Lounge

Recensioni per Miami Marriott Biscayne Bay

4 out of 5
Miami Marriott Biscayne Bay
1633 N Bayshore Dr, Miami, FL

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 224 su 346 recensioni" "
Valutazione di 8 - Buono. 61 su 346 recensioni" "
Valutazione di 6 - Soddisfacente. 32 su 346 recensioni" "
Valutazione di 4 - Scarso. 12 su 346 recensioni" "
Valutazione di 2 - Terribile. 17 su 346 recensioni" "

9,2/10

Pulizia

8,6/10

Personale e servizio

8,8/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

LINDA

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I wish i arrived earlier in the day to enjoy the ambiance of the hotel.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Lei, Irvine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Have an early check in and late check out
Soggiorno di 2 notti ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 1 mag 2024
Dear Lei, Thank you for awarding Miami Marriott Biscayne Bay a perfect rating. We are thrilled to hear that we exceeded your expectations and were able to accommodate your early check-in and late check-out requests. We strive to provide a seamless and relaxing experience for all our guests, and knowing we facilitated your travel schedule is very rewarding. We hope you had a wonderful stay in Miami and look forward to welcoming you back again soon.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

james

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
very nice high rise hotel with all the amenities, good location
Soggiorno di 2 notti ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 30 apr 2024
Dear James, Thank you for making us a part of your travel plans and for taking the time to share your review. Our goal is to curate an unforgettable guest experience through the contemporary elegance of our property and its prime location, complemented by a comprehensive selection of amenities. Therefore, it is incredibly rewarding to know that these aspects enhanced your stay and contributed to a stellar visit. We loved having you as our guest, and we cannot wait to welcome you back to Miami Marriott Biscayne Bay.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Erik, New York

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 3 notti ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 29 apr 2024
Dear Erik, At Miami Marriott Biscayne Bay, we take pride in ensuring the utmost satisfaction of all our guests. Therefore, we are thrilled to hear that you had a fabulous stay. Thank you for taking the time to share your experience with fellow travelers. We look forward to seeing you again whenever your travels bring you back to Miami.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Anne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful view, clean. Could walk around the area. A park was very close. Had restaurant and bar. Great place!
Soggiorno di 4 notti ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 29 apr 2024
Dear Anne, Your kind review of Miami Marriott Biscayne Bay is deeply appreciated. Guest satisfaction is our ultimate priority, and we are thrilled you had a thoroughly enjoyable stay. Our dedicated team meticulously prioritizes cleanliness, ensuring a haven of comfort for all our guests. Therefore, we are grateful that you found your accommodations and the entire property impeccably maintained. Furthermore, it is nice to know that the breathtaking views and convenient location resonated with you. Gold Coast Kitchen + Cocktails is designed to be a culinary paradise, and we are delighted you savored the experience. It was truly a privilege to host you, and we look forward to welcoming you back for another unforgettable visit.Maria Scafuro, Senior Rooms Operation Manager

8/10 Buono

JOSE MANUEL

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Muy buena ubicacion
Soggiorno di 2 notti ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 28 apr 2024
Dear Mr. Manuel, What an awesome review. We are so glad our location worked out perfect for you, and we can't wait to have you back at Miami Marriott Biscayne Bay.Maria ScafuroSenior Rooms Operation Manager

10/10 Eccellente

Gwen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 28 apr 2024
Dear Gwen, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Miami Marriott Biscayne Bay.Maria ScafuroSenior Rooms Operation Manager

10/10 Eccellente

Raymond

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Best
Soggiorno di 2 notti ad aprile 2024
Risposta di Senior Rooms Operation Manager  , il giorno 24 apr 2024
Dear Raymond, We are thrilled to receive your kind feedback about your stay at Miami Marriott Biscayne Bay. Our entire team is dedicated to providing each guest with an exceptional experience; therefore, we are glad that you had a fulfilling and enriching visit. Thank you for recognizing our efforts; it means a lot to us. We are honored to have served you as our guest, and we would love the opportunity to welcome you back the next time you are in Miami.Maria Scafuro, Senior Rooms Operation Manager

