Terrazza/patio

Recensioni per Riad Maison Arabo-Andalouse

3 out of 5
Riad Maison Arabo-Andalouse
66/67 Derb Touareg Kasbah, Marrakech

Recensioni

9,8

Eccezionale

Valutazione di 10 - Eccellente. 54 su 61 recensioni" "
Valutazione di 8 - Buono. 6 su 61 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 61 recensioni" "
Valutazione di 4 - Scarso. 0 su 61 recensioni" "
Valutazione di 2 - Terribile. 0 su 61 recensioni" "

9,8/10

Pulizia

10/10

Personale e servizio

9,8/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

10/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Massimo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a novembre 2019
Risposta di Gpaolo, il giorno 28 nov 2019
Dear Guest, Thanks for your very well espoused review,we appreciate a lot your positive comments concerning the appreciation of ours rooms and for comforts. Also ours cooker appreciate your comments about not standard food but prepared as fo be at private home. Choukrane

10/10 Eccellente

Elena, Carate Brianza

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ospitalità e tradizione
Siamo state ospiti di questo Riad su consiglio di una coppia di amici che qua ha soggiornato più volte. Era la nostra prima esperienza in un Riad e siamo rimaste affascinate dalla pace e dalla tranquillità oltre che dal fascino della sua architettura. La bella terrazza solarium dove viene servita l'ottima e abbondante colazione è circondata dalle mura dell'antico Palazzo El Badi con i suoi nidi di cicogne..uno spettacolo davvero magico! Gianpaolo, il proprietario, e tutto lo staff, con Mohamed in testa, sono stati attentissimi alle nostre esigenze, si sono presi cura di noi con discrezione e ci hanno dispensato ottimi consigli e indicazioni per la nostra vacanza. Il giorno del rientro in Italia (avevamo l'aereo alle 20.30) ci è stato permesso di tenere la camera (Suite 6 con terrazzino privato) e, prima della partenza, ci hanno offerto nel patio una deliziosa merenda con tè alla menta, frutta fresca e pasticceria preparata dalle brave cuoche. Assolutamente nessun disservizio da segnalare e wifi gratuito perfettamente funzionante in tutto il Riad
Il patio interno
Nido cicogne dalla terrazza
Terrazzino privato Suite 6
Risposta di maison-arabo-andalouse, il giorno 5 mar 2017
Un'ospite che ha saputo cercare ed apprezzare,noi siamo casa vostra fuori casa,con imperfezione nella struttura e confort,vedi scale su e giu' senza ascensore ma pulizia e un certo modo di accogliere che nussun 5 stelle puo' fare in quanto c'è il cuore. Grazie cari ospiti d'apprezzare questo.

10/10 Eccellente

Daniele, Arzignano( Vicenza )

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Oasi di pace
Una cosa colpisce e rimane nella mente più di ogni altra cosa: la capacità innata di un grande padrone di casa. Sentirsi a proprio agio già dal primo minuto, avvolti da attenzioni e da una gentilezza mai invadente, anzi discreta. GPaolo in tutto questo ha dimostrato di essere un maestro. Accolti con un tipico tea alla menta e biscottini , il tutto farcito con informazioni e consigli: come girare per la città , come utilizzare i mezzi di trasporto ( taxi e calesse ),dove andare e cosa vedere. Il riad risulta essere dopo l’immersione nel caos della medina, una vera oasi di pace e tranquillità. La camera accogliente e pulita, arredata nel tipico stile marocchino. La colazione al mattino a base di pane, brioche, marmellata,frutta, spremuta d’arancio, tea o caffè. Una terrazza a disposizione degli ospiti dove poter prendere il sole, leggere un buon libro o semplicemente riposarsi ammirando le cicogne nei i loro nidi. Un ringraziamento anche ai suoi collaboratori:………………………….. Dimenticavamo di dire che il riad offre anche il servizio di navetta da e per l’aeroporto.

10/10 Eccellente

Carolyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We wanted to get an authentic Moroccan experience and Riad Maison Arabo-Andalouse was perfect! The medina is just as you would expect, but we were still surprised when our driver stopped and said, "We are here"! The chaos and heat on the street is a perfect introduction to the peace and beauty of Mohammed's oasis. The building is beautiful, with a courtyard and dining area on the ground floor. Our 2 room suite was perfect for our family of 4. The beds were very comfortable and clean with The rooftop terrace is so pretty although we didn't spend much time up there. The breakfast is wonderful, with a wide variety of fruit, quiche, pastries, coffee, tea and fresh squeezed juice. They will prepare it for whatever time you'd like, no pressure. Mohammed and his staff were The staff was wonder
Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

Leni

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
we had a fantastic stay jere.
Soggiorno di 2 notti a febbraio 2023

10/10 Eccellente

Noriko

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
とても温かいおもてなしで、リラックスできるし、ピースフルな時間を持てました。150年の歴史をもつ建物は美しく、清潔で細かい所まで手が行き届いてました。モハメッドさんはじめ、皆さんとても親切。良いステイになること間違いないです。
Soggiorno di 1 notte ad aprile 2023

10/10 Eccellente

Mirza

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great Staff. Very Helpful. Property Ambience. Breakfast.
Soggiorno di 3 notti a febbraio 2023

10/10 Eccellente

JEROME

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Extraordinaire séjour de 7 nuits
Un séjour tout simplement merveilleux dans un véritable havre de paix en plein Marrakech. Le Riad est magnifiquement décoré, propreté impeccable et surtout avec un accueil très chaleureux, une équipe aux petits soins des hôtes. Mohamed saura organiser vos excursions Younès Zara et Fatima sauront vous régaler de leurs petits déjeuners délicieusement gargantuesques. Un immense merci à toi Paolo pour ta passion à rendre notre séjour le plus merveilleux possible, merci à Kader également pour tous ses bons conseils. A bientôt nous reviendrons merci encore.
Soggiorno di 7 notti a ottobre 2022

