Esterni

Recensioni per The Mutiny Hotel

4 out of 5
The Mutiny Hotel
2951 S Bayshore Dr, Miami, FL

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 460 su 1001 recensioni" "
Valutazione di 8 - Buono. 308 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 145 su 1001 recensioni" "
Valutazione di 4 - Scarso. 47 su 1001 recensioni" "
Valutazione di 2 - Terribile. 41 su 1001 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

7,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Gabriele

Mi è piaciuto: Pulizia
Il bidet nel bagno era escluso dalla rete idrica e non funzionava.
Soggiorno di 1 notte a gennaio 2022
Risposta di FD, il giorno 31 gen 2022
Grazie per stare con noi. Condivideremo il tuo commento con il nostro team di gestione.

8/10 Buono

Viaggiatore verificato

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Ottimi i servizi la pulizia e il personale, le camere, nonostante abbiano addirittura il bidet, sono un po’ datate, ma comunque molto funzionali!
Soggiorno di 1 notte ad aprile 2019
Risposta di Karel P, il giorno 9 mag 2019
Caro ospite, Grazie mille per aver completato la tua recensione. Riteniamo che il feedback sia molto importante e ci offre l'opportunità di migliorare l'esperienza degli ospiti. Riconoscerò il buono con il team e risponderò alle preoccupazioni che hai menzionato con il capo squadra corretto. Grazie ancora per il vostro feedback e per aver dedicato del tempo a scrivere una recensione. I desideri più calorosi, Karel

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Appartamento molto spazioso e curato nei minimi dettagli per l'arredamento.
Soggiorno di 4 notti a luglio 2017
Risposta di Karel P., il giorno 15 ago 2017
Querido convidado, Grazie per le tue gentili parole e per averci dato 5 stelle. Sembra che sei partito con alcuni ricordi meravigliosi e che ci rende molto felici. Condivido personalmente i tuoi commenti con la squadra e festeggerò un altro ospite soddisfatto. Nel frattempo, non esitate a contattarci se possiamo essere d'aiuto e non vedo l'ora di tornare al Mutiny Hotel nel prossimo futuro. Arrivederci alla prossima! Karel P

10/10 Eccellente

Lori

Viaggio di coppia
Loved the hotel, staff was excellent! Had a great stay, room was awesome. The only thing i didnt like was the valet service as we were late getting somewhere as we had to wait for our car. Inconvenience for us. Would loved to have just parked our own car. And was told the valet was included , but they still charged us
Soggiorno di 2 notti a maggio 2024
Risposta di Customer Service, il giorno 19 mag 2024
Lori, thank you for your fantastic review! The Mutiny Hotel by Provident Hotels & Resorts is thrilled to hear you loved your stay and found our team members excellent. We appreciate your feedback regarding the valet service and will use it to improve guest experiences. We're looking forward to welcoming you back!

10/10 Eccellente

Elizabeth Valeria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2024
Risposta di Customer Service, il giorno 14 mag 2024
Elizabeth Valeria, thank you for taking the time to rate The Mutiny Hotel by Provident Hotels & Resorts. We're thrilled to see you had an excellent stay with us. Your high rating motivates us to continuously enhance our guest experience. We hope to welcome you back in the near future!

10/10 Eccellente

Sue and Dan

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The property is beautiful and well maintained. The staff are friendly and helpful. The pool area was my favorite. The water was clear and warm. The gardens surrounding the pool were spectacular with several orchids in bloom. Table 14 restaurant had a good variety on the menu. The food was fresh and tasty. The staff was exceptionally accomodating and courteous The room and the bed were comfortable. The bathroom and kitchen were clean. The kitchen tile needs replacing as well as the carpet that was worn and had some stains.
Soggiorno di 4 notti ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Sue and Dan, it's wonderful to hear about your exceptional stay at The Mutiny Hotel by Provident Hotels & Resorts. We're thrilled you appreciated our picturesque property, enthusiastic team members, and inviting pool area. We equally appreciate your compliments for Table 14's diverse menu and fresh food. Regarding the condition of some features in your room, your comment is duly noted and will be shared with relevant departments to look into the matters. We can't wait to welcome you back for another pleasant stay.

