and relaxing private beach. It is also nice to read you enjoyed dining at our restaurant. We hope you will return to see us soon.Best Regards,Luis Saldana,Director of Room Operations

8/10 Buono

Gabriele

Tutto meraviglioso. Spiaggia fenomenale.
Bellissimo hotel anche se una rinfrescata gliela darei ma comunque tenuto bene pulito e personale molto cortese, enorme in tutto, camere spaziose bagni ampi con doccia separata, balcone con bella vista, ristoranti bar e una spiaggia meravigliosa. La colazione la facevamo al Bar San Marco all'interno dell'hotel, ma posso dirvi che quella proposta dal Marriott è stratosferica non manca nulla solo eccessivamente costosa. Da tornare, posto magnifico.
Soggiorno di 2 notti ad agosto 2018

8/10 Buono

Lina, Aventura

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great beach, nice location, good food but many people and everything is extra so it gets expensive.
Soggiorno di 1 notte a maggio 2024
Risposta di Director of Room Operations, il giorno 13 mag 2024
Dear Lina, We are pleased to know you had a wonderful experience, and we love that you mentioned our private beach, perfect location, as well as the delicious food we serve. However, we understand that pricing is important, and we want you to know that we strive to be competitive in our area with costs that reflect the quality of service, comfort, and amenities we offer. We hope to have the pleasure of hosting you again.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

Jorge L

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
En otras ovaciones que he visitado creo que el servicio ha estado mucho mejor sobre todo en los restaurantes haci como las condiciones en la playa creo que los. Huéspedes deben tener sierra prioridad de llena mucho público de la calle hay poca privacidad para los huéspedes
Soggiorno di 3 notti a maggio 2024
Risposta di Director of Room Operations, il giorno 7 mag 2024
Dear Jorge, Thank you for being our guest and writing a generous review. We are delighted that our inspired service and surroundings exceeded your expectations and that you particularly loved our private beach. We hope your enriching experience will bring you back to enjoy more of what we offer. Thank you again for choosing JW Marriott Marco Island Beach Resort.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect family getaway
Soggiorno di 1 notte a maggio 2024
Risposta di Director of Room Operations, il giorno 6 mag 2024
Dear David, It is wonderful to hear you enjoyed everything about JW Marriott Marco Island Beach Resort. Our goal is to provide a space where you can feel revitalized and fulfilled. We are excited to welcome you and your family back in the future and wish you all the best with your travels.Best Regards,Luis SaldanaDirector of Room Operations

6/10 Soddisfacente

Michele

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Director of Room Operations, il giorno 5 mag 2024
Dear Michele, Thank you for taking the time to rate your visit. We are happy your overall stay was pleasant, but we want it to be perfect. We strive to provide distinctive experiences through our attention to craft and detail, and we genuinely apologize for not doing so during your time with us. We hope you will give us another opportunity to welcome you to the perfect stay you deserve.Best Regards,Luis Saldana,Director of Room Operations

10/10 Eccellente

Susan

Mi è piaciuto: Pulizia
Soggiorno di 6 notti ad aprile 2024
Risposta di Director of Room Operations, il giorno 2 mag 2024
Dear Susan, Thank you for your fantastic rating. We are pleased you chose JW Marriott Marco Island Beach Resort for your time in Marco Island and even more happy that we exceeded your expectations. We look forward to having you as our guest again soon.Best Regards,Luis SaldanaDirector of Room Operations

8/10 Buono

Teresa

Soggiorno di 1 notte ad aprile 2024
Risposta di Director of Room Operations, il giorno 12 mag 2024
Dear Teresa, Thank you for taking the time to leave your kind rating. We are pleased that you enjoyed your overall stay with us and hope you will choose JW Marriott Marco Island Beach Resort on your future trip to the area. Best Regards,Luis Saldana,Director of Room Operations

