Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 284 su 644 recensioni" "
10 - Eccellente
284
Valutazione di 8 - Buono. 208 su 644 recensioni" "
8 - Buono
208
Valutazione di 6 - Soddisfacente. 90 su 644 recensioni" "
6 - Soddisfacente
90
Valutazione di 4 - Scarso. 29 su 644 recensioni" "
4 - Scarso
29
Valutazione di 2 - Terribile. 33 su 644 recensioni" "
2 - Terribile
33
8,6/10
Pulizia
8,6/10
Personale e servizio
8,0/10
Servizi
8,2/10
Condizioni e dotazioni della struttura
8,2/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Massimo, Modena
26 ago 2014
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Davvero un ottimo hotel
Siamo stati davvero bene,pulito,silenzioso,comodo,nuovo,buona la colazione.
Consigliato
Massimo
10/10 Eccellente
Dana
3 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stay here alot so clean nice pool and quiet no hood rats
Dana
Soggiorno di 1 notte a maggio 2024
10/10 Eccellente
Brian
Viaggio con la famiglia
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean hotel with incredibly friendly staff.
Brian
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Brian,We are thrilled to hear you had a positive experience with our attentive team and enjoyed our clean facilities. Your feedback is greatly appreciated, and we look forward to welcoming you back for another excellent stay in the future.
10/10 Eccellente
Joanna
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I had a very pleasant stay. The staff were exceptionally helpful, responsive and kind. Thank you!
Joanna
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest Relations Management, il giorno 25 apr 2024
Hi Joanna,Thank you for your kind words and positive feedback regarding your recent stay at our establishment. We are thrilled to hear that you had a pleasant experience and that our staff went above and beyond to make your stay exceptional.We take great pride in providing excellent customer service, and it is gratifying to know that our team was helpful, responsive, and kind throughout your visit. We will be sure to share your compliments with them, as your feedback serves as a motivation to continue delivering exceptional service to all our guests.Thank you for acknowledging the efforts of our staff. We genuinely appreciate your recognition, and we are delighted that we were able to contribute to your enjoyable stay.We value your patronage and look forward to welcoming you back for another memorable experience in the future.
10/10 Eccellente
Donna
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was super friendly and helpful. Had issue where my card was charged twice due to a system glitch, but the staff was quick to correct. Would absolutely recommend anytime.
Donna
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 16 apr 2024
Hello Donna, We are thrilled to hear you found our staff friendly and helpful during your stay. It's great to know that the issue with your card was promptly resolved. Thank you for recommending our hotel, we look forward to welcoming you back in the future.
10/10 Eccellente
William
Viaggio di lavoro
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, nice neighborhood.
William
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 9 apr 2024
Hello William,We are pleased to hear you found our hotel to be located in a lovely, clean neighborhood. Should you have any further feedback or queries, please don't hesitate to contact our management team directly.
2/10 Terribile
NIRAV
6 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I am trying to switch rooms bcz I booked one wrong and call motel management and they told me you have to call expedia , They didn’t give me answer back i was called about 30 minutes it’s horrible service for tge expedia and motel management 👎
NIRAV
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 9 apr 2024
Hello NIRAV, We're sorry to hear about the inconvenience you faced with your room booking. Please reach out to our management team directly for any further assistance or clarification regarding your reservation. We appreciate your feedback and will strive to improve our services.
10/10 Eccellente
jodi, Huntington
Viaggio con la famiglia
25 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great pillows and comfy bed
jodi
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello jodi,We're delighted to hear you enjoyed our comfortable pillows and bed during your stay. Your feedback is important to us as we strive to provide a restful experience for all our guests. Thank you for choosing our hotel for your accommodation needs.
10/10 Eccellente
krzysztof
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
krzysztof
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Relations Management, il giorno 19 mar 2024
Hi Krzysztof,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
10/10 Eccellente
Kimberly
11 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and perfect temperature in the pool! Great value for the money!