10/10 Eccellente

karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabulous Riad in great lcation
We stayed for 3 nights. The riad is lovely, our room (bahia) was a nice size for a couple. Nicely decorated, comfy bed, and hot shower! The owners go out of their way to make sure you have everything you need. The breakfasts were tasty and plentiful. The terrace was a nice place to relax, especially fascinating was watching the storks nesting on the adjoining badii palace ruins. The location is perfect. I thoroughly recommend.
Entrance
Stork on badii palace taken from terrace
Terrace
Terrace
Soggiorno di 3 notti a febbraio 2020
Risposta di Gpaolo, il giorno 10 mar 2020
Dear guest, Thanks for your fully enthusiastic review we really appreciated your favourable appreciations of our old Palace readacted for today demand . The cooker it's particulary happy when Guests appreciate the cuisine,specialy when served at our big terasse with Atlas Mountain and storks views. Choukrane to give us your time.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La atención de todos fue muy buena, nos hicieron sentir como en casa.
Soggiorno di 5 notti a gennaio 2020
Risposta di Gpaolo, il giorno 27 gen 2020
Estimado invitado Muchas gracias por su entusiasta evaluación, especialmente por la apreciación de las comidas que se sirven en la terraza con vista a las montañas del Atlas, o frente a la chimenea en el salón del restaurante. Choukrane.

10/10 Eccellente

Ahmet

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice and quite Riad with a great staff
We stayed in Marrakech for Christmas 2019 for four nights. GianPaolo and Mohammed were really helpful with the arrangements around our stay. They organized a pick up from and shuttle to the airport. At the Riad the futher staff Younes, Fatima and Zahra were always really nice and forthcoming with just about everything. Our room itself was on the upper floor and had a nice rooftop where we could sunbathe during lunch time. The riad itself being quite close to the main attractions like Mellah, Jamah el Fna and the Baadi palace for instance, was really quiet. In December it can get really chilly at night and in the morning. But we had a heater in the mail living room and bathroom and an AC that can heat in our room. One day when we got back from a day trip to Casablanca late in the evening, Younes even pre heated our room, which was awesome. Breakfast with fresh Orange juice and great marmelade and Morrocan style Omelette for instance was always really plenty and very delicious. When we left very early for Casablanca they even prepared a take away bag for us und arranged a cab from the street so that we don't pay more than necessary. All in all we really had a great time at the Riad Maison-Arabo-Andalouse and can deeply recommend this place if you are looking for a quiet place not too far from the main attractions with great staff. Thanks again to GPaolo, Mohammed, Fatima, Zahra and Younes.
Soggiorno di 4 notti a dicembre 2019
Risposta di gpaolo, il giorno 27 gen 2020
Dear Guest,it's to nice from your side to describe everything like perfect,impossible to have on all floors and pieces same temperature due to the patio gardens with 4 meters bananas trees or the veranda covered by traditional tend.You understand and appreciate for that reason we strongly appreciate your understanding. Thanks,we need more people like you. Choukrane

10/10 Eccellente

SYLVAIN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Riad authentique et service excellent !!
Une petite équipe qui prend soin de vous quoi que vous demandez, merci à Gpaolo, Mohammed, Younès, Fatima et l’autre dame dont le prénom m’échappe. La chambre Bahia est très spacieuse, belle salle de bains avec douche, très bonne literie. Les petits déjeuners, un délice et très copieux. La terrasse avec vue sur les cigognes un plus! On a passé un excellent séjour. Merci beaucoup et ne changez rien!
Soggiorno di 4 notti a novembre 2019
Risposta di Gpaolo, il giorno 21 nov 2019
Je sais que vous dit la vérité' parce quoi vous dit de ne pas avoir entendu le départ a 04h00 et le client as fait tombée un valise d'escalier,très gentils de votre part. Dans des petites structures comme la notre subitement vous fait partie de la grand Famille ces que consumons est partage avec nos clients. Merci,pour le compte de tous les collaborateurs, d'avoir apprécie .

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Séjour exceptionnel, tant pour les conseils avisés de Mohamed et Gpaolo (excursion organisée par leurs soins dans les contreforts du Haut-Atlas) que pour le petit-déjeuner "gargantuesque" préparé par Zora et servi par Younes (toujours très prévenant). Tout le personnel (Fatima, Zora , Mohamed et Younes) ainsi que Gpaolo sont très dévoués de façon à rendre le séjour au Riad en particulier et à Marrakech plus généralement le meilleur qui soit. La maison, qui est d'une propreté impeccable, est un véritable havre de paix ce qui est très appréciable après une journée trépidante dans les souks de Marrakech. Un séjour inoubliable qui donne envie de revenir...
Soggiorno di 4 notti a ottobre 2019
Risposta di Gpaolo, il giorno 4 nov 2019
Attention Cher Client nous avons eu des remarque,par certaines Clients qu' entendante seulement le chant des oiseaux,ils se sentez en peut trop isolée malgré les 6 minutes a pied de la Place J.E.F.. Merci pour reconnaître notre travaille et apprécier la cuisine et notre vieux Palais Original du 1930 encore avec tous ce capacité' d’accueillie pour une clientèle actuelle.On vous attende les prochaine vacances. Choukrane

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This place is located in a great location. Plus Mohamed, is very friendly and was attentive to every question I had. He really makes sure your experience is great. When I return to Marrakech, will definitely be staying here.
Soggiorno di 3 notti ad agosto 2019