2/10 Terribile

Robyn

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
My wedding ring was taken from my room, our toilet needed to be serviced twice, the bottom of the walls in the bathroom were all torn up clearly due to another leak and it all looked dirty and moldy. Our room was cleaned half the time and never once after I reported my ring missing. I am six weeks away from my 20th wedding anniversary and without my ring. Then our sailing trip was cancelled and the captain did not call and tell us. It ended up being simple mistake but what a way to end the week. We’ve always stayed with Marriott and never had problems. This one is one to remember for all the wrong reasons
Soggiorno di 6 notti ad aprile 2024
Risposta di Director of Room Operations, il giorno 15 apr 2024
Dear Robyn, Thank you for reviewing your stay. We apologize for the issue you encountered during your visit with us. We will share your comments with the appropriate individuals, and we appreciate your patience during this time. We are also sorry for the cleanliness and maintenance problems you experienced in your room. Your concerns have been addressed, and we are grateful for the feedback. Furthermore, we regret the inconvenience you had with your sailing trip and the lack of satisfactory assistance regarding it. Your comments will contribute to our efforts to ensure a positive experience for all our guests. We appreciate your understanding and want to thank you again for choosing us.Best Regards,Luis SaldanaDirector of Room Operations

8/10 Buono

jennifer

Soggiorno di 4 notti a marzo 2024
Risposta di Director of Room Operations, il giorno 2 mag 2024
Dear Jennifer, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to JW Marriott Marco Island Beach Resort. Best Regards,Luis SaldanaDirector of Room Operations

8/10 Buono

Shane, Madison

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Director of Room Operations, il giorno 11 apr 2024
Dear Shane, Thank you for sharing the nice rating about your experience at JW Marriott Marco Island Beach Resort. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best Regards,Luis Saldana,Director of Room Operations

10/10 Eccellente

Kellye

Soggiorno di 3 notti ad aprile 2024
Risposta di Director of Room Operations, il giorno 30 apr 2024
Dear Kellye, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at JW Marriott Marco Island Beach Resort. We look forward to your return and wish you all the best with your future travels.Best Regards,Luis SaldanaDirector of Room Operations

2/10 Terribile

Richard

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Girl at the front desk was lost when I asked to split the bill and still did it wrong and charged the same card twice.
Soggiorno di 5 notti ad aprile 2024
Risposta di Director of Room Operations, il giorno 9 apr 2024
Dear Richard, Thank you for being our guest and for taking the time to share your comments. Please accept our apologies for the concern you had with our front desk and the billing-related issues that may have been made from our end. Thank you again for your time; we will share your feedback appropriately. Best Regards,Luis SaldanaDirector of Room Operations

6/10 Soddisfacente

Dan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clesrly under staffed during spring break. Lining up 1 hour every morning to get a pool chair is not ok in any circumstances. Dining options limited as all tables were not available due to staff shortage. Not worth of spending $1,000 a night for this service. You simply pay for a service you don’t get.
Soggiorno di 7 notti a marzo 2024
Risposta di Director of Room Operations, il giorno 7 apr 2024
Dear Dan, Thank you for choosing us for your recent visit. We appreciate your honest comments and apologize for not meeting your expectations at our pool. We regret the frustration and inconvenience you encountered and are grateful for your patience. Your feedback is valuable to us as we always look for ways to improve. We also apologize for the service concerns you experienced at our in-house restaurants. We will address this with the appropriate individuals and take suitable action. We are grateful for your insight and hope to have another opportunity to provide you with the tailored and authentic hospitality for which we are known.Best Regards,Luis SaldanaDirector of Room Operations

6/10 Soddisfacente

anthony

Viaggio con famiglia e bambini piccoli
Short staff you have wait at less have hour when seating with chid to get food all over resort from coffee todinner
Soggiorno di 4 notti a marzo 2024
Risposta di Director of Room Operations, il giorno 4 apr 2024
Dear Anthony, Thank you for taking the time to evaluate your stay. We want each of our guests to leave us with replenished spirits and know our commitment to genuine and seamless service. Please accept our apologies for not meeting these standards and for the wait time you experienced with our on-site restaurants. We will address this with the appropriate individuals and take suitable action to improve going forward. We are grateful for your insight and hope to have another opportunity to provide you with the tailored and authentic hospitality for which we are known.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