Kimberly
Soggiorno di 2 notti a marzo 2024
Risposta di Guest Relations Management, il giorno 13 mar 2024
Hi Kimberly,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to hear that you had a positive experience and enjoyed the cleanliness and perfect temperature of our pool.Maintaining a clean environment and ensuring that our guests have a comfortable experience is a top priority for us. We are thrilled that our efforts were evident during your stay, and we appreciate your positive feedback.We are also glad to know that you found our hotel to be a great value for the money. We strive to provide competitive rates while still offering excellent amenities and services. It's rewarding to hear that our pricing met your expectations and that you felt you received a good value during your stay.If you have any further comments, suggestions, or if there is anything else we can assist you with, please do not hesitate to let us know. We value your feedback and are always looking for ways to enhance the guest experience.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.
8/10 Buono
Victoria
8 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Victoria
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Victoria,We're delighted to hear you enjoyed your stay with us! Please feel free to reach out to us if you have any further comments or suggestions. We look forward to welcoming you back soon!
10/10 Eccellente
Jennifer
Viaggio con famiglia e bambini piccoli
19 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Jennifer
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations Management, il giorno 20 feb 2024
Hi Jennifer,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
10/10 Eccellente
Penny, Centerville
11 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Penny
Soggiorno di 2 notti a febbraio 2024
Risposta di Guest Relations Management, il giorno 16 feb 2024
Hi Penny,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
10/10 Eccellente
Dorothy
Viaggio di coppia
10 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice property clean a lot of variety at breakfast
Dorothy
Soggiorno di 1 notte a febbraio 2024
Risposta di Guest Relations Management, il giorno 16 feb 2024
Hi Dorothy,Thank you for taking the time to share your positive feedback about our property. We're delighted to hear that you enjoyed your stay and found our property to be nice and clean.We take great pride in maintaining a high standard of cleanliness throughout our property, and it's rewarding to know that our efforts have been recognized.We're also pleased to hear that you enjoyed the variety offered at breakfast. We understand that having a diverse selection is important to cater to different preferences and dietary needs. It's wonderful to know that we were able to provide you with a satisfying breakfast experience.Thank you for choosing our property, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.
2/10 Terribile
Amanda
5 feb 2024
Worst experience ive ever had
Amanda
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Management, il giorno 9 feb 2024
Hi Amanda,We're deeply sorry to hear that you had a negative experience during your stay with us. We apologize for any inconvenience or discomfort you may have encountered. We take guest feedback seriously, and we would appreciate it if you could provide us with more specific details about the issues you faced. This will help us address and rectify the problems to ensure a better experience for future guests.Additionally, if there is anything specific you would like assistance with or if you have any further concerns, please let us know so we can try to make things right.Once again, we apologize for the negative experience you had, and we appreciate your feedback. We hope you will consider giving us another chance in the future to provide you with an improved and more positive stay.
10/10 Eccellente
Dana
19 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice indoor pool
Dana
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Management, il giorno 20 gen 2024
Hi Dana,It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay, especially the poor.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
8/10 Buono
Rebecca
15 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice weekend visit
Bed was incredibly comfortable and shower had recently been renovated. Not a brand new hotel, but has been maintained well and we had a comfortable stay. Two negatives were that our window was stuck open a small crack (we turned the heat up and it was not a problem) and the TV remote was shot. We would recommend this hotel.
Rebecca
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations Management, il giorno 17 gen 2024
Hi Rebecca,Thank you for taking the time to provide feedback on your recent stay at our hotel. We're thrilled to hear that you found the bed incredibly comfortable and that the shower had recently been renovated. Providing a comfortable and enjoyable experience for our guests is a priority, and we're glad we met your expectations in that regard.We appreciate your understanding regarding the window issue. We apologize for any inconvenience caused by the window being stuck open a small crack. We're glad that adjusting the heat resolved the issue and didn't impact your stay negatively.We apologize for the inconvenience you experienced with the TV remote. We understand how important it is to have functioning amenities, and we apologize for any frustration caused. We will address this issue to ensure that it doesn't happen to future guests.Thank you for recommending our hotel. We value your feedback and appreciate your understanding of the minor issues you encountered. If there's anything else we can assist you with or if you have any further feedback to share, please let us know. We're here to ensure your stay is comfortable and enjoyable.
10/10 Eccellente
Tabitha
14 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay!
Place was very clean. The front desk person was very personable.