10/10 Eccellente

Christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Our short stay in Marrakech
We had a short stay in Marrakech .The hotel Maison Arabo Andalouse was excellent. The owner Mohamed made sure we had anything we wanted ,all the staff were very friendly .they helped getting my boarding pass printed .The breakfast was lovely and I cannot fault the hotel at all .Marrakech is very interesting and we enjoyed taking an hour long horse driven carriage to see the sights.The local people will expect you to barter for their goods which is good fun , Restaurant prices are reasonable but many places do not serve alcohol .
Soggiorno di 2 notti a giugno 2019
Risposta di Gpaolo, il giorno 16 giu 2019
Dear Guest, On behalf of Riad Staff we thank you for your enthusiastic review and for the appreciation of our Riad. Sorry for not having others alcohol than Moroccan wine and beer.due the Country restriction. Hoping to see you again in future Kind regards

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I spent 2 weeks in different countries/cities on a big trip I just returned from, and this Riad was by far my most favorite accommodation out of everywhere I went. The staff was incredible! They far surpassed my expectations, and went above and beyond to ensure that my stay was comfortable and extremely pleasant. The Riad is absolutely stunning in person, the atmosphere is everything you could ever want, and the location could not be better. I plan to return to Marrakech again in the future, and I would absolutely stay here again! I highly recommend it.
Soggiorno di 3 notti a maggio 2019
Risposta di Gpaolo, il giorno 1 giu 2019
Thanks dear Anonymous Guest,your positive comment it double appreciate from me and the Riad Staff because it's real not forced.Our wish it's that each one of you can feel like home. Welcome,anytime you want to relax......... Choukrane

10/10 Eccellente

Jungyeon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The best hotel ever!
This hotel was amazing. There was nothing I can complain about them it was perfect. Above all, the whole staffs are super kind and nice. Although I can't speak French, Arabic, we were still able to understand each other and they tried their best to support and help their guests. I had to leave every morning while I was staying, they prepared great breakfasts and called taxis that I could leave on time. If I have a chance to visit Marrakech in the future, I would definitely stay here again! Last, special thanks to Mohamed! shukraan lakum!
Soggiorno di 4 notti ad aprile 2019
Risposta di Gpaolo, il giorno 1 giu 2019
When me I'm not at the Riad,with my little better English,I don't worry to much because I know that all the Staff,stayed at the Riad from more than 11 years when we opened,if they don't understand they speak with the heart,internation language,when you have it. Thanks for your sincere comment,all Staff really appreciate.Your home at Marrakesh it's always open for you......Choukrane ......

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti ad aprile 2019
Risposta di Gpaolo, il giorno 30 apr 2019
Merci beaucoup cher client Anonymous encore plus appréciée votre positive commentaire,comme je partagée avec le personnel la gentillesse et leurs services sont bien appréciée. Choukrane

10/10 Eccellente

Bertil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Riad i Martakech
Blev kontaktad av hotellet för pick-up på flygplatsen , bokade tur o retur till ett mycket bra pris Väl på hotellet välkomnades vi av ägaren med kaffe o lite tips.. Såhär fortsatte det i 4 dagar med fantastik service med frukost på riadens alla smultronställe Trevlig personal och mycket bra läge Trevliga rum till mycket bra pris Så 10 poäng av 10 möjliga Kan varmt rekommenderas
Soggiorno di 4 notti a marzo 2019
Risposta di Gpaolo, il giorno 3 mag 2019
Tack kära kund, du vet när människor är snälla och uppskattar de ansträngningar vi gör för att göra deras vistelse behagligare, det blir normalt att det efter några timmar blir som en del av huset. Jag och alla Riad Staff vi är recconnaissant. Choukrane

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kleine aber feine und sehr persönliche Unterkunft! Chef und Personal kümmern sich sehr um die Gäste, fragen nach dem Befinden, geben Tipps zu Ausflügen und buchen diese auch auf Wunsch. Als wir um 4.15 Uhr morgens zum Flieger mussten ist extra jemand aufgestanden und hat uns zum Taxi gebracht. Das Zimmer war sehr groß, das Bett unglaublich bequem, die Räumlichkeiten wie in 1001 Nacht. Der Wasserdruck in der Dusche ist jetzt nicht so hoch, aber es reicht. Leider kein Fön im Bad. Es gibt eine Heizung/Klimaanlage. Frühstück wird je nach Wunschzeit serviert, für meinen Geschmack zu viel süße Sachen (ich esse eher herzhaft), aber man kann auf Wunsch auch etwas anderes erhalten. Wlan funktioniert auch auf dem Zimmer gut! Sehr hübsche Dachterasse, Pool war leider nicht nutzbar. Die Lage ist super, man kann vieles zu Fuß erreichen. Alles in Allem sehr zu empfehlen!
Soggiorno di 7 notti a febbraio 2019
Risposta di Gpaolo & Staff, il giorno 5 mar 2019
Ein junges Paar, ein bisschen schüchtern, sehr nett, dass sie unser Gebäude ab Anfang 1930 schätzen konnten. Zu schade, dass sie nicht lieber salzig und süß essen wollten, beides Zubehör wie Föhn oder anderes. Wir werden mehr Aufmerksamkeit auf Menschen richten, die nicht fragen wollen, Angst zu stören. ----- Was den Wasserdruck der Dusche angeht, kommt es nicht immer auf uns an, wir werden dies auch verbessern. Vielen Dank für Ihre Aufrichtigkeit und dafür, dass Sie unsere Dienstleistungen geschätzt haben. Choukrane