David Alexander

Soggiorno di 5 notti a marzo 2024
Risposta di Director of Room Operations, il giorno 5 apr 2024
Dear Mr. Alexander, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at JW Marriott Marco Island Beach Resort, I invite you to come back and stay with us again whenever you are in the area.Best Regards,Luis SaldanaDirector of Room Operations

8/10 Buono

Michelle

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i have stayed at this property for the past 10 years every easter as this is where my family gathers for the holiday. Because the property has gotten increasingly busy during this period over the years,( they are great for kids on easter) the ability to maintain the levels of service has clearly become challenging for them to maintain. My kids are now grown therefore i stayed in their new section for 21 and older called Serine. The check in, facilities, staff, convenience, beach and private pool location and staff were EXCELLANT. Saying this, their new rooms were highly disappointing. Because it does rain in Fl at times you sometimes will relax in your room, saying this the air conditioner is constantly running LOUD, my bathtub leaked and had water extending all the way to the bedroom, under the beds were extreamly dusty and clearly weren’t attended to, for $2000 a night there was no bathroom amenities such as shampoo and cream rinse, shower gel ( just a bar soap), the drapes didn’t pull back all the way making the already very dim lit dark room even darker, no make-up mirrors in bathroom either. unless you had an ocean view the rooms remain dark and the lights don’t help at all. The safe is located in the living area as opposed to the bedroom, antiquated telephones, clocks and no updated charging ports, no minibar just an empty mini fridge. For the price per night despite the lovely pluses of the private areas the rooms need to be highly updated and modernized.
Soggiorno di 5 notti a marzo 2024
Risposta di Director of Room Operations, il giorno 4 apr 2024
Dear Michelle, Thank you for your continued patronage over the years, and we sincerely appreciate your loyalty. It is so wonderful to know you loved our devoted associates, private beach, and adult-exclusive rooftop pool. However, we appreciate your honest comments and apologize for not meeting your expectations during our peak season. We regret the frustration and inconvenience you encountered and are grateful for your patience. Your feedback is valuable to us as we are always looking for ways to improve. We are also sorry for the housekeeping and maintenance issues you had with your room. Your concerns have been addressed, and we are grateful for the feedback. We are known for providing distinctly elevated hospitality with intentional service, and we would love for you and your family to revisit so we can show you our commitment to exceptional experiences.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

Paul

Soggiorno di 6 notti a marzo 2024
Risposta di Director of Room Operations, il giorno 19 apr 2024
Dear Paul, Thank you for the splendid rating. It was a true pleasure to have the opportunity to make your stay memorable, and we hope you left with replenished spirits. We look forward to welcoming you back to the JW Marriott Marco Island Beach Resort for another spectacular escape.Best Regards,Luis Saldana,Director of Room Operations

8/10 Buono

Krista

Soggiorno di 4 notti a marzo 2024
Risposta di Director of Room Operations, il giorno 18 apr 2024
Dear Krista, Thank you for the kind rating regarding your stay with us at JW Marriott Marco Island Beach Resort. We are pleased you enjoyed your overall time with us and hope you will return soon. Best Regards,Luis Saldana,Director of Room Operations

8/10 Buono

Stefanie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Tiki pool was great. Reserved chairs 40/41 so we could watch our kids and it was the best decision. Also found bugs crawling on the baseboard in our room, holes in the sheets etc
Soggiorno di 3 notti a marzo 2024
Risposta di Director of Room Operations, il giorno 28 mar 2024
Dear Stefanie, Thank you for taking the time to review our resort. We are pleased you enjoyed your overall time with us and appreciate your great rating. It is nice to read that you loved relaxing at our Tiki Pool. However, we apologize for the cleanliness issues you encountered with your room and the additional concern you outlined. We have addressed your comments with the appropriate individuals to ensure it is not repeated. It was a pleasure hosting you, and we hope you will choose us again so we can show you our devotion to craft and detail.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff, especially on the beach, was exceptional.
Soggiorno di 4 notti a febbraio 2024
Risposta di Director of Room Operations, il giorno 4 mar 2024
Dear Michael, Thank you for being our guest at JW Marriott Marco Island Beach Resort and for the generous rating. We are delighted that you enjoyed your stay with us and particularly, the service you received on our private beach, which exceeded your expectations. Our caring and devoted associates strive to anticipate the needs of our guests, and we will enjoy sharing your compliments with them. We appreciate your business and look forward to seeing you soon.Best Regards,Luis Saldana,Director of Room Operations

