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Recensioni per Matilde Boutique Hotel

Matilde Boutique Hotel
Via Spadari 1, Milan, Città Metropolitana di Milano

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 44 su 62 recensioni" "
Valutazione di 8 - Buono. 10 su 62 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 62 recensioni" "
Valutazione di 4 - Scarso. 1 su 62 recensioni" "
Valutazione di 2 - Terribile. 2 su 62 recensioni" "

9,6/10

Pulizia

9,2/10

Personale e servizio

8,6/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Posizione centrale, ottima a due passi dalla metro. Struttura nuova e pulita, servizio ok con Staff efficiente e cordiale. La porta vetro del bagno non è apprezzata da tutti, meglio evidenziare il caso dove è presente questa caratteristica.
Soggiorno di 2 notti a gennaio 2020
Risposta di Matilde Hotel Staff, il giorno 29 feb 2020
Gentile ospite, la ringraziamo per la sua cordiale recensione e prenderemo certamente nota del suo prezioso suggerimento. Ci auguriamo di avere la possibilità di rivederla al Matilde Boutique Hotel.

8/10 Buono

arturo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ubicación
Soggiorno di 2 notti ad aprile 2024
Risposta di Matilde Boutique Hotel Family, il giorno 3 mag 2024
Dear Arturo,Thank you very much for your review and for spending your time on it!We are really happy to hear you had a wonderful experience with your stay with us!We would like to thank you for the comments about our amazing location. Our Hotel is 100m from the magnificent Duomo Cathedral and this location allows to reach all the must-see places in Milan just by walk.In the end, we would like to thank you for being our guest and for choosing us for your stay in Milan. We really hope to welcome you again soon!

10/10 Eccellente

Shadi

Soggiorno di 3 notti ad aprile 2024

2/10 Terribile

Alma, San Antonio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nothing
Soggiorno di 1 notte ad aprile 2024
Risposta di Matilde Boutique Hotel Family, il giorno 3 mag 2024
Dear Alma,I'm Sonia Gubitta, Hotel Manager of Matilde Boutique Hotel Milano. First of all, I would like to thank you for spending time reviewing our Hotel.For us is important to understand all the feedbacks in order to grow up and I would like, if possible, to have more information about your stay with us and the reason of why the valuation given is so poor comparing most of our reviews.Un caro saluto da Milano,Sonia Gubitta

8/10 Buono

Thais

Soggiorno di 1 notte a gennaio 2024
Risposta di Matilde Boutique Hotel Family, il giorno 2 feb 2024
Dear Thais,Thank you very much for your review and for spending your time on it!We are really happy to hear you had a good experience with your stay with us!In the end, we would like to thank you again for being our guests and we are looking forward to welcoming you again soon!

10/10 Eccellente

Christine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing stay. Friendly. Well-located.
Soggiorno di 4 notti a dicembre 2023
Risposta di Matilde Boutique Hotel Family, il giorno 2 feb 2024
Dear Christine,thank you very much for your review and for spending your time on it!We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer.We would like to thank you for the comments about our amazing location. Our Hotel is 100m from the magnificent Duomo Cathedral and this location allows to reach all the must-see places in Milan just by walk.We would like to thank you for the lovely words spent on our staff. We always do our best to give our guests the best possible service. Our primary goal is to make them feel at home, welcomed and coddled; and with guests like you it's not just a job, but a pleasure!In the end, we would like to thank you again for being our guests and we are looking forward to welcoming you again soon!

10/10 Eccellente

Sevinj

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Matilde Boutique Hotel Family, il giorno 3 gen 2024
Dear Sevinj,thank you very much for your review and for spending your time on it!We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer.In the end, we would like to thank you for being our guests! It was wonderful for us getting to know you and we really hope we will welcome you again soon!

