Hi Alice,Thanks for taking the time to leave a review and we hope to see you again in the future.Warm regards,DaveDuty Manager

Hi Alice,Thanks for taking the time to leave a positive review and we hope to see you again in the near future.Warm regards,Dave

Hi Cristiano,Thanks for taking the time to leave positive feedback and we hope to see you again in the near future.Warm regards,DaveDuty Manager

Hi Cesare,Thank you for your feedback, we appreciate you choosing to stay with us and hope to see you again in the future.

Hi Masahito,Thanks for taking the time to leave feedback and we hope to see you again.Warm regards,Dave

Hi Rodney,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay at Best Western. It's great to know that you found our staff friendly, rooms clean, and our restaurant and bar enjoyable. We appreciate your kind words about our convenient location as well. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back on your next visit to Melbourne!Warm regards,Dave

Hi Kazuyo,Thanks for taking the time to leave feedback.Warm regards,DaveDuty Manager

Hi,Thanks for taking the time to leave positive feedback and we hope to see you again in the near future.Warm regards,Dave

Hi,Thanks for taking the time to leave positive feedback and we hope to see you again in the near future.Warm regards,Dave

Hi,Thanks for taking the time to leave feedback and we hope to see you again in the near future.Warm regards,Dave

Hi,Thanks for taking the time to leave feedback and we hope to see you again in the near future.Warm regards,Dave

Hi,Thanks for taking the time to leave feedback and we apologise for the shower door issue in your room.Warm regards,Dave

Hi Kiyotaka,Thanks for taking the time to leave a review and we hope to see you again in the future.Warm regards,Dave

Hi Mirna,It sounds like you were disappointed with the value proposition of the hotel, particularly in relation to the room size and lighting. Pricing and room size are essential factors that can significantly impact the overall guest experience. Thanks for taking the time to leave feedback and we will be taking your comments into consideration as we look at ways to improve our hotel guests experience.Warm regards,Dave

Hello,Thank you for sharing your experience, and we apologize for the inconveniences you encountered during your stay. Your feedback is valuable to us as it helps us identify areas for improvement.We are sorry to hear about the issues with room decoration, hazards, lighting, bathroom layout, door swipe cards, and cleaning consistency. Please rest assured that we take your feedback seriously and will address these concerns with our team to ensure they are rectified promptly.We strive to provide all our guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations on this occasion. Your comments will be used to improve our services and facilities for future guests.Warm regards,DaveDuty Manager

Hi Robert,Thanks for taking the time to leave a positive review and we hope to see you again in the near future.Warm regards,Dave

Hi Jodi,Thanks for taking the time to leave a positive review and we hope to see you again.Warm regards,Dave

Hi Donald,Thank you for sharing your feedback with us. We're glad to hear that you found the restaurant menu tasty. Regarding the room size and noise from the Metro, we apologize for any inconvenience caused. We understand that these factors can impact your stay, and we appreciate your understanding. Your comments will be taken into consideration as we strive to improve our accommodations and amenities.Warm regards,Dave

Hi Lynette,Thanks for taking the time to leave a positive review and we hope to see you again in the near future.Warm regards,Dave

Hi,Thanks for taking the time to leave positive feedback and we hope to see you again in the near future.Warm regards,Dave

Hi Neville,Thanks for taking the time to leave a positive review and we hope to see you again in the future.Warm regards,Dave

Hi Annette,We apologize for the inconvenience you experienced with the size of the shower door during your stay. Your feedback is valuable to us, and we will look into ways to improve the accessibility and comfort of our facilities for all guests. Thank you for bringing this to our attention!Warm regards,Dave

Hi Michele,Thanks for taking the time to leave a positive review and we hope to see you again in the near future.Warm regards,DaveDuty Manager

Hi Marnie,Thanks for leaving feedback and we hope to see you again.Warm regards,Dave

Hi Edward,Thanks for taking the time to leave a review and we hope to see you again.Warm regards,Dave

Hi Yuto,Thanks for taking the time to leave a positive review and we hope to see you again in the future.Warm regards,Dave

Hi Jim,We appreciate your feedback and apologize for any inconvenience caused by the size of the bathroom and shower room. We understand that everyone has different preferences and needs when it comes to accommodations. We're sorry to hear that this aspect of your stay did not meet your expectations. We'll take your comments into consideration as we strive to improve our facilities and provide a comfortable experience for all our guests.Warm regards,Dave

Hi Tsung Hui,Thanks for taking the time to leave a review and we hope to see you again in the future.Warm regards,Dave

Hi Kevin,Thanks for leaving a positive review and we hope to see you again.Warm regards,Dave