10/10 Eccellente

Gina

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is absolutely beautiful. Staff is beyond friendly. The restaurants were delicious and is walking distance to others as well. The only issue we had was having to get up early to wait in line to get chairs by the pool. If you didn’t want chairs at the pool the beach had plenty to choose from.
Soggiorno di 3 notti a febbraio 2024
Risposta di Director of Room Operations , il giorno 1 mar 2024
Dear Gina, We appreciate you taking the time to review your recent stay at our resort. Thank you for mentioning how much you enjoyed our elegant property, friendly associates, and on-site restaurants. However, we apologize for the frustrations and inconvenience you encountered at our pool. We always seek opportunities to improve our guest experience, so we are grateful for your feedback. We hope to have the chance to better your visit, should your travel plans bring you back our way again. Best Regards,Luis SaldanaDirector of Room Operations

2/10 Terribile

Riad, Kanata

Soggiorno di 1 notte a febbraio 2024
Risposta di Director of Room Operations, il giorno 2 mar 2024
Dear Riad, Thank you for choosing our resort and taking the time to share your rating. We apologize for not meeting your expectations, or ours. We hope to have another opportunity to provide you with the warm and genuine hospitality for which we are known. Thank you again, and we wish you all the best in your future journeys.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

Candace

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful!!
Soggiorno di 3 notti a gennaio 2024
Risposta di Director of Room Operations, il giorno 28 feb 2024
Dear Candace, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. We appreciate your flattering remarks and hope you will make JW Marriott Marco Island Beach Resort your home away from home whenever your travels bring you to our area.Best Regards,Luis Saldana,Director of Room Operations

10/10 Eccellente

Linda

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di Director of Room Operations, il giorno 8 feb 2024
Dear Linda, Thank you for choosing to stay with us and for taking the time to post a generous rating. We are delighted to have exceeded your expectations. We are devoted to providing our guests with everything they need for the perfect visit. It was our pleasure accommodating you, and we hope you will make JW Marriott Marco Island Beach Resort your home away from home whenever your travels bring you to our area.Best Regards,Luis Saldana,Director of Room Operations

8/10 Buono

Gregory

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di Director of Room Operations, il giorno 18 gen 2024
Dear Gregory, Thank you for sharing your experience at JW Marriott Marco Island Beach Resort. Our goal is to craft a refined and polished experience for our guests, and we are delighted you enjoyed our offerings. We appreciate your generous rating and look forward to being a part of your next Marco Island journey.Best Regards,Luis SaldanaDirector of Room Operations

6/10 Soddisfacente

Neal

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e servizi
Property and service was average at best. We stayed for 4 nights and my bill (including room charges) was over 8K. The room was clean and had a great view (booked ocean view) but the entire time my wife and I felt like we were at an "all inclusive" resort where there are massive lines for everything and you are just a number. Spending over 1k a night on rooms and then having to pay for a chair at the pool or beach front is just wrong. Especially when you are competing with what seemed like day passes or membership people who weren't even staying at the hotel. I don't like to complain but I overheard others that weren't happy as well.
Soggiorno di 4 notti a dicembre 2023
Risposta di Director of Room Operations, il giorno 9 gen 2024
Dear Neal, Thank you for taking the time to share your review of our resort. We are dedicated to providing polished accommodations, and we are thrilled that the endless ocean views from your assigned room had a positive impact on your well-being. However, we acknowledge that the bustling atmosphere and the extended waiting period may have detracted from your overall experience. Our primary goal is to offer an exceptional retreat in the heart of Marco Island, allowing our guests to unwind after exploring our vibrant city. Your feedback is genuinely appreciated as we are continually striving to learn and grow from our guests' experiences. We hope to see you again soon.Best Regards,Luis SaldanaDirector of Room Operations

