Escursioni in barca

Recensioni per Provident Doral at the Blue Miami

4 out of 5
Provident Doral at the Blue Miami
5300 NW 87 Avenue, Doral, FL

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 396 su 1004 recensioni" "
Valutazione di 8 - Buono. 229 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 163 su 1004 recensioni" "
Valutazione di 4 - Scarso. 90 su 1004 recensioni" "
Valutazione di 2 - Terribile. 126 su 1004 recensioni" "

7,4/10

Pulizia

7,6/10

Personale e servizio

7,6/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

4/10 Scarso

stefano

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a dicembre 2023
Risposta di Customer Service, il giorno 7 dic 2023
Stefano, it's unfortunate to see your rating. If you had any specific issues during your stay, we encourage you to share those with us. We continually aim to improve our guests' experience and your feedback is essential for that process. Your next stay could be a more pleasant one.

8/10 Buono

Giordano

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Struttura non nuovissima tenuta discretamente .
Risposta di Reservations Department, il giorno 18 dic 2022
Hello Giordano, thanks for the feedback.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Alloggio di dimensioni incredibili, strategica la posizione vicino all’aeroporto
Soggiorno di 1 notte a febbraio 2020
Risposta di Antonio Avendano , il giorno 1 mar 2020
We are so happy to have had you stay with us and happy to hear that you loved our rooms. They most definitely are very spacious and there is no comparison any where else. We hope to see you back soon.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
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Soggiorno di 2 notti a dicembre 2019
Risposta di Antonio Avendano , il giorno 1 gen 2020
Thank you for staying with us. We hope to see you back soon.

10/10 Eccellente

Pedro

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Pedro, it's wonderful to hear you found your stay at Provident Doral at The Blue Miami to be good. We're grateful for your review and we look forward to serving you again in the future!

6/10 Soddisfacente

Davíd, Horsham

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Some things are already very old, for example, television.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Davíd, we appreciate your feedback and are happy you stayed with us. We're consistently looking into updating our amenities and it's valuable to hear from our guests about these aspects. Rest assured this is on our radar for future improvements. We are looking forward to welcoming you back and offering a more enjoyable experience.

2/10 Terribile

Tanesha

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really wanted to love this property, but unfortunately, it was not worth the price. The smell of mold was overwhelming, and now I am feeling sick because I am convinced there was mold in my room. The distance from the front was also a challenge for me as a disabled person, requiring a ride on the golf cart which never arrived. The language barrier only added to the frustration. While the room was spacious, the tub was filthy, and I was disappointed to learn that they do not clean the rooms until after you leave, and it comes with an extra charge. The room service food was cold, adding to the overall negative experience. At $400 for two nights, it was a steep price to pay for such disappointments. To make matters worse, the elevator stopped working, leaving me to rely on the help of a total stranger to get to my room. I strongly urge others to consider alternative accommodations in Florida, as the cost may be high but the risks of getting sick from mold or staying in unclean rooms are not worth it. I was truly saddened by the discrepancy between the online appearance and the reality of my stay. When considering reviews, it's important to take them seriously. In my own experience, I trusted this property and ended up getting sick without any communication or assistance from the hotel. It was a complete letdown. I would strongly advise choosing a different place, especially if you have disabilities as they do not accommodate them well. Be cautious and prioritize your health
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 20 apr 2024
Tanesha, we regret to hear about your less than satisfactory experience. We assure you, the well-being of our guests is of utmost importance, and any concerns about room cleanliness and accessibility are taken seriously. We apologize for any issues you may have faced with our transportation services and language barriers, and we appreciate your patience. In regards to housekeeping frequency and charges, we aim to be transparent and these details are specified during booking.It's disheartening that you found some discrepancies between our online portrayal and your actual experience. We are committed to meeting the expectations of our guests and will continually strive for improvements. Though this experience was not representative of our usual standards, we will investigate your concerns further. We encourage all guests to promptly report any issues, as our team members are always ready to assist. Thank you for your candid feedback.

