Dear Paola: Thank you very much for your rating, we do appreciate you very much. happy holidays

Thank you for your feedback. We're glad to hear that you appreciated the proximity of our hotel to the Miami International Airport. We understand that the distance from downtown and Miami Beach may have been a drawback for you, as accessing those areas via public transport might not have been as convenient as you had hoped. We appreciate your input and will take it into consideration as we strive to improve our guests' overall experience. If you have any further suggestions or concerns, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back in the future.

We thank you deeply for such high review, we hope to have a chance in the future to serve you even better.

Thank you for your comments. You do us a great service by taking the time out of your busy schedule to share your observations. It is through concerned guests, such as yourself, that we gain insight into areas of our business that require attention, areas that may have otherwise gone unnoticed. We will take your comments under consideration as we continually strive to improve our communication for future arrivals. We look forward to welcoming you back the next time your travels bring you this way - and provide you with the 5 star experience you deserve!All the best,

Dear Briton: Thank you very much for your feedback, just wanted to bring to your attention,, the parking is not a charge each time you leave the property, unless you have not advised that you have a vehicle, so that your key can be programmed, we do hope should you stayed again please that would be the procedure..

Dear Kurt: Thank you very much for your feedback, we appreciate you taking the time to let us know of the issues, no sure about the layout issues, on another note about the unhelpful staff that will be definitely discuss as we are here to assist our guest in way possible,

Dear Marie: Thank you for your feedback, we see that you mention that the pool is Non functional, that is correct it is on each website that we are under going renovation to better serve our guest of a brand new outdoor view, we do apologized for the inconvenience

Dear Alided: Thank you very much for your feedback we will share and discuss with team, have a great day

Dear Nathaniel: Thank you very much for your rating, althought you did not leave a comment, we appreciate you and your business

Dear Maria: Thak you for your rating, we appreciate you andyour business, and thank you for staying with us

Dear Kirby: Thank you very much for your feeback, first we apologized of not having housekeeping service, not sure where the ball drop but will investaigate. on another note yes the pool are aare been nenovated although you migh not have seen anyone work are been done and guest would not be able to use the deck. will be complete by june, sorry again for the inconvenience.

Dear Lidia: Thank you very much for your rating, we appreciate you and your business. and thank you for staying with us.

Dear Sharon: Thank you very much for your feedback, we are glad to hear that your stay was quiet and convenient shuttle for the airport, we do hope to see you again should you be in town

Dear Norman: Thank you very much for your feedback, we are glad to hear that you like the comfort of the bed, and as you mentioned that the hotel looks tired, renovation coming soon June 2024

Dear Amanda: We just wanted to thank you very much for your feedback, we do appreciate you and your business and hope to see you soon should you be in town

Dear Jose: just wanted to say thank you very much for your feedback, we do appreciate you and your business

Dear Trina: Thank you very much for your feedback, we are happy to hear that the property was clean, as well as the staff were very helpful, we do hope to see you soon in the near future

Dear Reiko: Thank youvery much for your feedback, we appreciate you taking the time to let us know,of the service provided to you.. the shuttle is every 20 minutes to and from hotel, not sure if you had just mised it, never the less we were able to accommodate the followingmorning without any issues, we do hope to see you soon shoud you be in miami

Dear Doreen: Thank you for your feedback, I see that u mentioned that breakfast is too expensive, there were options available, so hopefully should you stay with us again you can inquire at check in.

Dear Andrea: Thank you very much for your feedback, we appreciate you and your business

Dear India: Thank you very much for your feedback, we are very glad to hear that your stay was nice, as well as we are close to the airport, we do hope to see you soon should you be in the miami area

Dear Diane: Thank you very much for your feedback we appreciate you and your business, and hope to see you again in the near future

Dear Cesar: Thank you for your rating, although you did not leave a feedback we appreciate your business

Daer Marc; Thank you for your feedback, we are happy to hear that the hotel was clean and convenient as well as close to airport.. hope to see you soon

Dear Subarna: Thank you very much for your feedback, we appreciate you taking the time to give us your feedback. you are correct we do not service rooms everyday unless requested, however we will investigat as to why your room request was never delivered, we are very sorry for the inconvenience and will definitely investiagate it

Dear Marcus,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the temperature in your room. We will investigate the issue with the climate control to ensure it is functioning properly for future guests. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more comfortable stay.

Dear Claudia: Thank you for your rating, although you did not leave a comment we appreciate you

Dear Elene: Thank you very much for your rating, although you did not leave a feedback we appreciate you very much

Dear Deborah: Thank you for taking the time to give us your feedback, we are happy to hear that the employees are excellent, and yes we will be renovation this coming June,, Thanks you for your business

Dear Luis: Just wanted to say thank you very much for you ratings, we really do appreciate you and your business

Dear Siemen: Thank you for your rating, however you did not leave a comment but we appreciate your business

Dear Victor: I notice that you rate us 1 out 5 but no feedback, if there were an issues we would love to know about it.. Anyways thank you for staying with us

Dear Tammy; Thank you for your rating, although u did not leave any feedback, we do appreciate you and you business

Dear Diane: Thank you very much for your feedback, we are very glad to hear that hotel stay was comfortable, we are also sorry that you did not have much dining options due to late arrival, but hopefully for future stays thing might be different

Dear Julian: Thank you very much

Dear Brooke: Thank you for your rating, although you did not leave a feedback, we very appreciate you.

Dear Bonnieva: Thank you for your rating even though you did not leave a message we appreciate you.

Dear Mario; Thank you very much for your rating, we are happy to hear that the hotel was clean, we appreciate you and your business.

Dear Jennifer: Thank you very much for your rating, we are glad to hear that the the shuttle service was gresr, as well as the location. we hope to see you soon again

Dear Jonathan: We wanted to thank you very much for your rating, yes we are renovating our pool and gymfor a better look, and yes we an alarm issues that sounded about 3 times and for that we do apologized, but hopefully you will give us another chance should you be in town

Dear David: Thank you very much for your rating, we appreciate you and your business.

Dear Vishal: Thank you for your rating, although you did not leave a feedback we appreciate you

Dear ShellyAnn: Thank you very much for you rating, we do appreciate you and your business

Dear Elizabeth: Thank you very much for your feeback we appreciate you taking the time to let us know of the issues you have encountered, we will definitely address these and find what was the problem, and we do apoligized for the inconvenience. We do hope to see you again should you be in town

Juan Carlos:Thank you very much for your feeback, we appreciate you taking the time to advised of the service provided, that it was unfriendly we will definitely have this address refarding team members,

Dear Omar: Thank you very much for your feedback, we appreciate you and your business and thanking you for staying with us

Dear David: Just wanted to say thank you for your rating, although you did not leave a message we appreciate you and your business

Dear Linda: Thank you very much for your feedback, we are very sorry to hear that your check in was not pleasant, we will definitely investigate that and will have a discussion.

Dear Candice: Thank you for your feedback, your feedback will be pass on to management.