8/10 Buono

Christine

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 6 notti a dicembre 2023
Risposta di Director of Room Operations, il giorno 9 gen 2024
Dear Christine, Thank you for taking the time to share that your stay at JW Marriott Marco Island Beach Resort was enjoyable in every way. We hope you were able to experience our vast opportunities for relaxation and fun with kayaks, wave runners, sailboats, and other activities created to enliven the senses and satisfy the soul. We appreciate your fantastic feedback and hope we will be your home whenever you are in the area.Best Regards,Luis SaldanaDirector of Room Operations

4/10 Scarso

David

Viaggio con la famiglia
Non mi è piaciuto: Comfort della camera
Overcrowded and little value
Maybe expectations were too high, but there is nothing fabulous about the resort. Pools are overcrowded with nothing special for the kids except a small slide. You spent most of your time in a queue for towels, drinks, food or reception desk. Beach is nice, but nothing to do with the resort....not mentioning that everything is overpriced with little quality or service.
Soggiorno di 2 notti a gennaio 2024
Risposta di Director of Room Operations, il giorno 9 gen 2024
Dear David, Thank you for your candor. We genuinely apologize for not meeting your expectations during your stay with us. At certain times of the year, Marco Island experiences a higher volume of tourists, and we understand that this can come with certain challenges. Therefore, we regret that this affected your time with us.Furthermore, we always aim to provide thoughtful and genuine hospitality from each member of our team, and we appreciate all of your feedback as it helps us learn and grow. We are continually striving to improve our services and hope to have another opportunity to provide you with the warm and genuine hospitality for which we are known.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

CRISTINA

Soggiorno di 3 notti a dicembre 2023
Risposta di Director of Room Operations , il giorno 30 dic 2023
Dear Cristina, Thank you for being our guest at JW Marriott Marco Island Beach Resort and for your generous review. We are delighted that our inspired service and surroundings exceeded your expectations. Our resort, offering a tranquil haven with pristine private beaches, strikes the perfect balance between relaxation and elevated fun and rejuvenation. We hope that your enriching experience will bring you back to enjoy more of what we have to offer. We look forward to your next visit and wish you a delightful holiday season and a Happy New Year!Best Regards, Luis Saldana Director of Room Operations

10/10 Eccellente

George

Soggiorno di 1 notte a dicembre 2023
Risposta di Director of Room Operations, il giorno 25 dic 2023
Dear George, Hope you're having a good weekend!!! We are truly thrilled by your fantastic rating, reflecting our commitment to offering guests everything they need for the perfect vacation. It was our pleasure accommodating you, and we hope you will make JW Marriott Marco Island Beach Resort your home away from home whenever your travels bring you to our area.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

Sebastian

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Director of Room Operations, il giorno 25 dic 2023
Dear Sebastian, Thank you for being our guest and for your generous rating. We are delighted that our inspired service and surroundings exceeded your expectations. Our resort offers a relaxing haven with pristine beaches and warm hospitality, and we hope that your enriching experience will inspire a return visit to enjoy more of what we have to offer. Thank you again for choosing JW Marriott Marco Island Beach Resort, and we wish you Happy Holidays and a Happy New Year!Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

Joshua

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved the variety of things to do at the resort- there was truly something for all tastes and ages to enjoy. Staff were very friendly and helpful. Pictures on the website do not do the gorgeous beach justice!
Soggiorno di 3 notti a dicembre 2023
Risposta di Director of Room Operations, il giorno 13 dic 2023
Dear Joshua, Thank you for choosing JW Marriott Marco Island Beach Resort and for writing such a generous review. We are delighted that our inspired service and surroundings exceeded your expectations, and that you loved our private beach and enriching amenities. Our resort offers a relaxing haven designed perfectly for you to disconnect or reconnect. We truly appreciate your comments and hope that your exceptional experiences will bring you back to enjoy more of what we have to offer. Until then, we wish you safe travels!Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

Alexandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Director of Room Operations, il giorno 12 dic 2023
Dear Alexandra, Thank you for being our guest and for your generous review. We are delighted that our inspired service and surroundings exceeded your expectations. Our resort offers a relaxing haven with three miles of white sand beach on the beautiful Gulf of Mexico. We hope that your enriching experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing JW Marriott Marco Island Beach Resort.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

jimmy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Director of Room Operations, il giorno 6 feb 2024
Dear Jimmy, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make JW Marriott Marco Island Beach Resort your home away from home whenever your travels bring you to our area.Best Regards,Luis SaldanaDirector of Room Operations

6/10 Soddisfacente

Sherry

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The beach is beautiful
Soggiorno di 4 notti a novembre 2023
Risposta di Director of Room Operations, il giorno 6 dic 2023
Dear Sherry, Thank you for taking the time to tell us about your visit. While we are happy to read that you enjoyed our beautiful beach, but we are sorry for any inconvenience you had during your stay. We strive to provide distinctive experiences through our attention to craft and detail, and we genuinely apologize for not doing so during your time with us. Thank you again for choosing our resort, and we hope you will give us another opportunity to welcome you to the perfect stay you deserve.Best Regards,Luis Saldana

10/10 Eccellente

magda, miami

Soggiorno di 2 notti a novembre 2023
Risposta di Director of Room Operations, il giorno 17 dic 2023
Dear Magda, We are delighted we exceeded your expectations for an outstanding stay at JW Marriott Marco Island Beach Resort, and we thank you for sharing your experience with other travelers. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Best Regards, Luis Saldana Director of Room Operations

10/10 Eccellente

Kathleen

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A enjoyed the beach and his accommodating the staff were
Soggiorno di 4 notti a novembre 2023
Risposta di Director of Room Operations, il giorno 29 nov 2023
Dear Kathleen, Thank you for being our guest and for writing such a generous review. We are delighted that our inspired service, well-maintained accommodations, and surroundings exceeded your expectations, and that you particularly loved our private beach. Our resort offers a relaxing haven with three miles of white sand beach on the beautiful Gulf of Mexico. We hope that your enriching experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing JW Marriott Marco Island Beach Resort.Best Regards, Luis Saldana Director of Room Operations

10/10 Eccellente

Maribel

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The best
Soggiorno di 1 notte a novembre 2023
Risposta di Director of Room Operations, il giorno 23 nov 2023
Dear Maribel, Thank you for your gracious words. It's truly an honor to be recognized as "The Best". We are delighted that you were able to immerse yourself in sophisticated luxury at JW Marriott Marco Island Beach Resort. Nestled along three miles of pristine private beaches, our resort is dedicated to providing a perfect balance of relaxation and elevated fun and entertainment. We look forward to welcoming you back for more unforgettable experiences on our shores.Best Regards, Luis Saldana Director of Room Operations

10/10 Eccellente

bret

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean property great for beach/pool family vacation. Surrounding area and food were on point! What we are used to and expect on vacation.
Soggiorno di 5 notti a novembre 2023
Risposta di Director of Room Operations, il giorno 18 nov 2023
Dear Bret, We are delighted that our inspired service and surroundings exceeded your expectations, and we are especially pleased that you enjoyed our pristine beach and the rooftop pool. We strive to provide a balanced experience, combining relaxation with elevated fun and entertainment for each of our guests. It was our pleasure to host you at JW Marriott Marco Island Beach Resort, and we look forward to welcoming you back soon.Best Regards, Luis Saldana Director of Room Operations

10/10 Eccellente

ARNAUD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Our stay was amazing. We were in Lani guest room and this rooms is amazing !!! The staff is really great and the beach is awesome.
Soggiorno di 2 notti a novembre 2023
Risposta di Director of Room Operations, il giorno 14 nov 2023
Dear Arnaud, Thank you for being our guest at JW Marriott Marco Island Beach Resort and sharing your experience. We are thrilled to know you were pleased with our courteous associates, comfortable accommodations, and excellent beach. It was a pleasure to host you, and we look forward to welcoming you back soon. Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