6/10 Soddisfacente

Nikoan Romero

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 9 notti a marzo 2024
Risposta di Customer Service, il giorno 20 apr 2024
Nikoan, we noticed your rating and we thank you for staying with us. It appears your stay was satisfactory but not exceptional and we're always striving for excellence. We appreciate your feedback and would love a chance to make your next visit truly outstanding.

6/10 Soddisfacente

Fermin

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 10 apr 2024
Fermin, thank you for choosing our hotel for your stay and leaving a rating. We strive for complete guest satisfaction, so if there's anything we could have done to earn a full 5-star rating on your next visit, please feel free to let us know. We're already looking forward to welcoming you back for an even more enjoyable stay.

8/10 Buono

Korrie, Elko

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 8 notti a marzo 2024
Risposta di Customer Service, il giorno 10 apr 2024
Korrie, thank you for staying at Provident Doral at The Blue Miami and taking the time to rate us. We're thrilled to have left a positive impression on you. If there's anything we could improve, we encourage you to share. We value your feedback and we're looking forward to welcoming you back in the future.

2/10 Terribile

David

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Never will I ever go back
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 5 apr 2024
David, it's unfortunate to hear of your decision not to return. We invite all guests to share specific concerns so we can make improvements. It would be beneficial to learn more about your experience. Nonetheless, we appreciate your feedback.

10/10 Eccellente

Yanielis

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved this place.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 3 apr 2024
Yanielis, your brief but glowing comment is greatly appreciated. We're thrilled to hear that you loved your stay at Provident Doral at The Blue Miami. We hope to welcome you back in the near future for another wonderful experience.

10/10 Eccellente

Vanessa

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Love it
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 24 apr 2024
Vanessa, we're thrilled to hear you loved your stay at Provident Doral at The Blue Miami! Thanks for sharing such a wonderful review. We hope to welcome you back again in the near future.

8/10 Buono

Maritza, Miami

Mi è piaciuto: Pulizia
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 2 apr 2024
Maritza, thank you for choosing Provident Doral at The Blue Miami and sharing your rating. We're thrilled to see that you had a favorable experience with us. We would value more detailed feedback if you have the time. Your insights help us strive for excellence. We hope to welcome you again soon for another pleasant stay.

8/10 Buono

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
-
Soggiorno di 5 notti a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Thanks for the 4/5 rating, William!We're happy you had such a lovely stay at Provident Doral at The Blue Miami! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 Eccellente

willie Brown

Great
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 30 mar 2024
Thanks, Willie! It's outstanding your time at Provident Doral at The Blue Miami was fantastic. We can't wait until your next visit!

10/10 Eccellente

Dawn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 28 mar 2024
Dawn, it's wonderful to hear that you had a top-notch experience at Provident Doral at The Blue Miami. We appreciate your high rating and look forward to hosting you once again during your next visit to Miami.

10/10 Eccellente

marika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 4 notti a marzo 2024
Risposta di Customer Service, il giorno 28 mar 2024
Marika, it's great to see you had a positive experience at Provident Doral at The Blue Miami. We strive to provide excellent service to each guest, and we're glad you weren't an exception. We look forward to seeing you back soon.

6/10 Soddisfacente

Krista

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Hotel wasn’t at all what I expected. I thought it was a 4-5 star experience, but it was more like a 3. The staff was kind and helpful. It’s just that the property wasn’t worth the money.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 27 mar 2024
Krista, it’s regrettable to hear that your expectations weren't fully met. It's good to know you found our team members kind and helpful. We're continuously improving and your feedback about the value of the property will certainly guide those efforts. We hope to have another chance to impress you in the future.