Hi Angelo,Thank you for sharing your feedback with us. We're glad to hear that our team was able to assist you and accommodate your needs by upgrading your room. We apologize for the initial inconvenience with the smell in your first room and appreciate your understanding. Your comments regarding room upgrades are duly noted, and we will strive to improve our accommodations for future guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,DaveDuty Manager

Hi Karryn,Thanks for taking the time to leave a positive review and we hope to see you again.Warm regards,Dave

Hi Douglas,Thanks for taking the time to leave positive feedback and we hope to see you again in the near future.Warm regards,Dave

Hi Caitlyn,We apologize for the disappointing experience you encountered during your stay with us. It's concerning to hear about the issues with cleanliness and the unpleasant smell in your room. We appreciate you bringing these concerns to our attention, and we will address them promptly to ensure they are not repeated in the future. Please know that this does not reflect the standards we strive to uphold, and we apologize for falling short of your expectations.Warm regards,Dave

Hi Tei,Thanks for taking the time to leave a review.Warm regards,Dave

Hi Minami,Thanks for leaving a positive review and we hope to see you again.Warm regards,Dave

Hello,We're glad to hear that you enjoyed the convenience of our location and the amenities provided in your room! It's wonderful to know that you found the linen, pillows, bed firmness, and hair dryer to your liking. We appreciate your positive feedback and hope to welcome you back for another comfortable stay in the future!Warm regards,Dave

Hi Eleanor,We're delighted to hear that you had a positive experience during your stay! It's fantastic to know that our staff were able to accommodate your early check-in request and that you found the room to be suitable for your needs as a solo traveler. Thank you for your feedback regarding the lighting and laundry facilities - we'll certainly take that into consideration for future improvements. We look forward to welcoming you back on your next visit to the area!Warm regards,Dave

Hi Melissa,Thanks for leaving a positive review.Warm regards,Dave

Hi Wendy,We're pleased to hear that you found the hotel clean and the staff friendly and helpful. While the rooms are on the smaller side, we appreciate your understanding, especially if it meets your needs for a good night's sleep and convenient location. Thank you for your feedback, and we hope to welcome you back for another positive experience.Warm regards,Dave

Hi Sebastien,Thank you for sharing your feedback. We apologize for the inconvenience caused by the limited elevator availability during your stay. We'll address the issue with the air conditioning to ensure guest comfort. We understand your concerns about the washroom size and appreciate your feedback. We hope to welcome you back for a better experience in the future.Warm regards,Dave

Hi Natalie,Thank you for sharing your positive experience from your recent stay at our hotel in Melbourne. We're delighted to hear that your check-in process was smooth and that you appreciated the early room availability. It's great to know that you found our staff to be nice and that the room met your expectations. We're glad that our daily room service exceeded your expectations, and we're pleased to offer this level of service at such a competitive rate.We apologize for any inconvenience caused by the temporary issue with the lift, but we're glad it was resolved promptly. It's fantastic to hear that our location suited your needs and that you found it convenient for transportation and exploring the city.Thank you for recommending us, and we're thrilled to hear that you found our hotel to be a great value for your trip. We appreciate your feedback, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! If you have any further questions or if there's anything else we can assist you with, please feel free to let us know.Warm regards,Dave

Hello,Thank you for your detailed feedback about your recent stay at Best Western in the CBD. We appreciate your compliments about the cozy room and convenient location, and we're glad to hear that you were generally satisfied with your choice of accommodation.We apologize for the inconvenience caused by the noise from neighboring guests and the cleanliness issue with the spider web in the bathroom. We take such feedback seriously and will address these issues with our housekeeping and maintenance teams to ensure that similar problems do not occur in the future.Warm regards,Dave

Hi Melanie,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We'll certainly look into the issues you've raised, particularly regarding the bed comfort and the clarity of information about the car park's distance. Your comments will help us improve our services and ensure a better experience for future guests. If there's anything else we can do to assist you or if you have any further concerns, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back under better circumstances.Warm regards,Dave

Hi Jennifer,Thanks for taking the time to leave a review and we hope to see you again.Warm regards,DaveDuty Manager

Hi Porsha,Thanks for taking the time to leave a review and we hope to see you again.Warm regards,DaveDuty Manager

Hi Robert,Thanks for taking the time to leave a positive review and we hope to see you again in the future.Warm regards,DaveDuty Manager

Hi Sibylle,Thanks for taking the time to leave a positive review and we hope to see you again in the future.Warm regards,DaveDuty Manager

Hi Daniel,Thanks for taking the time to leave a review and we hope to see you again in the future.Warm regards,DaveDuty Manager

Hi Kerry,Thanks for taking the time to leave a positive review and we hope to see you again in the future.Warm regards,DaveDuty Manager

Hi Daniel,Thanks for taking the time to leave a review and we hope to see you again in the future.Warm regards,DaveDuty Manager