Thanks for the great review!

Dear Nicholas, Thank you for your review, and for staying with us at The Cadillac Hotel. I am truly sorry that your experience was not to your expectations. The service you describe is certainly not typical of our resort. That said, feedback like yours is helpful to improve the guest experience. Please feel free to reach out to me directly if you would like to discuss your stay further. Thank you again, and I hope we'll have the opportunity to welcome you back.

Dear Congxin, Thank you for taking your time to leave your review, and we are sorry that your stay was not to your expectations. Providing exceptional service and ensuring our guests have a memorable experience is our top priority. Our apologies for falling short on that experience during your stay. Please feel free to contact me if you wish to further discuss your stay.In the mean time, we hope to have the opportunity to welcome you back to our hotel

Great day Maria,Thank you so much for your kind feedback.We look forward to hosting you at our resort again.

Dear Amy, Thank you for taking your time to share your feedback with us, and our apologies for for not meeting your expectations. This is certainly not indicative of the service experience we strive to provide on a daily basis. I would welcome the opportunity to speak further regarding your stay. Please feel free to contact me at the hotel, at your convenience. In the meantime, thank you again for sharing your feedback, which is always appreciated.

Dear Andrea, Thank you for staying with us at The Cadillac Hotel and for sharing your experience. We so appreciate your feedback. I'm happy to see that you enjoyed our beautiful hotel.We look forward to hosting you again soon for another revitalizing visit.

Great day Abduvadud,Thank you so much for your kind feedback. It was a pleasure hosting you at our resort.We look forward to your next stay with us.

Great day Kamylah,Thank you so much for your kind feedback. It was a pleasure hosting you at our resort.We look forward to your next stay with us.

Angelica,We are delighted that you had such a wonderful experience. Thank you for celebrating your birthday with us. We hope you stay with us should your future travels bring you back to Miami Beach.

Great day Olena,Thank you for your feedback.We look forward to hosting you at our resort again.

Dear Roy,Thank you for taking the time to share your feedback. We hope to have the opportunity to welcome you back at our resort.

Thank you for taking the time to fill out the survey. We are delighted that you had a great time at The Cadillac while visiting Miami Beach. We hope that you return soon.

Dear Kristyn,We are delighted to know you had a wonderful stay.We hope to welcome you back soon!

Dear Nicole,Thank you for taking the time to share your feedback.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.

Dear Gladys,Thank you for choosing us!Warm regards

Dear Jamie,Thank you so much for your kind feedback.We look forward to hosting you at our resort again.

Dear Maureen,Thank you for taking a few moments to provide your feedback on your recent stay. We apologize for the delay on your room readiness. We always welcome our guest feedback and take your concerns seriously. We use it as a tool to prioritize training with our teams.

Great day Kimberly,Thank you so much for your kind feedback. We will share it with Miguel.We look forward to your next stay with us.

Dear Jill,Thank you for taking the time to let us know about your experience.We always welcome our guest feedback and take your concerns seriously. We use this as a tool to prioritize training with our teams.

Great day Colin,Thank you so much for your kind feedback.We look forward to your next stay with us.

Dear Kristin,Thank you for staying with us!We apologize for the inconveniences experienced!Warm regards

Dear Miguel,Thank you for your kind feedback. We look forward to your next stay with us.

Dear Shellie,Thank you for staying with us at the Cadillac Hotel & Beach Club.We appreciate your feedback.

Dear Taek-JoonThank you for choosing us and for sharing your valuable feedback!

Dear Josephine,We apologize for the inconveniences experienced!We hope you give us a second chance.

Dear Laura,We are saddened to read this review. We strive everyday to make sure our guests have a memorable stay and this is not our standards.We hope you give us a second chance to make sure we exceed your expectations.Warm regards

Dear Gianna,We are delighted to know you enjoyed your stay!Warm regards,

Dear Clarenz,We would like to hear more about your stay.Please kindly let us know!

Thank you so much for your positive feedback! We are glad to hear that you enjoyed your stay.

Thank you for your amazing review! We appreciate your feedback and will be sharing your feedback with the team!

Dear Jasmine,Thank you for staying with us! We hope you welcome you back!

Dear Ashley,We would like to hear more about your stay.We are saddened to know it was not a memorable one.

Hello, Thank you for your positive feedback. We are delighted to hear that you had such a great experience at our hotel! This feedback has been sent to Wesley's manager so that they can share it with him and celebrate a job well done. This means the world to us!

Hello, Thank you for taking the time to share your feedback with us. I regret to read of the misstep in service you endured and sincerely apologize for any inconvenience you had during your stay. Should you like to discuss your time with us in further detail, please do not hesitate to let us know.

Great day Yvette, Thank you for your kind feedback. We look forward to your next stay with us.

Dear Jennifer,We would like to thank you for taking the time to share your experience.We hope to see you back!

Hello Jasmine,Thank you so much for choosing us.We are happy to know you had a memorable stay.

Dear Makana,Thank you for your kind feedback!We hope to see you again!

We appreciate your kind review and look forward to hosting you again soon!

Thank you for choosing to stay with us! We hope to see you again soon!

Great day Lia,Thank you for your kind feedback.We look forward to your next stay with us.

Hello Barbara,We appreciate you!Thank you for staying with us!

Dear Kevin,We apologize for the inconveniences experienced during your stay.We strive to provide exceptional customer service.We hope you give us a second chance.

Dear Olivia,We are glad to know you enjoyed our amenities.We hope to see you again!

Dear Deborah!Thank you for your kind feedback!We hope to host you again!

Dear Rami,Thank you for choosing us!

Dear Jordan,We are saddened to know your stay was not up to expectations.We would like to hear more about your stay.

Hello, Thank you so much for your positive review. This feedback has been shared with our team. We look forward to having you back in the future!

Hello, Thank you for sharing your positive feedback with us we really appreciate. We will be sharing this feedback with our associates and we look forward to welcoming you back to our property.