10/10 Eccellente

Kurt

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Zeer vriendelijk onthaal, heel goede service, ruime en zeer net ingerichte kamers. Wel beetje straatlawaai, maar als je die ligging wilt, moet je dat erbij nemen.
Soggiorno di 2 notti a dicembre 2023
Risposta di Matilde Boutique Hotel Family, il giorno 3 gen 2024
Dear Kurt,thank you very much for your review and for spending your time on it! We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer.We would like to thank you for the comments about our amazing location. Our Hotel is 100m from the magnificent Duomo Cathedral and this location allows to reach all the must-see places in Milan just by walk.We really appreciate your words about our rooms, too! We have taken care of every details and space in our Hotel, decorating all environments with elegance and uniqueness. The furniture and the equipment of all our rooms was thought in a way to welcome our guests in the best possible way, making them feel at home. Everything in our building has been renewed with a very keen eye on details according to the idea of the cozy, elegant Boutique Hotel.We would like to thank you for the lovely words spent on our staff. We always do our best to give our guests the best possible service. Our primary goal is to make them feel at home, welcomed and coddled; and with guests like you it's not just a job, but a pleasure!In the end, we would like to thank you for being our guest and for choosing us for your stay in Milan. We really hope to welcome you again soon!

10/10 Eccellente

Maha

Soggiorno di 2 notti a ottobre 2023
Risposta di Matilde Boutique Hotel Family, il giorno 22 ott 2023
Dear Maha,thank you very much for your review and for spending your time on it!We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer.In the end, we would like to thank you for being our guests. It was a pleasure meeting you and we really hope to welcome you again soon!

8/10 Buono

Alejandra Fabiola

Soggiorno di 1 notte a settembre 2023
Risposta di Matilde Boutique Hotel Family, il giorno 21 ott 2023
Dear Alejandra Fabiola,Thank you very much for your review and for spending your time on it!We are really happy to hear you had a great experience with your stay with us!In the end, we would like to thank you for being our guests! It was wonderful for us getting to know you and we really hope we will welcome you again soon!

10/10 Eccellente

Sebastian M

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a ottobre 2023
Risposta di Matilde Boutique Hotel Family, il giorno 19 ott 2023
Dear Sebastian M,thank you very much for your review and for spending your time on it!We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer.In the end, we would like to thank you for being our guests! It was wonderful for us getting to know you and we really hope we will welcome you again soon!

10/10 Eccellente

Chloe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful rooms. Very friendly and helpful staff. Would absolutely stay again
Soggiorno di 3 notti a ottobre 2023
Risposta di Matilde Boutique Hotel Family, il giorno 19 ott 2023
Dear Chloe,thank you very much for your review and for spending your time on it!We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer.We are so pleased to hear you liked the style and the comfort of our rooms! The furniture and the equipment of all our rooms was thought in a way to welcome our guests in the best possible way, making them feel at home.We would like to thank you for the lovely words spent on our staff. We always do our best to give our guests the best possible service. Our primary goal is to make them feel at home, welcomed and coddled; and with guests like you it's not just a job, but a pleasure!In the end, we would like to thank you for being our guests! We are really happy to know that we can be your trusted landmark here in Milan! We really hope to welcome you soon!

10/10 Eccellente

CAREY

Soggiorno di 1 notte a ottobre 2023
Risposta di Matilde Boutique Hotel Family, il giorno 19 ott 2023
Dear Carey,thank you very much for your review and for spending your time on it!We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer.In the end, we would like to thank you for being our guests! It was wonderful for us getting to know you and we really hope we will welcome you again soon!

10/10 Eccellente

Laurie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Matilde Boutique Hotel Family, il giorno 25 set 2023
Dear Laurie,thank you very much for your review and for spending your time on it!We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! In the end, we would like to thank you for being our guests! It was wonderful for us getting to know you and we really hope we will welcome you again soon!

10/10 Eccellente

Stephen

Soggiorno di 2 notti a settembre 2023
Risposta di Matilde Boutique Hotel Family, il giorno 9 ott 2023
Thank you very much!

10/10 Eccellente

Elina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location, good breakfast.
Soggiorno di 6 notti ad agosto 2023
Risposta di Matilde Boutique Hotel Family, il giorno 12 set 2023
Dear Elina,thank you very much for your review and for spending your time on it!We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer.We would like to thank you for the comments about our amazing location. Our Hotel is 100m from the magnificent Duomo Cathedral and this location allows to reach all the must-see places in Milan just by walk.We are very happy to hear you appreciated our Italian Buffet Breakfast, served every morning from 7am until 10:30am, is always the right choice to start the day in the best possible way! The choice is very varied: croissants, homemade cakes, yoghurt, cold cuts and cheeses, smoked salmon and much more! We always try, starting from breakfast, to meet the needs of our guests, satisfying every request also regarding food intolerances.In the end, we would like to thank you for being our guests! It was wonderful for us getting to know you and we really hope we will welcome you again soon!