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful balcony view of ocean and harbor in the corner units. Well worth the money. Roomy and comfortable. Decent beds. Nice to have a kitchenette. Main complaint in WIfi was horrible. Also even thought we arrived at 5 our room wasn’t ready.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 12 apr 2024
Jennifer, it's delightful to know you appreciated the breathtaking balcony view, spacious setup, and convenient kitchenette at The Mutiny Hotel by Provident Hotels & Resorts. At the same time, we regret hearing about your experiences with the internet connectivity and room readiness, which are certainly areas we will scrutinize for improvement. We believe every aspect of your stay should be excellent, exactly as you deserve. Your feedback is genuinely helpful and we look forward to making your next stay even more remarkable.

10/10 Eccellente

Charles

Soggiorno di 2 notti a marzo 2024
Risposta di Customer Service, il giorno 6 apr 2024
Charles, thank you for your fantastic rating of The Mutiny Hotel by Provident Hotels & Resorts. We're pleased you had a memorable experience and we hope to welcome you again soon.

8/10 Buono

Graham

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a febbraio 2024
Risposta di Customer Service, il giorno 5 mar 2024
Graham, thank you for your rating of The Mutiny Hotel by Provident Hotels & Resorts. We appreciate your feedback and are pleased to hear that you had a satisfactory stay with us. Should you choose to share any additional details or suggestions, we're always open to hearing from you. We hope to welcome you back soon.

8/10 Buono

Michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff is amazing. we had an issue and they resolved it to our satisfaction. The room/apartment we stayed in was light bright and well equipped. Would recommend and return.
Soggiorno di 4 notti a febbraio 2024
Risposta di Customer Service, il giorno 3 mar 2024
Michelle, we're thrilled to hear that our team members were able to promptly resolve your issue, leading to a satisfying experience at The Mutiny Hotel by Provident Hotels & Resorts. It's wonderful to hear that you found the ambiance of your room to be appealing and well-stocked. We truly appreciate your recommendation and eagerly look forward to your future stays.

10/10 Eccellente

victoria

Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 22 mar 2024
Victoria, it's wonderful to see your perfect rating for The Mutiny Hotel by Provident Hotels & Resorts. We're delighted that your stay left such a positive impression. We hope to be your choice of accommodation again in the future.

10/10 Eccellente

Roberto

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything is amazing
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 28 feb 2024
Roberto, it's fantastic to hear you found everything at The Mutiny Hotel by Provident Hotels & Resorts to be exceptional. We value your feedback and look forward to welcoming you back in the future.

2/10 Terribile

Daniel

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Air conditioning didnt work and didnt fix. No housekeeping. No refill of coffee
Soggiorno di 3 notti a febbraio 2024
Risposta di Customer Service, il giorno 25 feb 2024
Daniel, we regret to hear that your stay was not up to expectations due to issues with the air conditioning and housekeeping service. Our team members strive to ensure the comfort and satisfaction of our guests, so rest assured your feedback is taken seriously. We understand the importance of these amenities and will address your concerns accordingly to provide a seamless experience for future guests.

10/10 Eccellente

Mj

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 31 gen 2024
Mj, it's wonderful to know that your stay at The Mutiny Hotel by Provident Hotels & Resorts met your expectations. We truly appreciate your perfect rating and we hope to serve you again in the future. Your continuous support means a great deal to us. Thank you again, and have a splendid day!

6/10 Soddisfacente

jonathan

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Customer Service, il giorno 24 gen 2024
Jonathan, thank you for taking the time to review your experience. It's evident that we didn't fully meet your expectations, and we'd love to know how we can improve for your next visit. We sincerely value your feedback and hope to have another opportunity to serve you better in the future.

10/10 Eccellente

Grant

Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 16 gen 2024
Grant, it's great to hear that you had a favorable stay at The Mutiny Hotel by Provident Hotels & Resorts. We appreciate you taking a moment to rate us and we look forward to the opportunity of welcoming you back soon!