Tabitha
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Relations Management, il giorno 17 gen 2024
Hi Tabitha,Thank you for sharing your feedback about your recent visit to our establishment. We're thrilled to hear that you found the place very clean. Maintaining a clean and comfortable environment is one of our top priorities, and we're glad to see that we met your expectations in this regard.We're also delighted to hear that the front desk person was personable and provided excellent customer service. Our team strives to create a welcoming and friendly atmosphere for our guests, and we're glad that their efforts made a positive impression on you.Thank you for choosing our establishment, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with or if you have any further feedback to share, please let us know. We're here to ensure your experience is nothing short of exceptional.
10/10 Eccellente
John
14 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasant Stay
The room was very spacious and relaxing. Staff was very friendly, made the check in and check out process fast and easy. Breakfast was provided and was quite enjoyable
John
Soggiorno di 3 notti a gennaio 2024
Risposta di Guest Relations Management, il giorno 17 gen 2024
Hi John,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear that you found the room spacious and relaxing. Providing a comfortable and enjoyable environment for our guests is important to us, and we're glad we could meet your expectations.We're pleased to know that our staff was friendly and made the check-in and check-out process fast and easy for you. Delivering excellent customer service is a top priority, and we're glad our team provided a positive experience for you.It's great to hear that you enjoyed the breakfast we provided. We strive to offer a variety of delicious options to start our guests' day off right, and we're glad you found it enjoyable.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with or if you have any further feedback to share, please let us know. We're here to ensure your stay is nothing short of exceptional.
6/10 Soddisfacente
Pablo, King of Prussia
Viaggio di lavoro
14 gen 2024
Mi è piaciuto: Pulizia e personale e servizio
Pablo
Soggiorno di 5 notti a gennaio 2024
Risposta di Guest Relations Management, il giorno 17 gen 2024
Hi Pablo,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.
10/10 Eccellente
Breanne
1 gen 2024
Breanne
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Management, il giorno 24 gen 2024
Hi Breanne,It's great to hear from you, and we appreciate you taking the time to tell us about your wonderful stay at our hotel.We strive to make every guest feel welcomed and comfortable, and we are thrilled when this goal is met. We are delighted to have contributed to your travel convenience.We appreciate you taking the time to write this review, and we hope to see you again soon!
10/10 Eccellente
Dana
31 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Dana
Soggiorno di 1 notte a dicembre 2023
Risposta di Guest Relations Management, il giorno 2 gen 2024
Hi Dana,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
10/10 Eccellente
amada Noemi Hernández
27 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
N/a
amada Noemi Hernández
Soggiorno di 2 notti a dicembre 2023
Risposta di Guest Relations Management, il giorno 29 dic 2023
Hi Amada Noemi Hernández,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
10/10 Eccellente
JESChalie
Viaggio con la famiglia
3 dic 2023
.
JESChalie
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 9 dic 2023
Hello JESChalie,Thank you for sharing your rating with us. We sincerely apologize for the inconvenience you faced during your stay. If you have anything specific to share please reach out to th ehotel and let us know. We hope to welcome you back for another stay.
4/10 Scarso
Eric
Viaggio di coppia
27 nov 2023
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The door would jam open as if the door was not level when installed. The wall paper was melting off the wall. The shower soap dispenser had eroded crack and almost falling off. The refrigerator did not keep any of the food cold. The heater was very loud.
Eric
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 30 nov 2023
Hi Eric,We are sorry to hear that you had a less-than-ideal experience at our property. We take guest feedback very seriously and are disappointed to hear that we did not meet your expectations. You have every right to be disappointed with your stay. Each room should be thoroughly prepared, cleaned, and checked before it is offered to a guest. Our hotel clearly didn't meet your expectations, and let us assure you, it doesn't meet ours either. Your comment has been passed on to the cleaning supervisor and our front office staff, and we shall use it to improve our services. We will be sure to double-check each room prior to occupancy.Thank you for taking the time to write this comment. We strive to offer each guest a high level of comfort during their stay and you certainly weren't offered that. We sincerely apologize for this.I do hope you'll return and let us show you a far better experience.