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our family of four stayed here for three nights and had an excellent stay. The Riad is gorgeous - the suite we stayed in was clean and spacious with wonderful decor. Breakfast was plentiful each morning with good variety - we especially liked the freshly squeezed orange juice.The location of the Riad is perfect, right in the heart of it all. We were able to walk to all major attractions in the medina. The staff is super helpful and were always on top of things to ensure that we had a great stay. They provided us with many useful tips during our time in Marrakech. Overall, a wonderful experience - we will stay here again and recommend it to anyone.
Soggiorno di 3 notti a febbraio 2019
Risposta di Gpaolo, il giorno 26 feb 2019
Thanks dear Anonymous,we appreciate you satisfaction staying with us,we try with all of ours Guest to give our support of experience,paying attention for each of You your wishes and your live costumers. Waiting for you coming back

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Kaikki oli täydellistä, ei olisi voinut pyytää enempää. Tilat oli upeat, huone siisti ja hiljainen. Kattoterassi oli ihana ja sieltä oli mahtavat näkymät. Henkilökunta oli niin ystävällinen ja huolehtivainen että tuli päivässä kotoisa olo. Päivisin vaihtuva aamupala oli niin hyvää että me istuimme tunnin joka aamu ruokaillessa. Niin kuin sanoin, kaikki oli täydellistä!
Soggiorno di 7 notti a febbraio 2019
Risposta di Gpaolo, il giorno 21 feb 2019
We really appreciate the comments of those Guests,because they was enthusiastic to discover all parts of our Riad,house history the function at the past owners,and the actually way to leave included the traditional cuisine,starting from Breakfasts. It was a pleasure to have you as guests. Choukrane

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Very friendly local staff.
Soggiorno di 7 notti a febbraio 2019
Risposta di Gpaolo, il giorno 13 feb 2019
Thanks for your review dear Guest,our Staff appreciate you really enjoy stay on our Riad,almost for ours every morning different breakfast.. Hoping to welcome you again in future. Kind regards Gpaolo......for Mohamed

10/10 Eccellente

Merete

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely gem close to everything in Marrakech!
I am incredibly happy that I found and chose this Riad for my stay together with my two teenage daughters. The staff with Mohamed as central figure, went out of their way to help us having the most delightful stay in Marrakech. The communication upon arrival was excellent and we were helped with airport transfer, guides, hamam visits as well as taxi rides to the YSL museum. The Riad is so beautiful and the location is perfect, quiet yet really close to everything. I will most definitely return with the rest of the family and I can’t wait! Thank you dear staff of Maison Arabo Andalouse for giving us the most amazing experience possible of Marrakech!
Soggiorno di 3 notti a gennaio 2019
Risposta di Gpaolo, il giorno 7 feb 2019
Dear Guest I'm the Riad Owner,and I thank you for your sincere well explained review concerning the welcome you received from our Staff. The Staff told me about your kindness and your enthusiasm discovering our home made cuisine and appreciation of comfort and location. We are waiting to welcome you again. Many thanks on behalf of all Riad Staff. Choukrane

10/10 Eccellente

Marla

stay was lovely. Mohammed, the riad host, could not have been sweeter, nicer and more accommodating. 1. airport pickup easy. They messaged immediately after booking to set up and had driver waiting for me with a sign in my name. Van was large and held all our luggage. 2. Checkin was easy with mint tea and cookies. Mohammed gave us a map and showed us where to go and to eat. He also insisted on carrying luggage to room. 3. room was large and quiet and cool. had an AC and heating unit. We were there in cooler rainy November, so option for the latter was nice. room also had large private terrace overlooking the courtyard. 4. Breakfast is served in dining area, but when I asked for coffee in my room, the whole spread was delivered to our room. Strong coffee, juice, fruit, croissants, pastries, bread, local jam, and “pancakes”, etc. 5. Every time we left, Mohammed made sure we knew where we were going, how to get around, and had his info just in case. He was like a dad in a good way. He genuinely cared about us, yet didn’t make us feel judged for coming home late after a night out on the town. 6. Location was perfect. 5-10 min walk to souls and main square and all tourist attractions. I even went running. What to know: It’s not resort style. Accommodations are more than sufficient, but not luxury. Minimal ammentities. WiFi is unreliable. When it works it’s great, but don’t depend on it if you need to get work done.
Soggiorno di 2 notti a novembre 2018
Risposta di Gpaolo, il giorno 27 nov 2018
Dear Guest, Thanks for your superb comment,yes,we are not a Standard Hotel but just a 1930 Palace adapted for become a Guest House,sorry for unreliable WIFI,specially on your Suite with 50/70 centimetre large walls it's difficult connection.but we have 3 different connection perhaps you didn't find the right one.. We will try to improuve and inform the Guests for this possibility. Choukrane

10/10 Eccellente

Stuart

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The best place we stayed in Morocco!
We stayed here for three nights and it was the best place we stayed all trip. The Riad is gorgeous, the room was amazing, and the staff were extremely friendly and helpful. The place can be a little hard to find at first (the street it's on doesn't load correctly in Google Maps) but the staff were extremely helpful and the owner came out to collect us when we were dropped off from our desert tour, which saved us having to find it at night. The location is great, it's right next to the main palace (in fact you can view the walls up close from the Riad's roof terrace) and the main square and souks are only a 10-15 minute walk away. We will definitely be staying here again when we are next in Marrakech and would recommend it to anyone!
Soggiorno di 3 notti a novembre 2018
Risposta di Gpaolo, il giorno 14 nov 2018
Dear Guest, We are sorry for difficulty to find our Riad,for that reason our Staff it's always in contact with you and want your arrival time,but ,you know if you want quite and silence,you don't have to be on the traffic street in Marrakesh. All Staff thanks you for your kindness and appreciation of their job.Thanks also to appreciate our Old Original Palace. Choukrane