8/10 Buono

Sabrina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Proximity to port and airport. Clean. Water provided. Could use resort fee for accommodations.
Soggiorno di 1 notte ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 24 apr 2024
Dear Sabrina, We are delighted to learn that we exceeded your expectations and that you had a pleasant stay. Our amenities, service, and convenience make us a great place to call home when visiting Miami. Thank you for choosing Miami Marriott Biscayne Bay and for your kind review. We enjoyed having you as our guest and look forward to welcoming you back on your next visit.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

IGOR, miami

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
FRIENDLY STAFF
Soggiorno di 1 notte ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 23 apr 2024
Dear Igor, We are delighted to hear that you had a great time at Miami Marriott Biscayne Bay and that our team took excellent care of you. Our crew is the heartbeat of our hotel, dedicated to creating memorable vacations for our guests, and they will be pleased to know they played a significant role in making your stay with us so enjoyable. Thank you for making us part of your Miami adventure. We look forward to serving you again soon.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Arley, Tehornton

Mi è piaciuto: Pulizia
Soggiorno di 4 notti ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 21 apr 2024
Dear Arley, We are delighted with your rating. It is wonderful to know that you enjoyed so much about your time at Miami Marriott Biscayne Bay. It was our pleasure hosting you, and we look forward to serving you again in the future. Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Courtney

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay!
Soggiorno di 1 notte ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 18 apr 2024
Dear Courtney, We are absolutely thrilled to hear that you loved everything at Miami Marriott Biscayne Bay! Your happiness is our top priority, and we are overjoyed that we were able to provide you with an exceptional experience. It was our pleasure to serve you, and we cannot wait to welcome you back for more wonderful moments in the future.Maria ScafuroSenior Rooms Operation Manager

10/10 Eccellente

Charles

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient, friendly, staff. Hotel was clean.
Soggiorno di 1 notte ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 17 apr 2024
Dear Charles, Thank you for being our guest and for taking the time to share your generous review of our hotel and staff. Your recognition for exceeding expectations is truly gratifying, and we are pleased to learn that you enjoyed your stay. It was our pleasure hosting your visit, and we would be delighted to welcome you back soon for another outstanding experience at Miami Marriott Biscayne Bay. Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Thomas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I of the best Birthdays i ever had turn 53 there i love will be back soon
Soggiorno di 2 notti ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 16 apr 2024
Dear Thomas, We are thrilled to have been a part of your special birthday celebration. It brings us immense joy to hear that your stay with us at Miami Marriott Biscayne Bay contributed to such a memorable occasion. Thank you for choosing us to mark this milestone in your life, and we are delighted to hear that you plan to return soon. We look forward to welcoming you back for many more memorable experiences.Maria Scafuro, Senior Rooms Operation Manager

2/10 Terribile

Nancy

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 16 apr 2024
Dear Nancy, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless visit; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Scott, Orlando

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful views of the bay.
Soggiorno di 2 notti ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 15 apr 2024
Dear Scott, We appreciate your review of your recent stay at Miami Marriott Biscayne Bay. The stunning views of Biscayne Bay are truly a standout feature of our property, and we are delighted that you had the opportunity to enjoy them firsthand and that they added to your memorable experience. It was a pleasure hosting you, and we look forward to welcoming you back soon.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 15 apr 2024
Dear David, Thank you for the generous rating. We appreciate you including Miami Marriott Biscayne Bay in your travel plans. It was an honor for us to have provided you with a wonderful stay, and we have even more good times planned for the next time you stop by. Until then, we wish you all the best, and we look forward to your next visit.Maria Scafuro, Senior Rooms Operation Manager