Yessi

Soggiorno di 2 notti a novembre 2023
Risposta di Director of Room Operations, il giorno 5 dic 2023
Dear Yessi, Thank you for choosing to stay with us and for taking the time to post a review. We are devoted to providing our guests with everything they need for the perfect vacation, and we are delighted to have exceeded your expectations. We hope you were able to experience relaxation and fun with kayaks, wave runners, sailboats, and other activities created to enliven the senses and satisfy the soul. It was our pleasure accommodating you and hope that we will be your home whenever you are in the area.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

eni

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Soggiorno di 4 notti a ottobre 2023
Risposta di Director of Room Operations, il giorno 3 nov 2023
Dear Eni, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. We are devoted to providing our guests with everything they need for the perfect vacation. It was our pleasure accommodating you, and we hope you will make JW Marriott Marco Island Beach Resort your home away from home whenever your travels bring you to our area.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

randy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Would go again excellent resort
Soggiorno di 1 notte a ottobre 2023
Risposta di Director of Room Operations, il giorno 30 ott 2023
Dear Randy, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. We are devoted to providing our guests with everything they need for the perfect vacation. It was our pleasure accommodating you, and we hope you will make JW Marriott Marco Island Beach Resort your home away from home whenever your travels bring you to our area.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

corrie, Spanaway

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Such a beautiful place
Soggiorno di 1 notte a ottobre 2023
Risposta di Director of Room Operations, il giorno 28 ott 2023
Dear Corrie, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. We are devoted to providing our guests with everything they need for the perfect vacation. It was our pleasure accommodating you, and we hope you will make JW Marriott Marco Island Beach Resort your home away from home whenever your travels bring you to our area.Best Regards,Luis Saldana,Director of Room Operations

10/10 Eccellente

Scott

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Anniversary trip
Amazing hotel with amazing amenities. Highly recommend.
Soggiorno di 4 notti a ottobre 2023
Risposta di Director of Room Operations, il giorno 27 ott 2023
Dear Scott, Thank you for your feedback about JW Marriott Marco Island Beach Resort. We are thrilled you had an exceptional anniversary stay and that you were able to take advantage of the amenities we offer. It was a pleasure hosting you, and we look forward to having you as our guest again soon. Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

Reginald

Soggiorno di 2 notti a ottobre 2023
Risposta di Director of Room Operations, il giorno 4 nov 2023
Dear Reginald, Thank you for choosing JW Marriott Marco Island Beach Resort during your visit to Florida. We strive to personally craft quality experiences to help you leave richer and with replenished spirits. Thank you for recognizing our passion for exceptional hospitality, and we look forward to seeing you again soon.Best Regards,Luis Saldana

10/10 Eccellente

LA

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were so accommodating & the beach was incredible. Hammocks dotted around for an afternoon repose. The interior design was a delight to the senses, every light fixture, beautiful plants & flowers, even the seating all through out the hotel was a welcoming. This resort was Paradise 💜
Soggiorno di 3 notti a settembre 2023
Risposta di Director of Room Operations, il giorno 13 ott 2023
Dear Valued Guest, Thank you for being our guest and for writing such a generous review. We are delighted that our inspired service and surroundings exceeded your expectations, and that you particularly loved our private beach. Our resort offers a relaxing haven with three miles of white sand beach on the beautiful Gulf of Mexico. We hope that your enriching experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing JW Marriott Marco Island Beach Resort.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

donald

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful resort
Soggiorno di 1 notte a settembre 2023
Risposta di Director of Room Operations, il giorno 28 set 2023
Dear Donald, Thank you for staying with us at JW Marriott Marco Island Beach Resort, a paradise crafted with a personal touch. It is always nice to hear from our guests how our serene atmosphere helped them feel renewed and restored during their stay. We enjoyed having you and hope you will return to see us soon.Best Regards,Luis SaldanaDirector of Room Operations

10/10 Eccellente

Felix

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Such a wonderful hotel!
Soggiorno di 2 notti a settembre 2023
Risposta di Director of Room Operations, il giorno 23 set 2023
Dear Felix, Thank you for choosing to stay at JW Marriott Marco Island Beach Resort and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. It was a pleasure hosting you, and we look forward to your next visit.Best Regards,Luis SaldanaDirector of Room Operations