10/10 Eccellente

Margot, München

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ruhiges aber doch zentral gelegenes Riad. Hat unseren Erwartungen voll entsprochen. Sehr freundliches Personal. Empfehlenswert.
Soggiorno di 5 notti a settembre 2018
Risposta di Gpaolo, il giorno 25 ott 2018
Sehr geehrte Damen, die alleine reisen, aber vom ersten Moment an in unserem Riad sich sicher gefühlt haben, sogar für die Ruhe 'von uns, aber einen 7-minütigen Spaziergang vom belebten Platz Jema el Fna. Danke, dass du dich an uns erinnert hast. Wir hoffen, dich wiederzusehen. Choukrane

10/10 Eccellente

Ingunn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
En perle av et sted
Hvis du noen gang skal reise til Marrakesh for å oppleve det ekte og genuine ved byen må du bo på Riad Maison-Arabo-Andalouse. Et lite hotell midt i Medinaen, omgitt av trange smug og med store folkerike plasser i nærheten. Hotellet har få rom og uten de luksuriøse fasilitetene, men har verden beste betjening og dermed en uovertruffen atmosfære. Eiere og ansatt behandler deg som familie uten å virke påtrengende. De passer på deg og ordner alt du trenger, de gir deg tips om hva du bør se og gjøre, organiserer reiser, kjøper bussbilletter, følger deg rundt, henter deg når du trenger det og er i det hele tatt opptatt av at du skal ha det best mulig. Fantastiske folk som jeg vil besøke igjen.
Soggiorno di 4 notti a luglio 2018
Risposta di Gpaolo et Riad Staff, il giorno 18 ago 2018
Cher Client, Merci beaucoup pour votre bien aimable et sincère commentaire,nous tous l'avons appréciée,mais nous pensons d'avoir fait seulement notre devoir,surtout,quand,nos chère Clients apprécie nos services,comme ces de venir vous chercher dans la Medina,ou vous conseiller les restaurants compris les Diners sur notre terrasse. Nous vous attendons,vous serai le bienvenue. Choukrane.

10/10 Eccellente

Fabrice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Riad au top !
Juste magnifique ! Mohammed et son équipe sont adorables ! Une chambre au top, un patio magnifique, une localisation très pratique, un pdj succulent et copieux. Bref un séjour au top !
Risposta di Gpaolo, il giorno 31 mag 2018
Merci Cher Client,d'avoir choisi notre Riad.,Merci de partager et d’apprécier son authenticité d'un Palais Islamique du début 1930. Notre équipe est encouragée par vos commentaire pour sauvegarder cette originalité avec tous les conforts et équipements actuelle. Shukrane

10/10 Eccellente

Carrie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best riad imaginable 4 solo women & first-timers
I booked Maison Arabo-Andalouse last-minute, and I was a bit nervous as I've never booked a 3 star hotel in Europe/Africa before (I travel internationally for work and fun, and I'm a bit spoiled!). Turns out my nervousness was entirely unfounded - this was one of the best stays I've ever had anywhere! The location couldn't be better, the riad itself is like something out of a movie, and the service is unlike anything I've experienced before. Staying here is like learning you have an eccentric uncle with a FABULOUS riad who's been sending you invites for years that all got lost in the mail - that is actually how Mohammed treats you on arrival. After insisting that I relax and enjoy some mint tea, he immediately arranged a fantastic guide, PERSONALLY WALKED ME to dinner every night (and adorably waited up until I was "home"), found me a cosmetics store when I realized I'd lost my makeup, and miraculously packaged my enormous shopping haul into something the airline would check. The thing about Marrakech is that it isn't so much a place as an experience. It's exciting and mesmerizing and overwhelming and amazing, but it's full of unwritten rules and hidden gems that are incredibly difficult to navigate the first time around without an insider who really cares that you have a magical trip. Are there more modern/higher end riads in the medina? Yes. Can you find a place with 10% "fancier" decor? Yep. Are they worth it? Not a chance. I'd take Mohammed and his riad every time!
Risposta di Gpaolo, il giorno 1 mag 2018
Me and Staff really appreciate the review because mention all our positive points. We have same negative ,but we try to improve in a old PALACE,beginning 1900,every day a little some think happen but we try to pay maximum care Thanks,dear Guest Choukrane

10/10 Eccellente

Julia, Zurich

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabulous Experience - authentic & extraordinary
Prior to arriving we (two girls traveling alone in Morocco) were contacted by the owner to make sure we find it as alleys are like a maze in Marrakesh. We took the offered Hotel shuttle and everything went super smooth. From the taxi we were picked up by Mohamed who took our luggage and explained us everything we needed to know about the local way of life. He even purchased our Bus tickets to Essaouira for us and walked to an ATM with us so we could get money in the first place. He was super caring, the room we got was the "Penthouse" we had our own rooftop terrace were we did Yoga every morning. The breakfast was fabulous offering local bread, home made pancakes and fresh pressed orange juice and really good coffee. There was also fresh fruit and yogurt!! We could have not asked for more. Also the day we left to travel to the coast Mohamed ensured we got a taxi for a local price. I can only recommend staying there. The staff makes the difference! The Riad is also in great shape, the inner area is like paradise with a pool and comfy benches to relax. The breakfast is served on the Riad's rooftop terrace!!
Soggiorno di 1 notte a ottobre 2017