6/10 Soddisfacente

Kristin-Ann, Millbrook

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
As a family of 6, when I book hotels I look at the amenities. I knew we needed access to a washer/dryer. Both washers were broken. Which was a major inconvenience because we were leaving for a cruise. I have stayed at other hotels that make arrangements for guest to use neighboring hotels laundry facilities.
Soggiorno di 2 notti ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 14 apr 2024
Dear Kristin-Ann, Thank you for taking the time to evaluate your visit. We would like to apologize for the inconvenience of the out-of-order washers, particularly considering your need for clean clothes before your cruise. Ensuring that our guests have access to necessary amenities is a priority for us, and we regret falling short in this aspect during your time with us. Please be assured that we will address this issue appropriately with our maintenance team, and we will ensure that such instances do not recur. We apologize for any frustration this may have caused and appreciate your understanding and patience. We sincerely hope you were able to enjoy other aspects of your stay with us. If your travels bring you back to the area, we would welcome the opportunity to provide you with a more seamless experience.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Keith

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice Ocean view
Soggiorno di 1 notte ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 14 apr 2024
Dear Keith, Thank you for your kind words. We are so pleased to hear that you enjoyed the breathtaking views overlooking our accommodations here at Miami Marriott Biscayne Bay. We take great pride in our location, and it is always a pleasure to know that our guests appreciate it too. We look forward to welcoming you back soon for another unforgettable experience. Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Amber

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice views and staff. Very clean rooms and definitely would stay again
Soggiorno di 4 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 13 apr 2024
Dear Amber, Thank you for taking the time to leave a review of your recent stay at Miami Marriott Biscayne Bay. We are delighted to hear that your experience with us was excellent from start to finish and that you were particularly impressed with our outstanding service and well-maintained accommodations. Your recognition of our efforts is much appreciated. We are pleased to have made your stay memorable and are thrilled to hear that you plan to return soon. We look forward to welcoming you back.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Chelsey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing stay! Staff was super friendly and helpful. The room had an amazing view and was super spacious. Will stay here again on my next Miami trip.
Soggiorno di 4 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 12 apr 2024
Dear Chelsey, Thank you for your generous feedback. We are pleased your stay at Miami Marriott Biscayne Bay was perfect in every aspect and that you loved our spacious room with stunning views. We are also glad that our team took excellent care of you. We believe we have the best of the best and they will enjoy hearing your compliments. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Maria Scafuro,Senior Rooms Operation Manager

10/10 Eccellente

ivania

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelent
Soggiorno di 3 notti ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 10 apr 2024
Dear Ivania, We are delighted you had a memorable stay at Miami Marriott Biscayne Bay. Your feedback truly motivates us. Our entire team works hard to create exceptional experiences, and your recognition means a lot. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon. In the meantime, we wish you safe travels and many happy adventures. Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Yolanda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was clean and quiet. Great location!
Soggiorno di 4 notti ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 9 apr 2024
Dear Yolanda, Thank you for being our guest and for sharing your experience with fellow travelers. We are delighted to have exceeded your expectations, and we believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Miami Marriott Biscayne Bay your home away from home whenever your travels bring you to our area.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Carole

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed one night prior to going on cruise great location you can see your cruise ships coming and going. Rooms very clean and comfortable. Staff very good
Soggiorno di 1 notte ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 8 apr 2024
Dear Carole, Thank you for choosing Miami Marriott Biscayne Bay for your pre-cruise stay and for sharing your wonderful review. We are thrilled to hear that our prime location met your travel needs perfectly. It is also nice to know that you enjoyed the comfort of our well-kept accommodations and that our associates provided you with excellent service. We appreciate your kind words and hope you had an amazing time on your cruise. Should your travels bring you back to Miami in the future, we would love to welcome you again.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Maria Del Rosario

Soggiorno di 3 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 27 apr 2024
Dear Ms. Del Rosario, We are thrilled to see your great rating. Your satisfaction is important to us, and we are glad you enjoyed your stay at Miami Marriott Biscayne Bay. If you ever have any thoughts to share or if there is anything we can do to enhance your future visits further, please do not hesitate to let us know. Thank you for choosing us for your time in Miami; we look forward to seeing you again soon. Maria Scafuro, Senior Rooms Operation Manager

2/10 Terribile

Monica

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 8 apr 2024
Dear Monica, We truly value your feedback, and we regret that we fell short of meeting your expectations on this occasion. Providing exceptional hospitality is our top priority, and we apologize for any shortcomings during your stay. We sincerely hope you will consider giving us another opportunity to provide you with the experience you deserve. Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Mabel, Ponce