4/10 Scarso

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Expensive and disappointing.
The hotel was very, very expensive and pretty disappointing. The location is great but: 1. One of the doubles (600 Euros per room per night) was small; 2. In the larger double the shower did not work and staff were unable to fix it - no water pressure at all on the main shower - just a trickle of water; 3. Breakfast - the cold selection was good - the hot options were limited and very poor- scrambled egg looked like it had been made many hours before and left to congeal. So great location but in no way worth the money.
Soggiorno di 1 notte a settembre 2023
Risposta di Matilde Boutique Hotel Family, il giorno 12 set 2023
Dear James,thank you very much for your feedback and for spending your time on it.We would like to thank you for every comment, since it allows us to improve our work day after day.We are really sorry to hear you were not completely satisfied with your stay with us.Considering the valuation given so poor comparing most of our reviews, we have tried to investigate with all our staff in order to have as much information as possible regarding your stay with us.We are so sorry you find the room a little bit small. All our rooms go from 20mq to 35mq and they offer enough space to relax. They all follow the idea of cozy and comfortable room linked to the concept of Boutique Hotel. Unfortunately, our staff did not receive any complaint from you regarding the size of the room assigned. That day we still had some other rooms available in our Hotel and in case of any problem encountered with the one assigned we would have been more than happy to assist you and accord the change to a more suitable one, definitely free of charges.We are really sorry to hear you were not completely satisfied with our Buffet Breakfast, too. It is served every morning from 7am until 10:30am and the choice is very varied: croissants, homemade cakes, yoghurt, cold cuts and cheeses, smoked salmon and much more! We always try, starting from breakfast, to meet the needs of our guests, satisfying every request also regarding food intolerances. Also in this case, we were told that you acceded the breakfast room around 10:30AM the morning of your stay with us, right at the end of the timing our restaurant serves breakfast. Probably, this is the reason why you were not able to find so much variety among the hot options.Last but not least, we are sorry you found our rates too high. We would like to inform you that our rates depend on the period and we should have to consider staying in the city center of Milan during high season. In fact the dates of your reservation were referring to the same days of the F1 Grand Prix in Monza.In the end, we would like to thank you for taking the time to review and for any comments you wrote. What our guests think about our Hotel is the most important thing for us because we try every day to offer the best possible service in order to organize an unforgettable stay.Thank you for being our guests and we really hope to welcome you again soon!

10/10 Eccellente

Elvira

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great. Except they don’t have good WiFi
Soggiorno di 6 notti ad agosto 2023
Risposta di Matilde Boutique Hotel Family, il giorno 12 set 2023
Dear Elvira,thank you very much for your review and for spending your time on it!We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer.We would like to thank you for the appreciations of the Hotel as a whole. Located right in the heart of the city, just a few steps from every must-see places of Milan, the Hotel has been completely renewed in 2020, with a very keen eye on details!On the other hand, we did not expect to receive such a bad rate on our Wi-Fi service. Every room at Matilde Boutique Hotel is equipped with its own router Wi-Fi, which allows this way the maximum efficiency as it is dedicated only to the guests of the room. We would have loved to understand what the problem was during your stay, so that we could help you right away to find a solution.In the end, we would like to thank you for taking the time to review and for any comments you wrote. What our guests think about our Hotel is the most important thing for us because we try every day to offer the best possible service in order to organize an unforgettable stay.Thank you for being our guests and we really hope to welcome you again soon!

10/10 Eccellente

Michael

Soggiorno di 3 notti ad agosto 2023
Risposta di Matilde Boutique Hotel Family, il giorno 16 set 2023
Dear Michael,thank you very much for your review and for spending your time on it!We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer.Thank you for being our guests. It was a pleasure meeting you and we really hope to have another chance to welcome you soon!

10/10 Eccellente

Richard

Soggiorno di 2 notti a luglio 2023
Risposta di Matilde Boutique Hotel Family, il giorno 8 ago 2023
Dear Richard, thank you very much for your review and for spending your time on it! We are so happy to hear you had an amazing experience with your stay with us! It was a pleasure having you as our guests and we really hope to have another chance to welcome you again soon!