10/10 Eccellente

Kamika, Los Angeles, CA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Riad for Single Women Travelers
This was my first time in Marrakech. When I arrived in the city I felt it was very intense. Mohammed the Riad Manager sensed this and made sure that my stay in Marrakech was a wonderful one. He made sure to offer services to me that he felt would make it easier for me to get comfortable in his city. He arranged my transfers to and from the airport since I had very odd flying hours. He made sure that I didn't have to put any money in the hands of the drivers or other vendors, as he took care of it completely for me. He also arranged two places for me to have dinner, a horse and carriage ride, hammam appointment, and got me a really great personal guide. On my first night Muhammad even had to come find me in the city as I had gotten lost. That was a great relief! I really appreciate Muhammad and his staff for all of their help while I was there. What's even better is I don't speak French nor Arabic, only English, but Muhammad and his staff and I were able to communicate well. I appreciate their patience. Lastly, he put me me in a room at the very top of the Riad. It had its own beautiful patio and it was very well appointed. The suite was clean and comfortable. The bed perfectly firm and it had its own individual AC that worked very well. He also made sure that my breakfast was served there on my personal patio if I wanted. I really appreciate the team there again. It was a beautiful stay. I would come back again and bring my family and friends.
Soggiorno di 4 notti a ottobre 2017

10/10 Eccellente

Monika, Zurich, Suisse

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nettes kleines Riad sehr zentral gelegen.
Das Personal ist sehr aufmerksam, hilfsbereit, herzlich. Sehenswürdigkeiten sind gut zu Fuss erreichbar. Das Morgenessen ist üppig und fein. W-Lan im Zimmer
Soggiorno di 6 notti a giugno 2017
Risposta di maison-arabo-andalouse, il giorno 7 lug 2017
Sehr geehrter Kunde, Vielen Dank für Ihre positive Bewertung, es ist alles bis auf das Personal im Riad, wenn die Gäste zu schätzen wissen, mit noch mehr Engagement, sie versuchen, die besten lokalen Produkten, oder bereiten ihre eigenen ausgezeichnete Mahlzeiten, vor allem auf der großen Terrasse serviert, noch scheinen beste. Wir hatten ein paar Probleme mit WIFI, aufgrund der breiten Wand des Palazzo 1920/30, aber jetzt haben wir die Lösung gefunden. Chokrane Maa Salama

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff and location really can't be beat.
We had a great stay at this Riad. The location is amazing - right in the heart of it all, yet quiet. The staff was super helpful and friendly and truly enhanced our stay with their friendliness and helpfulness. They booked a session at a hammam for us that was quite a treat. We could explore the Medina and come back to cool down or rest anytime, it was so convenient. There was a miscommunication and the staff were under the impression that one of us was handicapped, so we were given a the first floor accessible room. I would say that the other rooms on the higher floors (which we saw) were nicer, but if you are handicapped they will go out of their way to make sure you are accommodated! Our room stayed quite cool without a/c, but they have them available if you need it - that is a bonus in the hot climate of Marrakesh.
Risposta di Gpaolo owner, il giorno 2 giu 2017
We did not expect so nice comments,even the Guests was so kind and collaborative,with us,because for a miscommunication we assigned them a basement floor Suite for people with low mobility,impossible to change because for all week we where fully booked. At the end the appreciate the Suite,Guests how don't like A/C it's the best solution,naturally fresh,because our 100 years old Palace,was build with the knowledge of the past,in summer,all activity was at basement floor. I promise next time,if you will desire,we let you to choose the Suite you like better. Thanks,we all, appreciate your availability,you are Great. Chouckrane

10/10 Eccellente

Tracey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful peaceful and welcoming
Staying at the Riad was one of life's special moments. The building itself is so beautiful and historic whilst the teams only wish is that you have a fabulous stay. Nothing was a problem for the staff and they went well above and beyond all expectations to make my stay with them enjoyable. The Riad itself is perfectly positioned to avoid getting lost on your way back to it. I've previously stayed in another Riad where I got lost several times. Abigail thank you to all the team
Risposta di Riad maison-arabo-andalouse, il giorno 28 mag 2017
Thanks dear Guest,we couldn't make to much for you because everything was perfect,just our discussion about your day schedule we discussed together during you breakfast at our big terrace,also io those moment you was enchanted by the baby storks just at short distance and the quite and silence ambience. Thanks to appreciate all this,we and Riad staff really appreciate. Hoping see you again,Choukrane.

10/10 Eccellente

Sharon, Toronto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely Moroccan decor and welcoming staff at Riad.
Was advised to phone ahead to and have taxi driver speak with hotel. When we arrived Mohamed met us and took our bags and guided us the short distance into the medina where the Riad is located. Once there the service was nothing but exemplary. We were tired but wanted lunch close by. No problem. A tasty lunch was made up and delivered to our room. After a rest Mohamed showed us how to get around in the surrounding walking streets. Breakfast was delicious and served where and when we wanted. Our room was a mini suite with terrace. Very exotic, to us, decor with comfortable bed and roomy shower. We enjoyed our stay and would definitely recommend Maison Arabo- Andalouse. Also it is well located in the medina to most of the tourist sites which a previous house we rented (and loved) wasn't which had us lost in the medina more than a few times. At the Maison it was easy in comparison to find our way around.
Risposta di Gpaolo, il giorno 30 mar 2017
Sorry for heavy blankets,but,especially your Suite,respect 100% the Berber Culture and life style,included the Bio knitted wool blankets,now we will ask ours Guests to choice. Thanks for appreciate ours service and welcome included the first way out to the main Square,you see!you found easy the way back to our Riad. Choukrane

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Risposta di General Manager, il giorno 13 dic 2016
Thanks,Dear Guest for your appreciation concerning all ours services. Soon we will improve your Suite with a new Veranda with a lots of planets, I Guest wish have Meals on own Suite will be possible from nest Summer. Choukrane Maa Salama