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 8 apr 2024
Dear Mabel, Your generous rating made our day. We are dedicated to providing every guest with a great experience at Miami Marriott Biscayne Bay, and we appreciate you taking the time to leave your feedback. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Monique

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff are all very courteous and helpful.
Soggiorno di 1 notte ad aprile 2024
Risposta di Senior Rooms Operation Manager, il giorno 6 apr 2024
Dear Monique, It is wonderful to hear that you had a fantastic experience at Miami Marriott Biscayne Bay and that our team provided you with exceptional care. Our dedicated crew takes great pride in ensuring that our guests have memorable vacations, and your kind words will certainly uplift their spirits. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Randi

Soggiorno di 1 notte a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 7 apr 2024
Dear Randi, We appreciate you taking the time to share your positive rating of your recent stay at Miami Marriott Biscayne Bay. Your satisfaction is of the utmost importance to us, and we are glad that you enjoyed every aspect of your experience with us. Thank you for being our guest. We look forward to your next visit.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Evelin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel cómodo y práctico
Soggiorno di 2 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 5 apr 2024
Dear Evelin, Your kind words about our hotel truly make our day. Creating a seamless and enjoyable experience for all our guests is our top priority, and knowing we delivered on all aspects of your visit is incredibly rewarding. Thank you for being our guest at Miami Marriott Biscayne Bay. We are always looking for ways to make your next stay even better, and we look forward to welcoming you back soon.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Charles, Phoenix

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great room. Mgt has a lot to be desired
Soggiorno di 1 notte a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 5 apr 2024
Dear Charles, We are delighted to hear that you had a pleasant stay at Miami Marriott Biscayne Bay, and it is wonderful to know that you found relaxation in your room, especially with the stunning views of Biscayne Bay and downtown Miami. We are always looking for ways to improve our guest experience and sincerely appreciate your input on how we can enhance our management practices. It was a pleasure hosting your visit, and we look forward to welcoming you back soon. Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Christopher

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property would stay here again.
Soggiorno di 3 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 4 apr 2024
Dear Christopher, We are delighted to hear about your positive experience at Miami Marriott Biscayne Bay. Knowing that you enjoyed your stay and are already planning to return brings us great joy. Our team strives to provide exceptional service, and we appreciate you taking the time to acknowledge our efforts. We look forward to welcoming you back for another fantastic stay soon. Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

George, Santos

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfeito! Nada a reclamar!
Soggiorno di 2 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 3 apr 2024
Dear George, We are delighted to know that you thoroughly enjoyed your stay. Our highest priority is making sure you have an exceptional experience in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking the time out of your day to recognize our efforts. We look forward to welcoming you back to Miami Marriott Biscayne Bay soon.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Charity

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Service was seamless. Hotel was clean and beautifully renovated.
Soggiorno di 2 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 3 apr 2024
Dear Charity, We greatly appreciate you taking the time to let fellow travelers know about your enjoyable experience here at Miami Marriott Biscayne Bay. Your mention of our newly renovated accommodations is delightful to hear, and we are thrilled that our guests are loving our new look. Furthermore, your acknowledgement of our service is much appreciated, and it is rewarding to know that we exceeded expectations. It was a pleasure hosting you, and we look forward to seeing you again very soon. Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Sharon Marie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice having a floor mirror, also a plus having lighting in the closet. Room could use more outlets.
Soggiorno di 2 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 3 apr 2024
Dear Ms. Marie, Thank you for being our guest at Miami Marriott Biscayne Bay. We are pleased that we could exceed your expectations and that you particularly enjoyed our well-maintained accommodations and in-room amenities. We value all of your input, as we always appreciate knowing what our guests love most about our hotel. It was a pleasure hosting you, and we look forward to your travels bringing you back to enjoy more of what we have to offer. Maria Scafuro, Senior Rooms Operation Manager