10/10 Eccellente

Adriana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was really nice and great for the price! The only reason for the 4 stars on cleanliness was because there were some ants in the bathroom, but it was nothing major. Staff, pool and room was great!
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 31 mar 2024
Hi Adriana,Thank you so much for taking the time to share your recent experience at our hotel. We are thrilled to hear that you had an enjoyable stay and that our services met your expectations.Your feedback regarding the small ants is greatly appreciated. We take all guest comments seriously and have promptly relayed this information to the appropriate personnel to address the issue and ensure it doesn't recur. Maintaining a comfortable and pristine environment for our guests is paramount to us, and we sincerely apologize for any inconvenience this may have caused during your stay.We genuinely value your patronage and hope to have the pleasure of hosting you again in the future. Please do not hesitate to reach out to us directly if there is anything we can assist you with prior to your next visit.

10/10 Eccellente

Carl

Soggiorno di 15 notti a marzo 2024
Risposta di Customer Service, il giorno 11 apr 2024
Carl, it's wonderful to know that you enjoyed your stay at Provident Doral at The Blue Miami. We are committed to ensuring our guests have a memorable experience. We hope to have the pleasure of welcoming you back soon.

8/10 Buono

Derrien

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great staff, calming environment, and close to attractions. I really enjoyed my stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 21 mar 2024
Derrien, it's wonderful to hear that you relished your stay at Provident Doral at The Blue Miami. Your positive comments about our warm and inviting environment, proximity to attractions, and our dedicated team members are greatly appreciated. We hope to warmly welcome you back on your next visit to Miami.

2/10 Terribile

Truel

Non mi è piaciuto: Pulizia
Place was filthy
Soggiorno di 3 notti a marzo 2024
Risposta di Customer Service, il giorno 17 mar 2024
We appreciate you taking the time to share your feedback, Truel.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

8/10 Buono

Mario

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 6 mar 2024
Thank you for sharing your thoughts with us, Mario!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Provident Doral at The Blue Miami.

8/10 Buono

Dr Clint, St Augustine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a febbraio 2024
Risposta di Customer Service, il giorno 6 mar 2024
Thank you for the 4-star rating, Clint!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Provident Doral at The Blue Miami. Thank you again for sharing!

2/10 Terribile

Vanessa

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 5 mar 2024
We appreciate the feedback, Vanessa.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

10/10 Eccellente

Tomika

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved every min there…. This best is wonderful and great for family stay
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 4 mar 2024
Tomika, thank you for such a glowing review. Here at Provident Doral at The Blue Miami, we take joy in making families feel right at home. It thrills us to hear that you appreciated your time with us. We're looking forward to creating even more memorable experiences for you and your family!

6/10 Soddisfacente

Kurt

Mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 1 mar 2024
Thank you for sharing your feedback, Kurt!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 Eccellente

Monica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Customer Service, il giorno 29 feb 2024
Monica, it's wonderful to see your top rating for the Provident Doral at The Blue Miami. We are thrilled you had an enjoyable stay with us. We appreciate your feedback and look forward to welcoming you back on future visits to Miami.

8/10 Buono

adrian, Ocoee

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great property. I found someone’s dirty socks in my room. GROSS
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 28 feb 2024
Adrian, thank you for appreciating the excellent characteristics of Provident Doral at The Blue Miami. We are sorry you encountered an issue concerning cleanliness in your room. Our housekeeping team is usually meticulous, but it seems we missed a spot. We will ensure such a mishap is avoided in the future. Your overall satisfaction is our primary goal and we hope to serve you better during your next visit.

6/10 Soddisfacente

Yudaisy

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
What can I say. You pay rent for 6 people and they give you 4 towels. You pay extra for parking and there is not parking available for you.
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 26 feb 2024
Yudaisy, we regret hearing about the issues experienced concerning the towels and parking. For a comfortable stay, towel provisions should certainly reflect the number of guests, and we sincerely apologize if this was not the case. Likewise, we understand the importance of convenient parking, and the situation you faced is not typical. Rest assured, your feedback has been addressed with our team members to ensure an improved experience for our future guests. We hope to have a chance to better serve you in the future. Thank you for your feedback.