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Riad Maravilloso con Propietarios Fuera de serie
Es un sistema de hotelería que depende de la calidad de los anfitriones y del personal de servicio de la casa y el de la Maison Arabo-Andalouse es perfecto, los propietarios son absolutamente encantadaros, resolviern todas nuestras inquietudes y problemas. Nos consiguieron nuestros traslados y guias en la ciudad, todo perfecto y a precio justo. Las recomendaciones de restaurantes maravillosas. El desayuno del Riad maravilloso, atendiendo todos los detelles y nuestras preferencias.El interior de la casa es precioso y nuestra habitación una suite para 4 personas confortable, El personal de servicio excelente. nos sentimos agradecidos, seguros y sin duda contribuyeron inmensamente a que tuvieramos una estancia inolvidable en Marrakech. El Riad está en La Medina y la zona obviamente es de calles pequeñas, oscuras, no muy limpias pero así es toda la Medina y aunque uno puede alojarse en la zona hotelera tradicional, si no lo hace en un buen Riad como el Arabo se pierde buena parte del encanto de este país.
Una familia exquisita de América Latina, están muy satisfechos con su opinión, ya que, les gustó nuestra comida degustación con interés todo lo que cada día nos propusimos atrás, esperando a que se ordene tibia para beneficio de la gran terraza. Nos ocupamos, como para todos los invitados, organizar agradables excursiones a los lugares donde definitivamente detenerse para una visita o se rompen, a continuación, volver a nosotros para la próxima carrera en Spa con los que trabajamos o unas vacaciones relajantes con clases de cocina . Maravilloso, todo lo más "fantástico-------Chokrane Maa Salama

10/10 Eccellente

Cheryl, London

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Authentic Riad with outstanding customer service!
My partner and I spent 4 days at the Arabo-Andalouse - it truly made our fist visit to Marrakech a special and memorable one. The location was 5 minutes from the souk yet the Riad was situation in a quiet alley so it was perfect for us. The most remarkable point that made all the difference was the personable service and hospitality we received from manager Mohamed and his wife. No request was too much - the attention to detail and thoughtfulness made us feel extremely spoilt during our entire stay. The Riad was clean, organised, with good wifi and air-conditioning and the room was very spacious. We especially loved having a home cooked breakfast every morning on the rooftop surrounded by beautiful plants and a great view. If you're looking for an authentic Riad with a personal touch and excellent service - I would recommend the Arabo-Andalouse
Risposta di maison-arabo-andalouse@hotmail.fr, il giorno 13 dic 2016
I do not reply because i didn't want to influence the customers,now I know,we all like the comments posted and the sensibility each one feel almost when we stay like at private home,yes, we care ours Guests as for a Family member. Choukrane Maa Salama

10/10 Eccellente

Stefanie, London

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Riad with great service.
Fantastic Riad with excellent service and very close to the main square. The room was very comfortable and the breakfast on the rooftop terrace was fantastic.
Risposta di General Manager, il giorno 5 mar 2017
We particularly appreciate because also young people can appreciate the trough atmosphere in a 100years old Palace,with some missing but with the heart of the Staff always at your disposal. Thanks,we try to more and more for your comfort,without become a empty heart chains luxurious hotel. Choukrane

8/10 Buono

Chiranjoy, Bangalore India

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Authentic Place. Personalized service
If you want to experience authentic Marrakech at its best, stay at this Road. Old world to the core (there is no television) this place will be known for owner Paolo's attention to details and information about Marrakech, manager Mohammed Janat taking care of all nitty-gritties and Fatima's yummy breakfasts - cheese omelettes and crepes are to die for. It is very close to Medina and Jemma all Fena. Only two disappointments: they don't serve lunch or dinner and the bathrooms should have more modern amenities. While it is old world, there is a very good free WiFi in the rooms. And the air conditioning works too.
Risposta di maison-arabo-andalouse@hotmail .fr, il giorno 13 dic 2016
Sorry, we do have the television,on some Suite,but great part of you Kind Guests,you don't want. Of course, we do have on fireplace saloon,or Summer saloon very naturally fresh without A/C. Thanks,we appreciate your comments for personalize breakfast that Staff prepare for each of you.-------Choukrane

8/10 Buono

Alan, Glasgow, Scotland

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent location - great service
This was our first time in Marrakech and we didn't quite know what to expect. What a great welcome we got from GPaolo and his staff. Nothing was too much trouble - even arranging for me to visit a dentist having broken a tooth while flying out! Recommendations for eating, places to visit and trips to take helpfully provided by GPaolo; and all proved reliable. Breakfast on the terrace was a delight, and we enjoyed an excellent full Moroccan meal one evening in the riad, provided by the staff. The staff took care of us to the extent of one of them waiting on the street corner - on one occasion for a couple of hours - just to make sure we got back to the riad safely at night! Helpful tips on local customs including how to handle bartering in the souks. Excellent value all round.
Risposta di maison-arabo-andalouse, il giorno 5 mar 2017
You know,what we tried to realise on our Guest House it's like to be at home second house with not everything perfectly done but with 100% authentic,our Palace as more than 100 years and we try to defend and protect his age. Me,and the Staff,always at your disposition to give you more than possible Choukrane

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent accueil
Personnel très agréable et serviable.

10/10 Eccellente

børnefamilie, København

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Smukt æstetisk og helt igennem rene og fine værelser. Personalet var utrolig søde og behjælpelige med alt. Som børnefamilie, der ikke er meget for plastiklegepladser o.lign. var det en stor fornøjelse at kunne bo i et originalt byhus nær centrum, og som alligevel var roligt og stille i nattetimerne. Børnene kunne bruge den lille pool i hotellets lille indergård eller lege på tagterrassen på taget. Personalet og hotelejeren formåede at være vært på en helt unik og personlig måde, der gjorde vores ophold til en oplevelse i sig selv.