8/10 Buono

moloud

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Tiny rooms with thick drapes and upholstered beds. Not perfect when you have allergies to dust mites. Very noisy at night as the tram passes right by the property. Great staff. Very good breakfast. It was ok for a one night stay.
Risposta di Matilde Boutique Hotel Family, il giorno 10 giu 2023
Dear Moloud,Thank you very much for your review and for spending your time on it!We would like to thank you for every comment, since it allows us to improve our work day after day.We are pleased to hear you appreciated the service of our staff. We always do our best to give our guests the best possible service. Our primary goal is to make them feel at home, welcomed and coddled.Thank you for your comments on our Italian Buffet Breakfast, served every morning from 7am until 10:30am, is always the right choice to start the day in the best possible way! The choice is very varied: croissants, homemade cakes, yoghurt, cold cuts and cheeses, smoked salmon and much more! We always try, starting from breakfast, to meet the needs of our guests, satisfying every request also regarding food intolerances.On the other hand, we are so sorry you find the room a little bit small. All our rooms go from 20mq to 35mq and they offer enough space to relax. They all follow the idea of cozy and comfortable room linked to the concept of Boutique Hotel.We are sorry to hear you had some issues with the upholstery of our beds. We would have loved to understand what the problem was during your stay, so that we could help you right away and change the it of your bed, replacing it with a hypoallergenic one.We are very sorry to hear you experienced some issues with noises coming from the street because of the tram passing by. Unfortunately, due to our amazing location, it may happen during the day and the night time to hear the noise of the tram. Our Hotel is 100m from the magnificent Duomo Cathedral, located exactly at the heart of the city center of Milan. Despite that, in order to avoid any inconveniences linked to noises coming from the street, all our rooms are soundproofed, and we also put earplugs in the room.In the end, we would like to thank you for taking the time to review and for any comments you wrote. What our guests think about our Hotel is the most important thing for us because we try every day to offer the best possible service in order to organize an unforgettable stay.Thank you for being our guests and we really hope to welcome you again soon!

10/10 Eccellente

Helen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Milan
The hotel was in a great position, close to the Duomo, with cafes, restaurants & shops close by. The beds were comfortable, bathrooms were modern & everything worked. The hotel was clean & tastefully designed. The staff were friendly & helpful.
Soggiorno di 3 notti a maggio 2023
Risposta di Matilde Boutique Hotel Family, il giorno 8 giu 2023
Dear Helen,thank you very much for your review and for spending your time on it!We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer.We would like to thank you for the comments about our amazing location. Our Hotel is 100m from the magnificent Duomo Cathedral and this location allows to reach all the must-see places in Milan just by walk.We really appreciate your words about our rooms, too! We have taken care of every details and space in our Hotel, decorating all environments with elegance and uniqueness. The furniture and the equipment of all our rooms was thought in a way to welcome our guests in the best possible way, making them feel at home. Everything in our building has been renewed with a very keen eye on details according to the idea of the cozy, elegant Boutique Hotel.We would like to thank you for the lovely words spent on our staff. We always do our best to give our guests the best possible service. Our primary goal is to make them feel at home, welcomed and coddled; and with guests like you it's not just a job, but a pleasure!In the end, we would like to thank you for being our guest and for choosing us for your stay in Milan. We really hope to welcome you again soon!

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing
Amazing place perfect location
Soggiorno di 1 notte a maggio 2023
Risposta di Matilde Boutique Hotel Family, il giorno 8 giu 2023
Dear Michael,thank you very much for your feedback and for the time you dedicated to it!We really appreciate you had such an amazing experience with your staying with us!Thank you very much for your rate! It is very important for us to know that we are working in the right way, always focusing on the day-by-day improvement.We are glad that you enjoyed so much all that we offer.We really appreciate you liked the style of our Hotel as a whole! Everything in our building has been renewed with a very keen eye on details according to the idea of the cozy, elegant Boutique Hotel.Thank you for the comments about our amazing location. Our Hotel is 100m from the magnificent Duomo Cathedral and this location allows to reach all the must-see places in Milan just by walk.In the end, we would like to thank you for being our guest and for choosing us for your stay in Milan. We really hope to welcome you again soon!

10/10 Eccellente

Yosvel

Soggiorno di 1 notte a marzo 2023
Risposta di Matilde Boutique Hotel Family, il giorno 12 apr 2023
Dear Yosvel,thank you very much for your review and for spending your time on it!We are so happy to hear you had an amazing experience with your stay with us!It was a pleasure having you as our guests and we really hope to have another chance to welcome you again soon!