8/10 Buono

sarah

Soggiorno di 2 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 22 apr 2024
Dear Sarah, Thank you for the outstanding rating. We are delighted your time at Miami Marriott Biscayne Bay was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Divya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing experience the view from balcony is just so good!
Soggiorno di 2 notti a marzo 2024
Risposta di Senior Rooms Operations Manager, il giorno 2 apr 2024
Dear Divya, We are delighted you had a fulfilling stay at Miami Marriott Biscayne Bay. It is always wonderful to learn from our guests how the incredible views helped to elevate their visit, and we are glad this was your experience as well. We are glad you could enjoy your time here. Thank you for the generous review, and we look forward to hosting you again for another outstanding stay.Maria Scafuro,Senior Rooms Operation Manager

10/10 Eccellente

Omar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 3 apr 2024
Dear Omar, Knowing you enjoyed every aspect of your stay at Miami Marriott Biscayne Bay is why we do what we do. Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Swati

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a great stay at the Marriott! It was convenient located in an area to see all the Miami sites (Miami Design District, Wynwood Walls, Bayside, and others). The pool at the hotel was nice as well, slightly smaller then expected. The gym was really nice, spacious and clean. The lobby (and rest rooms) was really nice as well for a change on scenery from the room. The room with balcony overlooked the city & part of the bay. We were a little confused with the daily $35 for the food/beverage, the concierge initially told us it could be used for the Pool table & fitness classes. We ended up using it only for food. The room & balcony was nice, it over looked the city & bay. The construction on site was loud, but manageable with doors closed.
Soggiorno di 3 notti a marzo 2024
Risposta di Senior Rooms Operations Manager, il giorno 3 apr 2024
Dear Swati, Thank you for allowing Miami Marriott Biscayne Bay the opportunity to welcome you. We are so glad our location worked out perfect for you and that you could experience a refreshing swim in our pool. We also feel pleased to know that you could soak in the amazing views and that you liked our modern property during your great stay. Having said that, we regret the inconvenience you had due to the concern outlined. Your review is highly appreciated, and we hope to welcome you back to our hotel.Maria ScafuroSenior Rooms Operation Manager

6/10 Soddisfacente

Lynette

Soggiorno di 3 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 20 apr 2024
Dear Lynette, Thank you for taking the time to leave your rating. We take pride in providing exceptional service; however, we regret if we did not meet these expectations during your stay. We look forward to another opportunity to provide you with a much-improved visit. Thank you again, and safe travels.Maria Scafuro, Senior Rooms Operation Manager

8/10 Buono

Mateusz

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 31 mar 2024
Dear Mateusz, We sincerely appreciate your positive rating following your recent stay at Miami Marriott Biscayne Bay. We are delighted to have provided you with a satisfying visit. It was a pleasure hosting you, and we look forward to the opportunity to welcome you back for another enjoyable visit.Maria Scafuro, Senior Rooms Operation Manager

10/10 Eccellente

Lowanda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The decor was very nice. I LOVED the convenience of Starbucks in the lobby. Although I did not use it on this stay, I also would have liked the convenience of Hertz at the hotel.
Soggiorno di 1 notte a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 28 mar 2024
Dear Lowanda, Thank you for your review of your recent stay at Miami Marriott Biscayne Bay. We are delighted to know you had a fantastic visit and that you loved our decor. We are also happy to read about your experience at our Coffee House, The Market. Furthermore, we are grateful for your additional feedback, as we are always in pursuit to strengthen our guest's experience. Thank you again, and we look forward to welcoming you back whenever your travels bring you to Miami.Maria ScafuroSenior Rooms Operation Manager

10/10 Eccellente

Jo Lyn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is absolutely beautiful! We picked this hotel because of it's proximity to the cruise port and I'm So glad we did! Wonderful views, knowledgeable and friendly staff, delicious food in the restaurant sitting beside the ocean, clean comfortable rooms, what a wonderful experience. We will definitely stay here again.
Soggiorno di 1 notte a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 26 mar 2024
Dear M. Lyn, Thank you for staying at Miami Marriott Biscayne Bay and sharing your feedback. We are thrilled to know you were pleased with our ideal location, well-maintained property, and courteous associates. We also appreciate you mentioning our excellent views, exceptional accommodations, and delicious food at our on-site restaurant. It was a pleasure to host you, and we look forward to your return visit. Maria ScafuroSenior Rooms Operation Manager

