Dear Mr. Lopez, your behaviour is (and was) simply ridiculous and should honestly be ashamed of yourself. Our street is supersafe and quiet and nothing has ever happened in the whole neighborood, which is meters away from Duomo. The real reason behind this guest's no-show is that - after spending 115 Euros in 4 (four!!) adults (just because of the extremely slow season, ofc) for a quadruple room, among our nicest - the very demanding Mr. Lopez parked his car 100 meters away and told (not asked...) our duty manager, Hans, to reach his parking spot and pick up their family's luggage,... Mr. Lopez must be definitely used to some unusual bell-boying, 'cause this behaviour is inconceivable even at the Four Seasons. Oh, by the way, our property has plenty of drop off parking space right in front of it.