8/10 Buono

Anne

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Hôtel très tendance , mais chambre biscornue et petite Très bon emplacement c
Soggiorno di 2 notti a marzo 2023
Risposta di Matilde Boutique Hotel Family, il giorno 15 mar 2023
Chère Anne,Nous vous remercions pour votre avis et pour le temps que vous avez donné!Nous sommes très heureux que vous ayez apprécié le style moderne de notre hôtel.Malgré cela, nous sommes désolés que vous ayez trouvé votre chambre petite. Honnêtement, toutes nos chambres vont de 22mq. à 35mq. et il y a assez d'espace pour se relaxer. Elles suivent toutes notre idée de chambre douillette et confortable, probablement c'est pourquoi vous les avez trouvées petites.Dernièrement, nous tenons à vous remercier pour votre excellent vote sur notre position. Notre hôtel se trouve à 100 mètres de la magnifique cathédrale Duomo et cette location permet d'accéder à pied à tous lesincontournables de la ville de Milan.Enfin, nous voudrions vous dire que ce fut un plaisir de vous avoir chez nous et nous avons hâte de vous revoir!

8/10 Buono

Tine

Soggiorno di 1 notte a marzo 2023
Risposta di Matilde Boutique Hotel Family, il giorno 10 mar 2023
Dear Tine,thank you for your review and the time spent on it!It means a lot for us, as we always would like to know where we have to improve and what we need to make better.We agree with you when you talk about our position. Our hotel is 200m from Duomo and all the shops and the main attractions are just walking distance.Despite the location, we are very sorry to hear about the rates given on our breakfast. We serve it from 7 until 10:30 everyday free of charge as it is not included in the price you pay but just an extra offered from the hotel and all our products are fresh and with high quality. However we will take your review as an encouragement to make it better.Last but not least, we are very disappointed regarding our staff rate. We always try to do our best in order to make our guests' stay as perfect as you deserve, as per this reason we always receive excellent rates for this category. But we will take your feedback as a chance to improve and make it better for the next time!In the end, we would like to say that it was a pleasure to have you as our guests and we really wish to have another chance to welcoming you soon!

10/10 Eccellente

Edlorand

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Matilde Boutique Hotel Family, il giorno 7 nov 2023
Dear Edlorand,thank you very much for your review and for spending your time on it!We really appreciate the rate you decided to assign to us! It represents for us a great reward for our everyday work and gives us the right energy to keep improving.We are very happy to hear you had such a great experience in our Boutique Hotel! We are glad that you enjoyed so much all that we offer.In the end, we would like to thank you for being our guests. It was a pleasure meeting you and we really hope to welcome you again soon!

8/10 Buono

Alice Louise

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2022
Risposta di Matilde Boutique Hotel Family, il giorno 8 dic 2022
Dear Alice Louise,thank you very much for your feedback and the time spent to share it.We will be pleased to welcoming you again soon in the future!

10/10 Eccellente

Carolyn

Soggiorno di 3 notti a settembre 2022
Risposta di Matilde Boutique Hotel Family, il giorno 27 set 2022
Dear Carolyn,thank you so much for your review and for spending your time in it. We are so happy to hear you had a nice experience with us in our hotel!It was a pleasure having you as our guests and we are looking forward to seeing you again!

10/10 Eccellente

NINFA

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todo super bien, servicios y locación!!
Soggiorno di 3 notti a settembre 2022
Risposta di Receptionist, il giorno 16 set 2022
Dear Ninfa,thankl you very much for your stay at Matilde Boutique Hotel.See you soon and have a nice day.Best regards,Yuliia

10/10 Eccellente

Szu Han

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great Staffs and great location
Soggiorno di 1 notte a settembre 2022
Risposta di Yuliia, il giorno 15 set 2022
Dear Han,thank you very much for your stay at Matilde Boutique Hotel.See you soon and have a nice day.Best regards,YuliiaFront Desk Agent