10/10 Eccellente

Keron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Lilly was a dream! We came in earlier than check in and only expected to be able to leave our bags. Lilly, however, took the extra care to get us settled in and checked in early, giving us plenty of time to eat at the restaurant and explore the city. The room was lovely and very clean. Our only issue was the extremely long wait for maintenance to address a clogged shower drain, but everything else was fantastic and we will definitely come back!
Soggiorno di 1 notte a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 26 mar 2024
Dear Keron, Thank you for choosing Miami Marriott Biscayne Bay and sharing your experience. We are delighted to know you were pleased with our thoughtful hospitality and refreshing accommodations. We also appreciate you recognizing Lilly for her efforts. We will surely share your compliments with her. However, we apologize for the maintenance issues you enocuntered during your visit, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to welcoming you back soon.Maria ScafuroSenior Rooms Operation Manager

10/10 Eccellente

John

This property was perfectly located for us as we had tickets to performances at the Adrienne Arsht Center. It is also connected to The Grand shopping Mall. We had wonderful meals at The Gold Coast in the hotel and Primo’s Italian Kitchen in The Grand. Our room had a spectacular view of Biscayne Bay. Overall we had a wonderful experience during this stay in Miami.
Soggiorno di 2 notti a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 25 mar 2024
Dear John, Thank you for sharing your experience. We are so happy our excellent location helped to make your time with us outstanding. It is wonderful to know you loved the stunning views from your room and dining at our on-site restaurant, Gold Coast Kitchen + Cocktails. We wish you safe travels in the future, and we hope they bring you back to Miami Marriott Biscayne Bay soon.Maria ScafuroSenior Rooms Operation Manager

6/10 Soddisfacente

James

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Food at the restaurant was terrible and overpriced. 45 minutes to get breakfast to go and it was awful!!! Very overpriced for what you get.
Soggiorno di 1 notte a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 25 mar 2024
Dear James, Thanks so much for the review. We value every bit of feedback-good, bad or in-between. We regret the issues you had with our food offerings and the wait time you experienced during breakfast. We want to get it right every single time and we are taking steps to ensure this is not repeated. We wish you the best in your travels and hope to see you again.Maria ScafuroSenior Rooms Operation Manager

10/10 Eccellente

Thomas

Soggiorno di 1 notte a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 12 apr 2024
Dear Thomas, Short, sweet, and to the point - thanks for choosing Miami Marriott Biscayne Bay for your vacation. Come back soon!Maria Scafuro,Senior Rooms Operation Manager

8/10 Buono

Marlene

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The restaurant service and food I would rate as a one. Once the hostess sat us we were ignored for 20 minutes. We finally had to flag someone down. Once our order was taken we waited 30 minutes for it. On the eggs bene the hollandaise sauce was broken and running all over the plate
Soggiorno di 1 notte a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 19 mar 2024
Dear Marlene, Thank you for sharing your review with us. We are sorry to hear about your disappointing experience at our restaurant. Please accept our sincere apologies for the delay in service and the issues with your food. This is certainly not the standard of service we aim to provide, and we will address these concerns with our restaurant team to ensure improvements are made. Your feedback is invaluable, as it helps us enhance the dining experience for all our guests. We appreciate your patience and hope to have the opportunity to welcome you back for a better visit in the future.Maria Scafuro, Senior Rooms Operation Manager

8/10 Buono

Sang

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Like the view and the two double bed option
Soggiorno di 1 notte a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 17 mar 2024
Dear Sang, Thank you for sharing your positive experience at Miami Marriott Biscayne Bay! We are delighted to hear that you enjoyed the view from your room and appreciated the option of two double beds. We hope you had a memorable stay, and we look forward to welcoming you back again soon for another great experience.Maria Scafuro,Senior Rooms Operation Manager

10/10 Eccellente

Charles

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Senior Rooms Operation Manager, il giorno 17 mar 2024
Dear Charles, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Miami Marriott Biscayne Bay.Maria Scafuro,Senior Rooms Operation Manager