10/10 Eccellente
RONALD Fredrick
26 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
RONALD Fredrick
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 30 nov 2023
Hi Ronald,It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay. We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon
10/10 Eccellente
Elizabeth
Viaggio di coppia
24 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had a great stay. The room was very clean and the staff was friendly. The continental breakfast was really good.
Elizabeth
Soggiorno di 4 notti a novembre 2023
Risposta di Manager, il giorno 29 nov 2023
Hello Elizabeth,Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay with us and found our accommodations clean and our staff friendly. We're also glad that you enjoyed our continental breakfast. We appreciate your positive review and hope to welcome you back in the future.
10/10 Eccellente
Carlos
23 nov 2023
Mi è piaciuto: Pulizia e servizi
-
Carlos
Soggiorno di 3 notti a novembre 2023
Risposta di Guest Relations Management, il giorno 26 nov 2023
Hi Carlos,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
6/10 Soddisfacente
Catherine
Viaggio di lavoro, Viaggio con la famiglia
20 nov 2023
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The location was very good. The staff was warm and personable.
I will tell you your breakfast was so so. The omelet had no taste and the bacon was very greasy.
The tub in the room and the shower head needs a good scrub.
Catherine
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 22 nov 2023
Hi Catherine, We value the time you took to share your impressions of your stay at our hotel.We are glad that you like our location and the friendly service of the staff.Thank you for informing us about the breakfast and the issues with the bathroom. We sincerely apologize for the inconvenience.Please be assured that your feedback has been shared with our team, and we are taking appropriate measures to address the issues you have raised. We value your feedback as it allows us to continually improve our services and provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience that exceeds your expectations. Thank you for bringing these matters to our attention.
10/10 Eccellente
Michael, middletown
Viaggio di coppia
14 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Would go back again.
Michael
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 14 nov 2023
Hi Micheal,It's great to hear from you, and we appreciate you taking the time to tell us about your wonderful stay at our hotel.We strive to make every guest feel welcomed and comfortable, and we are thrilled when this goal is met. We are delighted to have contributed to your travel convenience.We appreciate you taking the time to write this review, and we hope to see you again soon!
10/10 Eccellente
Andrew
Viaggio di lavoro
12 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Andrew
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Management, il giorno 12 nov 2023
Hi Andrew,It's great to hear from you, and we appreciate you taking the time to tell us about your wonderful stay at our hotel.We strive to make every guest feel welcomed and comfortable, and we are thrilled when this goal is met. We are delighted to have contributed to your travel convenience.We appreciate you taking the time to write this review, and we hope to see you again soon!
8/10 Buono
Melissa
Viaggio con la famiglia
1 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great breakfast, clean, friendly staff
Melissa
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 4 nov 2023
Hello Melissa,Thank you for taking the time to share your positive feedback regarding our breakfast, cleanliness, and friendly staff. We strive to provide an excellent experience for our guests and it's wonderful to know that we succeeded during your stay. We appreciate your kind words and hope to welcome you back in the future for another enjoyable visit.
10/10 Eccellente
Cheryl
29 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful easy check in. Bed was so comfortable. Spacious room.
Cheryl
Soggiorno di 1 notte a ottobre 2023
Risposta di Guest Relations Management, il giorno 30 ott 2023
Hi Cheryl, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay, especially the room and its amenities.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!
10/10 Eccellente
Jeanne
Viaggio di gruppo
2 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A Fun Get Away
The hotel staff was friendly and were helpful if needed. The rooms were very clean, the pool was nice and warm and overall we had a very nice stay.
Jeanne
Soggiorno di 3 notti a settembre 2023
Risposta di Manager, il giorno 5 ott 2023
Hello Jeanne,We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and comments about our pool. I hope that we will impress you with exemplary service during future visits.
6/10 Soddisfacente
Carol
Viaggio con la famiglia
29 set 2023
Some maintenance issues in room. Sink did not drain properly for one.
Carol
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 30 set 2023
Hello Carol,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
10/10 Eccellente
Janna
24 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great room.
The room was very clean and the bed and pillows were extremely comfortable. The shades for the window were great. It blocked out a lot of unnecessary light. The front counter person when we got there, Christine, was extremely friendly and helpful. The room was spacious and had great complimentary products.