10/10 Eccellente

Smith, NY

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Riad - Family Travel
Our family of four stayed at the riad for four days during the month of August. We traveled with our two children (8 & 9) and stayed in the family suite, which was not only beautiful, but also roomy. The entire hotel was immaculate (even the bathroom in our room was beautiful & clean). Our room also had air conditioning and wifi. Since we were there in August I just want to point out that the hotel has a plunge pool (although small, we were very grateful for it!) The raid was close enough to the main square to walk, but far enough to have a quiet's night's sleep. Also, we were able to do laundry for very cheap. A large laundry bag cost us about 200 dirhams ($25). A great breakfast (including fresh fruit, coffee, tea, croissants, fresh bread, jam, etc..) was served beside the pool every morning. Mohammed attended to our every need and made us feel like family. The raid would not have been the same without the attentiveness of the staff.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Traditionelles Riad mit außgezeichnetem Service
Sehr schönes, liebevoll gepflegtes Riad, das marrokanisches Flair besitzt. Hier wird einem jeder Wunsch von den Augen abgelesen und man gibt einem wertvolle Tipps für die Erkundung von Marrakesch und auch Tagestouren außerhalb. Alles wird einem organisiert, sofern man es denn will. Hier fühlt man sich wie Zuhause. Auf der Dachterasse kann man entspannt das reichhaltige Frühstück genießen. Unser Zimmer war eine Suite, die wie es in den meisten Riads üblich ist, kein Fenster besaß. Was uns aber nicht gestört hat. Wer auf der Suche nach einer traditionellen Unterkunft ist, sollte sich das Riad nicht entgehen lassen. Tipps: Die Herboristerie Palais El Badia, an der und auch anderen Gewürzhändlern man immer vorbeikommt, zocken einen richtig ab. Die Riadmitarbeiter kaufen lassen und über das Hotel buchen.
Risposta di maison-arabo-andalouse, il giorno 5 mar 2017
Immer mehr "wir haben die Gäste in deutscher Sprache, sondern mit dem Herzen, manchmal mit Gesten, können wir einander verstehen, Sie haben erkannt, dass es zu Hause ist, und so viel Komfort und Exzesse werden sie hier nicht finden, sondern nur das Wesentliche und die Tatsache, mit der Liebe. Vielen Dank, zu wissen, wie man zu schätzen wissen Choukrane

10/10 Eccellente

Les Scandinaves

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very good experience
Well situated as most attractions within walking distance. Well equipped rooms with storage space and a mini safe. Missed reading lamps though. Nice roof terrace. Very friendly and helpful staff, always at your service.
Risposta di maison-arabo-andalouse, il giorno 5 mar 2017
Thanks,the roof private terrace it's very well appreciate,and you particularly love ,for that reason you book with 4 months in advance, me and the Staff particularly appreciate because you say you feel at home. Chokrane

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Comfort della camera
Close to the main attractions but basic
First the pro's: Maison Arabo Andalouse was very well located for all the of the main attractions (5-10 mins walk away from the main square and Souks). Additionally, Mohammed and the other staff were incredibly helpful. Mohammed really went out of his way to ensure that we found the right places and you could not have been a nicer host. Room is large, the bed is comfortable and the breakfast is fine. Now the cons: We did not find the Riad to be particularly comfortable - with cold floor and dull lighting - very difficult to find your room at night. We had booked for 3 nights but left after 1 as it did not meet our requirements of comfort (the shower and bathroom were cold and overall the room felt very basic), not really what we were expecting. The pool is also only available in the summer months and is small. I liaised with Paulo who was in Italy but responded to my emails. This is an ok Riad - but not value for money. For the same price, you can stay in pretty decent 4* hotel which is more comfortable/superior. Although, the hotels tend to be away from the Medina (20 min walk or short cab ride away).

10/10 Eccellente

Ali, Suffolk, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Home from home but a traditional Marrakesh Riad
One of the smoothest trips we have had from being met at the airport and driven to hotel through to checking in, receiving a welcome traditional Mint tea and shown to our room. Paolo and his staff were attentive and nothing was too much trouble throughout our stay. We felt very at home and would happily have stayed longer if we could. Everything was just as we had seen and read and we would recommend this Riad for anyone to stay in.

10/10 Eccellente

Marcus Hurley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Like staying with family
The day after booking we were emailed by the owner to ask about our flights and introduce himself. We continued our email correspondence right until departure, arranging airport transfer and looking at some tour options. We were met as arranged on arrival and taken to the Riad in a small road in a back street within a few minutes walk of the Badii Palace (the top floor of the riad has a view of the ruins) and 5-10 minutes to the Jemaa El Fna square. We were given tea and biscuits on arrival, shown our rooms and explained the procedure for locking the doors, heating etc. The room was very impressive - a huge private terrace, the bedroom, shower room and a lounge. It was all tastefully decorated and furnished in the Moroccan style. There were plenty of plug points for charging laptops etc but the wifi didn't reach our floor. However the views and terrace more than compensated for that! Paolo could not have been more helpful - any time we wanted to visit somewhere, be it an attraction, somewhere to eat or an excursion, he was on hand to help and advise, as well as providing endless glasses of mint tea! Everything - service, price, breakfast, decor is excellent. Paolo and his staff are, without exception, superb - friendly, courteous and helpful. We had a brilliant meal on the last evening, cooked by Fatima and served by Paolo - a delightful ending to a memorable stay.