8/10 Buono

DoNezia

Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 20 mar 2024
DoNezia, it's delightful to hear you had a satisfying experience at the Provident Doral at The Blue Miami. We hope your travels bring you back to our property for another memorable stay. Thank you for taking the time to rate us.

4/10 Scarso

Trudi

Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 20 mar 2024
Trudi, it seems that your recent experience at our hotel didn't meet your expectations. We are dedicated to enhancing our guest experiences and would appreciate you taking the time to provide further feedback regarding your recent stay. This will assist us in our continuous efforts to improve.

4/10 Scarso

Jose

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Staff at front end was not helpful at all and rude with a senior asking questions about the area and hotel Area and hotel are really good
Soggiorno di 6 notti a gennaio 2024
Risposta di Customer Service, il giorno 26 feb 2024
Jose, we're genuinely disheartened to hear that the interaction with our colleagues at the front desk did not meet your expectations. We strive to provide an environment of hospitality and helpfulness for every guest. Your satisfaction, especially in accessing information about the area and services, is paramount to us. We're glad, however, that you've recognized the quality of our location and facilities. We hope you will give us another chance to serve you better in the future.

10/10 Eccellente

Kester

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They were very accommodating to my request.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 27 feb 2024
Kester, it's wonderful to learn that the team at Provident Doral at The Blue Miami was able to meet your requests effectively. We always aim to provide accommodations that best suit our guests' needs. We appreciate your positive feedback and hope we have the pleasure of welcoming you back in the future.

10/10 Eccellente

Anthony

Mi è piaciuto: Servizi
Good
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 25 feb 2024
Anthony, it's wonderful to hear that you had a satisfying stay at the Provident Doral at The Blue Miami. We're thrilled that you found the experience pleasing. We hope to have the pleasure of welcoming you back in the near future.

4/10 Scarso

Tishka

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Customer Service, il giorno 25 feb 2024
We appreciate the feedback, Tishka.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Eccellente

LaKita

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice staff I had an issue with first room another room was given right away
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 21 feb 2024
LaKita, thank you for taking time to share your experience at Provident Doral at The Blue Miami! We're delighted to hear you appreciated our efficient team members who ensured your comfort by promptly providing an alternate room. Looking forward to welcoming you back for another pleasant stay soon.

6/10 Soddisfacente

yong kwan

Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 22 feb 2024
Yong Kwan, thank you for taking the time to leave a rating. We're always striving to make our guests' stay as comfortable and enjoyable as possible. If there's anything specific that could have made your stay better, we'd appreciate your further feedback. We hope there's another opportunity to serve you better in the future.

10/10 Eccellente

Markeisha

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I enjoyed every thing
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 18 feb 2024
Markeisha, it's fantastic to hear that you enjoyed every aspect of your stay at Provident Doral at The Blue Miami. Our team is dedicated to providing a memorable experience. We look forward to welcoming you back in the future for another magnificent stay.

10/10 Eccellente

Vanytra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful and peaceful
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 16 feb 2024
Vanytra, it's wonderful to hear that you found the Provident Doral at The Blue Miami to be both beautiful and serene. We strive to maintain a relaxing atmosphere for our guests, and it sounds like we met this goal during your stay. We look forward to welcoming you back on your next trip to Miami.

6/10 Soddisfacente

Eduardo

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Para aquellos que buscan una villa en Miami en donde pueda quedarse una familia de tres o cuatro personas, es una opción interesante. Sin embargo, la limpieza es probablemente el aspecto que menos destaca en la propiedad. Hay detalles que se les escapan y que no deberían ocurrir en un alojamiento de este nivel.
Soggiorno di 4 notti a febbraio 2024
Risposta di Customer Service, il giorno 16 feb 2024
Eduardo, gracias por su aporte. Nos complace que haya visto nuestra propiedad como una opción para familias y entendemos que tuvo inquietudes con respecto a la limpieza. Siempre estamos trabajando para mejorar este aspecto y valoramos su realimentación que nos ayuda a centrarnos en áreas donde puede ser necesario un mayor esfuerzo. Nos esforzaremos por asegurarnos de que ningún detalle se nos escape en el futuro. Gracias por elegirnos para su estancia en Miami.