2/10 Terribile

Jonathan, Bellevue

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This hotel is a dumpster fire. The small touches like the lack of toilet paper and a toilet paper holder in the bathroom, the photos of depressed elderly women decorating the room, the use of a plastic trash bag as a trash can, or the perpetually broken elevator really make this a crappy place to stay. The “city view” means you are looking directly at a FootbLocker, nothing else just Foot Locker. When working, the elevator opens up into the stairwell midway between each floor so you must carry your luggage up or down stairs. There’s an open stairwell to the street located next to the hotel stairwell so anyone can walk into the hotel at any time in a neighbor where homelessness is an issue. If you are really lucky you might see one person who cleans or carries bags, carts towels… during your stay and they will not be able to help you with anything. IMPORTANT NOTE! Also, the one person who does clean speaks neither English or Italian and has a habit of throwing out newly purchased items from rooms. The hotel clerk at the counter has a process for sifting through the trash to get your stuff. In the bathroom, the sink has a flow problem so it only drips water that is either hot or old (you get one and you don’t get to choose which one it is.) There is a chain restaurant On the ground floor that is about as good and authentic as an Olive Garden, this place hosts breakfast. The tram is also loud 21 hours a day, every day.
Soggiorno di 3 notti ad agosto 2022

10/10 Eccellente

Kim Chah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2022
Risposta di Matilde Boutique Hotel Family, il giorno 18 ago 2022
Dear Kim Chah, we would like to thank you very much for your feedback and for the positive rate you decided to give us! We are so happy to hear you had a nice experience with us in our hotel. It was a pleasure having you as guests and we really hope to welcoming you again soon!

8/10 Buono

Liliana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelentes habitaciones, limitados servicios y recepción un poco triste. Las niñas de la recepción sonrientes y amables pero les falta profesionalismo
Soggiorno di 2 notti a luglio 2022
Risposta di Front Desk Agent, il giorno 16 ago 2022
Dear Mrs. Liliana, thank you very much for your comment. See you soon and have a nice evening. Best regards, Yuliia

10/10 Eccellente

Miroslav

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is an excellent hotel. Very clean, amazing stuff, best breakfast I had in hotels in the last few years, the list goes on... highly recommending it for everyone!
Soggiorno di 3 notti a luglio 2022
Risposta di Yuliia, il giorno 15 lug 2022
Thank you very much for your stay at Natilde Boutique Hotel. See you next time. Best regards, Yuliia Front Desk Agent

10/10 Eccellente

Anne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2022

10/10 Eccellente

Kym

Soggiorno di 3 notti a giugno 2022

10/10 Eccellente

William Dean

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Proximity to the main sites was fantastic. Breakfast was great
Soggiorno di 3 notti a giugno 2022
Risposta di Yuliia, il giorno 30 giu 2022
Thank you very much and see you soon!

10/10 Eccellente

Dallas

Soggiorno di 1 notte a giugno 2022
Risposta di Yuliia, il giorno 30 giu 2022
Thank you very much and see you soon!

10/10 Eccellente

C V

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a giugno 2022
Risposta di Matilde Boutique Hotel Family, il giorno 21 giu 2022
Dear Guest, thank you so much for your review and for spending your time in it. We are so happy to hear you had a nice experience with us in our hotel. It really gives us the right energy to improve and grow every day in order to give our best service to our guests. We would like to thank you about the excellent rate you gave us and we wish you will have the chance to come back soon in the future, Matilde Boutique Hotel Family.

10/10 Eccellente

Victoria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing hotel
Soggiorno di 2 notti a giugno 2022
Risposta di Matilde Boutique Hotel Family, il giorno 15 giu 2022
Dear Victoria, thank you so much for your review and for spending your time in it. We are so happy to hear you had a very good experience with us in our hotel. We really appreciate your comment and we would like to thank you about the excellent rate you gave to us. It was a pleasure to have you as our guests and we are looking forward to see you again.

10/10 Eccellente

rafael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2022
Risposta di Matilde Boutique Hotel, il giorno 5 giu 2022
Thank you very much and see you next time.

10/10 Eccellente

elie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely boutique hotel
Located right nxt to the duomo and the shopping area. Lovely boutique hotel in central milan
Soggiorno di 3 notti a ottobre 2021

6/10 Soddisfacente

Jabor

Viaggio di coppia
Mi è piaciuto: Pulizia
I’m not happy with the check in staff
Soggiorno di 1 notte a settembre 2021

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2021
Risposta di Matilde Boutique Hotel, il giorno 1 set 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Alejandro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2021
Risposta di Sonia, il giorno 18 ago 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Sabina

Soggiorno di 1 notte ad agosto 2021

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location, amazing staff and great breakfast. Nice and clean room. Highly recommend
Soggiorno di 1 notte ad agosto 2021
Risposta di Sonia, il giorno 18 ago 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Alejandro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a luglio 2021
Risposta di Sonia, il giorno 18 ago 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2021