2/10 Terribile

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
More recently renovated, but at the level of a four star property, and the check-in process was a nightmare. Had to wait over four hours for our room.
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 13 gen 2024
John, it's regrettable to hear about the extended wait you encountered during check-in and that your impression of the property didn't meet your expectations of a four-star establishment. We continuously strive to upgrade and enhance our offerings, especially in areas where we may have fallen short. For the check-in delays, we're taking active steps to refine our processes to diminsh any future waiting times. We hope to have another opportunity to provide you with a smoother and more comprehensive experience.

10/10 Eccellente

Kunal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, Convenient, Friendly. Couldn’t ask for more!
Soggiorno di 4 notti a novembre 2023
Risposta di Customer Service, il giorno 5 dic 2023
Kunal, it is delightful to hear that you found The Mutiny Hotel by Provident Hotels & Resorts to be neatly maintained, and conveniently located, and that our team members provided a friendly service. We aim to deliver nothing but the best. Your feedback is appreciated and we look forward to your next stay.

10/10 Eccellente

Carmen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything wad great
Soggiorno di 11 notti a novembre 2023
Risposta di Customer Service, il giorno 28 nov 2023
Carmen, it's delightful to hear you had an excellent experience at The Mutiny Hotel by Provident Hotels & Resorts. We appreciate you taking the time to share your feedback and look forward to your next visit. Safe travels.

8/10 Buono

Brittany

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Service, il giorno 25 nov 2023
Brittany, thank you for your good rating of The Mutiny Hotel by Provident Hotels & Resorts on Expedia. It suggests satisfaction, but we aim for exceptional experiences. On your next visit, please feel free to share more about your experience. We'll strive to make your next stay even better.

8/10 Buono

Robert

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
The staff were friendly and polite. Valet was always available. Property was great, restaurant and bar onsite, but there are to many local restaurants to list with in walking distance. Great place for a weekend getaway or just unwinding after a long day of work. Room was quite and spacious.
Soggiorno di 3 notti a novembre 2023
Risposta di Customer Service, il giorno 11 nov 2023
Robert, it's delightful to hear you enjoyed your stay at The Mutiny Hotel by Provident Hotels & Resorts. We're glad our team went above and beyond to make you feel welcome. It's also wonderful to hear that you found the proximity of local restaurants, the tranquility of your room and the onsite amenities to your liking. Do consider us for your future getaways or post-work relaxation. Thank you for your positive feedback.

10/10 Eccellente

Geri

Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Service, il giorno 29 ott 2023
Thanks for the outstanding rating, Geri!We're delighted your time at The Mutiny Hotel by Provident Hotels & Resorts was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Eccellente

Kathy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Many bar and food items were out of stock. The order person should step up their game. Used coffee in room first day. Never restocked! Had to go looking for coffee. Thank God for Donna the bar tender
Soggiorno di 3 notti a ottobre 2023
Risposta di Customer Service, il giorno 23 ott 2023
Kathy, we appreciate your feedback and your high rating despite certain inconveniences you experienced during your stay. At The Mutiny Hotel by Provident Hotels & Resorts, our goal is to offer an exceptional experience, and it appears we overlooked some details concerning the replenishment of in-room amenities. We apologize you had an issue with your room's coffee supply and are looking into improving our checks in this regard. However, we are thrilled to know Donna, one of our team members, contributed positively to your stay. We look forward to the opportunity to provide an even better experience for your next visit.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia e personale e servizio
Stayed for 2 nights and housekeeping never came to clean, provide fresh towels etc.
Soggiorno di 2 notti a ottobre 2023
Risposta di Customer Service, il giorno 23 ott 2023
We value your candid feedback. It is disheartening to hear about the shortfall in our housekeeping service during your stay. Rest assured, we consider this as high priority and always strive to ensure our rooms are pristine and adequately stocked. Your experience helps guide improvements needed within our services. We hope to have another opportunity in future to deliver a more seamless accommodation experience.

8/10 Buono

Thomas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di Customer Service, il giorno 9 ott 2023
Thanks for the 8/10 rating!We're thrilled you enjoyed your time at The Mutiny Hotel by Provident Hotels & Resorts so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

6/10 Soddisfacente

Kerrie

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
Fine for what it is
We’ve stayed here twice and I would say it’s fine. The candles they burn in the lobby though have a sickly smell that permeates through the whole place. It’s a good location and clean enough. As mentioned, it’s fine. Nothing terrible but nothing great either
Soggiorno di 4 notti a settembre 2023
Risposta di Customer Service, il giorno 1 ott 2023
Kerrie, we appreciate your return visits and your candor. It's great to hear our cleanliness and location met your expectations. Meanwhile, we're always looking for ways to enhance the overall guest experience, so your feedback regarding the scent in our common areas is most helpful. Thank you for staying with us and we hope to impress you more on your next stay.