8/10 Buono

Edra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a nice stay very quiet ans peaceful thats what I like.
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 12 feb 2024
Edra, it's splendid to hear you appreciated your serene and restful stay at Provident Doral at The Blue Miami. Your satisfaction is our reward. We eagerly anticipate your next visit.

4/10 Scarso

Anil

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The room was not clean, floor was sticky. The entrance was dirty. The douche and faucets were old.
Soggiorno di 5 notti a febbraio 2024
Risposta di Customer Service, il giorno 12 feb 2024
Anil, we appreciate your feedback and apologize for any discomfort you experienced during your stay. It's concerning to hear about the cleanliness and upkeep issues. Rest assured, we have alerted our team members about these matters to ensure an enhanced experience for our future guests. We hope you'll grace us with another opportunity to provide the level of service we're committed to deliver.

6/10 Soddisfacente

umberto, Laval

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
The exterior is very nice and safe. The rooms are old and have broken lights, dirty tile grout, leaking faucets and the towels smell of chemicals.
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 30 gen 2024
Umberto, thank you for sharing your feedback. We're glad you found our exterior to be attractive and secure. However, we regret to hear about the issues you experienced with your room. Rest assured that we're continuously working to improve our guests' experiences. Your comment on the scent of the towels was also noted and we're looking into it. We hope to have another opportunity to provide you with an improved stay in the future.

6/10 Soddisfacente

Valentina, Miami

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Safe, Easy Parking
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 31 gen 2024
Valentina, thank you for pointing out the convenient parking at the location and its safety attributes. Your feedback is appreciated, and we hope you'd consider us for any future visits.

10/10 Eccellente

Lissette

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing good for kids
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 30 gen 2024
Lissette, we're delighted to know you and your kids had an exceptional experience at the Provident Doral at The Blue Miami. We strive to maintain a welcoming and engaging environment, so your feedback is much appreciated. Looking forward to your next stay with us soon.

6/10 Soddisfacente

Thi Thy Ha

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Vi boede der 4 dage, ingen rengøring. De siger at de kun gør rent hver 3 dag, men gjorde de heller ikke. Personale er total lige glade, ingen service. Har rejst meget, boet på mange 4/5 stjernet men anbefaler ikke dette ville kun give det 3 stjerner. Er så skuffet over deres opførsel, og hotel tilstand hårde eller for bløde senge. Vi havde flere værelser, de bruger forskellige senge.
Soggiorno di 4 notti a gennaio 2024
Risposta di Customer Service, il giorno 30 gen 2024
Thi Thy Ha, we appreciate your feedback. We regret to hear about your concerns regarding our housekeeping and service. Your comments are crucial in identifying areas for improvement and we'll ensure that we address them. As for the bedding, our goal is always to provide comfort and we're sorry if we didn't meet your expectations. We hope for the opportunity to serve you better in the future.

6/10 Soddisfacente

NELSON, valencia san diego

Viaggio di coppia, Viaggio di lavoro
No que no me gustó no tienen neveras con agua para vender
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 30 gen 2024
Nelson, gracias por dejarnos conocer tus opiniones. Sentimos que la falta de neveras de agua para venda no haya cumplido con tus expectativas. Valoramos tus comentarios y los utilizaremos para mejorar nuestras instalaciones y servicios y así mejorar la experiencia de todos nuestros huéspedes.

2/10 Terribile

Roy

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 29 gen 2024
We appreciate your feedback, Roy.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.