Janna
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Management, il giorno 28 set 2023
Hi Janna, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We are glad that you found the room and its amenities comfortable. We are also glad that the staff provided you with great service.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
10/10 Eccellente
Andrea
14 set 2023
Andrea
Soggiorno di 1 notte a settembre 2023
Risposta di Guest Relations Management, il giorno 5 ott 2023
Hi Andrea, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
2/10 Terribile
kim
Viaggio con la famiglia
11 set 2023
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
never again
The stay was horrible! room was damp everything was wet!
They over charged and didn't even give us fresh towels or face clothes it was terrible!
kim
Soggiorno di 2 notti a settembre 2023
Risposta di Guest Relations Management, il giorno 12 set 2023
Dear Kim, Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is our primary aim to give you a comfortable and accommodating experience and it is disheartening to hear that this is not the impression we left you with. We apologize for the issues you encountered during your stay, especially the poor state of your room and the issue with overcharging.We understand the frustration and we are very sorry for all the distress caused.Please know that your voice is of tremendous importance to us and we are confronting the issues that you mentioned to ensure that no guest has this experience in the future. We are investigating and addressing these matters with the appropriate department. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. I do hope you'll return and let us show you a far better experience.
8/10 Buono
Lorna
6 set 2023
Lorna
Soggiorno di 3 notti ad agosto 2023
Risposta di Guest Relations Management, il giorno 28 set 2023
Hi Lorna, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
8/10 Buono
Ashlynne
Viaggio con la famiglia
27 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ashlynne
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relations Management, il giorno 28 ago 2023
Dear Ashlynne,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
6/10 Soddisfacente
david
23 ago 2023
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Enjoyed our stay, cable didnt work but otherwise nice place. Breakfast is good.
david
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relations Management, il giorno 24 ago 2023
Dear David, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. We are glad that you like the breakfast but we sincerely apologize that the cable did not work. We will address this issue with our maintenance staff.Thank you for your feedback. It will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
10/10 Eccellente
jamal
21 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Super clean , confortable bed, tx Rachel
jamal
Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Relations Management, il giorno 22 ago 2023
Dear Jamal, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay, especially the guestroom and its amenities.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!
6/10 Soddisfacente
Sylvie
17 ago 2023
Sylvie
Soggiorno di 3 notti ad agosto 2023
Risposta di g, il giorno 6 set 2023
Dear Sylvie, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
10/10 Eccellente
Richard
Viaggio di lavoro
15 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Richard
Soggiorno di 1 notte ad agosto 2023
Risposta di Guest Relations Management, il giorno 17 ago 2023
Dear Richard, It is lovely to hear from you, and we appreciate you taking the time to tell us about your wonderful experience staying at our hotel.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
8/10 Buono
Wes
11 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wes
Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Relations Management, il giorno 13 ago 2023
Dear Wes, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
10/10 Eccellente
Christine
31 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good experience! highly recommended
Christine
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Management, il giorno 1 ago 2023
Dear Christine, It is lovely to hear from you, and we appreciate you taking the time to tell us about your wonderful experience staying at our hotel.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
6/10 Soddisfacente
Edwin S
Viaggio di coppia
29 lug 2023
No pool & it was 93 outside.
Edwin S
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 30 lug 2023
Hello Edwin S,Know that your voice is of tremendous importance to us and we value your comments about our pool. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
8/10 Buono
Kristen, Somersworth
10 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kristen
Soggiorno di 4 notti a luglio 2023
Risposta di Guest Relations Management, il giorno 12 lug 2023
Dear Kristen, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
10/10 Eccellente
Faye
Viaggio con la famiglia
9 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easily accessible for my son who’s in a wheelchair
Faye
Soggiorno di 1 notte a luglio 2023
Risposta di Guest Relations Management, il giorno 10 lug 2023
Dear Faye, It is lovely to hear from you, and we appreciate you taking the time to tell us about your wonderful experience staying at our hotel.We want to provide each and every guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to you and your son's travel comfort.We appreciate you sharing this review, and we hope to see you soon!
10/10 Eccellente
Rong
5 lug 2023
Rong
Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 28 lug 2023
Hello Rong,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.