10/10 Eccellente

David

Soggiorno di 2 notti a settembre 2023
Risposta di Customer Service, il giorno 26 set 2023
David, it's fantastic to see your 10-star rating of The Mutiny Hotel by Provident Hotels & Resorts. We're delighted you had a wonderful experience with us and we are hoping to welcome you back again in the near future. Safe travels until then!

10/10 Eccellente

Karen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Always Enjoy My Stay Here
We always stay at The Mutiny when we visit Miami. The room is comfortable and cozy and the location can't be beat. The best part, however, is the beautiful pool area with the waterfall. It's such an oasis.
Soggiorno di 1 notte a settembre 2023
Risposta di Customer Service, il giorno 16 set 2023
Karen, we're thrilled to hear that you continuously choose The Mutiny Hotel by Provident Hotels & Resorts for your visits to Miami. It's encouraging to know our comforting rooms and unmatched location continually impress you. We're especially pleased to hear that you enjoy the pool area and its tranquil waterfall feature. Looking forward to welcoming you back to your oasis on your next visit!

10/10 Eccellente

Maria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, great location and room was newly renovated.
Soggiorno di 2 notti a settembre 2023
Risposta di Customer Service, il giorno 9 set 2023
Thank you for the 5/5 rating, Maria!It's excellent you enjoyed your time at The Mutiny Hotel by Provident Hotels & Resorts so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Eccellente

Sasha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property and great staff! Planning to book again very soon.
Soggiorno di 1 notte ad agosto 2023
Risposta di Customer Service, il giorno 28 ago 2023
Sasha, it's wonderful to hear that you appreciated the aesthetics of The Mutiny Hotel by Provident Hotels & Resorts and had a positive experience with our team members. We're thrilled you're considering another visit and can't wait to provide you another memorable stay.

10/10 Eccellente

Lance

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great location!
Soggiorno di 2 notti ad agosto 2023
Risposta di fd, il giorno 20 ago 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Soddisfacente

Esther

Viaggio con la famiglia
Rooms are outdated and uncomfortable
Soggiorno di 3 notti ad agosto 2023
Risposta di Customer Service, il giorno 19 ago 2023
Esther, we appreciate your feedback. We strive to offer cozy and modern accommodations, so it's disappointing to hear your room didn't meet your comfort expectations. Rest assured, we continuously review guest feedback to make improvements where necessary. We hope for the opportunity to provide a more satisfying experience in the future.

10/10 Eccellente

Regina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We have stayed at the Mutiny hotel several times. Each time has been a lovely experience..
Soggiorno di 2 notti ad agosto 2023
Risposta di Front Desk at The Mutiny , il giorno 17 ago 2023
Thank you for sharing your amazing experience with us at the Mutiny, looking forward to see you soon.

10/10 Eccellente

Lance

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and value.
Soggiorno di 1 notte ad agosto 2023
Risposta di Customer Service, il giorno 16 ago 2023
Thanks for the wonderful review, Lance!It's fantastic you had such a lovely experience at The Mutiny Hotel by Provident Hotels & Resorts. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions.We're looking forward to sharing another amazing experience with you soon!

10/10 Eccellente

Hazel cecilia

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great! Rooms were spotless! Staff was very friendly
Soggiorno di 5 notti ad agosto 2023
Risposta di Customer Service, il giorno 17 ago 2023
Hazel, we are thrilled to know that The Mutiny Hotel by Provident Hotels & Resorts met all your expectations. We're pleased to hear that you found our rooms to be exceptionally clean, and our team members enjoyable. Your compliments are truly appreciated and we look forward to welcoming you back soon.

8/10 Buono

Edward, Warwick

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel has charm and character. The bathroom is somewhat old fashioned with a small sink.
Soggiorno di 1 notte a luglio 2023
Risposta di rf, il giorno 1 ago 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Buono

Cecilia

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Reportar
No funciono el microondas hasta q lo reportamos, hay poca luz en los cuartos. La tv del 2 o cuarto no funcionaba, muy caro el estacionamiento, y el último día nos fuimos sin la llave pues no jaxentrego en la mano el valet, y tuvimos q regresar.
Soggiorno di 4 notti a luglio 2023
Risposta di FD, il giorno 25 lug 2023
Ceclia, Gracias por su lealtad a nuestro hoteles y por comunicarse con sus inquietudes a traves de sus comentarios detallados. Estamos comprometidos a brindarles a nusestros huespeded una estadia satisfactoria; por lo tanto, le agradecemos que nos informe sobre estas inquietudes. Abordaremos sus comentarios con las personas adecuadas y le agreadecemos su paciencia durante este tiempo.

10/10 Eccellente

Debra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Mutiny on the Bay
I was pleasantly surprised with the suite, and the view. The bed was very comfortable, the location is perfect for being close to restaurants and things to see. I felt at home.
Soggiorno di 1 notte a luglio 2023
Risposta di FD, il giorno 13 lug 2023
Hello Debra, first like to thank you for taking the time to share with us your stay. We love to hear positive feedback, we will share with our entire team. Glad to hear the your accommodations met your expectations and as well the coconut grove area. We hope to see you back soon!

10/10 Eccellente

Barry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Spacious and Lovely
A lovely spacious apartment: living room 2 TVs, bedroom and bathroom. Nice little restaurant/bar. However, I must mention the added fees (cleaning + resort). I could be wrong, but these addendums just appear to be a way to pad the wallets of the establishment.
Soggiorno di 3 notti a luglio 2023
Risposta di fd, il giorno 13 lug 2023
Barry, thank you for your review, we are glad that that you enjoyed your accommodations and our amenities. We will share with our team your review.

6/10 Soddisfacente

Leonor

Viaggio con la famiglia
It wasn’t clean, a lot of hairs in the shower
Soggiorno di 3 notti a luglio 2023
Risposta di fd, il giorno 10 lug 2023
Thank you for your loyalty to our hotels and for reaching out with your concerns through your detailed feedback. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.

10/10 Eccellente

Laura

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice property with lovely view of bay. Second time I have stayed. Clean and convenient walking to many restaurants. Will try and come back again!
Soggiorno di 4 notti a giugno 2023
Risposta di Front Desk at The Mutiny , il giorno 2 lug 2023
Glad to hear that you picked us as your hotel in the grove, looking forward to see you soon. Have a great day

6/10 Soddisfacente

Lorens

Mi è piaciuto: Pulizia
Estaba ok pero no como se representa en las fotos
Soggiorno di 4 notti a giugno 2023
Risposta di fd, il giorno 30 giu 2023
Thank you for your loyalty to our hotels and for reaching out with your concerns through your detailed feedback. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.

10/10 Eccellente

Frankie

Soggiorno di 1 notte a giugno 2023
Risposta di fd, il giorno 10 lug 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 Eccellente

Timothy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay for the area. The only negative was that our room is in need of new flooring. The carpet looked like it had seen better days. I would definitely book a stay here again.
Soggiorno di 1 notte a giugno 2023
Risposta di rf, il giorno 5 giu 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di rf, il giorno 1 giu 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Soddisfacente

Duane

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2023
Risposta di RF, il giorno 5 giu 2023
Thank you for your loyalty to our hotels and for reaching out with your concerns through your detailed feedback. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.

10/10 Eccellente

Helena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2023
Risposta di rf, il giorno 30 mag 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Soddisfacente

Hartley

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2023
Risposta di rf, il giorno 24 mag 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

Laura

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Friendly, clean and a perfect location to see the sites! Had everything we needed!
Risposta di rf, il giorno 16 mag 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Eccellente

marianne

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay for families. I had a “mini apartment with 2 rooms, a living room, kitchen and laundry. View to the marina is beautiful and pool area also very nice. I would definitely stay here with my family again.
Soggiorno di 2 notti a maggio 2023
Risposta di RF, il giorno 11 mag 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our service team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.